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1. Which automation shape is used to call a predefined reusable process in a case flow?

2. Which shape is used in a case flow to trigger an automated action, such as sending an email?

3. Which automation shape is used to pause case progression until a specific condition is met?

4. Which two shapes can be used to automate case decisions? (Choose Two)

5. Which Pega feature is best for defining complex rule-based decisions?

6. Which feature allows sequential condition-based decision-making in workflows?

7. Which decision rule is preferred for complex scenarios with multiple nested conditions?

8. Which Pega feature assigns tasks dynamically based on case conditions?

9. Which decision rule is best for simplifying structured business logic?

10. Which component in Pega is used to define and manage teams of users?

11. Which routing method ensures work is evenly distributed among team members?

12. Which two factors influence work queue prioritization? (Choose Two)

13. Which feature helps route tasks to specific users with required skills?

14. Which component is used to define user roles and permissions in Pega?

15. Which method ensures that work items are assigned to users dynamically based on workload?

16. Which two components define how work queues operate in Pega? (Choose Two)

17. Which method ensures that cases with higher urgency are assigned first?

18. Which feature allows a manager to reassign work from one user to another?

19. Which setting ensures that an inactive user’s work items are automatically reassigned?

20. Which feature allows defining team roles and responsibilities within a work group?

21. Which Pega component is used to store structured data related to a case?

22. Which two elements are required when configuring a Data Type? (Choose Two)

23. Which field type should be used for storing a calculated value?

24. Which relationship should be used when a single data object can be linked to multiple cases?

25. Which of the following best describes a Data Page in Pega?

26. Which two data relationships are supported when defining embedded data? (Choose Two)

27. Which Data Page refresh strategy should be used for dynamic data updates?

28. Which property mode allows an embedded list of objects within a data object?

29. Which type of data source retrieves external data in real-time?

30. Which method is used to preload default values into a case during creation?

31. Which two property types support storing lists of values? (Choose Two)

32. Which Pega feature allows storing reference data that does not change frequently?

33. Which two field types support calculated values? (Choose Two)

34. Which method ensures that calculated values update automatically when referenced?

35. Which feature in Pega ensures that dependent fields update automatically when a source value changes?

36. Which field type is best suited for storing numeric values with decimal precision?

37. Which two property types store multiple values without defining a fixed structure? (Choose Two)

38. Which feature is used to retrieve and display external data without storing it in the case?

39. Which relationship type should be used when multiple data objects relate to multiple cases?

40. Which Pega feature is used to automatically populate default values for a case?