Sales-Con-201 Salesforce Certified Sales Cloud Consultant Dumps (V8.02) for Preparation – Check Sales-Con-201 Free Dumps (Part 1, Q1-Q40) Today

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1. Sales reps at Cloud Kicks are responsible for creating leads manually and uploading leads. The marketing department has noticed that some leads are missing important information.

Which functionality should the consultant apply to ensure that the main fields are populated?

Path with key fields

Required fields

Screen flows

2. The Sales Cloud implementation at Cloud Kicks (CK) is now live.

End user training is complete. IT stakeholders have signed off on the technical aspects of the project.

The CK admin continues to call the consultant with questions about the sales process.

What should the consultant do?

Suggest that CK purchase a support agreement.

Recommend that the admin attend Salesforce instructor-led training.

Conduct a knowledge transfer with the admin.

3. Sales managers at Cloud Kicks need to visualize all open opportunities within a 10-mile radius based on the location of the related account.

Which solution should a consultant recommend?

Leverage Salesforce Maps to show open opportunities on a Data Layer.

Create a dashboard that uses a report grouping opportunities by account location.

Enable Location Services and add the Account Address field to the Opportunity page layout.

4. At a kickoff meeting for a new project, a consultant starts gathering information to be used in the project implementation plan.

They ask the participants to define what project success will look like.

Which strategy is the consultant using?

Design Direction

Discovery

Challenge Framing

5. Cloud Kicks (CK) acquired a shoe distribution partner. The marketing and sales directors want to migrate the existing sales and marketing data into CK's Sales Cloud instance.

Which aspect should the consultant consider first before proceeding with the data migration?

Number of marketing campaign licenses required for the migration

Role hierarchy and sharing rules set up prior to migration

Volume of customer, partner, and prospect data identified prior to migration

6. Sales reps at Cloud Kicks (CK) often receive important customer emails they want to log as records related to Contacts in Salesforce. CK has Office 365, as well as a policy that prevents users from installing anything directly on their computers.

Which solution should a consultant recommend to meet this requirement?

Einstein Activity Capture

Salesforce Inbox

Lightning Console for Sales

7. After Cloud Kicks implemented Sales Cloud Einstein, a consultant realizes they are unable to activate all of the features.

Which step should the consultant take to troubleshoot the issue?

Confirm users have the feature license assigned.

Reconfigure the Einstein Lead Scoring app.

Check the Sales Insights Integration User profile configuration.

8. The consultant at Cloud Kicks has successfully implemented Einstein Lead Scoring. The VP of sales

wants to see the effectiveness of this new functionality.

What should the consultant do to fulfill this request?

Create a custom report type for Sales Cloud Einstein records.

Add the Einstein prediction column to the forecast list view.

Add a standard dashboard for Sales Cloud Einstein.

9. A consultant is addressing Cloud Kicks' performance measurement needs and overcoming challenges within Sales Cloud.

Which approach should a consultant adopt?

Collaborate closely with the customer to discern their specific performance measurement requirements.

Implement standardized performance measurement practices to ensure consistency across Sales Cloud.

Rely on general industry standards to determine performance measurement criteria and system architecture.

10. Cloud Kicks uses an external Enterprise Resource Planning (ERP) application to process its orders. The ERP application needs to receive data about opportunities when the opportunity closes.

Which solution should the consultant recommend?

External Relationship with custom object

Salesforce Connect

Outbound Message with record-triggered flow

11. Sales reps at Cloud Kicks (CK) need to see the Opportunity amount with the Account's discount field. CK sales reps are located in different regions and use different currencies. A consultant creates a custom formula field on the Opportunity.

Which currency will the custom formula use for its value if the opportunity and account records have different currencies?

Opportunity currency

User currency

Corporate currency

12. A consultant has successfully deployed Sales Cloud at Cloud Kicks.

What is the final step in completing an engagement?

Activate users in the system.

Validate the implementation.

Obtain stakeholder sign-off.

13. Universal Containers (UC) does business with a contact associated with a specific account with the contact role of executive.

The contact is also on the board of a nonprofit that has requested a charitable donation from UC. UC wants to track the contact on both accounts.

What is the most efficient solution that the consultant should implement to meet the requirement?

Create a new lookup field on the Contact record.

Create a new Contact record related to the nonprofit account.

Enable the Contact to Multiple Accounts feature.

14. A sales rep at Cloud Kicks must have access to all child accounts of the accounts they own. The organization-wide default setting for Account is Private.

What happens if a sales rep has access to a parent account?

Access to child account records is granted via the Account Hierarchy.

Access to child account records needs to be shared manually,

Access to child account records is controlled by default Account Teams.

15. A custom lead qualification process was implemented at Universal Containers over a year ago. The process has been underutilized by sales reps. A consultant suggested that the reason why adoption of the process by sales reps is poor is due to a lack of executive sponsorship.

Why is executive sponsor involvement so important for success?

Executive sponsors support the system after launch.

Executive sponsors are champions of the project.

Executive sponsors ensure there Is a workable solution.

16. Cloud Kicks (CK) has an external enterprise resource planning (ERP) system that stores product order information.

CK wants to view those orders as a related list on the Account record in real time.

Which best practice should the consultant recommend?

Create a Lightning component, Get the real-time product order Information from the ERP system using a REST integration. Add the component to the account page.

Create a custom product order information object. Run a nightly batch job to get details from the ERP system. Add the custom object as a related list on the Account.

Implement Salesforce Connect and an external object to get real-time product order information. Add the external object as a related list on the Account.

17. The sales team at Cloud Kicks has been late meeting project deadlines and missed multiple meetings.

What should the consultant recommend to the project manager?

Bring additional resources from the consulting firm to the project.

Confirm that the statement of work (SOW) Is realistic.

Revisit the communication plan and set up more frequent check-ins.

18. Cloud Kicks (CK) recently completed the first phase of its Sales Cloud implementation. In the next phase, one factor that consultants are considering is whether any of CK's 500 sales agents are using a mobile device or a browser to access Salesforce.

What should the consultants do to efficiently analyze how users are logging in to Salesforce?

Create a custom report on the User object.

Review the login history on the user record.

Create a User report and filter by Login Subtype.

19. The Discovery phase with Cloud Kicks (CK) has just ended.

CK wants a visual way to see how the new business processes will work. CK's process is complex and requires multiple slides.

What should the consultant create to provide this high-level view?

Value Stream Map

Universal Process Notation

Capability Model

20. Universal Containers is analyzing data to identify gaps, and wants to know which Accounts with open Opportunities are missing Contacts.

What should a consultant recommend to build this report?

Reporting snapshot

Roll-up summary flied

Cross filter

21. Northern Trail Outfitters (NTO) finished implementing Sales Cloud for a mid-market sales team. Sales management wants to track data completeness.

Which common metric should the consultant recommend that NTO use to measure core Sales Cloud data?

Record Count

User Adoption

Field Usage

22. Universal Containers has implemented a lead qualification process that uses a lead scoring formula. Upon review, many of the converted leads with the highest scores had little interest in making a purchase.

Which modification to the current lead qualification process should a consultant recommend?

Include a measure for the number of marketing touches.

Increase points for actions that Indicate Intent.

Evaluate each record against the target marketing persona.

23. How can a consultant determine which capabilities of a Sales Cloud implementation are required during the Discovery phase?

Demo Sales Cloud to end users.

Establish KPIs for end users.

Observe end users.

24. The sales director at Cloud Kicks wants to enable Person Accounts in its org. The sales director asked a consultant to evaluate the solution and present it to the sales team.

What should the consultant consider when evaluating Person Accounts?

Enabling Person Accounts requires a Public Read/Write sharing model,

Enabling Person Accounts is irreversible.

Person Accounts must have at least two record types.

25. Cloud Kicks is implementing Sales Territories for its retail sales unit. The sales director is requesting a detailed roll-up forecast for territories.

What should the consultant recommend?

Include the Forecast Manager field on the Account page layout.

Assign a Forecast Manager to each region.

Assign a role for each manager in the user role hierarchy.

26. An executive at Cloud Kicks (CK) has asked its admin to create a diagram showing the high-level processes within the business. CK plans to use the diagram to show the context of a new process within the overall business.

What should the admin create to meet this requirement?

Capability Model

Value Stream Map

Detail Process Mapping

27. Access to Opportunities at Cloud Kicks should be restricted.

Sales users should only have access to two categories of Opportunities:

* Opportunities they own

* Opportunities that are tied to accounts they own

Which action should a consultant take to meet the requirement?

Set organization-wide defaults for Accounts and Opportunities to Private.

Set organization-wide defaults for Accounts and Opportunities to Public Read- Only.

Set Opportunity access on the role to View All Opportunities associated with the owner's accounts.

28. Sales managers at Cloud Kicks need to show reports and dashboards with Opportunity Forecast by Product family with team Quotas.

Which solution should a consultant recommend?

Configure Quotas with a Product family report and add necessary fields.

Create a joined report with closed Opportunities, Forecasting Items, and Quotas.

Create a custom report type with Forecasting Quotas and Forecasting Items.

29. During the requirements gathering workshops at Cloud Kicks, the project team and subject matter experts bring up new ideas to incorporate into the current project.

Which best practice should the consultant use to refocus the meeting and stay on topic?

Remind the team of the purpose and scope of this project.

Incorporate the new ideas into the solution design.

Invite only the subject matter experts to subsequent workshops.

30. The admin at Cloud Kicks recently implemented Sales Cloud and needs to understand the adoption of Lightning Sales Console.

What should a consultant recommend to analyze adoption?

Run the Salesforce Optimizer.

Open the Lightning Usage App.

Create a custom report.

31. During the Deploy phase at Cloud Kicks, users are finding it difficult to navigate a new system which is contributing to low adoption.

How should the consultant avoid this issue in the future?

Develop test scripts during the Plan phase.

Provide company-wide training throughout the project.

Conduct a beta review during the Validate phase.

32. It is challenging for the sales operations team to provide Universal Containers with accurate and insightful reports due to the poor quality and high volume of Account, Contact, and Lead data. As the team performs data cleansing, productivity has been impacted, leading to inefficiency and low adoption.

What should the consultant do first?

Install and configure a data cleansing app from AppExchange.

Create a data management plan and a data quality dashboard.

Use Duplicate Rules to identify and report data quality issues.

33. Northern Trail Outfitters launched Salesforce for its EMEA subsidiary 3 months ago and wants to gain insight into usage.

Which option should a consultant recommend to meet this requirement?

Create and subscribe to a custom report of active users by role.

Install the Salesforce Adoption Dashboard from AppExchange.

Analyze the Setup Audit Trail to determine the number of logins per day.

34. Annual sales numbers change depending on renewal periods and new products. Sales managers at Universal Containers (UC) want to emphasize the importance of customer retention when prioritizing the pipeline and customer engagement for the sales team.

Which metric should the consultant recommend to help UC emphasize the importance of customer retention to the overall business strategy?

Annual Contract Value (ACV)

Total Pipeline Value

Customer Lifetime Value (CLV)

35. Cloud Kicks is implementing Sales Cloud and has asked a consultant to create an architecture diagram of the system.

Which stage of the project lifecycle does this fall under?

Initiate

Plan

Execute

36. Cloud Kicks acquired a company. The VP of technology wants to migrate all the sales data into Sales Cloud.

Which data migration sequence should the consultant recommend for the objects?

Opportunities, Products, Product Line Items, Cases, Leads, Campaigns, Accounts, Contacts

Accounts, Contacts, Opportunities, Products, Product Line Items, Cases, Leads, Campaigns

Accounts, Opportunities, Contacts, Products, Product Line Items, Cases, Leads, Campaigns

37. Cloud Kicks (CK) wants to implement sharing rules.

Which consideration should the consultant explain to CK?

Sharing rules can expand access beyond the organization-wide default levels.

When a sharing rule is deleted, the sharing access created by that rule must be manually removed.

Sharing rules apply only to new records that meet the definition of the source data set.

38. Cloud Kicks wants to streamline the approval process and give sales managers more efficient ways to approve opportunities in a timely manner.

Which strategy should the consultant recommend to improve Approval Processes?

Allow managers to approve or reject requests via an email.

Configure Einstein Opportunity Insights to approve requests.

Add a dashboard of pending approvals to the Chatter feed.

39. Universal Containers continues to see substantial growth year-over-year. Outside sales reps think their territories are too dense to cover adequately. Leadership has decided to modify the existing sales territories and hire additional staff to make the account allocations more manageable. Some states will change from one territory to two or more smaller territories. In these instances, accounts will need to be reassigned to new territories.

Sales operations wants to review the territory account assignments and verify the accuracy before the changes are reflected in Sales Cloud.

How should the consultant show sales operations what the data will look like after the change?

Develop reports and dashboards that compare the existing and new territories.

Run the updated assignment rules in the Planning State and view the accounts on the territory detail page.

Install the Territory Health Assessment app from AppExchange.

40. Cloud Kicks wants to implement a methodology to determine which current leads have the most in common with leads that have successfully been converted in the past.

How should the consultant meet this requirement?

Use Lead Conversion Reporting.

Use Einstein Lead Scoring.

Create Cadence Steps.

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