ITIL 4 Practitioner Deployment Management Dumps (V8.02): Fresh Study Materials for Your ITIL 4 Practitioner: Deployment Management Exam Success

1. Which of the following BEST describes the scope of deployment management practice?

2. An organization is facing errors and delays when deploying software. An investigation has shown that these are often caused by the need for unplanned manual configuration of the target environments.

What is the BEST recommendation for the organization to improve the success rate of deployments?

3. When establishing deployment approaches, what is a key consideration for minimizing service disruption?

4. What is the primary purpose of a deployment plan in the context of service management?

5. What is the primary reason for having a removal plan when decommissioning a service from a designated environment?

6. 1.What should be done if a newly developed deployment model cannot be tested for technical reasons?

7. What factor is essential for successful service deployment across multiple teams within an organization?

8. An IT service provider is using continuous integration and is considering the introduction of continuous delivery.

Which is a benefit of this proposed change for the service provider?

9. A fast-growing service provider is introducing separate roles of deployment manager and deployment practitioner.

Which TWO activities is a deployment manager responsible for?

1. Ensuring that deployment records are up-to-date and correct

2. Prioritizing multiple deployments that require use of the same resources

3. Ensuring deployment plans support other service management plans

4. Capturing and verifying users’ opinions on deployments

10. Which of the following is the first step in assessing the maturity of Deployment Management practices using the ITIL Maturity Model?

11. What is the primary purpose of aligning service deployment with an organization's value streams?

12. Which is NOT an example of how an organization should work with suppliers to improve its deployment management practice?

13. Which approach is most effective for ensuring that all stakeholders are informed during the deployment process?

14. Which automation tools should be used to transport and install configuration items into a test environment?

15. In the context of value streams, how should an organization prioritize service deployment activities?

16. What is the primary purpose of deploying a service component to a testing environment before moving it to production?

17. How can an organization measure the effectiveness of its service deployment approach?

18. What is an important first step in the removal of a product from a designated environment?

19. What key output of the 'deployment model development and improvement' process can be used to trigger implementation of a newly updated deployment model?

20. When removing a service component from a production environment, which of the following steps is the most critical to ensure continued service stability?

21. Which stakeholder should primarily be involved in creating the deployment strategy for a new service?

22. An IT service manager is analyzing a value stream that is used to deploy new and changed services. The manager has interviewed many staff and has identified all the workflow steps. The manager is now evaluating the workflow steps so that they can plan improvements.

Which activity should the manager carry out as part of this evaluation?

23. Which role is primarily responsible for ensuring that service deployments align with value streams?

24. How can continuous feedback improve the deployment process in an organization?

25. Which of the following is a key consideration when removing a service from a production environment?

26. How can an organization use the ITIL Maturity Model to develop a roadmap for improving Deployment Management practices?

27. In the ITIL Maturity Model, what does a maturity level of 1 typically indicate?

28. How will suppliers support the development of an organization’s deployment management practice?

29. When developing a removal strategy for a service, which of the following practices should be implemented to ensure minimal disruption?

30. What is the purpose of benchmarking in the context of the ITIL Maturity Model for Deployment Management?

31. What is the primary purpose of creating a deployment plan in an IT organization?

32. An organization is deploying new software and new servers to support a service that will be launched soon.

Which TWO of these activities should the organization conduct as part of the 'verification of the service components' activity of the 'deployment lifecycle management' process?

1. Checking that the correct models of server have been supplied

2. Testing the software for defects

3. Creating a schedule for installing the new servers

4. Installing the new software to the newly installed servers

33. An organization’s end users have complained that major software updates happen during work hours,

with insufficient notice, and sometimes disrupt users’ work for an unacceptably long time. The deployment manager already has close alignment with the release manager and release processes, and has implemented CI/CD.

What is the BEST action for the organization to take to ensure new software features are relevant to the end-users?

34. How can an organization best identify the appropriate value streams for deploying services?

35. What is a key consideration when removing a service from a production environment?

36. What role does automation play in the deployment of services and service components?

37. An organization manually notifies its development and operations teams about potentially faulty deployments.

Which tools should be used to automate this process?

38. Which is a key feature of continuous deployment which is not found in other CI/CD stages?

39. Which of the following is a key benefit of using automation in the deployment process?

40. An organization is aiming to achieve capability level 3 for the deployment management practice.

What is an indication of the achievement of capability level 3?

41. A large organization wants to manage its IT services by analyzing and improving value streams. It is unsure how to combine value streams and management practices, such as change enablement and deployment management.

What is the CORRECT approach for this organization to take?

42. What should the organization keep in mind when planning improvements to deployment models?

43. Which capability criterion should be used to assess if the organization is succeeding in increasing the capability level of its deployment management practice by maintaining an effective deployment approach?

44. A large multi-national organization uses DevOps principles to enable fast and effective development and implementation of software products. Each product team has a lot of independence, but a centralized IT governance team ensures consistency and adherence to the organization's policies.

Different people within the organization have different opinions about whether deployment management should be centralized or distributed among the teams.

How should the deployment management practice be implemented and managed in this organization to ensure that the practice meets their needs?

45. Which document should be updated to reflect the removal of a service from an environment?

46. An organization has an objective to create and use deployment approaches that would fit the needs of the organization and the context.

How should the organization assess if this objective is achieved?

47. What is the primary purpose of deploying a product to a staging environment?

48. In which environment would you typically conduct integration testing for a new service component before its final deployment?

49. What approach should be taken when measuring the effectiveness of service deployments in relation to value streams?

50. Which of the following metrics would be most effective in measuring the success of Deployment Management practices?