SAP C_FSM_2211 Exam – Prove You Can Possess the Fundamental and Core Knowledge Required of the Application Consultant Profile

1. How does the data loader help you prepare and send data to the SAP Field Service Management cloud database? Note: There are 2 correct answers to this question.

2. Which objects can you approve using the Time and Material journal? Note: There are 3 correct answers to this question.

3. For which steps of the end-to-end service process is SAP Field Service Management responsible? Note: There are 2 correct answers to this question.

4. What information is stored in the QR code used in the Customer Self-Service portal?

5. Which customizations are possible with the Screen Configuration feature? Note: There are 3 correct answers to this question.

6. What are key functionalities of the SAP Field Service Management solution? Note: There are 2 correct answers to this question.

7. What can you use to create and manage different absence and reservation types in order to accurately reflect a technician's availability?

8. Which of the following elements can be used in Smartforms? Note: There are 3 correct answers to this question.

9. Where can service workflow steps be used in SAP Field Service Management?

10. Which functionalities does the data sync rule enable for mobile application? Note: There are 2 correct answers to this question.

11. Which key concepts are applied to ensure a secure cloud connection when accessing Field Service management? Note: There are 2 correct answers to this question.

12. You are an administrator responsible for maintaining settings at account and company level.

Which of the following settings do you maintain at company level? Note: There are 2 correct answers to this question.

13. Which of the following are activities that you can perform in the Master Data module for standalone versions of SAP Field Service Management? Note: There are 3 correct answers to this question.

14. How does SAP Field Service Management ensure reliability and security within the solution? Note: There are 3 correct answers to this question.

15. You want your customers to be able to create service requests from the Customer Self-Service portal.

What are the prerequisites for providing this function? Note: There are 3 correct answers to this question.

16. How can a developer update a record in SAP Field Service Management through the API?

17. The dispatcher drags and drops a service call onto a technician's schedule on the planning board.

What must happen next to allow the technician to sync and view the assigned service call on the mobile app?

18. What statements are correct regarding company types? Choose the correct answer.

19. What are the components of a trigger in a business rule? Note: There are 3 correct answers to this question.

20. Which actions are available for a technician within an activity record? Note: There are 3 correct answers to this question.

21. What is one of the main use cases for a Smartform?

22. What are the typical steps you perform in the planning and dispatching App? Note: There are 2 correct answers to this question.

23. You want to retrieve data from the system using the query API. In which format will you receive the response?

24. Which scenarios can you cover within the SAP S/4HANA solution portfolio? Note: There are 2 correct answers to this question.

25. As a technician, you want to record expenses.

Which There are 3 correct answers to this question.

26. Which prerequisites are necessary to integrate SAP Field Service Management with SAP Analytics Cloud? Note: There are 2 correct answers to this question.

27. Which SAP Analytics Cloud stories are available to d There are 2 correct answers to this question.

28. Which report template can you use to visualize the time, material, and expenses linked to an activity?

29. How Does SAP Field Service Management Crowd Service allow you to cater to next generation employees? Choose the correct answer.

30. You are an administrator who needs to activate the Reserved Materials feature in the mobile app.

Which permission operations must you maintain for the RESERVEDMATERIAL object type? Note: There are 2 correct answers to this question.

31. Which of these describe the purpose of the Reserved Material feature? Note: There are 2 correct answers to this question.

32. What are some of the available options to create dashboard reports? Note: There are 2 correct answers to this question.

33. Where can you reference custom fields in a business rule? Note: There are 3 correct answers to this question.

34. Which operations can be performed by default on embedded report templates? Note: There are 2 correct answers to this question.

35. For which SAP Field Service Management objects is a bi-directional flow supported when you integ with SAP Service Cloud? Note: There are 2 correct answers to this question.

36. How do you activate the integrated checkout feature in the SAP Field Service Management mobile app? Note: There are 3 correct answers to this question.

37. How do FSM SQL queries differ from regular SQL queries? Note: There are 3 correct answers to this question.

38. Which objects can be synchronized and viewed on the mobile app?

39. As an administrator, you want to send automatic notifications to your technician when you are finished modifying the approval status of an effort item related to your technician's service call.

Which company setting will you activate within the administration module?

40. How would a field service technician update the service assignment status?

41. In which scenario of service engagement does SAP Field Service Management primarily provide capabilities to complement the SAP Service Cloud portfolio?

42. What are some functionalities of the SAP Field Service Management solution? Note: There are 2 correct answers to this question.

43. What options does a technician have to record travel time against an activity in the SAP Field Service Management mobile app? Note: There are 3 correct answers to this question.

44. What is the first step a technician needs to take to add a Smartform within SAP Field Service Management Mobile App. Choose the correct answer.

45. What needs to be done to create a moment set? Note: There are 3 correct answers to this question.

46. How can you benefit from enabling service workflow steps? Note: There are 3 correct answers to this question.

47. Which of the following steps can you perform in the planning board as a dispatcher? Note: There are 2 correct answers to this question.

48. What object is bidirectional when integrating FSM with C4C? Choose the correct answer.

49. What can you do with a picker element within Smartforms? Note: There are 2 correct answers to this question.

50. Which of the following are valid statuses for Smartform?