Dumpsbase provides independently prepared certification-preparation resources for learning, revision, self-assessment, and responsible preparation. This is conditional refund support, not a promise of passing, certification, employment, or a particular outcome.
A request is eligible only when all conditions are met: the relevant exam is taken at least 7 calendar days but no more than 30 calendar days after purchase; the request is submitted within 7 calendar days after the exam; an official score report shows name, exam name or code, exam date, and result; that name matches purchaser or account information; the product corresponds to the exam; and the original purchaser files the request. Use by another person, including a friend, colleague, employee, or family member, is not covered.
For an order containing multiple products, only the amount actually paid for the product directly associated with the eligible exam may be considered. Discounts, bundles, and promotions are allocated proportionally. An exam before day 7 or after day 30 is not eligible. Products may have different terms due to update cycles, content maintenance, or product characteristics, disclosed before purchase; eligible customers may receive updated resources or another support solution.
Installation issues, operating-system or device incompatibility, antivirus/security limitations, browser settings, and network configuration issues are not refund grounds by themselves, though reasonable help may be offered. Email [email protected] with order number, registered email, product, exam name/code, exam date, official score report, and a brief reason. Complete requests are generally reviewed in 1 to 3 business days. Approved refunds return to the original payment method.
This Policy does not apply if the deadline passed, evidence was altered or cannot be verified, the purchaser did not take the exam, product and exam do not match, different terms were disclosed, Terms were breached, account sharing/copying/resale/distribution/chargeback abuse/fraud is indicated, or an exam result was cancelled or invalidated for misconduct or provider-rule breaches. Each eligible purchase receives one review only.
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