MS-721 Exam Dumps Updated (V15.02) with Real Exam Questions and Verified Answers – Check MS-721 Free Dumps (Part 1, Q1-Q40) Today

DumpsBase updated the MS-721 exam dumps with real exam questions and verified answers to help you prepare for the Collaboration Communications Systems Engineer exam. The current version is V15.02 with 274 practice questions and answers, offering a focused, efficient path to achieve success. These Q&As are updated to align with the latest exam objectives, minimizing wasted effort on outdated content. Regular practice with verified questions and answers builds deep conceptual understanding, boosts confidence, and significantly improves the chances of passing on the first attempt. We will share a free demo of the MS-721 exam dumps (V15.02) to help you confirm the quality. After reading all the parts of the free dumps, you can trust that DumpsBase provides the structure and realism needed to achieve your Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate certification goals.

Today, you can read MS-721 free dumps (Part 1, Q1-Q40) of V15.02 below first:

1. Your company has a main office in Dallas.

The company has a Microsoft Teams Phone deployment.

Currently, the default audio conferencing bridge is set to a phone number that has a Miami area code.

In the Microsoft Teams admin center, you get a number in the Dallas area code.

You need to assign the new Dallas number as the default audio conferencing bridge.

What should you configure in the Microsoft Teams admin center?
2. Topic 4, Misc. Questions



You have a Microsoft Teams Phone deployment

You use Direct Routing with a Survivable Branch Appliance (SBA) at a site.

The site experiences an extended internet outage.

Which three PSTN calling scenarios are possible during the outage? Each coned answer presents a complete solution. NOTE: Each correct selection is worth one point.
3. You are configuring the new call queue to replace the response group.

Which setting should you disable to ensure that the agents can receive calls from the call queue?
4. You are deploying Microsoft Teams Phone.

You need to provide a user with a device on his desk that can be used when the user's computer is turned off.

The device must meet the following requirements:

Support calls.

Support video.

Support speed dial.

Display chat history.

Which type of device should you provide?
5. HOTSPOT

You have a Microsoft Teams Phone deployment.

You have a cloud-only user named [email protected].

You need to enable a Direct Routing phone number for [email protected].

How should you complete the PowerShell script? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.


6. You have a Microsoft Teams Phone deployment.

You need to implement Local Media Optimization for Direct Routing users at a site.

Users at the site frequently perform the following actions:

Park calls.

Place calls on hold.

Transfer calls to other users.

Escalate calls to conference calls.

Which action will be affected by implementing Local Media Optimization?

A- Park calls.

B. Transfer calls to other users.

C. Escalate calls to conference calls.

D. Place calls on hold.
7. You have a Microsoft Teams Phone deployment and a Survivable Branch Appliance (SBA) at a site.

You add a new Teams user.

You need to ensure that the user at the site can place and receive PSTN calls in the event of an internet outage.

What should you do?
8. You have a Microsoft Teams Phone deployment.

You have two users that must receive calls for one another. When a call is received by one user, the other user must only receive a visual notification.

What should you use?
9. You are optimizing a network to better support voice and collaboration workloads in Microsoft Teams. When the users are at a specific corporate site, you need to prevent the users from adding video during calls.

Solution: You run New-csTeamsMeetingPolicy and set the-AllowIPvideo parameter to SFalse.

Does this meet the goal?
10. You are deploying Microsoft Skype for Business 3PIP phones to remote sites for use with Microsoft Teams.

You need to sign each 3PIP phone in to Teams.

What are two possible ways to achieve the goal? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.
11. You are deploying Microsoft Teams Phone.

You have offices in the United States, the United Kingdom, Brazil, India, and China.

You will use Direct Routing for all the locations.

You need to create a network topology for roaming bandwidth policies.

Which two actions should you perform? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.
12. Your company assigns an Office 365 E3 license to each user. All users are m France.

You plan to deploy Direct Routing.

Which additional license should you assign to the users?
13. HOTSPOT

You need to meet the technical requirements for the returns department.

How should you complete the PowerShell script? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.


14. You have a Microsoft Teams Phone deployment that uses Direct Routing.

You connect a new Session Border Controller (SBC).

You need to verify that all the voice features work as expected for calls that traverse the SBC

What should you use?
15. You have a Microsoft Teams Phone deployment.

You need to ensure that a user named [email protected] can call international phone numbers by using Direct Routing.

Which type of policy should you use?
16. Topic 1, Litware Case Study 1


Overview

This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.


To answer the questions included in a case study, you will need to reference into rm.it ion that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study.


At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section-To start the case study.


To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question.


Overview

Litware, Inc. is an online retailer.

Litware is replacing its telephony platform with Microsoft Teams Phone.

Currently, all users are assigned Microsoft 365 E3 licenses.


Telephony Environment

The existing telecommunications system has several third-party IP-PBXes at the corporate and warehouse sites- Currently, the PBXes are linked through the corporate WAN and an inter-office dial plan is in place.

A unique PSTN direct inward dial (DID) is assigned to each user. The last five digits of each DID are used as an extension.

Litware piloted Microsoft Skype for Business Server Enterprise Voice, but has since decided to migrate directly to Teams Phone. During the pilot, a response group was created, and the response group is still in use. Agents in the response group use Skype for Business Server-certified handsets.


Locations

Litware has global retail stores and datacenters-

The telephony topology contains the following four types of sites:


Corporate sites

The corporate sites contain information workers who collaborate by using the Teams desktop client and SharePoint Online.

The reception desk at each corporate site has an analog intercom with an integrated door control.

Each intercom connects to an existing PBX by using an FXS Analog Telephony Adapter (ATA).

SIP trunks are delivered directJy to the site by using a resilient WAN that connects directly to the on-site PBX solution.


Wa rehouse sites

The warehouse sites are critical to the business. Users at these sites use either the Teams desktop client or the Teams mobile client.

Each warehouse has a public announcement (PA) system that connects to the PBX by using a SIP ATA along with the sites' existing ISDN trunks.

Currently, users ax the company's warehouse in Georgia can call the PA system by dialing 123456. All calls to emergency services from the warehouses are played over the warehouses' PA system automatically.

WAN connectivity at the warehouses can be unreliable, so local PSTN connectivity is preferred as compared to centrally hosted connectivity.


Retail sites

Each retail site has only one or two desk phones and a specialized point of sale (POS) computer that cannot run the desktop or web versions of the Teams client-Users at the retail sites have the Teams app and an associated data plan installed on their mobile device. Currently, each retail site uses a managed SD-WAN appliance to connect to both the internet and the corporate WAN. The users report that in the event of an internet outage at the retail sites, they can use their mobile devices, which have strong reception.


Planned Changes

Litware plans to implement the following changes:

• Maintain the existing emergency call PA integration.

• Replace the existing IP-PBX solutions by using Teams Phone.

• Consolidate all its PSTN trunks by using region-specific datacenters, wherever possible.


During the planned deployment of Teams Phone, Litware will open a new retail site in the United Kingdom that will have five users. Litware does not have any existing telephony in the United Kingdom. Management at the new retail site wants to use Microsoft Teams Calling Plans for the users.


You are opening a new warehouse site in Melbourne. The new warehouse will connect to a phone carrier by using a Session Border Controller (SBC). Dialing rules are an area code of two digits beginning with a zero followed by a subscriber number of eight digits. For example, an E.164 number of +61370105550 will be translated to 03 7010 5550, and +61255505550 will be translated to 02 5550 5550.


Technical Requirements

Litware identifies the following technical requirements:

- Minimize the amount of voice traffic over the-WAN.

- Whenever possible, use natively supported Teams solutions.

• Avoid replacing existing analog device adapters and SIP phones.

• Assign a Microsoft 365 Phone System license to all the users listed in a CSV file.

• Ensure that the retail sites can place and receive calls in the event of a WAN failure.

• Assign a phone number of +61370105550 to a user named User1. User1 is located at a corporate site.

• Ensure that the warehouse sites maintain calling in the event of an internet outage or Teams service failure.

• Provide users at the United Kingdom retail site with phone numbers. The users must only be allowed to make in-country calls.

• Replace the response group from the Skype for Business Server Voice Enterprise pilot with a call

queue. The agents must be able to use their existing handset.


DRAG DROP

You are replacing the on-site PBX at the Georgia warehouse with Teams.

You need to maintain the functionality of the PBX after migrating to Teams.

Which sequence of steps should you perform? To answer, drag the appropriate steps to the correct locations. Each step may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.


17. DRAG DROP

Your company has a main office in New York and a branch office in Calgary. All offices connect to each other by using a dedicated WAN.

You have a Microsoft Teams Phone deployment.

You need to recommend a Direct Routing solution that meets the following requirements:

• If a Session Border Controller (SBQ fails in the New York office, PSTN services must remain available through a local PSTN egress in New York. The Calgary office must prioritize a local PSTN egress and ensure that PSTN services remain available in the event of a local SBC outage.

• The number of SBCs must be minimized.

What should you recommend for each office? To answer, drag the appropriate components to the correct offices. Each component may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.


18. HOTSPOT

Your company is migrating from a legacy PBX system to Microsoft Teams.

The phone number range is +1-423-555-1xxx. The PBX system uses four-digit dialing internally.

Extensions are the last four digits of the number.

You need to ensure that you can use four-digit dialing for your numbers in Teams. The solution must minimize administrative effort.

How should you configure the normalization rule? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.


19. You have a Microsoft Teams Phone deployment.

You are configuring emergency services for Direct Routing.

You need to notify a group of users when an emergency number is dialed.

What should you configure in the Microsoft Teams admin center?
20. You need to configure a toll-free dial in bridge for Teams meetings. The solution must meet the technical requirements.

Which three prerequisites must be met before you can assign the toll-free bridge to Teams meeting organizers? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.
21. Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

You need to create a new call queue to route calls to support agents. The support agents must be able to see their call queue history and the shared transcribed voicemail. The solution must minimize administrative effort.

Solution: You configure the call queue to use a Microsoft 365 group.

Does this meet the goal?
22. You need to recommend a solution for the new United Kingdom retail site. The solution must meet the technical requirements.

Which three actions should you include in the recommendation? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.
23. DRAG DROP

A user uses the Microsoft Teams client on a Windows device.

The user reports call failures.

You need to send the Teams client logs to Microsoft support to troubleshoot the call failures.

Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.


24. HOTSPOT

You need to implement the planned changes for the boardrooms and huddle spaces. The solution must meet the technical requirements.

Which type of endpoint should you use for each location? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.


25. You have a Microsoft Teams Phone deployment that uses Direct Routing.

You need to implement Local Media Optimization.

In the Microsoft Teams admin center, you configure the external trusted IP addresses and define the network regions, network sites, and network subnets.

What should you do next?
26. You are selecting devices for use in conference rooms. The conference rooms must support two front of room displays.

Which two types of devices meet the requirements? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.
27. HOTSPOT

You are deploying Microsoft Teams Calling Plans to three users as shown in the following table.


You need to resolve the issues.

What should you assign to each user? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.


28. Your company receives PSTN services in Microsoft Teams through a derived Direct Routing trunk from a telephone carrier.

The carrier becomes an operator in the Operator Connect program.

You need to migrate the users to Operator Connect.

Which three actions should you perform? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.
29. HOTSPOT

You need to troubleshoot the issues reported by the New York and London office users.

What should you use for each office? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.


30. HOTSPOT

The network meeting settings for Microsoft Teams are configured as shown in the following exhibit.


Use the drop-down menus to select the answer choice that completes each statement based on the information presented in the graphic. NOTE: Each correct selection is worth one point.


31. Your company has an office in Seattle.

The default dial-in number for the company's Microsoft Teams meetings has an area code of 425.

The company does NOT have an office in New York. However, most of the company's customers are in New York.

You need to get a new default dial- In number that has a local 718 area code. You will NOT define additional location information in Teams.

Which two actions should you perform before you assign the bridge? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.
32. You are adding new sites to your company.

The reporting team needs location-based reports in Microsoft Power B1 that include the subnet information of the new sites.

You need to add the information to Microsoft Teams.

What should you do?
33. You have a Microsoft Teams Phone deployment.

You are deploying Direct Routing by using a certified Session Border ControNer CSBC). The FQDN of the SBC is sbc1.contoso.com. You use signaling port 5067.

You cannot place calls and receive an error message in the Microsoft Teams admin center as shown in the following exhibit.





What is a possible cause of the issue?
34. DRAG DROP

From Voice in the Microsoft Teams admin center, you select Operators and add an operator.

You need to enable users for Microsoft Teams Phone.

Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.


35. Your company uses configuration profiles to manage Microsoft Teams-certified IP phones. The Standard configuration profile is applied to the IP phones.

The help desk receives reports that several user phones fail to lock automatically after the timeout period.

You need to verify whether the configuration profile is applied to the problematic phones.

Solution: From Devices in the Microsoft Teams admin center, you select IP Phones, find the reported phones, and review the Configuration profile column.

Does this meet the goal?
36. You are evaluating the implementation of the technical requirements for the sales team.

After the implementation of the Watermark requirements, which meeting feature will the sales team be able to use during Teams meetings?
37. You need to validate the limited pilot based on the technical requirements.

What should you use?
38. DRAG DROP

You need to implement the planned change for the Intelligent Speaker in the Rome office.

Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.


39. Your company currently allows call park lot all PSIN users.

The call pack policies are configured as shown in the exhibit. (Click the Exhibit tab.)





You have a Microsoft 365 group named Help Desk.

You need to ensure that only the Help Desk group can use call park. The solution must minimize the number of policies and administrative effort.

Which three actions should you perform? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.
40. Your company has offices in 10 countries. The company has a tenant dial plan configured for each country.

The company recently opened an office in a new country.

You need to create a new tenant dial plan that meets the unique dialing requirements of the new country.

What should you do?

 

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