Updated 220-1101 Dumps V10.02 – Latest Study Materials For Preparation

1. A user wants a second monitor installed on a laptop. The VGA/DVI or HDMI cables have already been connected.

Which of the following should the technician do to configure the laptop to show both screens?

2. Which of the following would an administrator use to migrate virtual machines from on premises to the cloud?

3. A technician is receiving reports that the entire office sporadically loses network connectivity throughout the day. The technician determines the root cause to be EMI.

Which of the cable mediums would be the MOST cost effective without sacrificing system performance?

4. A user, who is attempting to give a presentation via a projector in a conference room, reports the projector has video but no audio.

Which of the following will MOST likely resolve the issue?

5. The help desk received a ticket regarding Issues with a laser printer. The printer has had repairs previously for scanning Issues. Currently, the printed text is not adhering properly to the paper.

Which of the following should be replaced lo resolve this Issue?

6. A technician is troubleshooting intermittent fuzzy video on a computer using a VGA to DisplayPort adapter to connect to a monitor. The monitor with a VGA connector was previously working tine for another user. The technician replaces the adapter; however, the issue persists.

Which of the following should the technician do NEXT?

7. A field technician has been dispatched to a site with an internet outage. Upon arriving, the technician discovers that the POTS lines are not working as well.

Which of the following technologies is the site MOST likely using?

8. A technician is commissioning a workstation that is required to have mirrored storage, utilizing two 4TB drives that support one failure.

Which of the following BEST meets these requirements?

9. A desktop support technician is tasked with upgrading a laptop so that it has the fastest data access possible.

Which of the following BEST satisfies this requirement?

10. A company wants to use client-side visualization for application testing.

Which of the following configurations would BEST support this goal?

A)

B)

C)

D)

11. A user creates a support ticket to report a conference room projector that does not work.

The user says that even though the provided cables are being used, the projector screen shows the following error message:

No signal input

Which of the following describes the FIRST action that should be taken?

12. Which of the following would MOST likely be used to obtain electronic images of a large number of printed documents?

13. A colleague has a laptop that has been working as expected for several years wall outlet.

The MOST likely component that needs to be replaced is the:

14. A technician needs to recommend an internet connection for a customer who travels around the world and wants to have connectivity while visiting remote camping locations. Some of the locations the customer visits have limited or unreliable cellular service.

Which of the following connection types should the technician recommend?

15. While using a popular videoconferencing program, the user selects a webcam, but the software is unable to open the webcam. The webcam was working the previous day.

Which of the following should be done to address this issue?

16. A laptop has been returned for a screen repair. The owner insists the screen is broken, but occasionally a faded image is able to be seen in very bright settings on the desktop.

Which of the following steps should the repair technician take FIRST?

17. A technician receives several error alerts on a server after an unexpected reboot. A message states that one or more disks are in a degraded state. When the technician advances to the next error message, it indicates the OS is missing.

Which of the following are the MOST likely causes of these errors? (Choose two.)

18. An IT manager is requesting that the company buy new cables to be used with F-type connectors that are already in house.

Which of the following cables should the company buy?

19. A small office has a wireless network with several access points for roaming laptop use. Users occasionally report that the wireless connection drops or becomes very slow. Users have confirmed that this issue only happens when connected to the office wireless network.

Which of the following would MOST likely be the cause?

20. Which of the following would be BEST reason to use a virtual machine as a sandbox?

21. A technician powers on a PC and its monitor and sees the following error message:

No input signal detected

The display lights on the computer are on.

Which of the following is a possible solution?

22. Upon booting a workstation, a technician hears a distinct clicking sound after power is applied to the motherboard.

Which of the following would MOST likely be the cause?

23. A technician is inspecting a projector that is displaying fuzzy images.

Which of the following

actions would provide the BEST solution?

24. Which of the following network types would be used in a server room to connect virtual servers lo high-speed storage?

25. A Microsoft Windows user is preparing to work in another country and needs to comply with corporate policy for data protection when copying files to portable media.

Which of the following solutions would MOST likely satisfy this requirement?

26. A remote user reports connectivity issues with the local internet provider. Even after a technician reboots the modem supplied by the ISP. the issue persists.

Which of the following would BEST establish the connection in minimal time?

27. A technician replaced a motherboard on a server, and now the 64-bit hypervisor is not loading correctly.

Which of the following needs to be enabled for the hypervisor to run?

28. A user brings an older laptop to the help desk and reports issues with the keyboard. Upon inspection, the technician does not see any external damage but notices that many keystrokes da not register in a word processor. The laptop works fine when the technician tests it with an external keyboard.

Which of the following actions would MOST likely resolve the issue?

29. A technician identified an issue on a workstation, obtained details from the user, and made a backup of the system.

Which of the following should the technician do NEXT?

30. A technician installs a new printer for a workstation and tries to print a test page, but the page does not print. The technician looks at the print queue and notices that the printer is called 'Generic Printer."

Which of the following BEST describes what the technician should do to fix this issue?

31. While implementing a non-carrier-grade wireless backhaul, a technician notices the current channel selection is extremely polluted with various RF signals. Upon performing a spectral analysis, the technician discovers a channel containing almost no RF pollution.

Unfortunately, the technician is unable to select that channel.

Which of the following is the MOST likely reason for this issue?

32. A user submitted a ticket to report an issue with a new printer that is no longer accepting new print jobs.

The technician verifies the printer is on and notices the printer LCD screen has the following error message:

Paper Jam, Jam in fuser.

Which of the following is the MOST efficient next step the technician should complete?

33. An administrator is configuring a corporate-owned smartphone for a new manager. The company requires the ability to wipe the phone's data remotely in the event of loss or theft and the capability to approve applications installed on the phone.

Which of the following tools would BEST meet this need?

34. An end user reports that the time and date on a desktop resets after shutdown, and subsequently, the device reboots.

The next day, the desktop does not load the OS and is stuck at a black screen with the following message:

Date/Time Not Set

Press F1 to Run Setup

Which of the following would be the BEST action to take next?

35. A technician recently discovered me root cause of an application error that several users have been experiencing.

The technician updated the configurations on the affected machines and verified full functionality was restored for all users, which of the following actions should the technician perform NEXT?

36. A technician receives a ticket that states a mobile payment device is having Issues with Its contactless payment feature. The device is not detecting payment options.

Which of the following Is the MOST likely cause of the Issue?

37. A technician is installing new power supplies for the application engineering team's workstations. The management team has not yet made a decision about installing dual graphics cards, but they want to proceed with the project anyway.

Which of the following power supplies would provide the BEST solution?

38. A user working in the field reported the GPS stopped working on a phone. The user’s older, in-car GPS continued to function. Later, the user reported that the phone’s GPS started working again.

Which of the following MOST likely caused the phone’s GPS to fail?

39. Recently, an organization received a number of spam emails that passed through the spam gateway. The emails contained generally the same information, but the sending domains were different.

Which of the following solutions would BEST help mitigate the issue?

40. An online retailer would like to add capacity to support increased sales. Additional servers have been installed.

Which of the following should be used to ensure each new server is being properly utilized?

41. A technician goes to a classroom to troubleshoot a projector that occasionally powers off. The technician recreates the issue and notices the projector will not power back on until approximately 15 minutes have passed. After 15 minutes of being powered on. the projector shuts off again.

Which of the following should the technician perform NEXT to resolve the issue?

42. A user submitted a support ticket that states all of the printouts from a laser printer appear to have double images imposed on them. A review of past printer support tickets shows that maintenance kit has not been installed in more than a year.

Which of the following printer consumables is MOST likely causing the issue?

43. A technician installed a new router at a small office. After the Installation, the technician notices that all devices have a I69.254.x.x IP address. Printers and fileshares are still working, but PCs cannot access the Internet.

Which of the following should the technician configure on the router to enable devices to connect to the internet?

44. Which of the following is a valid use for PaaS?

45. Which of the following commonly uses NFC?

46. An organization maintains various record types, including health and criminal justice records.

Which of the following cloud environments is the organization MOST likely to use to limit the attack surface?

47. An engineer is experiencing unexpected reboots on a graphics workstation when rendering complex 3-D models. The workstation is configured with a 115V power supply that is rated at 200W and connected to a UPS. The central processing unit contains 16 hyperthreaded cores, and a discrete graphics solution utilizing an 8-pin power connector is installed in a PCI Express x16 slot.

Which of the following indicates where the technician should begin troubleshooting?

48. A technician is receiving reports that the entire office sporadically loses network connectivity throughout the day. The technician determines the root cause to be EMI.

Which of the following cable mediums would be the MOST cost effective without sacrificing system performance?

49. Which of the following components enables the input on a mobile device's touch screen?

50. A user reports a cell phone is getting hot.

Which of the following are MOST likely to be possible causes? (Select THREE).

51. A user on a SOHO network is unable to watch online videos, even at 240 pixels.

The technician runs ipconfig from the user's computer and records the following:

The technician then connects a test laptop to the router via the user's Cat 5 cable and records the following information:

Which of the following is MOST likely causing the user's issue?

52. Which of the following types of devices MOST often uses a Thunderbolt cable?

53. A user reports that a PC occasionally falls to boot. The user reboots the PC. but the performance is degrading. The technician hears a strange, repetitive, ticking noise coming from the PC.

Which of the following should the technician do FIRST?

54. A user contacts the help desk in reference to a failing thumbprint scanner. The user states the scanner was functioning correctly yesterday.

Which of the following troubleshooting steps should be performed FIRST after the ticket has been filed?

55. A technician is monitoring all outbound traffic in a SOHO.

Which of the following is the MOST cost-effective solution to monitor the traffic?

56. A customer is using a satellite internet connection that is experiencing slowness. A technician notices high latency while pinging, but the download test is performing perfectly with very good download speeds.

Which of the following represents the NEXT action the technician should perform?

57. A technician is replacing a ribbon on a printer that produces faded text and Images when priming.

Which of the following types of primers is the technician working on?

58. A technician is tasked with installing additional RAM in a desktop computer.

Which of the following types of RAM is MOST likely to be used?

59. A technician is configuring a workstation to be used as a VM host. After installing the necessary software, the technician is unable to create any VMs.

Which of the following actions should be performed?

60. A user reports issues with a smartphone after dropping it. The icons on the screen all look normal, but when the user touches the email icon, for example, nothing happens.

Which of the following is MOST likely the cause?