The Latest CTA Dumps (V8.02) – Your Study Guide to Pass the ServiceNow Certified Technical Architect (CTA) Exam Successfully

1. What is the main focus in the Foundation stage of implementing the CSDM framework?

2. How are new classes of Configuration Items (CIs) and relationships created in the ServiceNow CMDB?

3. What benefits does the Common Service Data Model (CSDM) provide to organizations using ServiceNow products?

4. A system administrator, Priya, notices that certain Configuration Items (CIs) in the CMDB have not populated the required and recommended fields, impacting data integrity.

Which KPI should Priya review to diagnose this issue?

5. What action does the Identification and Reconciliation module perform to reduce duplicates in the CMDB?

6. Which methods can be used to populate the CMDB with data from third-party sources? Choose 2 answers

7. What are the primary capabilities of Service Mapping in ServiceNow?

Choose 2 answers

A. Create a service-centric Configuration Management Database (CMDB)

B. Enhance cybersecurity measures across systems

C. Automate routine IT infrastructure updates

D. Oversee software licensing for various platforms

E. Establish links between IT infrastructure components and application services

8. What does a ServiceNow governance framework typically define? Choose 3 answers

A. How decisions are made

B. What decisions need to be made

C. Who is involved in decision-making

D. Recurring schedules for governance meetings

E. How work gets done on the platform

9. A new project request requires quick implementation but involves portfolio realignment.

As an IT leader, who should you consult to prioritize this demand?

A. Demand Board

B. Executive Steering Board

C. Program Steering Committee

D. Technical Governance Board

10. Under technical governance policies, what does environmental management in ServiceNow primarily define?

11. What benefits does effective testing provide? Choose 3 answers

A. Ensures compliance with industry standards

B. Conforms to specifications as defined in stories

C. Enhances overall system performance

D. Validates new functionality without introducing regressions

E. Identifies defects early in the development process

12. What aspect of software is evaluated during non-functional testing?

A. Specific behaviors and outputs of the system.

B. The way a system operates and meets user expectations.

C. The creation of records and setting field values.

D. Functional requirements outlined in the design document.

13. What type of testing requires human observation to measure how user-friendly, efficient, or convenient the software or product is for end-users?

A. Smoke testing

B. Usability testing

C. Integration testing

D. System testing

14. Which type of testing is best suited for scenarios requiring repeated execution of tasks over a long period of time?

15. A company is preparing for a ServiceNow instance upgrade.

Which tool shortens the time to validate critical processes post-upgrade?

A. Test Management 2.0

B. Automated Testing Framework (ATF)

C. Manual testing scripts

D. System health dashboard