New ICF-ACC Dumps (V8.02): Download the Latest Study Materials to Prepare for the ICF Associate Certified Coach (ACC) Certification Exam

1. Most coaching tools and techniques reflect the principles associated with which discipline?

2. Which sentence best describes the coaching process?

A. Providing wisdom to individuals teams and organizations

B. Supporting change through collaboration and facilitation

C. Improving well-being by working with the client on their issues

D. Creating customized solutions that meet clients' needs

3. Which challenge is best addressed through coaching rather than therapy?

A. Inability to concentrate or complete tasks at work over several months

B. Recurring thoughts of self-harm over the past two weeks

C. Feelings of anxiety or panic surrounding work-related tasks

D. Struggling to get promoted despite working at a company for five years

4. Which is typically specified as a responsibility of the coach in a coaching agreement?

A. Describing the services the coach will provide to the client

B. Determining what information is considered confidential

C. Clarifying the conditions under which the coaching goals should change

D. Specifying how long the coaching relationship will last

5. After establishing a goal which is likely to be the best step for the client and coach to lake next?

A. Identify the obstacles that would lead the client to change their goal

B. Select an approach the coach recommends to achieving their goal

C. Reflect on what the client has done to help or hinder them in achieving their goal

D. Develop a plan for keeping the goal confidential until it is achieved

6. Which of the following examples best reflects a conflict of interest?

A. Receiving payment from a client's employer for coaching the client because the employer may try to influence the coach

B. Accepting professional recognition instead of payment because the recognition is greatly valued by the coach

C. Providing individual coaching to a married couple because they may discuss each other's sessions

D. Coaching a peer while competing with them for the same work because that may interfere with the coach's objectivity

7. Which action by a coach most likely fosters a strong coach-client relationship?

A. Acknowledge the client's unique talents

B. Offer balanced positive and critical feedback

C. Provide a high-energy environment

D. Encourage the client to complete homework

8. Which is a potential consequence of a coach breaching the ICF Code of Ethics?

A. Recording another performance evaluation

B. Retaking the credentialing examination

C. Losing their ICF membership

D. Completing 10 additional mentor coaching hours

9. A client tells their coach that they are struggling to sleep and are having nightmares about a past event they experienced.

Which is the best action for the coach to take?

A. Continue coaching the client but recommend they see a mental health professional about these symptoms

B. Stop coaching until the client stops experiencing sleeping issues and nightmares from the past event

C. Modify the coaching agreement to address the client's struggles with the problems resulting from this past event

D. Contact a health provider for the client so the coach and health provider can collaborate on the client's case.

10. Which is essential to specify in a coaching agreement?

A. A list of professional development resources

B. How and when sessions will be scheduled

C. The client's profession

D. The coach's qualifications

11. What is the first step a coach should take after discovering another coach has misrepresented their level of training to a client?

A. Discuss the issue with a supervising coach

B. Communicate with the coach about their possible ethical violation

C. Speak with the coach's client about the misinformation

D. Report the misconduct to ICF

12. A coach who demonstrates mastery of Listens Actively is likely to

A. share their perspective on what the client may find useful.

B. ask questions to clarify what the client is sharing

C. invite the client to challenge their own assumptions

D. partner with the client to design goals

13. A client tells their coach that they can't stop thinking about harming themselves and shares specific information about when and how they are planning to do it.

Which action should the coach take first?

A. Tell the client to call a therapist

B. Contact the appropriate emergency response services

C. Schedule more frequent coaching sessions

D. Discuss the issue with the client's family

14. A coach facilitates a client's growth by shifting the client's focus to the

A. current situation rather then the future outcome

B. individual self rather than the coaching topic or goal

C. behavior rather than the client's sense of self

D. problem rather than the opportunity to Build potential

15. Which is the best time for a coach to help a client develop an action plan'

A. When the coach has several options to share

B. During the assessment of the client's current goal progress

C. Once the goal-setting process is complete

16. a client who recently moved to a new country told their coach they are struggling to make friends. which action by the coach would most likely evoke awareness?

A. Ask what the client believes is at the root of this struggle

B. Acknowledge that making mends is difficult and can take time

C. Suggest concrete steps the client could take to make friends

D. Say the challenges are likely caused by cultural difference

17. A coach believes that a client is trying to work on too many goals in too short a period of time.

Which approach reflects the best way to address this?

A. Invite the client to consider how realistic it is to achieve so many goals that quickly

B. Suggest that the client work to work on the hardest goal until they have more time

C. Help the client develop a plan to accomplish the goals within the timeframe

D. Ask the client if they would consider focusing on the hardest goal during coaching

18. A potential client seeks expert advice and information about new markets on which they should focus their business.

Which would most likely fit best for this client?

A. Consulting

B. Coaching

C. Coaching

D. Mentoring

19. Which is the most effective way to begin the goal setting process with a client who feels unsure of what they want their coaching goals to be?

A. Suggest the client ask people who are important to them what goals they should work on

B. Work with the client to establish the purpose and value of the sessions

C. Ask the client for feedback on the first session and how to improve future sessions.

D. Encourage the client to explore the pool and how things might have turned out differently

20. Which question most likely helps a client generate insight during a coaching session?

A. Are there risks with this plan that you are not considering?

B. How would your life change if you made that choice?

C. Do you want to stay with organization after investing so much?

D. Hove you considered checking with your boss before you act on this

21. A coach should refer a client to seek help from a non-coaching professional when the client

A. needs support navigating a transitional period in their life

B. requests guidance in determining which employees should lose their jobs

C. wants help building better relationships

D. seeks confidence and clarity during o career change

22. Which is important for coaches to do when working with clients?

A. Analyze client emotions

B. Manage client behaviors

C. Support client success

D. Understand client mental health

23. Which adjectives best reflect the competency Embodies a Coaching Mindset?

A. Focused, task-oriented and professional

B. Decisive, agreeable and observant

C. Careful, prepared and purposeful

D. Open curious. and flexible

24. How should a coach proceed if the coach has concerns about a client's mental health but does not believe the client is in immediate danger?

A. Call emergency services as a precaution.

B. Consult with a therapist to discuss the client's behavior.

C. Share the concerns with the clients closet family member.

D. Recommend that the client end coaching to focus on their mental health.

25. Which best reflects the meaning of the term "conflict of interest" as it relates to the ICF Code of Ethics?

A. The client has so many interests that it becomes a challenge to identify dear coaching goals

B. The coach and the client cannot agree on what will serve as the client's best interest during the coi

C. The coach serves one of their own interests that works against one of the client's interests

D. The interests expressed by the client have the potential to work against the coach's plan for the session

26. Which response reflects active listening to a client who claims to be struggling?

A. Asking to share a suggestion while the client is speaking to demonstrate the urgency of the issue

B. Relating to the client's struggles by mentioning similar struggles the coach has experienced

C. Allowing the client to direct the discussion while the coach asks questions to learn more

D. Letting the client know the coach is listening and would like to share some recommendations

27. Which best reflects a plan of action that is likely to be successful?

A. Try as hard as they can to become a top executive

B. Complete a report two weeks ahead of schedule

C. Take longer lunch breaks when they have the time

D. Put more effort into their work so the boss is impressed

28. Which is the best practice for a coach to share a client's case with the coaching supervisor?

A. Tell the client that the information needs to be shared with the supervisory coach so the coach can learn from the feedback

B. Add a statement to the client's contract describing how information will be shared with the supervising coach

C. Correspond with the supervising coach verbally so there is no need to share the client's information in writing

29. Which best describes the coaching approach?

A. Coaches choose the direction of the session in advance based on what worked with previous clients

B. Coaches strive to stay ahead of the conversation by thinking and analyzing different options

C. Coaches let clients both drive the coaching and make choices about the tools used during it

D. Coaches measure their performance by how well the client meets a set of objectives.

30. Which statement most accurately describes the benefits of coaching supervision?

A. Supervision helps coaches actively reflect on and seek guidance about their professional experiences

B. Supervision provides professional direction and ensures coaches follow applicable laws

C. Supervision provides instruction on the latest developments in the field and what other coaches are doing

D. Supervision helps coaches connect with and provide progress reports to their clients' managers