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1. The Corporate Identity and Access Team needs to audit User setup in the Salesforce ..

What two permissions should be granted to this team so they can perform their audit? Choose 2 answers

2. Universal Containers uses person accounts to represent retail customers and business accounts to represent commercial customers. The Retail Sales team should not have access to commercial customers but have access to ALL retail customers.

With organization-wide default on Account set to Private, how might the architect meet these requirements?

3. Universal Containers has built a recruiting application on the salesforce Platform. HR requested that all internal users should have edit access to the referral custom object. One of the recruiters needed to share a referral record with another colleague for collaboration

using manual sharing. The recruiter opened the referral record and could not find the share button.

What could be the technical reason for this?

4. A custom invoice object has been created with a master-detail relationship to account. The Account receivable (AR) team needs access to Invoices AR users do not own nor have access to Account records. Account OWD is set to Private. The AR team is unable to find Invoices in List views, Reports, nor in Global Search. The Architect has been asked to help troubleshoot.

What could be the issue preventing AR team members from seeing invoices?

5. Universal Containers (UC) has created a custom Invoice object. Standard sales users at UC can see the records in search layout, but when they click to view the detail, only record name, created date, and last modified date are shown. When the system admin accesses it, he or she sees the full record detail with many more data fields.

What is the likely cause of this issue?

6. Universal Containers (UC) has recently changed its internal policy to follow market regulations and create an internal team to manage the collection process. Only this team should have access to Invoke records. currently, invoke is a child in a Master-Detail relationship to Account. Although related lists have been removed from the page layouts, some profiles stills have access to the invoice object.

Which approach should an architect recommend to fix this problem?

7. Universal containers (UC) has a partner community for its 200 distributors. UC customer accounts are .. organization-wide default setting for the custom Delivery object is private.

How can an architect advise UC to grant all users at a distributor access to delivery records for all customer distributor?

8. Universal Containers (UC) implemented Sales Cloud and requested that sales agents have access to products the company sells and be able to create opportunities for its customers.

What should the Organization-Wide Defaults (OWD) be for pricebook?

9. The architect has a requirement to create a criteria-based sharing rule based on the customer Social.. up the rule in Contact Sharing, the field is not shown on the list of available field.

What might cause this?

10. The Finance team at Universal Containers usually does not need access to Account and Contract records A .. given Opportunity access for a big deal to help with tax calculation. She can now also access Account and C..

Which two reasons could be causing this issue? Choose 2 answers

11. Universal Container (UC) wants all full-time internal employees to be able to view all leads.

A subset of employees should also be able to see leads.

Which organization default (OWD) approach should an architect recommend that will help US implement these requirement?

12. Which two capabilities does the delegated administrator permission provide? Choose 2 answers

13. Universal Containers (UC) has 200 distributors that use Partner Community licenses.

Partners cannot see each other's data, but UC is also trying to give more visibility to data for certain individuals at a distributor.

HOW can an Architect give users in the partner user role access to all Case and Container records owned by any user, regardless of role, at the same distributor?

14. What should a Salesforce architect recommend to make sure that users that gained access to a custom of sharing do not lose access to it when its owner is changed?

15. Universal Containers (UC) is a fast-growing company that sells containers globally. It has thousands of dealerships throughout the world where local dealers service containers. UCimplemented a new Partner Community for its dealers. Each dealership has a dealer manager who manages the service agents. The community-sharing model is private.

What is the optimal option to give dealer managers visibility to customer cases only raised by their service agents?

16. The sales manager in Japan have asked the sales manager in Australia to assist them with closing their deals.

How are these requirements achieved?

17. Universal containers has a customer that meets criteria for two Enterprise Territory Management territories (Portugal and Southern Europe).

What is necessary to assign opportunities to a territory for this account?

18. Universal Containers (UC) has 200 distributors that use Partner Community Licenses.

Partners cannot see each other’s data, but UC is also trying to give more visibility to certain individuals at a distributor.

Which scalable solution would an architect recommend that will give users in the partner manager role access to all Case and Container records owned by other partner managers and partner users (but not the partner executive) at the same distributor?

19. Universal Containers (UC) has a private Organization-Wide Defaults (OWD) model for the

Account object and needs to control the access of records and fields according to these requirements:

• Sales reps can view/edit only their own records and cannot access the field "segment" in account page.

• Service reps need to view all accounts but cannot edit any information.

• Sales managers can modify any account of reps reporting to them.

• Service managers can modify any account.

How can a Salesforce architect provide an optimal solution for this scenario?

20. Universal Containers (UC) is implementing Sales Cloud. During the final quarter of the financial year, sales managers help each other close deals. They requested a solution in Salesforce to allow them to share opportunities with other sales managers from different teams as needed. They also requested that sharing deals should expire automatically two weeks after the new fiscal year starts.

Which two options to propose a solution to meet the requirements? Choose 2 answers

21. A custom ServiceFeedback object is used to collect partner feedback. ServiceFeedback records should be available to all internal employees. The OWD is set to Private for external users so partners cannot see feedback from other partner users.

How can the Architect give access to all internal employees?

22. Universal Containers (UC) delivers training and courses to students and companies. UC is implementing a Salesforce Customer Community for its students granting them a Customer Community license. As part of the community requirements, UC asked to give students access to cases that are related to their account in the UC community.

What is the optimum sharing technique that can achieve the requirements?

23. To reduce the case time resolution and improve customer satisfaction, Universal Containers (UC) wants to allow specialized marketing consultants to have edit access to Case records of VIP customers. These casts should be visible only to the support rep who owns the case and the marketing consultants.

Which recommendation should a Salesforce architect give to allow this scenario?

24. What vulnerability can exist when controllers use dynamic rather than static queries and bind variables?

25. Ursa Major Solar is writing test methods.

Which functionality does the system method "runAs()” Verify?

26. A sales rep (John) at Universal Containers (UC) requested to update information in an account record where he has READ only access. John requested the EDIT access permission from the owner of the record (Paul). Paul manually shared the record with John. Assuming the

OWD of the Account object is Public Read-Only, what is the impact in the system?

27. Universal Containers (UC) enables customers to manage issues using a Customer Community license. The Case external organization-wide default is set to Private. Currently community users can only see cases they created.

What can be done to allow community users to see all cases for their account?

28. Universal Containers (UC) has a mostly private organization-wide default (OWD), as it is a core principle of UC to respect client data privacy. UC has implemented complex processes for granting access to Opportunity data. A few key members of the Sales Reporting team need to always be able to see, but not change, Opportunity data for all Opportunities.

What should an architect recommend as an approach to meet these requirements?

29. Universal Containers (UC) turned off the customer visibility feature in its customer community.

What community functionality is impacted by having the customer user visibility turned off?

30. In order to allow community users to collaborate on Opportunities, which license type must the users.

31. Sales executives at Universal Containers (SC) want to create list views to filter opportunities for large at-risk Opportunities. These list views should only be available to certain executives that specialize in closing problematic deals.

How can UC solve this requirement?

32. Universal Containers keeps product brochures in Salesforce as files. Sarah shares a public Unit to a product brochure with potential customers during a meeting. She wants to ensure they do not have access to the file after the meeting.

How should Sarah accomplish this?

33. After setting up Customer Community and enable collaboration, the architect realizes that customers are only Chatter posts from other customers in their account.

What should the architect do to allow viewing chatter posts from all customers?

34. Universal Containers (UC) has implemented Service Cloud. There is a flag field on the case object that marks a case as (Sensitive). UC requested that this flag can be viewed by all users who have access to the case but only be edited by the assigned case assessor. The case assessor is a lookup field on the case object.

How can an architect achieve this requirement?

35. Universal Containers has selected a small and diverse group of users to review inactive accounts. Given the Private sharing model, a public group was created and made available to this group of users. A sharing rule was created to make inactive Accounts visible to the public group. However some of these users are reporting they don't see any of the Accounts that were shared with the public group.

What is the underlying issue for these users?

36. At Universal Containers there is a team of auditors distributed through the organization that all need access to high-value Opportunities.

With a private sharing model, which two option should an architect recommend when designing a solution for this requirement? Choose 2 answers

37. Universal container (UC) use External Object to retrieve Invoice data from a Legacy ERP.

A finance team requested to have access to the Invoice records in the account page.

In addition to objects access in the finance users profile, what other feature should a Sales Architect recommend?

38. Universal Containers (UC) uses a custom Visualforce page to display shipment tracking information (custom object, private OWD) to field manager and agents. The IT team wants to make sure that users have access to only the information that is allowed.

Which Apex method must be used to make sure only allowed fields are shown to the users?

39. Universal Containers (UC) sales managers are complaining that they cannot access their teams' Shipment records (a custom object). Initially, the admin suggested that this it happening due to misconfigured role hierarchy (Shipment OWD is Private). Alter investigation, they determined the. role hierarchy for these users is correct.

What can be the reason why Universal Containers sales managers are not able to see Shipment records?

40. Universal Containers (UC) is implementing Sales Cloud. During the last quarter of the financial of the financial year, .. They requested a solution in Salesforce to allow them to specify an assistance agent on the opportunity.. the assistance field. The system should automatically remove access from the previous assistant and ..

What is the optimum solution to meet the requirements?

41. Users at Universal Containers are complaining that a field has disappeared from the Account page after deploying its latest project. The page layout has not changes with this deployment.

How should the admin troubleshoot this issue?

42. Which two objects support creating queues? Choose 2 answers.

43. Universal Containers (UC) has created a public group with certain Sales Engineers to help on complex deals and a sharing rule to grant access to these opportunities. Opportunity OWD is private.

What is the impact of these sharing settings?

44. Universal Containers (UC) uses a custom lightning component with an Apex class to display shipment information (custom object, private OWD).

UC sales managers are complaining about two important points:

Shipment records that belong to their teams can be seen by other users.

Shipment amount should be visible only by managers, but sales reps are able to view it.

Which two features did the development team miss that is causing the problems? Choose 2 answers.

45. Universal Containers (UC) is in legal dispute regarding several orders. UC has found out these records were removed from system. The VP of Sales has asked to ensure this cannot happen in the future.

What approach would meet this requirement?

46. Universal Containers (UC) has Affiliates who sell containers in countries where UC does not have a local office. UC has leveraged the Partner Community to manage the sales cycle.

One of their affiliates has exponentially grown in the last years and restructured its internal sales team with the following structure:

Sales VP ...> Direct of sales ..> Sales Manager ..> Sales Reps

What is the main problem a Salesforce Architect will face to provide a solution?

47. Susan posts a file to the chatter fees for a record of an object which OWD is private.

Which two statements accurately describe who can view the file by default? Choose 2 answers.

48. To grant Universal Containers sales manager access to shipment records properly, it was necessary to leverage Apex managed sharing. The IT team is worried about improper access to records.

Which two features and best practices should a Salesforce architect recommend to mitigate this risk?

49. Universal Containers (UC) has a business unit that uses a custom object to track requests which demands a high level of internal team collaboration. Although all requests must have an owner, all employees are required to collaborate on requests.

Which recommendation should a Salesforce architect provide to optimize the solution and meet these requirements?

50. Universal Containers (UC) operates worldwide with offices in more than 100 regions in 10 different countries and has established a very complex role hierarchy to control data visibility. In the new fiscal year UC is planning to reorganize the roles and reassign accounts owners.

Which three features could an architect recommend to avoid problems on this operation? Choose 3 answers

51. The sales managers at the Universal Containers (UC) requested their teams to define each user’s role on their accounts in order to provide an easy way to establish accountability and collaboration.

Sales managers also requested that sales associates should only get the following permissions:

Read access to the accounts.

Read access to cases related to the accounts

No access to deals related to the accounts

The sales associates may be granted access to opportunities when needed.

Assuming the overall sharing model of the organization is private and no sharing rules are configured on the account object.

How can an Architect achieve these requirements?

52. Sales reps at Universal Containers (UC) complain about the manual activities they need to perform in order to grant access to supporting internal users (legal, engineering, finance, and so forth) for customer records when they need help. In general, the sales reps involved in the deals will not change.

How can a Salesforce architect help IK to Improve sales reps productivity?

53. A sales rep at Universal Containers (UC) is a member of the Default Opportunity team for an account manager. The account manager created an opportunity and the sales rep is added to that Opportunity team.

The sales rep is complaining about no longer having access to an opportunity record that the sales rep was helping with.

What is the cause of this problem?

54. Universal Containers (UC) implemented Sales Cloud and requested that only certain branch staff trained to sell high risk products can create opportunities for high risk products.

In which two ways can an Architect allow only specific branch staff to sell high risk products? Choose 2 answers

55. Universal Containers provides 24x7 support for its customers worldwide using call centers in three different countries with each one covering an 8-hour shift in different time zones. Service reps in a call center have access to the same information but only during their local working hours.

Which feature in Salesforce controls access for specific login hours?

56. Assuming Person Account is enabled in a Salesforce organization, which three objects can be configured as "Controlled by Parent" in Sharing Settings?

Choose 3 answers

57. A custom invoice object has been created with a master-detail relationship to account. The Accountreceivable (AR)teamneedsaccesstoInvoicesARusersdonotownnorhaveaccess to Accountrecords.AccountOWD is set to Private.The AR team isunable to find Invoices in Listviews,Reports,norinGlobalSearch.The Architecthasbeenasked tohelp troubleshoot.

What couldbe the issue preventing ARteam members from seeinginvoices?

58. Mary is Joe's manager in the role hierarchy. The OWD for a custom Invoice object is Public ReadOnly and Mary's profile is not granted the Read permission for the Invoice object.

What action can Mary take on Joe's Invoice records?

59. Universal Containers (UC) delivers training in 500 different regions. The UC Operations Users team manage course setup, scheduling, and trainer setup. The Operations Users team members work at a regional level and report to an Operations manager. The Operations manager requested access to edit ALL scheduled courses owned by the Operation Users team.

How can this be achieved?

60. Universal Containers (UC) operates worldwide with offices in more than 100 regions in 10 different countries role hierarchy to control data visibility. In the new fiscal year, UC is planned to reorganize the roles and reassign accounts owners.

Which two points should an architect consider in this situation? Choose 2 answers

61. Sales Operations at Universal Container (UC) wants to create the opens to fiber appropriates for center.

In which two ways can UC hide list that are not relevant to an individual use since there will be Choose 2 answers.

62. After testing and deploying a new trigger that does creates a related order when a opportunity is closed, the Architect begins complaints of permission error messages appearing when closing an opportunity.

How did this error occur?

63. Universal Containers (UC) is a non-profit organization and has over 20,000,000 members (donors). The company decided to assign those accounts to Donations Reps based on their regions. Donations Reps ended up owning over 50,000 donors each. The donation reps started to see significant degradation of the system performance.

What could be the reason for this problem?

64. A sales rep at Universal Containers (UC) has manually shared an Opportunity record with internal pre-sales users. After some time, the sales rep moved to another position and all opportunities records that were owned were transferred to a new sales rep.

What happened to the internal pre-sales users access to the opportunity?

65. Universal Containers (UC) has 600 sales reps. UC has rollout plan to deploy salesforce in 3 weeks. At the end of the second week, they received a “User Role Limit Exceeded” error.

After investigation, they discovered that during the user provisioning process, a new role was generated for every new user.

Which two recommendations could solve this problem? Choose 2 answers.

66. Universal Containers (UC) sales managers are complaining that they cannot access their teams' Shipment records (a custom object). Initially, the admin suggested that this it happening due to misconfigured role hierarchy (Shipment OWD is Private). Alter investigation, they determined the. role hierarchy for these users is correct.

What can be the reason why Universal Containers sales managers are not able to see Shipment records?

67. Universal Computers (UC) is looking to expand its delivery capabilities through a network of distributors that use a Partner Community license. UC employees currently can view all delivery records through the organization-wide default (OWD) setting of Public Read Only.

Which approach would an architect recommend to limit the records a distributor can see?

68. Universal containers (UC) implemented a private organization-wide default for the Container and Case objects.

How can UC give support representatives access to Container and Case records owned by Customer Community users?

69. Sales manager at universal containers (UC) have requested viewing customer invoices in Salesforce. Invoice data is mastered in the ERP system.

The architect at UC decided to surface the customer invoices in salesforce using external objects and did the following:

- Configured an external object called Invoice.

- Created a lookup relationship between account and the invoice.

How can the architect grant the sales managers access to the customer invoices data?

70. Universal Containers (UC) has a custom Apex class that enforces a business process and updates opportunity field-level security permissions of read only certain user's profiles are being updated by their class.

How should the architect fix this problem?

71. Universal Containers (UC) has implemented Customer Community with customer community plus licenses for their distributors. Some distributors requested granting specific community users (agents) to view cases submitted by other agents of the same distributor.

Which feature only supports these requirements?

72. By default, how many roles are created when the first external user is created on a partner account?

73. An External Object is created to show Invoices from an external accounting system. When viewing the External Object, a user should only access invoice records the user is authorized to see.

What two actions are required to achieve the above requirement? Choose 2 answers

74. Universal Container has developed a custom Visualforce page that will accept user input and must prefer returning the results to the users.

Which two techniques should be used to ensure the users cannot perform a SOQL injection attack?

75. UniversalContainers(UC)hasimplementedcustomercommunitywithcustomercommunitylicen ses for their customers. UCrequested thatanyrecord owned by its customers should be accessible byUC users in the customer support role.

How can an Architect configure the system to support the requirements?

76. Bob uploads a PDF to his Files Home private library.

Who can view this file?

77. Universal Containers uses 75,000 distributors that have close to 1 million total users.

Distributors need opportunities assigned to the distributor for delivery.

What license recommendation will meet distributor needs?

78. What advanced tool can Salesforce enable for Large-scale role hierarchy realignments?

79. Universal Containers' organization wide-defaults model is private for the Account object. A sales repeats to opportunity records.

Which level of access will the sales rep have to the related account record?

80. Universal Containers (UC) provides shipment tracking for its customers on a custom Shipment object. The .. yearly by the customers should be available on the Account record to the Marketing team, but the Marketing Shipment records.

What recommend should an Architect provide to accomplish this?

81. Universal Containers would like to control access to records and objects according to the following business requirements:

• Sales users can view all Account records but only edit their own records.

• Sales managers view all Account records but only edit records of the team.

• Service users can view all Account records that are not marked with a RecordType of Prospect.

Which organization-wide default configuration should a Salesforce architect recommend to fulfill these requirements?

82. At Universal Containers, Accounts and Contacts are normally visible to all employees, and Proposals (custom object) are visible to the Account owner and managers. However, some Proposals are considered confidential and are managed by a Strategic Proposals team.

These Proposals should not be visible to anyone in the Sales group other than the owner and the strategic team.

How should the architect design for this requirement?

83. Sales managers want their team members to help each other close Opportunities. The Opportunity and Account organization-wide defaults are private. To grant Opportunity access to sales reps on the same team, owner ship-based sharing rules were created for each team.

What is the side effect of this approach?

84. A junior Account manager owns an account and creates a new opportunity to manage complex deal. She needs the help of the product specialist and solution engineer. Given the size of this deal, she knows the account is likely to be reassigned to a senior account manager in the near future.

What is the optimal way for the junior account manager to share the opportunity, given the private sharing model?

85. Which two options can be selected to share data with when creating a sharing rule? Choose 2 answers

86. The architect at Universal Containers is trying to ensure that security vulnerabilities are not present within the Salesforce organization.

What two tests should the architect verify? Choose 2 answers

87. Universal Containers (UC) has a custom object to track the internal net promoter score (NPS) for all ..

How can UC ensure that NPS records cannot be accessed by an individual employee's manager?

88. Universal Containers has a large network of partners, who each have seasonal workers that need ..

How might the Architect design the solution to federate user setup to the Partners? Choose 2 answers

89. UniversalContainers(UC)servicerepsareassignedtoaprofilewhichhas“ViewAll”inCase object(Private OWD).

To make sure service repshaveaccess toallrelevant information to attendtocustomerrequests, whichtwodetailsshouldasalesforceArchitectsconsider? Choose 2answers:

90. Sales Operations at Universal Containers (UC) has created Public Report and Dashboard folders for sales managers that report to the VP of sales. Sales Operations currently spends a few hours each month updating users that should have access to edit items in these folders. In which two ways can UC grant access to sales managers to automate access to these Reports and Dashboards folders? Choose 2 answers


 

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