Genesys Cloud Architect Certified Specialist GCP-GC-ARC Exam Dumps – Good Study Materials for Passing

1. Which of the following is an automated telephony system that interacts with callers, gathers information, and routes calls to the appropriate recipients?

2. Which of the following selects the interaction path and enhances the caller’s experience before agent assignment?

3. Which type of call flow is used to create the call route that routes the incoming call to the respective ACD queue based on the customer’s response?

4. Select the container that holds an audio message and/or text-to-speech pairings on a “per language” basis.

5. Validate the flow.

6. Select all the possible measurements for the selection timeout of every menu. (Choose two.)

7. What is the maximum value that can be set for the ‘Minimum confidence level’ in speech recognition?

8. What is the minimum value for the number of times to repeat a menu?

9. What is the correct term for the setting that determines how long a caller can pause between entering digits in the IVR?

10. When you delete a flow, it removes only the current version of the flow.