9.  Topic 2, World Wide Importers 
This is a case study. Case studies are not timed separately. You can use as much exam time as youwould like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided. 
To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study. 
At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section. 
To start the case study
Background
Wide World Importers plans to implement Dynamics 365 Finance and Microsoft Azure cloud platform features. 
Current environment
The company collects feedback from customers by phone or a form on the company’s website and maintains the data in a Microsoft Excel workbook. 
Wide World Importers runs on-premises applications to manage payroll and workers compensation. The company has a set of Microsoft Power BI dashboards that present data from a reporting database. 
The company creates a Lifecycle Services (LCS) implementation project and completes Dynamics 365 Finance onboarding. 
The company maintains production, quality assurance (QA), development, user acceptance testing (UAT), and build environments. 
Requirements
Business processes
Business systems
Vendor exclusion list
Security
Issues
HOTSPOT
You need to apply changes to address User2’s issues.