ITIL vs. ITIL 4: List All the ITIL 4 Certifications to Give You An Overview
We introduced the ITIL 4 Practitioner Deployment Management exam before, and also shared the latest ITIL 4 Practitioner Deployment Management dumps to help you make preparations. Today, one of our customers came to get the ITIL 4 Specialist Create Deliver and Support dumps for preparation. Both the ITIL 4 Practitioner Deployment Management and ITIL 4 Specialist Create Deliver and Support are the ITIL 4 certifications. Before learning our dumps, you need to know the ITIL 4 certifications in detail.
ITIL vs. ITIL 4
While most professionals are familiar with ITIL (Information Technology Infrastructure Library), ITIL 4 has become the most widely referenced version. ITIL v3, previously known simply as ITIL, was the earlier version of the framework. ITIL 4 represents the current, most up-to-date version.
ITIL (ITIL v3): As an order version, it has been widely adopted for traditional IT service management. It uses a five-stage lifecycle, including Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement.
ITIL 4: It is the newest version, which is designed to keep up with modern technologies and practices like Agile, DevOps, and Lean. It introduces the Service Value System (SVS), offering a more integrated and holistic approach.
What are the major differences between ITIL v3 and ITIL 4?
When comparing these two versions, ITIL 4 proves more modern and flexible, making it better suited for today's dynamic IT environments. Earning ITIL 4 certifications is highly recommended for career advancement. For new implementations specifically, ITIL 4 is the preferred choice due to its broader scope and adaptability.
Main ITIL 4 Certifications Available Online
The current ITIL 4 certifications are tailored to professionals like you who aspire to go further in IT Service Management. ITIL 4 offers streamlined certification paths below:
Foundation
The foundation certification covers core concepts and principles of ITIL 4.
Modules include:
Managing Professional (MP)
The Managing Professional (MP) certifications are designed for professionals managing IT services and teams.
Modules include:
● ITIL 4 Specialist: Create, Deliver and Support — Master the design, delivery, and management of digital products and services. Learn to refine strategy, handle issues effectively, and cultivate continuous improvement.
● ITIL 4 Strategist: Direct, Plan and Improve — Learn to streamline workflows, guide organizational change, and align business with IT strategies while fostering collaboration and ongoing improvement.
● ITIL 4 Specialist: Drive Stakeholder Value — Develop expertise in strengthening stakeholder relationships and enhancing user experience through collaborative value creation.
● ITIL 4 Specialist: High-Velocity IT — Acquire practical skills for adapting service management to today's fast-paced environment. Learn to build robust systems while improving service quality and delivery speed.
Strategic Leader (SL)
The Strategic Leader (SL) certifications are designed for senior IT and business leaders.
Modules include:
● ITIL 4 Leader: Digital & IT Strategy - Enhance your digital leadership skills by aligning digital strategies with business objectives, learning to navigate volatile environments, and responding effectively to disruptions.
● ITIL 4 Strategist: Direct, Plan and Improve - Master workflow optimization, organizational change management, and business-IT strategy alignment while fostering collaboration and continuous improvement.
Practice Manager (PM)
The Practice Manager (PM) certifications are ideal for operational specialists. They focus on specific ITIL practices (e.g., Incident, Problem, Change Management).
Modules include:
● ITIL 4 Practitioner: Change Enablement — Learn to maximize successful service and product changes by assessing risks, authorizing changes, and managing schedules effectively.
● ITIL 4 Practitioner: Continual Improvement — Learn to align services with changing business needs through ongoing enhancement of products, services, and practices.
● ITIL 4 Practitioner: Deployment Management — Learn to deploy new or modified hardware, software, documentation, and processes to live, testing, and staging environments.
● ITIL 4 Practitioner: Incident Management — Master the processes and activities of Incident Management and their role in the service value chain.
● ITIL 4 Practitioner: Information Security Management — Learn best practices for protecting an organization's essential business information.
● ITIL 4 Practitioner: IT Asset Management — Master the planning and management of IT asset lifecycles to maximize value, control costs, and manage risks.
● ITIL 4 Practitioner: Monitoring and Event Management — Learn to observe services and components systematically, while managing and responding to state changes.
● ITIL 4 Practitioner: Problem Management — Get practical guidance on Problem Management processes and their role in the service value chain.
● ITIL 4 Practitioner: Relationship Management — Learn to build and maintain strong connections between an organization and its stakeholders at all levels.
● ITIL 4 Practitioner: Release Management — Master the deployment of new and changed services following organizational policies and service agreements.
● ITIL 4 Practitioner: Service Configuration Management — Learn to deliver accurate configuration information about services when and where needed.
● ITIL 4 Practitioner: Service Desk — Master techniques to enhance user experience and service relationships.
● ITIL 4 Practitioner: Service Level Management — Learn to set clear, business-focused targets for service quality and experience.
● ITIL 4 Practitioner: Service Request Management — Master the efficient handling of user-initiated service requests to deliver consistent service quality.
● ITIL 4 Practitioner: Supplier Management — Learn to manage supplier relationships and performance to ensure seamless delivery of quality services.
● ITIL 4 Specialist: Collaborate, Assure and Improve — A comprehensive module covering five ITIL practices: Relationship Management, Supplier Management, Service Level Management, Continual Improvement, and Information Security Management.
● ITIL 4 Specialist: Monitor, Support and Fulfil — A comprehensive module covering five ITIL practices: Incident Management, Service Desk, Service Request Management, Monitoring and Event Management, and Problem Management.
● ITIL 4 Specialist: Plan, Implement and Control — A comprehensive module covering five key ITIL practices: Change Enablement, Deployment Management, Release Management, Service Configuration Management, and IT Asset Management.
● ITIL 4 Specialist: Create, Deliver and Support — Learn to design and manage digital products and services while developing strategy, handling issues, and promoting continuous improvement.
Extention Modules
The ITIL 4 Extension Modules are additional certifications designed to expand ITIL 4’s scope beyond the core framework. They are a supplement to the main certification paths. These modules help professionals apply ITIL in specific emerging technologies and practices such as sustainability, cloud, and business relationship management.
Modules Include:
● ITIL 4 Specialist: Acquiring & Managing Cloud Services - Master the optimization of user and customer experience while improving service relationship outcomes.
● ITIL 4 Specialist: Business Relationship Management - Develop expertise in fostering relationships among service providers, client organizations, and stakeholders.
● ITIL 4 Specialist: IT Asset Management - Guide financial control and decision-making for IT asset lifecycle management, from purchase through disposal.
● ITIL 4 Specialist: Sustainability in Digital and IT - Learn effective strategies for addressing sustainability challenges across digital and IT operations.
Two More ITIL 4 Certifications:
There are two more ITIL 4 certifications, which are specially designed for ITSM tool vendors:
● ITIL 4 How to Implement — Offers practical guidance on scoping, planning, managing, and evaluating ITSM implementations while maintaining customer collaboration throughout the process.
● ITIL 4 Sales Professional — Provides foundational knowledge of key ITIL concepts, emphasizing the marketing and sales of ITIL-based solutions.
Check your ITIL 4 certifications and choose the correct one. Focus on DumpsBase and get the best study materials to make preparations.
