Get the Latest WGU Organizational Behaviors and Leadership Exam Dumps (V8.02) for 2026 – Pass with Confidence

1. What is one of the six primary characteristics that define an organization’s culture?

2. Which option defines organizational culture? Choose 1 answer

3. Which approach might be used to mentor a less-experienced employee? Choose 1 answer

4. A company switched from assembly lines to self-managed work teams.

What can team members do to improve the synergy and success of their teams? Select one.

5. What defines acceptable standards of behavior that are shared by group members? Select one.

6. Which of the following characteristics is closely associated with informal groups but not associated with formal groups?

7. Which term describes the tendency for individuals to expend less effort when working collectively than when working individually? Choose 1 answer

8. A company decided to change their work organization from individuals working independently to production teams. However, they decided to continue their same approach to performance evaluation and salary adjustment, which had worked well since the performance evaluation process had been improved. After a year's experience with the new team structure, it was obvious that productivity had decreased. A consultant's conclusion was that the approach to performance appraisal and assigning rewards was a cause of the teams' failure to perform.

Which approaches to performance evaluation and granting rewards would have been more effective in this situation? Select one.

9. What is true about the relationship between performance evaluation and motivation? Select one.

10. Recognize how workplace politics influence behavior within an organization.

How do employees often respond when feeling threatened by organizational politics? Choose 1 answer

11. What is a purpose of employee performance evaluations? Select one.

12. Manager A supervises 10 district units with 100 employees and receives $100,000 in compensation.

Manager B supervises 5 district units with 50 employees and also receives $100,000 in

compensation. Manager A is upset by this relationship and is looking for a new job.

Which theory explains A's motivation to look for a new job? Choose 1 answer

13. What is true about the relationship between performance evaluation and motivation? Choose 1 answer

14. How can an organization transmit its culture to its employees? Select one.

15. Which team consists of employees from about the same hierarchical level but from different work areas who come together to accomplish a common task? Select one.

16. When might an organization's strongly-entrenched culture be a liability? Select one.

17. What are the primary factors that differentiate virtual teams from face-to-face teams?

18. Which conflict-resolution techniques might a manager use to control the level of conflict that has become dysfunctional? Select one.

19. A company is changing its work organization from employees working individually to the use of teams.

Which reward system could be used to foster long-term team effectiveness?

20. Which type of group is defined by the organization's structure?

21. What is a disadvantage of group decision making? Select one.

22. What is a difference between a work group and a work team Select one.

23. Which dimension of the Fiedler contingency model is associated with the degrees of influence a leader has over variables such as hiring, firing, discipline, promotions, and salary increases?

24. Which statement is true about work teams? Choose 1 answer

25. A team is struggling to become productive but cannot decide who should do what.

How should the team leader attempt to resolve the problem? Choose 1 answer

26. What is a personal view of how one is supposed to act in a given group situation? Select one.

27. How can an organization transmit its culture to its employees? Choose 1 answer

28. Management has noticed that the quality improvement work group is struggling because members seem to be working in different directions.

Which suggested action can the company take to increase group cohesiveness? Select one.

29. Management has noticed that the accounting work group is having difficulty because group members seem to be working in different directions.

Which suggested action can the company take to increase group cohesiveness? Select one.

30. To promote self-managed work teams, an organization devised an “initiative-taking training program” for its employees.

Which part of a self-managed team is being promoted in the given scenario?