Master the 2026 WGU Organizational Behavior Exam with Confidence – Using Organizational Behavior Dumps (V8.02) of DumpsBase

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1. What is a personal view of how one is supposed to act in a given group situation?

Role expectation

Role identity

Role perception

Role conflict

2. Employee A noticed that Employee B was late for work, and A's perception of why B was late will determine what action A takes in this situation.

Considering attribution theory, which factors will determine A's perception regarding whether B's behavior was internally or externally caused?

Problem, criteria, and alternatives

Creativity, relationships, and expertise

Situation, attributes, and alternatives

Distinctiveness, consensus, and consistency

3. A coach encourages a person to run two miles in ten minutes and provides the person a stopwatch to check periodically. The person completes the run in 9.8 minutes.

Considering the goal-setting theory of motivation, which two factors explain why the person achieved the goal?

Direction and challenge

Challenge and encouragement

Specificity and feedback

Specificity and encouragement

4. An individual attributes personal achievement in business to being competitive, independent, and successful in spite of challenges.

Which statement is true regarding environmental factors and how they influence this person's personality and behavior?

Personality and behavior are based solely on environmental factors.

The individual's full potential may be determined by how well the individual adjusts to the requirements of the environment.

Studies demonstrate that environment influences behavior but has no influence on personality.

Environment is the single element in determining an individual's behavior.

5. A is ambitious and cheerful at work.

Which type of values are these?

Intermediate values

Determinate values

Terminal values

Instrumental values

6. A manager treats an employee with a free lunch to encourage the employee to continue to do well.

Which kind of reward is provided?

Compensatory reward

Personality reward

Intrinsic reward

Extrinsic reward

7. Three employees meet face-to-face to identify a problem and resolve it through open discussion.

Which type of conflict resolution technique is this?

Problem solving

Smoothing

Compromising

Devil's advocate

8. What is the impact of high group cohesiveness and well-defined performance norms on the productivity of a team?

The productivity of the team will improve significantly

The productivity of the team will improve slightly

The productivity of the team will remain low

The productivity of the team will remain as is

9. An employee is motivated by economic success, well-being, world peace, and autonomy and self-reliance in the workplace.

Which of the employee's motives is an instrumental value?

Prosperity

Economic

Autonomy and self-reliance

World peace

10. What is a positive effect of a cohesive group?

Reducing group norm effect

Promoting value flexibility

Bringing heterogeneity to the process

Improving group productivity

11. What defines acceptable standards of behavior that are shared by group members?

Group norms

Group status

Group roles

Group conformity

12. After physiological desires such as hunger, thirst, and shelter are met, the next level of desires becomes the basis for motivation.

This is an example of which theory?

X and Y hierarchy

Bigelow's three factor theory

Two factor theory

Maslow's hierarchy of needs

13. What is social loafing?

A process by which individuals attempt to control the impression others form of them

The tendency for individuals to work harder when working collectively than when working individually

The tendency for individuals to expend less effort when working collectively than when working individually

An expectation that others will not act opportunistically when working collectively

14. Management has noticed that the accounting work group is having difficulty because group members seem to be working in different directions.

Which suggested action can the company take to increase group cohesiveness?

Establish more rigid role definition for group members

Give group rewards rather than individual rewards

Give individual rewards rather than group rewards

Have the group avoid competition with other groups

15. Management has noticed that the quality improvement work group is struggling because members seem to be working in different directions.

Which suggested action can the company take to increase group cohesiveness?

Increase the difficulty of becoming a group member

Physically isolate the group

Make the group larger

Establish more rigid roles for group members

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