H11-831-ENU HCNA-CC V2.5 exam questions and answers V9.02

1. CMS roles include () (Multiple Choice)

2. Which process is the veneer management unit?

3. From which network elements that CMS can get record file?

4. ESpace contact center solution, the media access layer components include? (Multiple Choice)

5. CTI platform can only load third-party data source proxy server database type is?

6. In the report "rate of call lost" indicators, which can be calculated?(Multiple Choice)

7. ESpace contact center solution, the IVR main functions include? (Multiple Choice)

8. Which is Huawei private CTI link protocol?

9. Configuration U2980 external file server, which address is U2980 communicate to file server?

10. U2980 articulated on the file server need to create the directory in accordance with the requirements to hold the playback files and sound recording, which do not belong to playback files?

11. The following description of OMU board function, which is not correct?

12. U2980 can configure more MSU board, adopt the load sharing of work mode, then MSU Bear IP only need to configure one.

13. Agent Client support seats own set call status, such as in arrange status.

14. CMS default seats monitoring list, refresh cycle is how long?

15. Huawei IVR solution, which tools support script development? (Multiple Choice ）

16. Seats login Agent Client accounts in the system, which is configured in the system as follows?

17. At eSpace contact center solution architecture, media access layer contains () (Multiple Choice)

18. Single box U2980 support the biggest number of E1 is?

19. BSG process running on the GPU/SGU veneer, as the main way for work.

20. VDN configuration platform configuration increase was called configuration , when "purpose device type" select "IVR", "purpose device name" will be?