Authentic PC-BA-FBA-20 Exam Dumps (V9.02) – Best Study Materials to Clear Your BCS Foundation Certificate in Business Analysis V4.0 Exam

1. Which of the following statements is FALSE in relation to the hierarchy of requirements?

2. Which of the following lists only includes stakeholders shown on the stakeholder wheel?

3. IT services has commissioned a new desktop PC replacement project that has been funded and running for three months, with a fully-engaged sponsor and programme manager appointed

The head of IT services has not been involved beyond the initial project start-up interviews and has not attended any of the project meetings

What position on the power interest and does the head of IT services currently occupy?

4. Which of the following is a goal of all workshops?

5. AlpmeTrails is a company that specialises in offering tailored walking holidays The company was set up by two people, who each own 50% of the business AlpineTrails books hotels, transport and equipment to create bespoke holidays for AlpineTrails customers.

An agreement was recently reached with WalkNation. a national walking organisation, for AlpineTrails to provide a number of special holidays for its members These will be branded as WalkNation Holidays AlpineTrails will be responsible for organising the holidays but WalkNation will undertake the marketing and booking of these special holidays for its members

As well as customers, which THREE stakeholder groups are represented in this scenario?

6. Which generic business improvement strategy involves eliminating redundant tasks?

7. John has been working on a business case for opening up the overseas market to new products He has been asked to document the risks.

What SHOULD he do to ensure they are appropriately recorded? Select the TWO that apply

8. 1.At a recent Board Meeting the Directors of an office fitting company ratified the company's mission as:

To meet or undercut all our competitors' prices'

Which of the following is MOST LIKELY to be the company's vision?

9. A business analyst needs to elicit, analyse and define requirements carefully in order to provide a firm basis for developing business and software solutions.

What SHOULD system performance be categorised as?

10. What technique is useful to ensure that a holistic view is taken when conducting gap analysis?

11. Halliday Holdings is embarking on a programme to improve its customer experience On joining the programme. Natasha wants to gain an understanding of how its current brand is perceived

Which would be the BEST source of information for Natasha?

12. What is a purpose of Agile requirements validation?

13. In a RACI chart, which category is assigned to the role or person performing the task?

14. A business case contains the following in its management summary:

'The recommended option meets the new regulatory requirements. It will ensure our products remain in the marketplace and be the first to receive compliance certification, which will enhance our reputation as the market leader

New business policies and processes will be introduced, which may temporarily reduce productivity. The action plan will be communicated to all staff at the next monthly meeting?

Which TWO categories of costs and benefits are described in this extract?

15. The management of a chain of hotels has decided that one of its critical success factors (CSF) is to 'provide excellent customer service' The below measures have been suggested.

Which THREE of these are appropriate key performance indicators (KPIs) for the CSF 'provide excellent customer service"?

16. A report has been created into improving the scheduling of physio appointments at a major hospital An extract reads

'The scheduling team have a strong set of skills that will not need to be updated However, the team should be split into two. one dealing with inpatients and one with outpatients. The introduction of a new telephony software and an online booking system will also require changes to the process'

How might these changes be BEST presented to communicate with the scheduling team'?

17. Which of the following options BEST describes the characteristics of a T-Shaped professional?

18. In requirements management, what is change control?

19. What is the first step in the gap analysis process?

20. A company is reviewing its critical success factors and key performance indicators So far. it has key performance indicators for the following.

The time to deliver orders for products Consumer satisfaction with products Wastage in product production. The qualifications of production employees

Which area of Kaplan and Norton's balanced business scorecard has NOT been considered?

21. Which framework can be used to build an enterprise view of processes?

22. On joining a new company. Sara spent time reviewing the company's organisation chart She was particularly interested in the sponsor of the project she is joining

What is Sara LIKELY to have learnt about the sponsor from this? Select the TWO that apply

23. Which drawback of Waterfall is addressed in Agile methodology?

24. On a business process model, how are hand-offs represented?

25. Which of the following statements about prototyping as an investigation technique are FALSE? (Select Two)

26. What does the position of stakeholders on a power/interest grid represent?

27. Which auxiliary service supplements all of the services in the Business Analysis Service Framework (BASF)?

28. What is the PRIMARY purpose of a benefits plan?

29. A business analyst is reviewing the stakeholder management strategy for a high profile Human Resources (HR) project Following an organisational restructure, Harvey's role has changed from Director of Operations to Director of HR and he has inherited sponsorship of the project Harvey was previously involved in the project, but had little interest because his focus was on the Operational Projects that he sponsored.

Which of the following sets of stakeholder management strategies represent appropriate approaches for Harvey; firstly, for when the project started and secondly now that his role has changed?

30. Which of the following BEST describes the purpose of a change strategy?