Certified Business Manager CBM Certification Dumps Questions

1. Process of envisioning the organization’s future and developing the necessary procedures and operations to achieve that future is called:

2. What focuses on the roles of senior managers in guiding an organization to fulfill its missions and meet its goals?

3. Effective leadership requires which core leadership skills?

4. What is based on the presumption that it is determined by what a customer wants?

5. ____________ are targets and tolerances determined by designers of products and services.

6. Total quality is based on which of the following fundamental principle?

7. What refers to both incremental improvements that are small and gradual as well as break through, and large and rapid, improvement?

8. A learning cycle has which of the following four stages?

9. What refers to the basic management systems necessary to function effectively and carryout the principles of total quality?

10. Which of the following is NOT the element of infrastructure?

11. What include a wide variety of graphical and statistical methods to plan work activities, collect data, analyze results, monitor progress, and solve problems?

12. An organization that is committed to total quality must apply it at which level?

13. A tool for organizing a large number of ideas, opinions and facts relating to a broad problem or subject area is called:

14. Which of the following is NOT the management and planning tool?

15. What are spreadsheets that graphically display relationships between ideas, activities, or other dimensions in such a way as to provide logical connecting points between each item?

16. A defect is any mistake or error that is passed on to the customer is known as:

17. Which is NOT the tool used in six-sigma efforts?

18. A line graph in which data are plotted over time is known as:

19. A special type of data collection forms in which the results may be interpreted on the form directly without additional processing is called:

20. A basic statistical tool that graphically shows the frequency or number of observations of a particular value or within a specified group is called:

21. What clearly separates the vital few from the trivial many and provides direction for selecting projects for improvement?

22. A Pareto diagram is a histogram of the data from the smallest frequency to the largest.

23. An approach for mistake-proofing processes using automatic devices or methods to avoid simple human or machine error is called:

24. Which of the following s NOT the category of quality costs?

25. Costs that are associated with efforts to ensure conformance to requirements, generally through measurement and analysis of data to detect non-conformances are called:

26. Which of the following is NOT the category of internal failure costs?

27. Measuring expected revenue gains against expected costs associated with quality efforts is known as:

28. The formula to calculate the return on quality is:

29. According to Juran’s prescriptions, quality trilogy consists of:

30. In which quality model, whole philosophy is summarized in three steps to quality, which include quality leadership, modern quality technology, and organizational commitments to continuous training and motivation of the entire workforce?

31. Shiba quality model focus on which level of quality?

32. The Australian Business Awards are administered by the Australian Quality Awards Foundation with which level?

33. Leading companies identify important business processes throughout the supply chain that affect customer satisfaction, these fall into which of the following category?

34. According to _______________, quality is innate excellence and can be recognized only through experience.

35. Measuring your performance against that of best-in-class companies, determining how the best-in-class achieve those performance levels, and using the information as a basis for your own company’s targets, strategies and implementation is called:

36. What takes the opportunities and turns them into actions which, in turn, become values?

37. What translate into maximizing the value of the firm as measured by the price of the firm’s common stock?

38. How much of the current earnings to pay out as dividends rather than to retain and reinvest this is called:

39. The firm’s stock price is dependent on which of the following factors?

40. When one or more people hire another person to perform a service and then delegate decision-making authority to that agent, then they are said to be in:

41. Which mechanism is used to motivate managers to act in the shareholder’s best interest?

42. In ________________, managers of the acquired firm generally are fired, and who are able to stay on lose the power they had prior top the acquisition.

43. Greenmail, which is like blackmail, occurs when:

44. Creditors lend funds to the firm at rates that are based on:

45. Financial management decisions can be divided into the management of assets and liabilities in:

46. Target levels for each category of current assets and how current assets will be financed are the firm’s basic policies for:

47. Working capital management involves management of the current assets and the current liabilities of a firm.

48. The average length of time required converting materials into finished goods and then to sell those goods is called:

49. The average length of time between the purchase of raw materials and labor and the payment of cash for them is called:

50. The formula to calculate the Cash conversion cycle is:

51. What calls for matching asset and liability maturities?

52. When finances all of the temporary assets with short-term, non-spontaneous debt and finances its fixed assets with long-term capital, this leads to:

53. The aggressive policy calls for the greatest use of long-term debt, while the conservative policy requires the least, maturity matching falls in between.

54. Cash balances associated with routine payments and collections are known as:

55. Sometimes cash balances are held to enable the firm to take advantage of bargain purchases that might arise, these funds are called:

56. The difference between the balance shown in a firm’s checkbook and the balance in the bank’s records is called:

57. What requires customers to send their payments to a post office box located in the are near where they live rather than directly to the firm is called:

58. A cash management arrangement used to mobilize funds from decentralized receiving locations, whether they are decentralized company locations, into one or more central cash pools is known as:

59. Accounts that are not funded until the day’s checks are presented against the account is called:

60. What refers to the process of evaluating the credit policy to determine if a shift in the customers’ payment patterns has occurred?

61. __________________ represents the average time it takes to collect credit accounts.

62. What involves more trading monitoring of the portfolio and may be motivated by a philosophy that the investor can beat the market?

63. Which of the following is NOT the source of short-term funds?

64. Banks sometimes require borrowers to maintain an average demand deposit balance equal to from 10 percent to 20 percent of the amount borrowed, this is called:

65. The heart of __________________ is the security agreement, a standardized document on which the specific pledged assets are listed.

66. What involves the purchase of accounts receivables by the lender, generally without resource to the borrower?

67. Which element id needed for the establishment of a field warehouse?

68. A firm uses more short-term sources, its debt costs are low, profits are high and solvency is low with:

69. If earnings are poor and stockholders are dissatisfied, an outside group might solicit the proxies in an effort to overthrow management and take control of the business, this is known as:

70. A long-term contract under which a borrower which a borrower agrees to make payments of interest and principal on specific dates to its holder is called:

71. The Single-A and triple-B bonds are strong enough to be called _______________, and they are the lowest-rated bonds that many banks and other institutional investors are permitted by law to hold.

72. What is used to designate any debt sold in a country other than the one in whose currency the debt is denominated?

73. An option that gives the right to sell a stock at a specified price during some period in the future, this is called:

74. Information system, that help seize opportunities are called:

75. Who was the first PC manufacturer to use the Web to take customer orders?

76. The expenses incurred when a customer stops buying a product or service from one business and starts buying it from another are called:

77. Information system (IS) planning includes which of the following sep that is part of any successful planning process?

78. For IS planning to be successful, top management must:

79. What refers to how easy it is to augment hardware and software and their use as the business grows?

80. A high-ranking officer, who commands sufficient political clout to promote the idea that a new system is needed and when the go-ahead is granted to remove obstacles as the project progresses, is known as: