{"id":798,"date":"2018-07-30T06:44:03","date_gmt":"2018-07-30T06:44:03","guid":{"rendered":"https:\/\/dumps.dumpsbase.com\/?p=798"},"modified":"2019-03-04T05:25:29","modified_gmt":"2019-03-04T05:25:29","slug":"study-sdm_2002001030-sdm-certification-ps-nsop-exam-questions-online","status":"publish","type":"post","link":"https:\/\/www.dumpsbase.com\/freedumps\/study-sdm_2002001030-sdm-certification-ps-nsop-exam-questions-online.html","title":{"rendered":"Study SDM_2002001030 SDM Certification &#8211; PS NSOP Exam Questions Online"},"content":{"rendered":"<p>Pass your SDM_2002001030 exam to get your SDM Certification &#8211; PS NSOP. If you don&#8217;t have used Nokia SDM_2002001030 exam questions material you can select Dumpsbase to have a try. Have to practice some Nokia SDM_2002001030 exam questions and answers by yourself online.<\/p>\n<p><span style=\"color: #ff6600; background-color: #ccffff;\"><em><strong><span style=\"font-size: 14pt; background-color: #ccffff;\">Free to study valid SDM_2002001030 exam questions material now.<\/span><\/strong><\/em><\/span><\/p>\n<script>\n\t  window.fbAsyncInit = function() {\n\t    FB.init({\n\t      appId            : '622169541470367',\n\t      autoLogAppEvents : true,\n\t      xfbml            : true,\n\t      version          : 'v3.1'\n\t    });\n\t  };\n\t\n\t  (function(d, s, id){\n\t     var js, fjs = d.getElementsByTagName(s)[0];\n\t     if (d.getElementById(id)) {return;}\n\t     js = d.createElement(s); js.id = id;\n\t     js.src = \"https:\/\/connect.facebook.net\/en_US\/sdk.js\";\n\t     fjs.parentNode.insertBefore(js, fjs);\n\t   }(document, 'script', 'facebook-jssdk'));\n\t<\/script><script type=\"text\/javascript\" >\ndocument.addEventListener(\"DOMContentLoaded\", function(event) { \nif(!window.jQuery) alert(\"The important jQuery library is not properly loaded in your site. Your WordPress theme is probably missing the essential wp_head() call. You can switch to another theme and you will see that the plugin works fine and this notice disappears. If you are still not sure what to do you can contact us for help.\");\n});\n<\/script>  \n  \n<div  id=\"watupro_quiz\" class=\"quiz-area single-page-quiz\">\n<p id=\"submittingExam316\" style=\"display:none;text-align:center;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.dumpsbase.com\/freedumps\/wp-content\/plugins\/watupro\/img\/loading.gif\" width=\"16\" height=\"16\"><\/p>\n\n<div class=\"watupro-exam-description\" id=\"description-quiz-316\"><\/div>\n\n<form action=\"\" method=\"post\" class=\"quiz-form\" id=\"quiz-316\"  enctype=\"multipart\/form-data\" >\n<div class='watu-question ' id='question-1' style=';'><div id='questionWrap-1'  class='   watupro-question-id-6148'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>1. <\/span>What functions does the CM team support? <br \/>\r\n<\/div><input type='hidden' name='question_id[]' id='qID_1' value='6148' \/><input type='hidden' id='answerType6148' value='checkbox'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-6148[]' id='answer-id-25832' class='answer   answerof-6148 ' value='25832'   \/><label for='answer-id-25832' id='answer-label-25832' class=' answer'><span>Supports Network Implementation, Hardware Management, Network set up &amp; Network Operations at engineering meetings.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-6148[]' id='answer-id-25833' class='answer   answerof-6148 ' value='25833'   \/><label for='answer-id-25833' id='answer-label-25833' class=' answer'><span>Supports the Hardware Management, Site Configuration, Configuration Management, Optimization.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-6148[]' id='answer-id-25834' class='answer   answerof-6148 ' value='25834'   \/><label for='answer-id-25834' id='answer-label-25834' class=' answer'><span>Supports Report Management, Measurement Analysis, Fault identification, Fault Resolution.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-6148[]' id='answer-id-25835' class='answer   answerof-6148 ' value='25835'   \/><label for='answer-id-25835' id='answer-label-25835' class=' answer'><span>Supports the Network Planning &amp; Optimisation, Performance Management, Fault Management, Network Operations at Engineering meetings.<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-2' style=';'><div id='questionWrap-2'  class='   watupro-question-id-6149'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>2. <\/span>What BEST describe the CM process? <br \/>\r\n<\/div><input type='hidden' name='question_id[]' id='qID_2' value='6149' \/><input type='hidden' id='answerType6149' value='checkbox'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-6149[]' id='answer-id-25836' class='answer   answerof-6149 ' value='25836'   \/><label for='answer-id-25836' id='answer-label-25836' class=' answer'><span>Configuration Management plans, manages and controls changes to the network &amp; infrastructure, including acceptance, management &amp; approval of work orders, documentation, data management and integrity.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-6149[]' id='answer-id-25837' class='answer   answerof-6149 ' value='25837'   \/><label for='answer-id-25837' id='answer-label-25837' class=' answer'><span>Configuration Management controls all work orders and trouble tickets; manages and controls changes to the network.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-6149[]' id='answer-id-25838' class='answer   answerof-6149 ' value='25838'   \/><label for='answer-id-25838' id='answer-label-25838' class=' answer'><span>Configuration Management manages and controls changes to the network &amp; infrastructure, including acceptance, management &amp; approval of work orders, analysis of trends in mobile networks.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-6149[]' id='answer-id-25839' class='answer   answerof-6149 ' value='25839'   \/><label for='answer-id-25839' id='answer-label-25839' class=' answer'><span>Configuration Management plans, manages and controls changes to the network &amp; infrastructure, including acceptance, management &amp; approval of work orders, documentation, Trouble Ticket reporting, invoicing.<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-3' style=';'><div id='questionWrap-3'  class='   watupro-question-id-6150'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>3. <\/span>What are the key responsibilities for CM Manager? <br \/>\r\n<\/div><input type='hidden' name='question_id[]' id='qID_3' value='6150' \/><input type='hidden' id='answerType6150' value='checkbox'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-6150[]' id='answer-id-25840' class='answer   answerof-6150 ' value='25840'   \/><label for='answer-id-25840' id='answer-label-25840' class=' answer'><span>Network HW &amp; SW Upgrades Management; Management of the network maintenance; Management of CM personnel; CM tools selection; CM procedure management; Correlation of CM procedures with PM and FM procedures.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-6150[]' id='answer-id-25841' class='answer   answerof-6150 ' value='25841'   \/><label for='answer-id-25841' id='answer-label-25841' class=' answer'><span>SLA SOA content definition; Account Director support; Third party company management; End to End quality of service Management.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-6150[]' id='answer-id-25842' class='answer   answerof-6150 ' value='25842'   \/><label for='answer-id-25842' id='answer-label-25842' class=' answer'><span>Leadership and Management; Network Configuration reporting; Network database maintenance; management of network acceptance and changes; maintenance and development of CM tools; change management procedures and templates; configuration integrity.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-6150[]' id='answer-id-25843' class='answer   answerof-6150 ' value='25843'   \/><label for='answer-id-25843' id='answer-label-25843' class=' answer'><span>CM Procedure Management, CM Team Leadership; CM report creation; Network Planning; HW management.<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-4' style=';'><div id='questionWrap-4'  class='   watupro-question-id-6151'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>4. <\/span>Which are the main CM interfaces? <br \/>\r\n<\/div><input type='hidden' name='question_id[]' id='qID_4' value='6151' \/><input type='hidden' id='answerType6151' value='checkbox'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-6151[]' id='answer-id-25844' class='answer   answerof-6151 ' value='25844'   \/><label for='answer-id-25844' id='answer-label-25844' class=' answer'><span>FM, PM, NOC management, Field maintenance management, NPO, customer and vendors.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-6151[]' id='answer-id-25845' class='answer   answerof-6151 ' value='25845'   \/><label for='answer-id-25845' id='answer-label-25845' class=' answer'><span>FM, PM, NOC management, Field maintenance management, S<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-6151[]' id='answer-id-25846' class='answer   answerof-6151 ' value='25846'   \/><label for='answer-id-25846' id='answer-label-25846' class=' answer'><span>PM, NOC management, Field maintenance management, NPO, S<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-6151[]' id='answer-id-25847' class='answer   answerof-6151 ' value='25847'   \/><label for='answer-id-25847' id='answer-label-25847' class=' answer'><span>FM, Care, NOC management, Field maintenance management, NP<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-5' style=';'><div id='questionWrap-5'  class='   watupro-question-id-6152'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>5. <\/span>What is a typical contractual risk? <br \/>\r\n<\/div><input type='hidden' name='question_id[]' id='qID_5' value='6152' \/><input type='hidden' id='answerType6152' value='checkbox'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-6152[]' id='answer-id-25848' class='answer   answerof-6152 ' value='25848'   \/><label for='answer-id-25848' id='answer-label-25848' class=' answer'><span>A new handset from a fairly unknown producer was launched by one of our customer what might cause unexpected signalling or non 3GPP conformance.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-6152[]' id='answer-id-25849' class='answer   answerof-6152 ' value='25849'   \/><label for='answer-id-25849' id='answer-label-25849' class=' answer'><span>The wording in the annex of the contract is in contradiction with the main body and might be used by the customer to open up the agreement again to renegotiate conditions.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-6152[]' id='answer-id-25850' class='answer   answerof-6152 ' value='25850'   \/><label for='answer-id-25850' id='answer-label-25850' class=' answer'><span>The only and best technical experts with excellent knowledge about the customer network is on sick leave since few days and might not return for several month.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-6152[]' id='answer-id-25851' class='answer   answerof-6152 ' value='25851'   \/><label for='answer-id-25851' id='answer-label-25851' class=' answer'><span>The customer might postpone the payment of the issued invoices due to liquidity issues communicated in the press.<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-6' style=';'><div id='questionWrap-6'  class='   watupro-question-id-6153'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>6. <\/span>The Field Operations organisation is not performing efficiently and requires re-organisation. <br \/>\r\nWhich statement BEST describes the correct approach? <br \/>\r\n<\/div><input type='hidden' name='question_id[]' id='qID_6' value='6153' \/><input type='hidden' id='answerType6153' value='checkbox'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-6153[]' id='answer-id-25852' class='answer   answerof-6153 ' value='25852'   \/><label for='answer-id-25852' id='answer-label-25852' class=' answer'><span>Re-organize based on a headcount limit that will realise the savings required.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-6153[]' id='answer-id-25853' class='answer   answerof-6153 ' value='25853'   \/><label for='answer-id-25853' id='answer-label-25853' class=' answer'><span>Reorganize, creating teams for each function of the Operations Model.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-6153[]' id='answer-id-25854' class='answer   answerof-6153 ' value='25854'   \/><label for='answer-id-25854' id='answer-label-25854' class=' answer'><span>Plan a new organisation based on an optimised process delivery using the Operations Model.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-6153[]' id='answer-id-25855' class='answer   answerof-6153 ' value='25855'   \/><label for='answer-id-25855' id='answer-label-25855' class=' answer'><span>Check what other projects are doing and use the same approach as them.<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-7' style=';'><div id='questionWrap-7'  class='   watupro-question-id-6154'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>7. <\/span>What is the MOST effective way to convince the customer to agree to changes in contractual scope? <br \/>\r\n<\/div><input type='hidden' name='question_id[]' id='qID_7' value='6154' \/><input type='hidden' id='answerType6154' value='checkbox'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-6154[]' id='answer-id-25856' class='answer   answerof-6154 ' value='25856'   \/><label for='answer-id-25856' id='answer-label-25856' class=' answer'><span>Collect data and formulate supporting business case showing free services already delivered and material gap between contract scope and actual delivery.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-6154[]' id='answer-id-25857' class='answer   answerof-6154 ' value='25857'   \/><label for='answer-id-25857' id='answer-label-25857' class=' answer'><span>Request that customer does an industry benchmark.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-6154[]' id='answer-id-25858' class='answer   answerof-6154 ' value='25858'   \/><label for='answer-id-25858' id='answer-label-25858' class=' answer'><span>Request that NSN does an industry benchmark.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-6154[]' id='answer-id-25859' class='answer   answerof-6154 ' value='25859'   \/><label for='answer-id-25859' id='answer-label-25859' class=' answer'><span>Collect data and formulate supporting business case with tangible and comprehensive analysis of impact to the business case and profitability.<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-8' style=';'><div id='questionWrap-8'  class='   watupro-question-id-6155'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>8. <\/span>What is the tool used by NSN to collect and communicate Demand Planning (forecast) and financial Latest Estimates (LE)? <br \/>\r\n<\/div><input type='hidden' name='question_id[]' id='qID_8' value='6155' \/><input type='hidden' id='answerType6155' value='checkbox'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-6155[]' id='answer-id-25860' class='answer   answerof-6155 ' value='25860'   \/><label for='answer-id-25860' id='answer-label-25860' class=' answer'><span>SAP P20.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-6155[]' id='answer-id-25861' class='answer   answerof-6155 ' value='25861'   \/><label for='answer-id-25861' id='answer-label-25861' class=' answer'><span>Cost Baseline.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-6155[]' id='answer-id-25862' class='answer   answerof-6155 ' value='25862'   \/><label for='answer-id-25862' id='answer-label-25862' class=' answer'><span>MxPD<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-6155[]' id='answer-id-25863' class='answer   answerof-6155 ' value='25863'   \/><label for='answer-id-25863' id='answer-label-25863' class=' answer'><span>NELL<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-9' style=';'><div id='questionWrap-9'  class='   watupro-question-id-6156'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>9. <\/span>Can the Lead Network Operations Business Manager start operational delivery after the baseline shows an expected 30% negative gross margin? <br \/>\r\n<\/div><input type='hidden' name='question_id[]' id='qID_9' value='6156' \/><input type='hidden' id='answerType6156' value='checkbox'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-6156[]' id='answer-id-25864' class='answer   answerof-6156 ' value='25864'   \/><label for='answer-id-25864' id='answer-label-25864' class=' answer'><span>No. Maximum accepted negative gross margin is 10%.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-6156[]' id='answer-id-25865' class='answer   answerof-6156 ' value='25865'   \/><label for='answer-id-25865' id='answer-label-25865' class=' answer'><span>Yes. NSN needs to fulfill its obligations and execute operational service delivery anyway.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-6156[]' id='answer-id-25866' class='answer   answerof-6156 ' value='25866'   \/><label for='answer-id-25866' id='answer-label-25866' class=' answer'><span>Yes. If the Cost Baseline is in line with the Business Case.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-6156[]' id='answer-id-25867' class='answer   answerof-6156 ' value='25867'   \/><label for='answer-id-25867' id='answer-label-25867' class=' answer'><span>Only after the Cost Baseline is approved according to the required approval levels in the Region.<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-10' style=';'><div id='questionWrap-10'  class='   watupro-question-id-6157'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>10. <\/span>In one of the Operational meetings set up as part of the governance model, it has been highlighted that the customers 3rd Party technical support that is being performance managed by NSN is not meeting the SLA requirements and the escalation route has been exhausted. <br \/>\r\nWhat happens next? <br \/>\r\n<\/div><input type='hidden' name='question_id[]' id='qID_10' value='6157' \/><input type='hidden' id='answerType6157' value='checkbox'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-6157[]' id='answer-id-25868' class='answer   answerof-6157 ' value='25868'   \/><label for='answer-id-25868' id='answer-label-25868' class=' answer'><span>Prepare a presentation, based on facts, i.e. from system tools that proves the 3rd party is the root cause of not meeting the SLA regularly and request that the customer address the matter.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-6157[]' id='answer-id-25869' class='answer   answerof-6157 ' value='25869'   \/><label for='answer-id-25869' id='answer-label-25869' class=' answer'><span>Take matter to the Joint Project Governance meeting, even call a special meeting if necessary, and agree the next steps.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-6157[]' id='answer-id-25870' class='answer   answerof-6157 ' value='25870'   \/><label for='answer-id-25870' id='answer-label-25870' class=' answer'><span>Without further discussion to ensure fastest remedial action, request the customer to renegotiate the contract with 3rd party supplier.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-6157[]' id='answer-id-25871' class='answer   answerof-6157 ' value='25871'   \/><label for='answer-id-25871' id='answer-label-25871' class=' answer'><span>As this is now a matter for the customer, i.e. the contract holder, report to the CT or CBT in order that this is discussed at the next account team meeting with customer.<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-11' style=';'><div id='questionWrap-11'  class='   watupro-question-id-6158'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>11. <\/span>The customer CTO calls you (The Technical Support Manager) directly to resolve a service outage in what he describes as strategically important area. <br \/>\r\nWhat is the correct course of action? <br \/>\r\n<\/div><input type='hidden' name='question_id[]' id='qID_11' value='6158' \/><input type='hidden' id='answerType6158' value='checkbox'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-6158[]' id='answer-id-25872' class='answer   answerof-6158 ' value='25872'   \/><label for='answer-id-25872' id='answer-label-25872' class=' answer'><span>Call out a Technical Support Engineer to immediately resolve the issue.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-6158[]' id='answer-id-25873' class='answer   answerof-6158 ' value='25873'   \/><label for='answer-id-25873' id='answer-label-25873' class=' answer'><span>Request the NOC to raise an urgent TT for the issue.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-6158[]' id='answer-id-25874' class='answer   answerof-6158 ' value='25874'   \/><label for='answer-id-25874' id='answer-label-25874' class=' answer'><span>Escalate to FL<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-6158[]' id='answer-id-25875' class='answer   answerof-6158 ' value='25875'   \/><label for='answer-id-25875' id='answer-label-25875' class=' answer'><span>Immediately advise the CT head of the situation and request advice for prioritisation.<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-12' style=';'><div id='questionWrap-12'  class='   watupro-question-id-6159'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>12. <\/span>You have a Trouble Ticketing system that has a limited capability, which other function can you use to assist you when calculating the SLA? <br \/>\r\n<\/div><input type='hidden' name='question_id[]' id='qID_12' value='6159' \/><input type='hidden' id='answerType6159' value='checkbox'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-6159[]' id='answer-id-25876' class='answer   answerof-6159 ' value='25876'   \/><label for='answer-id-25876' id='answer-label-25876' class=' answer'><span>Configuration Management<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-6159[]' id='answer-id-25877' class='answer   answerof-6159 ' value='25877'   \/><label for='answer-id-25877' id='answer-label-25877' class=' answer'><span>OSS Management<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-6159[]' id='answer-id-25878' class='answer   answerof-6159 ' value='25878'   \/><label for='answer-id-25878' id='answer-label-25878' class=' answer'><span>Fault Management<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-6159[]' id='answer-id-25879' class='answer   answerof-6159 ' value='25879'   \/><label for='answer-id-25879' id='answer-label-25879' class=' answer'><span>Performance Management<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-13' style=';'><div id='questionWrap-13'  class='   watupro-question-id-6160'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>13. <\/span>When are purchases usually recognized? <br \/>\r\n<\/div><input type='hidden' name='question_id[]' id='qID_13' value='6160' \/><input type='hidden' id='answerType6160' value='checkbox'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-6160[]' id='answer-id-25880' class='answer   answerof-6160 ' value='25880'   \/><label for='answer-id-25880' id='answer-label-25880' class=' answer'><span>When goods receipt is posted in SA<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-6160[]' id='answer-id-25881' class='answer   answerof-6160 ' value='25881'   \/><label for='answer-id-25881' id='answer-label-25881' class=' answer'><span>When subcontractor invoice is received.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-6160[]' id='answer-id-25882' class='answer   answerof-6160 ' value='25882'   \/><label for='answer-id-25882' id='answer-label-25882' class=' answer'><span>When the customer pays the invoice.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-6160[]' id='answer-id-25883' class='answer   answerof-6160 ' value='25883'   \/><label for='answer-id-25883' id='answer-label-25883' class=' answer'><span>When the service is completed.<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-14' style=';'><div id='questionWrap-14'  class='   watupro-question-id-6161'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>14. <\/span>What standard is the Network Operations OSS functions based on? <br \/>\r\n<\/div><input type='hidden' name='question_id[]' id='qID_14' value='6161' \/><input type='hidden' id='answerType6161' value='checkbox'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-6161[]' id='answer-id-25884' class='answer   answerof-6161 ' value='25884'   \/><label for='answer-id-25884' id='answer-label-25884' class=' answer'><span>TAM\/SI<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-6161[]' id='answer-id-25885' class='answer   answerof-6161 ' value='25885'   \/><label for='answer-id-25885' id='answer-label-25885' class=' answer'><span>ITI<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-6161[]' id='answer-id-25886' class='answer   answerof-6161 ' value='25886'   \/><label for='answer-id-25886' id='answer-label-25886' class=' answer'><span>IS<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-6161[]' id='answer-id-25887' class='answer   answerof-6161 ' value='25887'   \/><label for='answer-id-25887' id='answer-label-25887' class=' answer'><span>ITU-<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-15' style=';'><div id='questionWrap-15'  class='   watupro-question-id-6162'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>15. <\/span>Which statement is MOST complete in describing the Network Operations Business Manager role in an Outsourced delivery? <br \/>\r\n<\/div><input type='hidden' name='question_id[]' id='qID_15' value='6162' \/><input type='hidden' id='answerType6162' value='checkbox'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-6162[]' id='answer-id-25888' class='answer   answerof-6162 ' value='25888'   \/><label for='answer-id-25888' id='answer-label-25888' class=' answer'><span>End to End management of the operated network according to the defined scope.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-6162[]' id='answer-id-25889' class='answer   answerof-6162 ' value='25889'   \/><label for='answer-id-25889' id='answer-label-25889' class=' answer'><span>Management of the (G) NOC and Field Maintenance functions within the defined scope.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-6162[]' id='answer-id-25890' class='answer   answerof-6162 ' value='25890'   \/><label for='answer-id-25890' id='answer-label-25890' class=' answer'><span>Management of the (G) NOC, Field Maintenance and Optimisation functions.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-6162[]' id='answer-id-25891' class='answer   answerof-6162 ' value='25891'   \/><label for='answer-id-25891' id='answer-label-25891' class=' answer'><span>Management of the Resources, 3rd Parties and interfaces to other internal business lines.<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-16' style=';'><div id='questionWrap-16'  class='   watupro-question-id-6163'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>16. <\/span>In an outsourcing deal what activity is the assessment and verification of all customer information relevant for NSN to build its technical and commercial solution for a deal prior to contract signing? <br \/>\r\n<\/div><input type='hidden' name='question_id[]' id='qID_16' value='6163' \/><input type='hidden' id='answerType6163' value='checkbox'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-6163[]' id='answer-id-25892' class='answer   answerof-6163 ' value='25892'   \/><label for='answer-id-25892' id='answer-label-25892' class=' answer'><span>Joint Evaluation.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-6163[]' id='answer-id-25893' class='answer   answerof-6163 ' value='25893'   \/><label for='answer-id-25893' id='answer-label-25893' class=' answer'><span>Due Diligence.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-6163[]' id='answer-id-25894' class='answer   answerof-6163 ' value='25894'   \/><label for='answer-id-25894' id='answer-label-25894' class=' answer'><span>Discovery Period.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-6163[]' id='answer-id-25895' class='answer   answerof-6163 ' value='25895'   \/><label for='answer-id-25895' id='answer-label-25895' class=' answer'><span>Contract Negotiation.<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-17' style=';'><div id='questionWrap-17'  class='   watupro-question-id-6164'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>17. <\/span>You are managing a NOC in country 'X' where there are very limited 3G skills. The customer has announced they will upgrade their network to 3G. <br \/>\r\nWhat solution will BEST resolve the skill issue to the mutual benefit of Customer &amp; NSN? <br \/>\r\n<\/div><input type='hidden' name='question_id[]' id='qID_17' value='6164' \/><input type='hidden' id='answerType6164' value='checkbox'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-6164[]' id='answer-id-25896' class='answer   answerof-6164 ' value='25896'   \/><label for='answer-id-25896' id='answer-label-25896' class=' answer'><span>GNOC provide the NOC and Technical Support with small team of experts based in country.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-6164[]' id='answer-id-25897' class='answer   answerof-6164 ' value='25897'   \/><label for='answer-id-25897' id='answer-label-25897' class=' answer'><span>Employ contractors in local NOC and Field to fill the competence gap.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-6164[]' id='answer-id-25898' class='answer   answerof-6164 ' value='25898'   \/><label for='answer-id-25898' id='answer-label-25898' class=' answer'><span>A full transition from local support to GNOC delivery should take place, meaning no local 3G Network Operations support in country.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-6164[]' id='answer-id-25899' class='answer   answerof-6164 ' value='25899'   \/><label for='answer-id-25899' id='answer-label-25899' class=' answer'><span>Employ contractors to fill gap whilst competence experts from regional pool transfer capability.<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-18' style=';'><div id='questionWrap-18'  class='   watupro-question-id-6165'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>18. <\/span>Which statements correctly describes Third Party Management? <br \/>\r\n<\/div><input type='hidden' name='question_id[]' id='qID_18' value='6165' \/><input type='hidden' id='answerType6165' value='checkbox'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-6165[]' id='answer-id-25900' class='answer   answerof-6165 ' value='25900'   \/><label for='answer-id-25900' id='answer-label-25900' class=' answer'><span>Managing contracts and subcontracts undertaken with partner organizations in order to provide outsourced service delivery to the customer.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-6165[]' id='answer-id-25901' class='answer   answerof-6165 ' value='25901'   \/><label for='answer-id-25901' id='answer-label-25901' class=' answer'><span>Managing contracts undertaken with partner organizations in order to provide outsourced service delivery to the customer.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-6165[]' id='answer-id-25902' class='answer   answerof-6165 ' value='25902'   \/><label for='answer-id-25902' id='answer-label-25902' class=' answer'><span>Managing contracts where they are essential with partner organizations in order to provide outsourced service delivery to the customer.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-6165[]' id='answer-id-25903' class='answer   answerof-6165 ' value='25903'   \/><label for='answer-id-25903' id='answer-label-25903' class=' answer'><span>Managing essential contracts on behalf of the customer in order to provide the outsourced service delivery scope of services or to fully novate them.<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-19' style=';'><div id='questionWrap-19'  class='   watupro-question-id-6166'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>19. <\/span>Proposed changes from a Change Management process always require a new or revised: <br \/>\r\n<\/div><input type='hidden' name='question_id[]' id='qID_19' value='6166' \/><input type='hidden' id='answerType6166' value='checkbox'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-6166[]' id='answer-id-25904' class='answer   answerof-6166 ' value='25904'   \/><label for='answer-id-25904' id='answer-label-25904' class=' answer'><span>Cost baseline.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-6166[]' id='answer-id-25905' class='answer   answerof-6166 ' value='25905'   \/><label for='answer-id-25905' id='answer-label-25905' class=' answer'><span>Estimation of changes to cost, Schedule and resource plan.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-6166[]' id='answer-id-25906' class='answer   answerof-6166 ' value='25906'   \/><label for='answer-id-25906' id='answer-label-25906' class=' answer'><span>Procurement plan.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-6166[]' id='answer-id-25907' class='answer   answerof-6166 ' value='25907'   \/><label for='answer-id-25907' id='answer-label-25907' class=' answer'><span>Network Operations team organization.<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-20' style=';'><div id='questionWrap-20'  class='   watupro-question-id-6167'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>20. <\/span>One of your Technical Support Engineer's has caused a major outage while carrying out a minor configuration change on an RNC. <br \/>\r\nAs the Technical Support Manager, what is the correct follow up action? <br \/>\r\n<\/div><input type='hidden' name='question_id[]' id='qID_20' value='6167' \/><input type='hidden' id='answerType6167' value='checkbox'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-6167[]' id='answer-id-25908' class='answer   answerof-6167 ' value='25908'   \/><label for='answer-id-25908' id='answer-label-25908' class=' answer'><span>Assign RNC configuration changes to only Senior Technical Support Engineers to minimise the risk of recurrence.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-6167[]' id='answer-id-25909' class='answer   answerof-6167 ' value='25909'   \/><label for='answer-id-25909' id='answer-label-25909' class=' answer'><span>Reprimand the engineer and send a major outage report to the customer.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-6167[]' id='answer-id-25910' class='answer   answerof-6167 ' value='25910'   \/><label for='answer-id-25910' id='answer-label-25910' class=' answer'><span>Immediately inform the CT head so he can advise the customer that the issue has been resolved.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-6167[]' id='answer-id-25911' class='answer   answerof-6167 ' value='25911'   \/><label for='answer-id-25911' id='answer-label-25911' class=' answer'><span>Ensure the engineer receives the required training to ensure the error is not repeated.<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div style='display:none' id='question-21'>\n\t<div class='question-content'>\n\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.dumpsbase.com\/freedumps\/wp-content\/plugins\/watupro\/img\/loading.gif\" width=\"16\" height=\"16\" alt=\"Loading...\" title=\"Loading...\" \/>&nbsp;Loading...\t<\/div>\n<\/div>\n\n<br \/>\n\t\n\t\t\t<div class=\"watupro_buttons flex \" id=\"watuPROButtons316\" >\n\t\t  <div id=\"prev-question\" style=\"display:none;\"><input type=\"button\" value=\"&lt; Previous\" onclick=\"WatuPRO.nextQuestion(event, 'previous');\"\/><\/div>\t\t  \t\t  \t\t   \n\t\t   \t  \t\t<div><input type=\"button\" name=\"action\" class=\"watupro-submit-button\" onclick=\"WatuPRO.submitResult(event)\" id=\"action-button\" value=\"View Results\"  \/>\n\t\t<\/div>\n\t\t<\/div>\n\t\t\n\t<input type=\"hidden\" name=\"quiz_id\" value=\"316\" id=\"watuPROExamID\"\/>\n\t<input type=\"hidden\" name=\"start_time\" id=\"startTime\" value=\"2026-05-05 09:28:50\" \/>\n\t<input type=\"hidden\" name=\"start_timestamp\" id=\"startTimeStamp\" value=\"1777973330\" \/>\n\t<input type=\"hidden\" name=\"question_ids\" value=\"\" \/>\n\t<input type=\"hidden\" name=\"watupro_questions\" value=\"6148:25832,25833,25834,25835 | 6149:25836,25837,25838,25839 | 6150:25840,25841,25842,25843 | 6151:25844,25845,25846,25847 | 6152:25848,25849,25850,25851 | 6153:25852,25853,25854,25855 | 6154:25856,25857,25858,25859 | 6155:25860,25861,25862,25863 | 6156:25864,25865,25866,25867 | 6157:25868,25869,25870,25871 | 6158:25872,25873,25874,25875 | 6159:25876,25877,25878,25879 | 6160:25880,25881,25882,25883 | 6161:25884,25885,25886,25887 | 6162:25888,25889,25890,25891 | 6163:25892,25893,25894,25895 | 6164:25896,25897,25898,25899 | 6165:25900,25901,25902,25903 | 6166:25904,25905,25906,25907 | 6167:25908,25909,25910,25911\" \/>\n\t<input type=\"hidden\" name=\"no_ajax\" value=\"0\">\t\t\t<\/form>\n\t<p>&nbsp;<\/p>\n<\/div>\n\n<script type=\"text\/javascript\">\n\/\/jQuery(document).ready(function(){\ndocument.addEventListener(\"DOMContentLoaded\", function(event) { \t\nvar question_ids = \"6148,6149,6150,6151,6152,6153,6154,6155,6156,6157,6158,6159,6160,6161,6162,6163,6164,6165,6166,6167\";\nWatuPROSettings[316] = {};\nWatuPRO.qArr = question_ids.split(',');\nWatuPRO.exam_id = 316;\t    \nWatuPRO.post_id = 798;\nWatuPRO.store_progress = 0;\nWatuPRO.curCatPage = 1;\nWatuPRO.requiredIDs=\"0\".split(\",\");\nWatuPRO.hAppID = \"0.54197100 1777973330\";\nvar url = \"https:\/\/www.dumpsbase.com\/freedumps\/wp-content\/plugins\/watupro\/show_exam.php\";\nWatuPRO.examMode = 1;\nWatuPRO.siteURL=\"https:\/\/www.dumpsbase.com\/freedumps\/wp-admin\/admin-ajax.php\";\nWatuPRO.emailIsNotRequired = 0;\nWatuPROIntel.init(316);\nWatuPRO.inCategoryPages=1;});    \t \n<\/script>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Pass your SDM_2002001030 exam to get your SDM Certification &#8211; PS NSOP. 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