Best CCMP Dumps (V8.02) for Your ACMP Certified Change Management Professional (CCMP) Certification Success

1. Why is a sponsor important in a change effort?

2. What should be included in the process of assessing an organization’s readiness for change?

3. What is the role of human resource management in a major change effort?

4. What is recommended when evaluating outcomes against the change objectives?

5. What is the intended outcome of a measurement and benefits realization plan?

6. What is the most significant element to look for when conducting an assessment of an organization's capacity for change?

7. What are the two inputs in a change impact and readiness strategy that are critically important?

8. You are developing the communications strategy and as part of the process are considering who will deliver specific messages to employees. One of the key messages you wish to be delivered is the “What’s in it for me” from the employees’ perspective.

Who should be the preferred sender of this message?

9. What refers to the extent to which an organization uses change management and project management methodologies, techniques, and tools?

10. What is the most compelling reason for considering the external factors that could affect organizational change?

11. You are the change agent for the public relations department that is revamping its communication strategy for transition to the future state of change within your organization.

What is a key consideration in the development of your communication strategy to achieve a successful change effort?

12. A credit card organization currently has multiple related change initiatives. The second initiative is taking longer than expected due to delayed access to subject matter expertise in a particular area.

Which portion of the change management plan for the delayed initiative is directly impacted by this subject matter expertise requirement?

13. What are three main components you should include in a communications plan?

14. When developing a strategy to engage stakeholders, what level of engagement should be the goal of the strategy?

15. When conducting a change risk assessment, which key source inputs should you take into consideration when identifying potential risks?

16. How would you best define a change sponsor?

17. What document should provide guidance and best practices for future change initiatives?

18. What key challenges can organizational culture create in relation to implementing change?

19. Who is responsible for coordinating, applying and tracking change management activities?

20. 1.What two activities are most critical to focus on when managing employee resistance?

21. The ACMP Code of Ethics is divided into sections containing tenets of conduct outlined within duties identified as most important to the global change management community.

What are the duties?

22. What should a learning and development strategy be able to demonstrate?

23. What is the most significant indicator of an effective communications plan?

24. An organizational design project involving the restructuring of the sales force has just gotten underway and the change management lead is planning where (s)he can apply the recently completed stakeholder analysis assessment.

What set of plans would a stakeholder analysis be used to develop?

25. What process identifies those affected by the change and those with the ability to influence the outcome?

26. As the change manager on a large IT project, what is the purpose of identifying effective sponsors for the IT change effort?

27. What statement describes “physical resources” when developing a resource plan?

28. When talking about the change management resource plan, which of the following is true?

29. What is a key input to the development of the sponsorship strategy?

30. Who should be involved to ensure the credibility of measuring change achievements?

31. Why is a stakeholder analysis important in the evolution of change impact and organizational readiness?

32. During a program-planning meeting, a team participant suggests that all communications to the business be contained within a standard weekly email delivered at the same time using a standardized format.

What reasons could the change lead use for ignoring this suggestion?

33. How does metric tracking support and sustain change that has been implemented?

34. What deliverables are relevant to develop a clear vision of the future state?

35. Which change management topics should the change manager review during sponsor coaching?

36. What should the change manager do before formally closing her work to evaluate the change management effort?

37. How is sponsorship most successful during change?

38. Midway through a change the change manager identifies that key performance indicators are signaling the project is falling short of its goals.

What plan has the change manager likely reviewed?

39. A recommendation by a change manager to the senior executives of an organization to use consultants to fill key roles in a big change effort was rejected.

What could be the reason?

40. What is a recommended practice for aligning stakeholders around benefits and value of a change?

41. What is the key factor to consider when assessing the organizational readiness for a change?

42. The change project aims at growing market shares for division X. Over the past weeks customers have been indicating that they are not ready for the new product line.

What do you need to do to decrease the speed of change?

43. What is the main purpose of assessing how well new change initiatives are aligned to the strategic objectives and performance measures of an organization?

44. What closure conditions need to be met so the stakeholder steering committee, senior sponsor or client can approve the closure of a change management effort?

45. There are numerous activities that are part of executing the sustainability plan.

What is the risk if they are not effective?

46. What is an important step to complete to ensure sustainability at the end of a change management effort?

47. What should a change manager do at the end of a change effort to enhance his/her organization's ability to deal with future change?

48. What is the primary purpose of conducting a learning needs assessment?

49. Some steering committee members do not understand the difference between project management and change management and, hence, the uniqueness of each.

What clarification should be provided to these committee members?

50. As a project change lead, where would you document the activities designed to address the outcomes of the stakeholder analysis?

51. As a mature company in a heavily regulated industry, what is one of the factors that could limit the organizational capacity to change IT systems?

52. Which task in change management defines the approach, scope, roles and responsibilities in undertaking detailed impact analysis and readiness planning for implementing the change?

53. What is the primary purpose of executing the change management plan?

54. As a change manager you identify and leverage employees who can positively affect the overall success of the change.

What strategy document is the likely output of this task?

55. What are the essential tools that when used together minimize the risk of unsustainability of a change effort?