Salesforce Plat-101 Dumps (V8.02) – Fosters Your Salesforce Certified Platform Foundations Exam Passing Skills 2026

1. Get Cloudy Consulting'^'s dashboard shows all of the company's key performance indicators (KPls) in one view. The company's Salesforce associate is asked to add functionality that allows the dashboard to show all the same KPls for each of the regions.

How should the associate add this functionality?

2. An insurance call center is experiencing increased policy support calls which has led to long wait times and disappointed customers.

Which cloud will decrease the number of incoming calls, empower customers, and increase satisfaction?

3. A Salesforce associate wants to connect with other Salesforce associates in their local area.

Which Salesforce resource allows them to network and collaborate with others based on role and location?

4. Which Salesforce role produces data-driven solutions by eliciting, documenting, and examining requirements around organizational challenges?

5. Get Cloudy Consulting gets 90°^b of its business from trade shows. Sales reps create many lead records during these events, but they often forget to change the Lead Source field toTrade Show'.

What should help the sales reps when they create these lead records?

6. A Salesforce associate is creating new user accounts for a new project management team.

What will be the role of each new team member?

7. Get Cloudy Consulting (GCC) wants to migrate to Salesforce as its business continues to grow. GCC's needs include:

Communicating available products and services to its prospective customers

Improving its sales pipeline forecast and management quarterly revenue goals

Offering support to customers through its website, consider for implementation?

8. When a sales rep needs to give an additional discount for an opportunity, a manager needs to review and authorize the discount request.

What should be used to lock the record before a decision is made?

9. Get Cloudy Consulting (GCC) is experiencing significant performance degradation.

What should GCC do to quickly verify if a performance incident has been reported on its instance of Salesforce?

10. Refer to the screenshot that shows the Home page.

A Salesforce associate wants to reorder items in their instance so the Reports tab appears immediately after Home.

What should the associate do to customize the items on the navigation bar?

11. A salesforce associate is excited to find they can combine the challenge of learning new skills with the chance of winning prizes?

12. Get Cloud Consulting (GCC) has started to use Salesforce for its sales and service divisions. GCC would like to automate a process and understands this can be done through declarative and programmatic solutions.

Which approach should GCC explore first?

13. Salesforce is built on objects like Account, Contact, and Opportunity.

What is a representation of an object?

14. How should a Salesforce associate ensure a dashboard has the most current data?

15. Get Cloudy Consulting (GCC) wants to simplify its sales teams Account Record page with the following recommendations:

• Adding tabs

• Hiding components

• Making fields conditionally visible

Where should GCC's Salesforce associate go to draft these changes for review?

16. A Salesforce associate wants to add a new related list of cases to the Account.

Where should the associate go to add the related list to Account?

17. A Salesforce standard profile end user is looking for specific information on an Opportunity record page. They are overwhelmed by the required scrolling to see the page.

What should the user do to simplify the page to see only what they want?

18. Get Cloudy Consulting (GCC) currently supports its customers via calls and emails. GCC wants to meet the needs of digitally savvy customers by offering support via web chat as well as SMS, Facebook Messenger, and WhatsApp.

Which Salesforce product should meet this need?

19. A Salesforce associate tries to create a new user in a sandbox using Astro©getdoudy.org as the username and it fails.

What is the problem with creating the Astro3getcloudy.org' username?

20. The Health Department wants to gain more insight into its patient data than what Salesforce Dashboards can provide.

Which Salesforce product should the department use?

21. Get Cloudy Consulting trains its new employee in a partial sandbox named New Employee; An employee competes the training in the sandbox and is ready to sign in to the production org. However, an error message pops ip indicating an invalid username or password. The employee is using their sandbox username and password to sign in to production.

What is needed to solve this error?

22. Get Cloudy Consulting (GCC) wants to customize its Sales application’s Home tab with additional components.

Outside of the org, where should GCC' Salesforce associate go to collaborate with others on solutions that might resonate with GCC users?

23. A Salesforce associate at Get Cloudy Consulting needs a list of all active contacts grouped by Account.

What is the first step in building this report?

24. Get Cloud Consulting (GCC) currently uses separate platform for marketing sales, commerce, service, and information technology. As GCC continues to grow, it decides to move all departments onto Salesforce.

What would provide GCC the most benefit by mobbing to the Salesforce Platform?

25. Get Cloudy Consulting requires a value in the Status field every time a record is created or edited.

What should they do to enforce this?

26. Get Cloudy Consulting (GCC) plans to migrate from a legacy CRM system to Salesforce. GCC currently uses a dedicated single-tenant, on-premise system and wants to utilize a multi-tenant architecture like Salesforce uses.

What is one feature of multi-tenant architecture?

27. An organization wants to implement Salesforce into its business model.

The requirements include:

• Operations management

• Program management

• Grantmaking

• Fundraising

• Marketing

• Engagement

Which cloud is preconfigured to handle all of these requirements?

28. How can a user see only contacts from a specific city on the 'New This Week" list view without changing what other users see?

29. A Salesforce associate at Get Cloudy Consulting is working with a user to view multiple records and their related records on the same screen. Currently, the user uses multiple browser tabs.

Which app should the associate recommend for the user to view multiple records and their related records on one screen?

30. The salesforce account executive for Get Cloudy Consulting (GCC) advises the company to use United Clouds to assist with its transition to using Salesforce as its CRM. GCC also plans to add an app in Salesforce from Connected Mail.

What is the role of each of these companies?

31. A Salesforce associate deletes an Account of a company that recently went out of business.

Which other related records are automatically deleted?

32. Get Cloudy Consulting's growing marketing team is on a custom profile named Marketing Team.' The team currently has Read access to leads and opportunities- Two marketing managers need Edit access on leads.

What should the Salesforce associate do to grant them the access they need?

33. A Salesforce associate wants to refresh a report and email it to an executive team each week.

Which functionality of Salesforce Reports should the associate use?

34. A sales manager requests a report that shows total opportunity amounts grouped by:

• Small opportunities ― Amount is less than $50,000.

• Medium opportunities ― Amount is between $50,000 and 5100,000.

• Large opportunities ― Amount is more than $100,000.

How should the Salesforce associate create a field to show the amount as described above?

35. A manager can see all of the records owned by their team, but not records owned by other teams.

How is access to the records being controlled?

36. A Salesforce associate has been asked to identify all contacts that have had interactions with their company in the last year.

What should the associate do to identify these contacts?

37. A Salesforce associate wants to quickly create an org where they can learn, practice, and develop Salesforce skills.

Which type of org should they create from within Trailhead?

38. A Salesforce associate recently relocated from Get Cloudy Consulting s San Francisco office to its new London office. The associate wants to change their work hours information in the Salesforce org to reflect their new time zone.

Which method is easiest to change these settings?

39. 1.Two users in the same opportunity record are seeing different fields.

What is the reason for this?

40. Get Cloudy Consulting (GCC) has recently been onboarded as a Salesforce customer. GCC wants to enroll its in-house IT administration team in a Salesforce instructor-led training workshop.

Which resource provides virtual and in-person learning that should help the team accelerate their Salesforce knowledge?

41. What is the maximum number of rows a report will display?

42. Which sharing type shares a single, common infrastructure and code base?

43. Get Cloudy Consulting wants to evaluate a new feature that requires a specific license before purchasing.

Which environment should be used?

44. What should the account owner at Get Cloudy Consulting use to learn the sum of the amount for each opportunity?

45. A Salesforce associate has received a request to create new users for a group of new employees.

Where can the associate check the number of licenses available to be assigned to the new employees

46. A Salesforce associate wants a visual summary of opportunities in a list view. The associate would like to summarize, filter, and move opportunities along the pipeline.

What should they do to meet this requirement?

47. Which tool creates a visual representation of objects and their relationships?

48. Which Trailhead feature should Get Cloudy Consulting use to create a custom teaming path for its employees?

49. A Salesforce associate is using Global Search to find a record but does not remember the name of the record they want to find.

What should the associate use to search for the record?

50. A nonprofit organization wants to help ensure residents in their area receive health checkups. The nonprofit also wants to ensure resident tracking history and all data are stored in a way that complies with local privacy laws.

Which Salesforce cloud solution should help meet these needs?