PL-200 Latest Dumps (V24.02) with PL-200 Free Dumps (Part 1, Q1-Q40) – Try to Help You Complete PL-200 Exam Before August 31, 2026

1. You are a Dynamics Sales administrator for a car dealership. The dealership uses only out-of-the-box

functionality. When a new car is sold, the salesperson uses a Word template to generate a letter from the

quote to thank the customer.

You need to determine if you can revise the template.

Which Word template change can you make?

2. HOTSPOT

You need to address the unnecessary data access.

Which security changes should you make? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

3. You need to design the resort portal to meet the business requirements.

Which data source should you use?

4. DRAG DROP

You create a report by using Power Bl Desktop and publish the report to the Power Bl service. You enable Power Bl visualization embedding in a model-driven app.

You need to configure the model-driven app to display a Power Bi tile

Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

5. You are designing a Power Virtual Agents chatbot.

You observe that the environment you plan to use does not appear as an option in the Power Virtual Agents user interface.

You need to ensure that you can create the chatbot in the environment that you want to use.

What should you do?

6. Topic 2, ADatum Corp.


Overview

Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.


To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study.


At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.


To start the case study

To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question.


Background

ADatum Corporation provides verification and investigation services that are used by insurance companies, law firms, and other organizations in the public sector. Services include verifying an individual’s background, qualifications, and specific scenarios that require onsite visit.


The thorough work ADatum Corporation performs results in highly accurate cases with minimal critical information missing. Because of these high-quality results, ADatum Corporation is quickly proving itself as one of the best in the industry. In recent months, business has significantly increased, with most new business coming from high-profile companies and individuals.


Management has decided to create a new qualification verification (QV) role to help ensure that clients get the most accurate results. This role examines completed work to ensure that nothing is missed.


Current environment

Data storage and retention

✑ All information sent by clients for services is stored in Microsoft Dataverse with a model-driven app as the interface.

✑ Clients enter their data in a website, which then uses a service account to create the records in the Dataverse database.

✑ Team members currently have full access to all Service Request records.


Service requests

✑ The Service Request table includes header information about the individual or organization that is the subject of verification.

✑ New Service Request records are assigned to a queue. All potential users who will be performing the verifications have access to these records.

✑ A service request is assigned to a single user who will ensure that all qualifications are verified. This single user is the only one able to process Qualification records related to their own service requests.

✑ Many required tasks when performing verification services are currently done by using manual processes.

✑ To keep up with demand, ADatum Corporation identifies several processes that can be replaced by using Power Automate flows to hire fewer new staff and keep costs down.


Qualification verification

✑ The qualification table contains details about an individual school degree, professional qualifications, and other qualifications that must be verified.

✑ A service request can have one or more Qualification records associated with it.

✑ Record status is pending verification until the initial team member finishes, at

which point the member changes the status to Complete.

✑ When all qualification records related to a service request are verified either by manual or automated processes, the results are made available to ADatum Corporation’s client.

✑ In the rare event that results are questioned, a new service request is created and verified independently of the previous work that took place.

✑ To complete a service request, users perform the following actions:


Microsoft Power platform environment

✑ The following environments exist: development, testing, user acceptance testing (UAT), and production.

✑ Managed solutions are used to move customizations from the development environment to other higher-level environments. These solutions are created and maintained by the power users and provided to internal IT for deployment when they are ready.

✑ Two managed solutions, Verification Process Automation and Onsite Visit, share several components.

✑ All customizations to Power Platform components are performed by several power users who have received training and are certified as subject matter experts.

✑ Power users have been granted the System Administrator security role in the

development environment.

✑ Corporate policy prohibits power users from writing code due to lack of a formal code review process.

✑ Internal IT will not be able to supply any development resources for this project due to a lack of staff. This means that any customizations and automation created for this project must be low-code/no-code for the power users to implement them.

✑ Customizations created by power users are deployed by internal IT.


Requirements

Process automation

ADatum Corporation plans to establish a new QV department to verify completed work so that the quality of work is maintained. The new process for verifying professional qualifications must automate the following:

✑ Enter data and navigate the authority’s website. The authority website UI changes frequently because the company constantly improves the user experience.

✑ Search page contents for a specified value to determine validity.

✑ Update the corresponding Qualification record in Dataverse.

The new process for completing a service request must automate the following:

✑ Set the Service Request record status to Complete when work on all Qualification records is finished.

✑ Send an email to the client with the results when the service request is completed.

The email must list each qualification as either Valid or Not Valid, depending on the verification.


Qualification verification

Service request results will not be released to clients until all related Qualification records are set to a Complete status.

✑ To check work done by a wide array of users, 10 percent of Qualification records must be double checked.

✑ Qualification records must be automatically assigned to a queue.

✑ Qualification records must be flagged with a new status field named Assigned to ensure that records are rechecked.

✑ Ensure that only QV team members can change the status from Assigned to In Progress to Complete.

✑ Record the name of the QV team member who performed the work and the date completed.


Governance and security

✑ All components required for the verification process must be included in a new solution.

✑ Corporate security requires that deployments to non-development environments must be automated using service accounts.

✑ User security and data access must also be consistent across environments, except for the elevated access of the power users in the development environment.

✑ The Onsite Visit managed solution has a table that is not in the Verification Process Automation managed solution. This table must be upgraded prior to the go-live date without the other shared components.

✑ A VP of sales requires a test environment to demonstrate to potential clients the security policies that are included in their initial offering.


Issues

✑ More employees than are required can access individual client information and continue to have access after a service request is completed.

✑ When users go on vacation, all their outstanding Service Request records are assigned to a substitute employee. The substitute employees are unable to see all the qualifications related to their service requests.

✑ Currently, testing the new QV functionality outside the development environment is not possible due to corporate security policies requiring the same security role across all environments.

✑ Internal IT reports that the solution import to the test environment failed because of missing dependencies related to the flow for completing service requests.


HOTSPOT

You need to address the executive’s concerns regarding unnecessary data access.

Which security changes should you make? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

7. HOTSPOT

A company has a canvas app that includes the following screens: Screen1 and Screen2.

The OnVisible property for Screen1 contains the following expression.

Set(AgeGroups, ["1-25", "26-54", "55+"])

For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point.

8. DRAG DROP

You are a Dynamics 365 administrator.

You create a new app.

You need to create the site map for the app.

Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

9. You configure and test a user interface (Ul) flow. You plan to run the flow as a scheduled flow.

The Ul flow must run on a Windows 10 device. As part of process automation, the Ul flow must sign into the Windows 10 device with the credentials for a user account named User1.

You need to ensure that the flow runs during non-peak hours and requires no physical user intervention.

What should you do?

10. You need to store scanned consent forms. Where should you store the forms?

11. HOTSPOT

A guest asks about the start time of a specific scheduled event and wants to know what the snow conditions will be like during their stay.

You need to determine how to design the chat solution to answer those questions.

What should you do? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

12. You need to view website questions and comments. Where should you view this information?

13. You need to assign 10 percent of the Qualification records to the QV queue through table configuration by using a Power Automate flow.

What should you do?

14. HOTSPOT

The business team provides the following list of features that they would like you to implement:

• Group by or sort columns in the current view.

• Configure a business rule to show an error message.

• Edit values in calculated fields.

• Edit the Address composite field.

• Use the editable grid on mobile phones.

Which actions can you perform? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

15. Topic 3, Bellows College Case Study


Overview

Bellows College is a post-secondary school that wants to start a football team. The college uses Microsoft Power Platform to manage its recruiting efforts. The registration team and assistants use model-driven apps. The coaches use canvas apps on their mobile devices.

Prospects are considered underage if they are younger than 18 years old at the time of registration.


Environment

• Custom code is not allowed in the system.

• Server-side synchronization is configured for emails, appointments, contacts, and tasks.

• The database and file storage of Dataverse must be minimized to keep costs low. Contact table

• Birthdate is a custom date and time field.

• Age at Registration is a calculated Held that displays the age of the prospect at the time of registration.

• Current Age is a calculated field that displays the age of the prospect based on the current date and time.


Evaluation Table

• The Evaluation table is a custom table used to track evaluation criteria.

• Evaluation records cannot be manually created.

• Users must not be able to continue until an evaluation record is created automatically for the prospect.


Consent table

• The consent forms completed by the parents are stored as records in the Consent table.

• Occasionally, a parent cannot complete the consent online and a paper copy must be printed. The signed copy must be scanned and stored with the consent record.


team website

• The consent forms completed by the parents are stored as records in the Consent table.

• Occasionally, a parent cannot complete the consent online and a paper copy must be printed. The signed copy must be scanned and stored with the consent record.


Requirements

• The team website is created by using Power Pages.

• A starter layout template was used to create the site.

• The site consists of five pages:

o Home: A page open to everyone to view the announcements from the team,

o Schedule: A page open to everyone to view the tryout and game schedule,

o Evaluations: A page that displays tracking from the evaluation table.


Prospects are able to view their own information only.

o Forms: A page that displays the consent form,

o Contact Us: A page for anyone to submit questions and comments.

• Two web roles for authenticated users are created: Primary Contact User and Prospect User.

o All primary contacts and prospects are assigned to their respective roles.


Registration

• Parents and prospects are created as contacts and must be linked.

• The registration team must be able to rapidly create prospects without navigating away from the Parents form. Only the First Name, Last Name, and Birthdate fields should be displayed for the team.

• Assistants must be able to update prospect information and add teams that the prospect has previously played on to a subgrid.


Parent consent

• When a prospect is underage, a Primary Contact field will appear. The field must be populated before the prospect record can be saved.

• A view named Underage Prospects that lists all underaged prospects is required.

• The Underage Prospects view must run once a week without requiring modifications to display correct information.

• A consent email must meet the following requirements:

o be sent to the primary contact of each new underage prospect

o contain a link to the team website

o be automatically sent weekly and tracked to the contact record in Dataverse

o include the current date using the full month name, date, and year Evaluations

• Coaches rate prospects each day on a scale of 1-10 in three categories: endurance, coordination, and skill.

• The total of the three categories is displayed at the bottom of the form. If the total for the day is greater than 25, the number should appear green.


DRAG DROP

You need to configure the Total field on the Evaluation form.

Which property should you select for the formula? To answer, move the appropriate property to the correct formula. You may use each property once, more than once, or not at all. You may need to move the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.

16. Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

You are creating Power Virtual Agents chatbot that captures demographic information about customers.

The chatbot must determine the group a customer belongs to based on their age.

The age groups are:

✑ 0 - 17

✑ 18 - 25

✑ 26 - 35

✑ 36 - 55

✑ 55 - 100

You need to configure the chatbot to ask a question that can be used to determine the correct age group.

Solution: Create a custom Age group entity and synonyms for each individual age in the corresponding item. Use Age group for Identify in the question.

Does this meet the goal?

17. HOTSPOT

You need to create a flow to send an email to the primary contacts.

Which actions should you configure? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

18. DRAG DROP

You are designing a desktop user interface (Ul) flow.

The Ul flow automates legacy software.

You need to prepare data for transfer to a Microsoft SharePoint list.

Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

19. You are a Dynamics 365 Customer Service system administrator.

Your organization does not permit the use of custom code for solutions.

You need to create a view that can be viewed by all users in an organization.

Where should you create the view?

20. HOTSPOT

A company plans to implement AI Builder to add intelligence to several business processes.

Each business process uses different sources and produces different outputs.

You need to determine which AI Builder model types to use.

Which model types should you use? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

21. DRAG DROP

You need to enable the care staff to update a dog's weight.

Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

22. You create and publish a Power Bl report that contains an embedded canvas app. The report will be used by multiple people.

The canvas app has an issue that must be corrected.

You update the canvas app.

You need to ensure that the updated canvas app is available in the published Power Bl report.

What should you do?

23. You need to create the automation for the qualification verification process.

Which two actions should you perform? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

24. HOTSPOT

You are a Dynamics 365 Customer Engagement administrator. You create a new solution in Dynamics 365.

You need to help end users understand which actions to take next and ensure that user interaction occurs in manageable steps.

Which actions should you perform? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

25. DRAG DROP

You need to set up webpage permissions.

Which permissions must you set? To answer, move the appropriate permissions to the correct page. You may use each permission once, more than once, or not at all. You may need to move the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.

26. You plan to create user interface (Ul) flows to automate several web-based business processes that you currently perform manually. You need to ensure that users can create and run web Ul flows.

Which three components must you install and configure on user's devices? Each correct answer presents part of the solution. NOTE Each correct selection is worth one point.

27. DRAG DROP

You are a Dynamics 365 for Customer Service developer.

You must trigger a mobile notification whenever a specific hashtag is posted from Twitter. The notification will send email to the company’s social media teams distribution list.

You need to create a connection to the Twitter service and build a solution.

Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

28. You are creating a business rule to implement new business logic.

You must apply the business logic to a canvas app that has a single screen named Screen1.

You need to configure the scope for the business rule.

Which scope should you use?

29. DRAG DROP

You are a Dynamics 365 Customer Service help desk administrator.

Cases entered in forms require different types of data to be stored in different types of fields.

You need to create forms for each of the following case types:


Which form types should you create? To answer, drag the appropriate form types to the meet the data entry requirements. Each source may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.

30. You create a Power Apps portal to provide training and documentation for students. Students create

a profile on the portal and then select and pay for courses.

You plan to add free courses to the training portfolio. Free courses must be automatically available to all students when they sign in.

You need to assign default permissions to students.

What should you do?

31. You are designing a Power Virtual Agents chatbot.

The chatbot must be able to maintain customer information if the conversation topic changes during a dialog.

You need to configure variables to store customer name and email address.

Which type of variable should you create?

32. HOTSPOT

You need to configure a Power Automate flow to send the email with the results to the client.

What should you use? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

33. You need to manage contact duplicates for the administrative staff.

What should you do?

34. HOTSPOT

You create a desktop flow to interact with a certification authority’s website.

You need to get data in and out of the desktop flow.

How should you set up the input and output parameters? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

35. HOTSPOT

You need to resolve the issue reported by substitute employees after they are assigned service requests.

How should you configure the system? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

36. You need to create the evaluation record for a prospect.

What should you use?

37. You have a canvas app that allows users to view, select and purchase products. The app uses a Gallery control to display products and checkboxes that allow users to select products.

When users select items from the product catalog, they move to a different screen to complete a purchase.

Users must be able to clear all product selections when they click the button.

You need to configure the button.

What should you do?

38. Note: This question is part of a series of questions that present the same scenario. Each question in

the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

You are a Dynamics 365 Sales administrator for a software company. The sales team wants to attach a large number of supporting documents to customer records, but management does not want to incur the cost of additional storage.

The company does not have any Office 365 application integrations enabled.

You need to recommend a storage solution that keeps storage costs low.

Solution: Enable OneDrive for Business.

Does this meet the goal?

39. You need to add the missing components to the Verification Process Automation solution.

Which two components should you add? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

40. You need to implement the requirement for the VP of sales.

What should you do?