ServiceNow CSA Free Dumps (Part 2, Q41-Q80) Help You Check More Demos of ServiceNow CSA Dumps (V12.02): Start Your Preparation Now

1. What is a Dictionary Override?

2. Which group of permissions is used to control Application and Module access?

A. Access Control Rules

B. UI Policies

C. Roles

D. Assignment Rules

3. What is a Record Producer?

4. Create Incident, Password Reset, and Report outage: what do these services in the Service Catalog have in common?

5. What is the Import Set Table?

6. What is a characteristic of importing data into ServiceNow?

A. An existing Transform Map can be used one time on the same import set

B. Coalesce fields are used only after running Transform

C. Any user can manage and set up import sets

D. An existing Transform Map can be used multiple times on the same import set

7. What module in the Service Catalog application does an Administrator access to begin creating a new item?

8. Which of the following allows a user to edit field values in a list without opening the form?

A. Data Editor

B. Edit Menu

C. List Editor

D. Form Designer

9. Which three Variable Types can be added to a Service Catalog Item?

10. How are Workflows moved between instances?

11. The baseline Service Catalog homepage contains links to which of the following components?

12. Which of the following statements is true when a new table is created by extending another table?

13. Where can Admins check which release is running on an ServiceNow instance?

A. Memory Stats module

B. Stats module

C. System.upgraded table

D. Transactions log

14. A knowledge article must be which of the following states to display to a user?

15. What is the name of the conversational bot platform that provides assistance to help users obtain information, make decisions, and perform common tasks?

A. Answer Agent

B. live Feed

C. Virtual Agent

D. Connect Chat

16. What is the purpose of a Related List?

17. Which one of the following statements describes the purpose of a Service Catalog workflow?

18. Which term best describes something that is created, has worked performed upon it, and is eventually moved to a state of closed?

A. report

B. workflow

C. event

D. task

19. Which are valid Service Now User Authentication Methods? (Choose three.)

A. XML feed

B. Local database

C. LDAP

D. SSO

E. FTP authentication

20. Access Control rules may be defined with which of the following permission requirements? (Choose three.)

21. Which one of these applications is available to all users?

A. Change

B. Incident

C. Facilities

D. Self-Service

22. ServiceNow is a single-instance, multiple tenant architecture?

23. What are the main UI component(s) of the ServiceNow Platform?

A. Banner Navigator

B. Banner Frame

C. Application Frame

D. Application Navigator

E. Content Menu

F. Content Frame

24. Which type of interface enables you to display multiple performance analytics, reporting and other widgets on a single screen?

A. Form

B. List

C. Dashboard

D. Timeline

25. What are the three components of a filter condition?

A. Table

B. Value

C. Field

D. Operator

26. What displays a set of records from a table?

A. View

B. Dashboard

C. Panel

D. List

27. A User is stored in which table?

28. A group is stored in which table?

A. Group[user group]

B. Group[sys_user]

C. Group[sys_user_group]

D. Group[sys_user_group_profile]

29. What are the 6 methods available for user authentication?

30. A role is recorded in which table?

31. What are the 5 provided Roles by ServiceNow?

32. What are the two aspects to LDAP Integration?

33. ServiceNow uses what term to describe all the data saved within a particular form?

A. Fields

B. Form

C. Record

D. Lists

34. Tables are made up of which of the following?

35. Which application is used to change the number format per table?

36. Record numbers have to be manually incremented

37. What is the master table that contains a record for each table in the database?

A. [sys_master_db]

B. [sys_db_object]

C. [sys_master_object]

D. [sys_object_db]

38. Knowledge articles within a knowledge base are grouped by category.

39. Each knowledge bases can have unique lifecycle workflows, user criteria, category structures, and management assignments.

40. What is a way that you can mark a knowledge article for review?