Boost Your Success with the Most Updated Change Management Foundation Dumps (V10.03) – We Guarantee Your Success

1. Which of the following statement about communication approaches that encourage engagement during change are true?

It is helpful to delay communication until all the information is avoiding the risk of misleading people with insufficient data.

An external communications agency should be asked to relay messages when dealing with a difficult change.

2. Which is an engagement level of Mayfield’s stakeholder radar technique?

3. According to Lewin’s Force-field analysis’ which action needs to occur if an organization desires to make change more quickly?

4. Which statement about Senge’s system thinking model is correct?

5. Which of the following is a purpose of creating a change management plan when preparing for change?

6. According to Schein, which approach would decrease learning anxiety?

7. According to Tiompenaars and harronden-Turner, which example is a level three basic assumption’ expression of culture?

8. Which of the following statements about the change severity assessment ‘environment’ impact are true?

The amount of other activity happening at the same time as the charge is a factor The common values and behaviors in the organization is a factor.

9. According to Glaser and Glaser, which element of team effectives enables team members to help each other address challenges?

10. Which management approach is recommended to help people through the neutral zone’ phase of Gridges’ model of human transition?

11. Which MNTI® preference is characterized by being spontaneous and disliking detailed plans?

12. Which statement describes ‘shared values’ in the McKinsey 7S model?

13. Which of the following statements about the concept of extinction in behavioral learning are true?

Extinction happens when rewards for a certain behavior are withdrawn

Reconditioning behavior after extinction takes as long as it did before extinction

14. Which is a desired characteristic of a vision statement for a change?

15. When comparing ‘lean’ and ‘rich’ communication channels, which of the following statements about a ‘rich’ communication channel is true?

A ‘rich’ channel allows for conversation a quick response, and the chance for interaction.

A ‘rich’ channel conveys non-verbal cues, such as emotion and feelings, tone or gestures.

16. According to Herzberg’s research, which factor leads to high job satisfaction?

17. What role in change must promote an idea to potential Sponsors?

18. Which action is an appropriate change management response to people in the early stages of a change cure?

19. Which MBTI® preference would bring a rational approach to selecting an outcome?

20. Which item is one of Mayfield’s seven principles of stakeholder engagement?

21. Which is a description of the role of Line Management in the change process?

22. Which action, taken as part of the four-step emergent change process, addresses the current consequences of the change not yet being a reality?

23. Which of the following statements about two-way communication are true?

Two way communication is useful for getting important information out quickly to large groups of people

Two-way communication encourages and increases people’s motivation to interact to find out more.

24. When change takes a long time to embed, which is the MOST likely stakeholder response that may affect its momentum?

25. What stage immediately follows the reflective observation’ stage, described in Kolb’s learning cycle?

26. In Herzberg’s studies on job satisfaction, which statement about dissatisfies Chygene factors’) is true?

27. Which statement describes an advantage of using storylelling to engage people’s hearts and mind more fully when communicating change?

28. Which action is a suitable response when resistance to change is shown through sabotage?

29. Which is a benefit of using change agent networks?

30. Which is the BEST example of a disadvantage to an organization of making or marketing an external appointment to a change learn?

31. When starting to identify the impacts of a change initiative, which description BEST fits one of the recommended key inputs?

32. Which advice is given about managing the ‘complex responsive processes’ that surround emergent change?

33. What step in Kotter’s model for planning and leading organizational change focuses on setting up the leadership team to drive the change?

34. Which approach to fostering engagement and collaboration represents best practice for getting the MOST from social channels during change?

35. Which workplace provision addresses Maslow’s social needs?

36. What is the First step of Kotter’s eight-step model for planning and leading organizational change?

37. Which is an effect in an organization if the psychological contract between an organization and its staff is broken?

38. When assessing the severity of change impacts during a stakeholder impact assessment, what is meant by the coverage of impact?

39. According to the Bechard and Harris change formula’ which response will increase an individual’s dissatisfaction with the status quo?

40. According to Honey and Munford, which learning style would team BEST through watching a video showing a new being undertaken in the work environment?