ServiceNow CIS-SM Practice Test Updated to V9.02 with 106 Exam Questions And Answers: Pass Your Exam Smoothly

1. Which one of the following is true for variables defined in an Identification Section?

2. Which one of the following ServiceNow application KPIs would improve most as a direct result of having visibility to a service map created through Service Mapping?

3. Which address is required for Service Mapping to discover a Load Balancer that does not previously exist in the CMDB?

4. Service Mapping provides visibility to the Operator in Agent Workspace without leaving the Workspace UI.

This visibility includes what items associated with the CI? (Choose two.)

5. When a Windows Server is reclassified from the Server [cmdb_ci_server] table to the Windows Server [cmdb_ci_win_server] table, which one of the following describes the process that occurred?

6. In Service Mapping, when discovery is started, what is the execution strategy used to run Identification Sections?

7. In Service Mapping, which one of the following is true if a target host is already discovered and in the CMDB?

8. Assuming Reconciliation Rules (Reconciliation Definitions) were configured exactly the same for both Data Sources, ServiceNow and ServiceWatch, for the Application [cmdb_ci_appl] table and the following Data Source Precedence Rules are configured.

Which one of the following is true?

9. Given the CMDB class structure shown, which types of Configuration Items (CIs) will be included in a report run against the Server [cmdb_ci_server] table?

10. Which one of the following ECC Queue records contains the XML payload returned from the MID Server that will be processed by the ServiceNow instance?

11. Which one of the following is a public IP Address?

12. Which one of the following best describes the process that Service Mapping uses to run a command on a target device?

13. In Service Mapping, when discovery is started, what is the execution strategy used to run Connection Sections?

14. Which one of the following statements best explains the following URL:

https://<Instance_URL>/

SaCmdManager.do?ip=198.51.100.66?

15. In Event Management, if a Message key is not passed from an Event, which of the following Alert fields combine to populate the Message key on an Alert?

16. Assuming the Apache Web Server Identification Rule (CI Identifier) is configured as shown with the following Criterion attributes:

✑ Class

✑ Configuration file

✑ Version

Yesterday, an Apache Web Server CI was discovered as part of Service Mapping. Today, the application owner upgraded the Apache Web Server to a different version and reran discovery of the service.

What will happen in the CMDB?

17. Which one of the following describes how a MID Server communicates with a ServiceNow instance?

18. 1.Which of the following represents the skills needed that a Service Mapping administrator or implementer should have? (Choose four.)

19. ServiceNow only needs Domain user with local admin rights to discover Windows hosts as part of a successful implementation of ServiceNow Discovery, however which of the following targets will not be discovered?

20. Which one of the following Regular Expressions could be used to parse the value 5.2.0 from the string?

Version 5.2.0

21. How many ServiceNow instances can one MID Server connect to?

22. When running Service Mapping discovery, which of the following represents the root cause of the error?

“Failed to access target system. Access is denied”

23. In Pattern Designer, which one of the following best describes the Create Connection step?

24. Which of the following are potential benefits when implementing Service Mapping? (Choose four.)

25. In Service Mapping, which one of the following best describes the process of discovery after an Entry Point is configured?

26. Which one of the following best describes the definition of an Entry Point?

27. Assume an Apache Web Server Identifier Entry is configured as shown:

If the Apache Web Server Discovery Pattern has a step configured to collect the Configuration file data but NOT configured with a step to collect the Version information, what will happen when executing a Service Mapping discovery?

28. Within the CMDB, all application CI Types/Classes are children of which parent class?

29. In Event Management, which of the following rules allows for automatic task creation?

30. Which one of the following describes when the MID Server config.xml file is read and used?

31. Which one of the following best represents the output from the following Regular Expression?

([wd-.]+)

32. When using the Pattern Designer, a Regular Expression parsing strategy is available from which operation?

33. In ServiceNow Discovery, which one of the following phases is the server RAM value discovered?

34. Which one of the following Linux commands can be used by a non root user to return the process ID listening on port 8080?

35. Which of the following reasons would a prospect consider purchasing ServiceNow Event Management? (Choose three.)

36. During ServiceNow Discovery, which one of the following is the approximate number of host IPs that are port scanned with a Discovery Schedule configured with an IP network as shown?

180.181.0.0/16

37. In Service Mapping, which one of the following best represents the process flow of discovery?

38. In the image, which one of the following best describes the lower icons?

39. To begin the configuration of tag-based services, tag values must be defined where?

40. Which one of the following can be used to enable patterns to search for additional attributes and modify discovery logic defined in an Identification Section without modifying the baseline pattern and potentially impacting upgrades?