220-1001 Exam Dumps V19.02 CompTIA A+ Certification Exam: Core 1 Questions

1. A new loT device was physically installed but the user has been unable to set it up from a smartphone Other loT devices can be managed on the network via a smartphone.

A technician notices the following services are disabled :

• NFC

• Mobile data

• Location services

• Bluetooth

• Mobile hotspot

• Paver-save mode

• Printing

• Airplane mode

Which of the following should the technician do to allow the user to complete the setup process?

2. A user reports a laserjet printer is not printing properly. A technician prints a test page and notices the toner is smeared on the page. The technician confirms the toner cartridge is installed correctly and the paper in the tray is the right size.

Which of the following printer components is the MOST likely cause of the problem?

3. Which of the following technologies can be used for wireless payments?

4. Which of the following cloud-based services gives customers the ability to scale resources as needed?

5. A technician is configuring a student laptop, and the network administrator requires it to be statically configured. The technician successfully pings the servers by IP but cannot ping by UNC.

Which of the following is MOST likely the issue?

6. Which of the following must be configured to allow two VLANs to communicate with each other?

7. A technician needs to build a cloud solution with the following parameters:

• Predictable cost

• Easy expansion of resources

• Ability to control every aspect of the environment

Which of the following would be the BEST solution for the technician to implement?

8. A technician is setting up a printer for a small office that does not have an RJ-45 jack. The users’ computers are all in the same workgroup and are connected physically to the same network switch. The technician needs to make sure all users can print to the new printer through the switch.

Which of the following should the technician configure?

9. Which of the following connectors is oval-shaped and used to connect to mobile devices?

10. A customer has a production server with two 500GB hard drives that host critical employee data. The customer previously lost data due to a hard drive crash, and the customer does not want that to happen again. The customer does not have a large budget and is not concerned about performance on the system.

Which of the following RAID types should the technician recommend?

11. Which of the following devices allows administrators to prioritize network traffic based on the protocol type?

12. Ann, a user, reports the 20GB hard drive on her VM is full. She frequently has to delete files so the machine is usable again. Ann would like access to a machine with a larger hard drive. Aside from the drive being too small, the machine works perfectly for Ann. A technician checks the virtual host and sees it has about 400GB of available disk space.

Which of the following should the technician do to resolve the problem quickly?

13. Which of the following connectors would be used to connect the cable leading to the power supply to an IDE hard disk drive?

14. A technician is troubleshooting a Windows CAD workstation that is running slow. The computer uses RAID 10 and has dual GPU cards. The user states that the same application runs faster on an identical workstation.

Which of the following should the technician perform FIRST to troubleshoot the problem?

15. A technician is installing an optical drive in an engineering workstation that allows for optical media backups up to 128GB for each project.

Which of the following doves should the technician install in the workstation?

16. Which of the following would enable an IP address to be translated Into common language format?

17. A technician is upgrading a user’s smartphone and wants to move all of the applications and contact information quickly to the new device.

Which of the following connection types would work BEST to do this?

18. A user reports the laser printer has stopped printing. When performing a lest print, the page comes out mostly blank with ghosting images. A technician verifies a new toner cartridge was Installed several weeks ago. There are no errors in the system's log.

Which of the following is the MOST likely reason for the printer issue?

19. A technician is deploying PCs in a new office that has both wired and wireless connectivity. The deployment must be competed quickly, since the office is scheduled to open soon.

Which of the following must the technician perform to ensure the devices are ready for use when the newly hired employees arrive? (Choose two.)

20. A technician is troubleshooting a flickering screen on a laptop After reseating the video cable and replacing the whole screen the flickering issue remains the same.

Which of the following steps should the technician take to try to isolate and fix the screen flickering issue poor to replacing the screen? (Select TWO).

21. Which of the following Is a benefit of setting up VMs with a public laaS provider?

22. A computer freezes shortly after loading the operating system.

A technician inspects the computer and obtains the following diagnostic information:

Which of the following should the technician investigate further?

23. Which of the following is considered a connection-oriented protocol?

24. Which of the following services provides the ability to resolve UNC to appropriate IP addresses?

25. Joe, a user, recently purchased a new multifunction printer and attempted to install it himself. He informed a technician that the printer is on his list of printers, but he is unable to print. The technician sees that the printer is listed as a generic printer under Devices and Printers.

Which of the following should the technician do NEXT?

26. A member of the training team is having recurring issues with connectivity loss between the workstation and the projector in the training room. Adjusting the HDMI cable and connectors between the devices reestablishes the ‘connection but sometimes only for a few minutes. This issue has been reported numerous times in the past few months, and it disrupts training classes every time it happens.

Which of the following will MOST likely resolve the issue permanently?

27. A technician identifies an incorrectly terminated network cable as the cause of intermittent network drops.

Which of the following tools should the technician use to determinate the network cable?

28. A technician is building a computer for a client. The lent saves large data files and wants a low-latency storage solution.

Which of the following storage options should the recommend?

29. Ann, a user, reports she cannot view any emails from last year on her new smartphone. A technician checks Ann's webmail and confirms emails are present in the Inbox on the account, but they are not available on her phone. The email server settings are configured correctly on the phone.

Which of the following steps should resolve the problem?

30. Whenever a user’s machine is turned on, a black screen appears prompting the user for an administrative password. The technician has no such password on file for this machine.

Which of the following steps should the technician take to resolve this issue?

31. Which of the following cloud computing concepts allows scalable services to be provided to the client?

32. A small business owner with a limited budget wants to host a company website and ERP applications in the cloud.

Which of the following would be the BEST cloud model to accomplish this task?

33. Which of the following speeds would a wireless network perform at when the network is built in bridge mode containing 802.11g, 802.11n, and 802.11ac access points?

34. A computer that had been running properly for about three years no longer boots. A technician observes the computer attempts to pass POST but it beeps three times before crashing. The computer then attempts to boot again and repeats the process.

Which of the following is MOST likely the cause of the problem?

35. A network administrator would like to increase network bandwidth to iGbps between two office buildings that are 0.5mi (805m) apart.

Which of the following would be the BEST solution?

36. A workstation has RAID 1 and RAID 5 arrays. Although performance is not degraded, management software is reporting a hard disk failure.

Which of the following should a technician do NEXT?

37. Which of the following would MOST likely be used 10 assign a permanent address to a host on a network using dynamic IP addresses?

38. Which of the following protocols operates without a port number assignment?

39. A user is looking for software that can overlay information on objects seen through the camera of a mobile device.

This is an example of.

40. An engineering company is experiencing issues When accessing multi-gigabyte files from their local drives. It can take a very long time to access the files but once they are opened speeds are acceptable.

Which of the following recommendations will a technician MOST likely make?

41. A technician is talking to end users about the specifications for an upgraded application server. The users of the application report that there cannot be any unscheduled downtime or data loss. Additionally, they would like the performance of the application to improve over the previous server in any way possible. The previous server running RAID 5.

Which of the following RAID solutions should be implemented in this scenario?

42. A customer purchased a device that can perform routing tasks, firewall tasks, deep packet inspection, and antivirus scanning.

Which of the following devices did the customer purchase?

43. A technician is troubleshooting disrupted Internet connectivity in a small business environment with a perimeter firewall a domain controller managed switches and several access points. After running an ipconfig command on the affected workstations the technician observes an APIPA address being assigned.

Which of the following should the technician perform FRST When troubleshooting the issue?

44. A network administrator is troubleshooting a notebook that is not loading the local Windows 10 operating system. All the computers inside the company are installed using UEFI mode selected. The message on the screen shows a failed attempt to connect to a PXE server.

When requested, the end user reported trying to improve the computer’s speed by changing some BIOS configurations randomly.

Which of the following should the network administrator check FIRST inside BIOS?

45. A technician Is configuring a customer's workstation that has two open M.2 peripheral slots available. The customer has requested the fastest read and write times to primary storage.

Which of the following technologies would support this request?

46. A technician is deploying a wireless access point for streaming 4K videos and online gaming.

Which of the following wireless frequencies is MOST appropriate in this scenario?

47. Which of the following devices performs forwarding decisions based on MAC addresses?

48. A company wants to cost-effectively improve efficiency in navigating to client sites and reduce cellular data costs.

Which of the following actions would be BEST to meal these requirements?

49. A virtual environment in which an application uses memory and a processor from a provider based on a leased rate that depends on the amount of resources used per month is referred to as:

50. A technician installed a new scanner and imaging camera on a desktop to upload high-resolution images into an electronic health records application. This application is an example of:

51. A technician deploys a new laptop lo Ann. a user, who travels frequently and uses a Bluetooth mouse. Ann reports that while typing on the keyboard, the mouse pointer randomly moves around and selects things she did not intentionally click on.

Which of the following should the technician check NEXT to resolve this issue?

52. Which of the following is used with landline telephones?

53. A user is accessing webmail and needs to encrypt the contents of the email message and attachments prior to sending.

Which of the following should be configured to accomplish this task?

54. Which of the following wireless standards is only capable of 5GHz frequencies?

55. A computer has a static address configured and is able to connect to resources on the same VlAN but is unable to access resources on other VLANs.

Which of the following should be configured to allow this communication?

56. After upgrading a laptop's OS from Windows Vista to Windows 10. hard drive activity is elevated when running normal user applications causing the laptop to run slowly.

Which of the following should a technician do FIRST?

57. An end user is building a small home media server. The user wants to be able to add and remove hard drives without powering down the server.

Which of the following should be enabled to allow for this?

58. A technician is building a workstation with 8GB of RAM that will host a VM. The VM will be used to test software installations prior to mass deployment. The workstation will also serve the installation files and packages necessary to install applications remotely on networked devices that have passed the testing process.

Which of the following hardware components are needed for the setup to function as required? (Select TWO)

59. Which of the following is the type of address a DHCP server assigns on a network?

60. A user has returned to headquarters from a remote office and is unable to connect a laptop to the office wireless network. After verifying that the user's laptop is permitted to connect to the headquarters wireless network, the technician should confirm

61. Several company users are frequently forgetting passwords for their mobile devices and applications.

Which of the following should the systems administrator do to reduce the number of help desk tickets submitted?

62. A technician is trying to identify the reason why a user, who has a static IP address, is unable to browse the Internet. the technician runs the ipconfig command and gets the following:

The technician then runs the tracert 8,8,8,8 command and gets the following:

Which of the following is the MOST likely issues he user is having?

63. An instructor had been lecturing for 20 minutes and utilizing the overhead projection system, when the projector suddenly went blank. A technician was dispatched and was able to start the projector after several minutes; however, the screen went blank after briefly displaying the slideshow.

Which of the following would be the technician’s NEXT best option?

64. Which of the following cable types should be used to connect a cable modem to a SOHO router?

65. The touch-screen feature on a Windows device has stopped working.

Which of the following should the technician check FIRST?

66. Which of the following resources in the MOST critical when using cloud file-storage synchronization applications?

67. A technician is setting up a BYOD smartphone to access corporate collaborative resources.

Which of the following will MOST likely be synchronized to the corporate network? (Choose two.)

68. A customer travels often and needs to connect a laptop to the home office server. The customer wants to use a cell phone data connection but has connected to the wrong network in the past.

Which of the following would work BEST to ensure a secure connection through the cell phone?

69. A technician is building a custom desktop and has loaded an OS through PXE boot. The technician configures the OS, but the computer will not start up.

Which of the following must be modified to allow the computer to start up?

70. Which of the following is an IP address that is assigned to a network device based on its MAC address?

71. Which of the following channels would MOST likely be used by a 2.4GHz WAP to reduce the possibility of a channel overlap issue? (Select TWO),

72. A company is using a high-speed impact printer to create invoices on multi-layer forms. The printing on the top copy looks OK, but the lower copies are almost unreadable.

Which of the following parts is MOST likely causing the problem?

73. In which of the following scenarios would an APIPA address be assigned to a workstation on a network?

74. A technician is researching hardware for a new virtualization host and is trying to provide the best performance when the host is running multiple VMs concurrently.

Which of the following features would BEST meet this goal?

75. A technician is setting up a VM for use in testing software deployments. The VM is offline, but the hypervisor is not.

Which of the following settings should the technician change to resolve this issue?

76. The corporate office has mandated that all documents must be electronically signed and encrypted with a certificate in order to be stored on the network. The IT department has been asked to ensure the proper file format is used to accomplish this task.

Which of the following would satisfy the requirement?

77. A technician is creating multiple guest OS machines for a lab that will be used for development purposes in an isolated environment.

Which of the following must be configured FIRST the environment?

78. An office has a network that has all computers connected to two switches. The switches are connected with a fiber cable. The computers and switches are all located in the same building.

Which of the following network types does this describe?

79. A business owner wants to filter objectionable content from being accessed with an internet browser.

Which of the following network devices would be BEST suited for this task?

80. Which of the following cloud computing concepts is used to describe online providers that serve multiple clients with scalable services, such as access to a large number of CPUs and memory from multiple resources?

81. Joe, a user, sets up an IMAP connection on his smartphone to connect to webmail. Joe is able to view email, but he receives an error message when trying to send a message. When viewing the mail client’s configuration, Joe sees a valid SMTP server and port.

Which of the following should Joe check NEXT to resolve the issue?

82. An end user wants to have a second monitor installed on a laptop.

Which of the following would allow a technician to configure the laptop to show both screens once the cable is connected?

83. A technician starts a recently built desktop PC for the first lime, and the fans power on. However, the PC does not POST, and nothing displays on the monitor.

Which of the following should the technician do NEXT to troubleshoot the issue?

84. Joe, a user, reports that his new smart wearable device is not synchronizing to his mobile device. Both devices are powered on, but the mobile device fails to read the data from the wearable.

Which of the following will MOST likely fix this issue?

85. Which of the following is used to connect a headset to a laptop?

86. Which of the following should be considered FIRST when upgrading the power supply on a high-end gaming PC?

87. A company is starting a new retail division and is gathering requirements for its new tablet-

Cased PoS systems. The company has partnered with a large smartphone company to accept payments from its customers" phones.

Which of the following will the PoS systems need to accept this type of payment?

88. After a technician installs hardware and turns on a system the PC does not complete POST and only displays a black screen.

Which of the following should the technician try FIRST to fix the issue?

89. A user's laser printer stops printing when the paper tray is less than half full.

Which of the following parts is causing the issue?

90. After replacing a failed mother board in a user’s computer, the technician receives a report that the computer is behaving erratically. The user states the computer shuts down randomly throughout the day and freezes frequently. The technician performs a memory diagnostic, and it reports no issues.

Which of the following should the technician check NEXT in troubleshooting this issue?

91. A corporation maintains an active social media presence by constantly uploading audio and video. The corporation also regularly hosts video conferences, but attendees are reporting buffering during their telecast.

Which of the following should the IT department do to improve the ability to attend video conferences without interruption?

92. A customer wants to convert a graphic design workstation into a gaming computer. The customer would like the loading times for games to be minimal.

Which of the following components needs to be added to finish this conversion?

93. A vendor connects a laptop to the projector for a presentation but notices the protector is not listed as a display in the display properties.

Which of the following troubleshooting steps should be done FIRST?

94. A user reports the following issues with a smartphone:

• Wrong Hems selected

• Multiple selections with a single touch

• Incorrect letters write typing

• Does not hold a charge

Which of the following would MOST likely resolve these issues?

95. A technician will be installing a workstation with virtualization software.

On which of the following system requirements should the technician focus? (Select TWO).

96. A technician is troubleshooting an issue with a printer that is directly attached to a user’s workstation. The printer is powered on but will not print. The user claims nothing has changed on the computer, and the printer was working earlier in the day.

Which of the following should the technician do NEXT to determine the cause of the issue?

97. A laptop is overheating A technician checks that the laptop is clean and free from dust buildup.

Which of the following should the technician check NEXT?

98. An analyst asks a technician to recommend a solution for a customer in the software development industry, where the customer can test a variety of OS’s running the various applications that the customer produces. The customer wants to minimize the investment in hardware.

Which of the following solutions should the technician recommended to BEST meet the customer’s requirement?

99. A customer accidentally dropped a laptop while it was charging. The next day. the customer noticed the laptop would not turn on and called a technician to investigate. The technician confirmed the laptop would not turn on even though it is connected to the power adapter.

Which of the following components was the MOST likely cause of this behavior?

100. A technician needs to configure a high-end workstation with four hard drives for redundancy. The customer wants the end result to have the highest capacity possible but still have the ability to survive a drive failure.

Which of the following RAID levels should the technician configure to accomplish this?