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Question No : 1
A user is searching for a piano keyboard to connect to a PC. The user would like the keyboard to communicate with the PC. Which of the following features should the user look for on a piano keyboard to BEST facilitate this?
Question No : 2
A technician is building a new PC and notices that it has 8 DIMM sockets labeled 0 through 7. Four are white and four are blue. Which of the following should the technician do FIRST?
A. Install the memory in the four white slots
B. Install the memory in the four blue slots
C. Consult the motherboard documentation
D. Install the memory in slots 0 through 3
E. Fill all slots with memory
Question No : 3
A user wants to extend a PC¡¯s capacity by connecting external devices. Which of the following connectors will allow the user to accomplish this? (Select TWO).
B. IEEE 1394
Question No : 4
A small company needs to print several color copies of the same contract to go to various departments and customers. Which of the following printers will be the QUICKEST?
A. 3D printing
B. Thermal printing
C. Impact printing
D. Laser printing
Question No : 5
Which of the following types of cables are MOST likely to be used to connect to an external hard drive? (Select TWO).
E. USB 3.0
Question No : 6
A computer technician is responding to a call about a printer that is causing streaks to appear on every printout. Which of the following is the MOST likely cause?
A. Duplex unit
B. Toner cartridge
C. Imaging drum
D. Pickup rollers
Question No : 7
A technician has connected a laptop to a television via HDMI cable. The entire display cannot be seen on the television. Which of the following settings should the technician modify?
C. Privacy filter
D. Frame rate
Question No : 8
Which of the following types of expansion slots is MOST frequently found in blade servers?
Question No : 9
A user wants to reduce the amount of paper consumed on a multi-function printer. Which of the following settings should be configured to achieve this outcome?
D. Economy ink
Question No : 10
A customer wants a computer for performing a single-threaded task as quickly as possible. Which of the following CPU characteristics is the MOST important?
A. Clock speed
C. Fan speed
D. Number of cores
Question No : 11
Topic 1, Hardware
A technician needs to run a diagnostic DVD on a laptop running Windows 8.1. After setting the boot order in the UEFI BIOS to the internal DVD-RW drive, the laptop still boots into Windows. Which of the following settings needs to be adjusted in order for the laptop to boot from the DVD-RW drive?
C. Secure boot
D. UEFI BIOS password
Question No : 12
The technician would like to upgrade a workstation by adding a USB 3.0 card, and upgrading the video card, sound card, and NIC. The technician is concerned about power consumption by the expansion cards. Which of the following upgrades would MOST likely require also upgrading the power supply?
A. Video card
B. USB 3.0 card
C. Sound card
D. Network card
Question No : 13
Which of the following cable connection types is an example of a mini DIN?
Question No : 14
Which of the following MUST be the same when replacing a hard drive in a laptop?
A. The interface type of the existing drive
B. The speed of the new drive
C. The total data capacity of the PC
D. The cache size of the new drive
Question No : 15
Which of the following protocols would be used for file sharing between MAC OS and Windows OS workstations on a LAN?
Question No : 16
Which of the following display technologies provides the BEST range of visible colors?
Question No : 17
A small workgroup inherits a second-hand printer without networking capabilities. Which of the following is the BEST method of sharing this resource among the workgroup?
A. Connect the printer to a Bluetooth adapter in order for the users to print
B. Connect the printer by using the onboard Infrared port
C. Connect the printer to a user¡¯s workstation and share the device
D. Connect the printer to a parallel switch box
Question No : 18
A user opens a service ticket for a laser printer that has paper jams. Lately, jamming has become more frequent. The technician recreates the problem and checks the printer logs for more information about the printer. Which of the following choices are MOST likely fixes to this problem? (Select TWO).
A. Clean and inspect the laser drum assembly
B. Clean and inspect the entire paper path
C. Use the printer maintenance kit to replace parts
D. Replace the paper exit assembly switch
E. Clean and replace the paper out sensor
F. Clean the fuser cold roller and verify fuser operation
Question No : 19
A technician replaces a defective 250GB hard drive in a desktop with a 2TB hard drive. After installation, the computer detects the new 2TB drive as a 250GB drive. Which of the following should the technician do to fix this issue?
A. Reinstall the drive
B. Patch the OS
C. Upgrade the driver
D. Flash the BIOS
Question No : 20
Which of the following adapters converts an analog signal to a digital signal?
A. S-Video to RCA
B. HDMI to VGA
C. VGA to DVI-D
D. DVI-D to HDMI
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