New SPP Exam Dumps (V8.02) for Efficient Strategy Planning Professional (SPP) Exam Preparation – Learn SPP Free Dumps (Part 1, Q1-Q40) First

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You can read our SPP free dumps (Part 1, Q1-Q40) of V8.02 below, verifying the quality first:

1. Which of the following is the MOST important way for employees to view an organization's core values?

A framework for feedback

A guide to daily decisions

An important part of the strategic plan

A way to treat customers

2. Which of the following best describes a marketing strategy?

Must be established first before other strategies are set

Addresses the best way to achieve the overall business strategy, competitive advantage in a sustainable way

Defines the organization's product market focus

Drives the operation's strategy

3. Which of the following is an essential element of any environmental scan?

Long-term climate predictions

Workload analysis

Competitive analysis

Management biographies

4. Which of the following best describes core competencies?

Are derived from core principles

Rarely change over time

Can lead to competitive advantage

Are easily identified and explained

5. In designing an organization's structure, which of the following is NOT relevant or NOT worthy of consideration?

The company's attrition rate

Customer segments

Operating environment

Company culture

6. When considering who should lead a planning team, it is appropriate to make sure that the person

has values that can take the organization to the next level.

is true to the organization's values and can inspire others to live them.

is comfortable with the organization's values.

subscribes to the same values as the other team members.

7. What is the key activity when working with middle management on strategic plan implementation?

Building buy-in and ownership of the strategy

Communicating the strategy and issues

Listening to staff problems

Understanding the departmental objectives

8. Benchmarking is most useful when comparing

different departments within the organization.

the organization's process to a similar process in other organizations.

best practices to worst practices.

current processes to past processes.

9. Which of the following steps is included when conducting an end of project review?

Capturing lessons learned

Developing a mission statement

Holding a town hall meeting with employees

Developing a customer satisfaction survey

10. Which of the following BEST characterizes strategy?

Has several different meanings at different organizational levels

Is a restatement of the organization's mission

Exists only at the enterprise-wide level, not at business unit levels

Is explicitly defined and means the same thing to everyone

11. Which of the following is MOST characteristic of the process of articulating an organization's competitive strategies?

Depends on a thorough understanding of the organization and its environment

Should be done annually

Is primarily the role of a public relations department

Can best be accomplished by issuing written descriptions

12. Which of the following BEST describes an effective organizational vision?

Is a forward looking, emotionally grabbing sentence that identifies where the organization aspires to be in the long-term

Describes the purpose of the organization, the services and products provided, and how the organization creates value for its customers

Describes next year's goals, the organization's core values, and the key processes used to satisfy its customers and stakeholders

Lists a variety of strategic goals, organizational functions, and performance measures

13. One of the MOST important methods to ensure that a strategic plan is executed is to

track and report progress rigorously.

communicate the updated strategic plan with all employees.

monitor through a support team.

conduct a regular environmental scan.

14. To best respond to the question "what is our business?" Peter Drucker emphasized looking at the business from the standpoint of the:

Realities, situation, expectations, viewpoint, behaviour, and values of your customers

Employees' assumptions

Articles of incorporation

Organization's mission statement

15. Which of the following is the BEST method for facilitation among geographically dispersed team members?

Using a slide show presentation

Making a phone call

Having team members meet each other previously

Using a combination of email, telephone, and online meetings

16. Which of the following BEST describes the sense of disorientation and the emotional roller coaster experienced by someone who is transferred to work in a new organization, business, or even a new country?

Stockholm Syndrome

Assimilation

Language Transferrence

Culture Shock

17. Innovation and creativity come from

asking a single research consultant how people use our products or services.

eliminating all but one of your company's traditional products/services.

encouraging our own cross-functional teams to develop original ideas and strategies.

absorbing the strategic best practices of other organizations to identify a metric for judging strategic needs.

18. Cost reduction can be MOST consistently achieved by

Pressuring suppliers to cut corners

Reducing unnecessary processes

Investing heavily in information technology

Reducing staff to minimum essential levels

19. Which of the following is the most important tool when considering uncertainty in the external environment?

Consensus building

Embedded corporate culture

Scenario planning

Decision tree analysis

20. An effective vision statement

sets aggressive financial goals.

is future oriented and inspiring.

explains the organization's strategy.

is carefully defined and complete.

21. Factors to consider in defining an organization's strategy and business model include all of the following EXCEPT:

The public image of the company in the media

Customer segments and relationships

The company's value proposition

Market assumptions

22. According to the Boston Consulting Group (BCG) and other subject matter experts, when it comes to the development of a "Business Model" for an organization, the process normally involves focusing on two elements:

(1) the organization's mission; and, (2) the organization's current vision.

(1) an environmental scan; and, (2) a SWOT cross-impact analysis.

(1) the value proposition; and, (2) the operating model.

(1) the relationship between stakeholder groups; and, (2) the persona analysis and design.

23. Which of the following BEST describes value chain analysis?

Is the product solely of financial analysis

A summary of costs

A process that helps calculate value added

Measures only critical labor, materials, and support costs

24. What basic principle of human behavior enhances "buy-in" and therefore implements the strategic plan?

People help support what they help create

People demand respect and participation

People are naturally optimistic

People are competitive in nature

25. Which of the following is the BEST way to resolve difficult issues in developing the strategic plan?

Organize meetings with select groups and focused agendas

Schedule a single large meeting with a complete agenda

Add the difficult topic to existing regular meetings

Meet one-on-one with key players

26. Which of the following will BEST assist employees in implementing strategic plan projects and initiatives?

Survey development

Project management skills

Market forecasts

Budget preparation

27. In the Balanced Scorecard strategy map, which of the following themes is focused on the firm's products and services, more so than the other themes?

Increase Customer Value

Build the Franchise

Be a Good Corporate Citizen

Achieve Operational Excellence

28. Which of the following is the MOST important aspect of an environmental scan process?

A review of political, economic, social, and technological trends

A thorough understanding of global weather patterns

A review of the history of the organization

A focus on the impact of changing internal conditions

29. All of the following are core stakeholders in organization design/redesign EXCEPT:

Senior Management Team

Vendors

Strategic Management Team

Directors

30. Which of the following steps is MOST appropriate when further defining the actions of a strategic plan?

Break down long-term strategic plans into annual and project plans

Identify which items should be completed in years 1, 2, and 3

Determine success indicators for the 1, 2, and 3-year horizons

Contain depiction of the long-term strategic plan to a 3-year horizon

31. Which of the following is NOT a desired goal of effective pre-meetings?

Make policy decisions with senior leadership

Resolve political issues

Identify issues

Gather input from participants

32. Which of the following are the key considerations when determining which performance measure to apply to a strategic objective?

Is easy to track, reports on outcomes soon after the fact, and is accepted by industry leaders

Compares performance against competitors, communicates a positive message to shareholders, is tracked without creating new processes, and is predictive

Is valid and verifiable and helps to balance a mix of both leading and lagging performance indicators

Is linked to financial performance, is requested by the board of directors, gives insight as to what customers are thinking, and is predictive

33. Which of the following practices is aligned with the company's purpose, mission, and strategies?

Clear out year-end inventories by expanding into factory outlets

Allow high-end department store partners to clear year-end inventories through modest discounting

Clear out year-end inventories by exporting to developed overseas markets like China

Write off and destroy year-end inventories

34. How are key stakeholders identified?

Consider the list of the board of directors

Consider those who are most affected by and able to affect the outcomes

Identify organization's highest lifetime value customers

Identify the major corporate shareholders

35. The MOST effective way for senior management to communicate an organization's core values to employees is by

Discussing them with top-performing employees only, during performance evaluations

Occasionally citing them when presenting a specific reward

Setting a leadership example and modeling the core values

Posting them to social media applications

36. How often should key stakeholders have access to project status information?

When decisions are required

When the outcomes are achieved

Anytime they want

At key milestone markers

37. Which of the following often needs to be reworked to make it more strategy-supportive, as a crucial part of the implementation process?

Budget

Ethical framework

Execution process

Zero-defects mentality

38. During which of the following quality process steps are the roles and responsibilities of project team members finalized and the team established?

Quality Planning

Quality Control

Quality (Continuous) Improvement

Quality Assurance

39. To improve the likelihood that a plan will be followed, it must be

clear and executable.

intelligent and worthwhile.

interesting and engaging.

comprehensive and far-reaching.

40. A fundamental benefit of using the Balanced Scorecard is that it provides a means to link a long-term strategy with

the learning and growth perspective.

financial results.

All of the above.

the customer's as well as an internal perspective.

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