1. Topic 1, City Power and Light Case Study



This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.

To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study.

At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section. To start the case study

To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question.



Background

City Power and Light is a publicly traded electric utility company. The company has a corporate office, four regional field offices, two subsidiary companies that produce solar energy, and one wind power subsidiary. City Power and Light has 50 percent ownership in the solar energy company. The company fully owns the wind power company but operates it separately from other businesses.

City Power and Light currently operates with varying integrated legacy systems and has difficulty assembling company financials. Migrating these systems and workloads to a common platform would improve visibility into the business and inform decision making. The company plans to implement Dynamics 365.



Legacy systems

• The legacy system does not have audit capability of configurable workflow based on business logic

• The legacy paper-based purchasing system does not allow parent-child relationships for vendors. Two signatures are required for purchase requisitions.

• Purchase orders are entered into the system manually based on signed purchase requisitions printed to PDF and then emailed to the vendor.

• The legacy procurement system does not have a parent-child relationship for master data management.



Financials

• All financial consolidate up to City Power and Light Holding, LLC.

• The finance department employees are currently able to create as well as pay invoices.



Customers

Sales orders from the website are uploaded into the system manually once a day . International and domestic customers currently post to the same receivable account. At the end of the month, these have to be separated into domestic and international receivable accounts.



Other information

• There are multiple active acquisitions expected during trie implementation timeline.

• The item master data for solar panel configurations has multiple variables and variants. As a complex.



General

• Flexible implementation approach to support frequently changing business needs and requirements.

• A phased roll-out is needed due to the complexity of the business.

• Any offsite Travel meals submitted on an expense report without corresponding flight and hotel expenses need to be reviewed.

• Ten percent of vendor invoices should be reviewed to ensure they meet company policy.

• Testing of business processes needs to be automated.

• Customer surveys must be sent out after email customer service interactions. Surveys must contain a rating system and a way for customers to add comments.

• Employees require one central tool for internal communication, phone calls, and file sharing.

• Sales representatives need an enterprise quoting tool for solar panel customers.



Technical

• A cloud-based financial and operational system, accessible on mobile devices.

• The ability to keep a legacy meter reading application with the ability to use the data in aggregated operating reports.

• Business processes should be tested with different variables for the same process as part of the testing plan.



Functional

• Establish and document business processes to assist with on-boarding new employees more efficiently.

• Parent-child relationships need to be established for vendors with regional offices. Purchasing locations vary from invoicing locations.

• The ability to create automated wire payments.



Requisitions

• All purchase requisitions over $50 need to be approved by a manager.

• All purchase requisitions over $1,000 require senior manager approval.

• Multiple purchase requisitions to the same vendor should be combined.



Sales

The item master data for solar panel configurations have multiple variables and variants.

This leads to complex quoting and sales orders.

Sales representatives must be able to create automated wire payments.



Issues

• A limited number of users are available for testing.

• User1 reports that the date fields are not saving during formula entry with saved variables functionality in the RSAT tool.

• The purchasing department is seeing duplicate vendor records during data conversion.

• Audit notes from the prior year indicate improvement is needed in roles and responsibilities related to financial management and security roles.

• User2 reports that parts ordered on P0123 were never received and the vendor has said they never received the PO.

• User3 provides feedback that important steps during journal entry are being forgotten and new users need hands-on guidance.

• Service technicians report that they do not always have the appropriate tools or parts with them requiring multiple service calls.



You need to manage the roles and responsibilities tor security and financial management to address concerns found in the prior year's audit.

What should you do?

2. HOTSPOT

You need to recommend solutions to streamline the business processes.

Which tool should you recommend for each requirement? To answer, select the appropriate options in the answer area . NOTE: Each correct selection is worth one point.

3. DRAG DROP

You need to determine which system functionality meets the business requirement.

What should you recommend? To answer, drag the appropriate functionalities to the correct requirements. Each functionality may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content . NOTE: Each correct selection is worth one point.

4. You need to recommend a purchasing process based on the requirements.

Which three system capabilities should you recommend? Each correct answer presents part of the solution . NOTE: Each correct selection is worth one point.

5. You need to recommend a toolset to assist with User3 s feedback about the issues with journal entry and new user training.

What should you recommend?

6. You need to recommend a solution for the business process testing plan.

What should you recommend?

7. HOTSPOT

You need to recommend a performance and load testing strategy for the requirement.

What should you recommend? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

8. You need to recommend a solution tor tracking business process test steps.

What should you recommend?

9. You need to recommend the appropriate number of production instances and the hosting location.

What should you recommend?

10. You need to recommend a solution to manage the wine bottle label requirements for the private brand.

What should you recommend?

11. You need to create a plan that meets the following requirements:

• Migrate the data to the new system.

• Implement a standardized method for creating items.

• Prevent items from being created in different ways going forward.

Which two actions should you recommend? Each correct answer presents a complete answer. NOTE: Each correct selection is worth one point.

12. HOTSPOT

You need to determine an infrastructure for the solution.

What should you recommend? To answer, select the appropriate options in the answer area . NOTE: Each correct selection is worth one point.

13. Topic 3, Misc. Questions



DRAG DROP

You need to determine user licensing options for Dynamics 365 Finance + Operations (on-premises).

Which type of license should you recommend? To answer, drag the appropriate licenses to the correct users. Each license may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content . NOTE: Each correct selection is worth one point.

14. Note: This question is part of a series of questions that present the same scenario. Each Question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

A company with multiple legal entities implements Dynamics 365 Finance.

You need to recommend options to ensure that you can provide customized financial reporting across the legal entities.

Solution: Create separate departments to manage functional areas.

Does the solution meet the goal?

15. HOTSPOT

A mining company is upgrading their system to Dynamics 365 Finance and Dynamics 365 Supply Chain Management.

You need to determine which functionality of the Dynamics 365 suite meets each requirement.

Which functionality should you implement for each requirement? To answer, select the appropriate options from the answer area . NOTE: Each correct selection is worth one point.

16. A trading company is concerned about the impact of General Data Protection Regulation (GDPR) on their business.

The company needs to define personal data for their business purposes. You need to define personal data as defined by GDPR.

Which three types of data are considered personal data? Each correct answer presents a complete solution . NOTE: Each correct selection is worth one point.

17. Note: This question is part of a series of questions that present the same scenario. Each Question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

A company with multiple legal entities implements Dynamics 365 Finance.

You need to recommend options to ensure that you can provide customized financial reporting across the legal entities.

Solution: Create separate cost centers to manage operations.

Does the solution meet the goal?

18. A company is implementing a new Dynamics 365 cloud deployment. The stakeholders need to confirm that performance testing meets their expectations. The single-user rest procure-to-pay scenario is complete. You need to successfully complete the multi-user load test.

Which tool should you recommend?

19. An organization is planning to migrate to Dynamics 365 Finance.

The organization reports that the legacy system has failed during peak sessions. You need to recommend an approach that will handle peak session volume.

Which two approaches should you recommend? Each correct answer presents part of the solution . NOTE: Each correct selection is worth one point.

20. An organization has implemented the accounts payable module in Dynamics 365 Finance.

Corporate policy specifies the following:

✑ Managers and directors are allowed to approve invoices for payment.

✑ Users are allowed to delegate their signing authority to other users when they are out of the office.

✑ Accounts payable workflow will be used to assist in automating the signing process.

✑ Users whose job has signing authority can approve invoices for payment.

You need to meet the organization’s corporate policy.

What should you recommend?

21. A client wants to create a custom view-only security role that allows users to view the customer list in the accounts receivable module. You create a security role named Read Only UserAR and add the role to users. You create a custom duty named Customer ViewList.

You need to recommend how to implement the privileges.

Which three actions should you perform? Each correct answer presents part of the solution . NOTE: Each correct selection is worth one point.

22. You are an architect implementing a Dynamics 365 Finance environment.

You need to analyze test results generated by the development team.

Which tool should you use?

23. An organization is implementing Dynamics 365 Supply Chain Management.

You need to create a plan to define performance test scenarios.

Which three actions should you recommend? Each correct answer presents part of the solution . NOTE: Each correct selection is worth one point.

24. A company has a Dynamics B65 Finance environment.

The company's architect is working with a developer to perform multi-user testing with the Performance SDK.

You need to ensure the environment is prepared to achieve the goal.

Which two prerequisites must be met? Each correct answer presents part of the solution . NOTE: Each correct selection is worth one point.

25. DRAG DROP

A company is planning a Dynamics 365 deployment.

The company needs to determine whether to implement an on-premises or a cloud deployment based on system performance.

You need to work with a developer to determine the proper tool from the Performance SDK

to complete performance testing.

Which tool should you use? To answer, drag the appropriate tools to the correct scenarios. Each tool may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content . NOTE: Each correct selection is worth one point.

26. A client has a third-party warehouse management system.

Data from the system must be integrated with Dynamics 365 Finance in near real-time. You need to determine an integration solution.

Which two solutions should you recommend? Each correct answer presents part of the solution . NOTE: Each correct selection is worth one point.

27. Note: This question is part of a series of questions that present the same scenario. Each Question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

A company with multiple legal entities implements Dynamics 365 Finance.

You need to recommend options to ensure that you can provide customized financial reporting across the legal entities.

Solution: Create separate business units.

Does the solution meet the goal?

28. HOTSPOT

A customer is implementing Dynamics 365 Finance and Dynamics 365 Supply Chain Management.

The customer wants to use this implementation to standardize business processes.

You need to perform a gap analysis and recommend how to address the gaps.

Which functionality should you recommend for each requirement? To answer, select the appropriate options in the answer area . NOTE: Each correct selection is worth one point.

29. HOTSPOT

You are an architect implementing Dynamics 365.

The Dynamics 365 administrator who manages deployments of components leaves the company. Microsoft Azure DevOps pipelines must be configured to automate deployments.

You need to recommend which Microsoft Azure DevOps pipeline tasks to use to meet the requirements.

What should you recommend? To answer, select the appropriate options in the answer area . NOTE: Each correct selection is worth one point.

30. A German company is implementing a cloud-based Dynamics 365 system.

The company needs to determine the best data storage solution for the following requirements:

✑ Data must be stored in the European Union.

✑ Data cannot be viewed by the United States government under the Patriot Act.

✑ Data transfer exceptions can be made but must be authorized by the corporate legal team.

✑ You need to determine which cloud services may have to transfer data to the United States.

Which three services should you review? Each correct answer presents a complete solution . NOTE: Each correct selection is worth one point.