{"id":38477,"date":"2022-05-05T03:33:28","date_gmt":"2022-05-05T03:33:28","guid":{"rendered":"https:\/\/www.dumpsbase.com\/freedumps\/?p=38477"},"modified":"2023-04-10T06:33:35","modified_gmt":"2023-04-10T06:33:35","slug":"salesforce-field-service-lightning-consultant-certification-dumps-2022-valid-for-success","status":"publish","type":"post","link":"https:\/\/www.dumpsbase.com\/freedumps\/salesforce-field-service-lightning-consultant-certification-dumps-2022-valid-for-success.html","title":{"rendered":"Salesforce Field Service Lightning Consultant Certification Dumps [2022] Valid For Success"},"content":{"rendered":"\n<p>Earning Field Service Lightning Consultant certification requires to have Administrator and <a href=\"https:\/\/www.dumpsbase.com\/service-cloud-consultant-exam.html\"><strong>Service Cloud Consultant<\/strong><\/a> as the prerequisite, also candidates are recommended to have Salesforce Field Service Lightning Consultant certification dumps as the beneficial preparation materials. Field Service Lightning Consultant dumps of DumpsBase have been verified by the successful candidates as the valid online resource to ensure that you can achieve the success in Salesforce Certified Field Service Lightning Consultant certification exam.<\/p>\n<h2>Read <em><span style=\"background-color: #99cc00;\">Field Service Lightning Consultant Free Dumps<\/span><\/em> To Check First<\/h2>\n<script>\n\t  window.fbAsyncInit = function() {\n\t    FB.init({\n\t      appId            : '622169541470367',\n\t      autoLogAppEvents : true,\n\t      xfbml            : true,\n\t      version          : 'v3.1'\n\t    });\n\t  };\n\t\n\t  (function(d, s, id){\n\t     var js, fjs = d.getElementsByTagName(s)[0];\n\t     if (d.getElementById(id)) {return;}\n\t     js = d.createElement(s); js.id = id;\n\t     js.src = \"https:\/\/connect.facebook.net\/en_US\/sdk.js\";\n\t     fjs.parentNode.insertBefore(js, fjs);\n\t   }(document, 'script', 'facebook-jssdk'));\n\t<\/script><script type=\"text\/javascript\" >\ndocument.addEventListener(\"DOMContentLoaded\", function(event) { \nif(!window.jQuery) alert(\"The important jQuery library is not properly loaded in your site. Your WordPress theme is probably missing the essential wp_head() call. You can switch to another theme and you will see that the plugin works fine and this notice disappears. If you are still not sure what to do you can contact us for help.\");\n});\n<\/script>  \n  \n<div  id=\"watupro_quiz\" class=\"quiz-area single-page-quiz\">\n<p id=\"submittingExam6511\" style=\"display:none;text-align:center;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.dumpsbase.com\/freedumps\/wp-content\/plugins\/watupro\/img\/loading.gif\" width=\"16\" height=\"16\"><\/p>\n\n<div class=\"watupro-exam-description\" id=\"description-quiz-6511\"><\/div>\n\n<form action=\"\" method=\"post\" class=\"quiz-form\" id=\"quiz-6511\"  enctype=\"multipart\/form-data\" >\n<div class='watu-question ' id='question-1' style=';'><div id='questionWrap-1'  class='   watupro-question-id-230606'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>1. <\/span>Service technicians at AW Computing use the Field Service mobile application when in the field. The technicians rely on Knowledge articles to assist them with completing assigned work. <br \/>\r<br>How should the solution be configured to ensure technicians can access relevant Knowledge articles?<\/div><input type='hidden' name='question_id[]' id='qID_1' value='230606' \/><input type='hidden' id='answerType230606' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230606[]' id='answer-id-915536' class='answer   answerof-230606 ' value='915536'   \/><label for='answer-id-915536' id='answer-label-915536' class=' answer'><span>Create a quick action on the work order to search the Knowledge base.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230606[]' id='answer-id-915537' class='answer   answerof-230606 ' value='915537'   \/><label for='answer-id-915537' id='answer-label-915537' class=' answer'><span>Attach the relevant articles to the work order or work order line items.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230606[]' id='answer-id-915538' class='answer   answerof-230606 ' value='915538'   \/><label for='answer-id-915538' id='answer-label-915538' class=' answer'><span>Update the Service Appointment page layout to include the Articles related list.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230606[]' id='answer-id-915539' class='answer   answerof-230606 ' value='915539'   \/><label for='answer-id-915539' id='answer-label-915539' class=' answer'><span>Add the Knowledge Lightning component to the Field Service mobile app.<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-2' style=';'><div id='questionWrap-2'  class='   watupro-question-id-230607'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>2. <\/span>Universal Containers performs service on field assets that require a sequence of work tasks. A Consultant has recommended Work Order Line Items to manage the tasks and assets\/parts necessary to manage the work . <br \/>\r<br>Which two of the following must be considered as part of this solution to ensure Work Orders are properly completed? Choose 2 answers<\/div><input type='hidden' name='question_id[]' id='qID_2' value='230607' \/><input type='hidden' id='answerType230607' value='checkbox'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-230607[]' id='answer-id-915540' class='answer   answerof-230607 ' value='915540'   \/><label for='answer-id-915540' id='answer-label-915540' class=' answer'><span>Use of Standard Reports to view Parent and Root Work Order Lines Items within Work Orders by Customer.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-230607[]' id='answer-id-915541' class='answer   answerof-230607 ' value='915541'   \/><label for='answer-id-915541' id='answer-label-915541' class=' answer'><span>Use of Work Order Line Items that automatically inherit the hierarchy of Assets attached to Work Order.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-230607[]' id='answer-id-915542' class='answer   answerof-230607 ' value='915542'   \/><label for='answer-id-915542' id='answer-label-915542' class=' answer'><span>Use of Work Order Line Items to link to a specific Asset within the Asset Hierarchy that represents the Bo<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-230607[]' id='answer-id-915543' class='answer   answerof-230607 ' value='915543'   \/><label for='answer-id-915543' id='answer-label-915543' class=' answer'><span>Use of a parent-child Work Order Line Item to create a Work Order Line Item hierarchy.<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-3' style=';'><div id='questionWrap-3'  class='   watupro-question-id-230608'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>3. <\/span>Each container consists of multiple parts that are tracked by Asset records. Universal Container's customers usually wait until several parts need service before requesting a Technician come on-site to save money on service charges. <br \/>\r<br>How should a Consultant configure Salesforce Field Service to track the work performed?<\/div><input type='hidden' name='question_id[]' id='qID_3' value='230608' \/><input type='hidden' id='answerType230608' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230608[]' id='answer-id-915544' class='answer   answerof-230608 ' value='915544'   \/><label for='answer-id-915544' id='answer-label-915544' class=' answer'><span>Create a Work Order and Work Order Line Item for each Asset being serviced.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230608[]' id='answer-id-915545' class='answer   answerof-230608 ' value='915545'   \/><label for='answer-id-915545' id='answer-label-915545' class=' answer'><span>Create a Work Type to automatically create relevant line items for each Asset.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230608[]' id='answer-id-915546' class='answer   answerof-230608 ' value='915546'   \/><label for='answer-id-915546' id='answer-label-915546' class=' answer'><span>Create a Work Type and Work Order for each Asset being serviced.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230608[]' id='answer-id-915547' class='answer   answerof-230608 ' value='915547'   \/><label for='answer-id-915547' id='answer-label-915547' class=' answer'><span>Create a Work Order for all Assets being serviced and a Work Order Line Item for each Product Consumed.<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-4' style=';'><div id='questionWrap-4'  class='   watupro-question-id-230609'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>4. <\/span>Universal Containers\u2019 DSO (Days Sales Outstanding) is at an all-time high, and they are evaluating way to shorten the collection time . <br \/>\r<br>What will help reduce DSO?<\/div><input type='hidden' name='question_id[]' id='qID_4' value='230609' \/><input type='hidden' id='answerType230609' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230609[]' id='answer-id-915548' class='answer   answerof-230609 ' value='915548'   \/><label for='answer-id-915548' id='answer-label-915548' class=' answer'><span>Require Technicians log all non-billable hours.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230609[]' id='answer-id-915549' class='answer   answerof-230609 ' value='915549'   \/><label for='answer-id-915549' id='answer-label-915549' class=' answer'><span>Require customer signature on billable Work Orders<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230609[]' id='answer-id-915550' class='answer   answerof-230609 ' value='915550'   \/><label for='answer-id-915550' id='answer-label-915550' class=' answer'><span>Require approval on all Installations.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230609[]' id='answer-id-915551' class='answer   answerof-230609 ' value='915551'   \/><label for='answer-id-915551' id='answer-label-915551' class=' answer'><span>Require Technicians sign-off on Work Orders.<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-5' style=';'><div id='questionWrap-5'  class='   watupro-question-id-230610'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>5. <\/span>A Field Service Technician wants to view a list of parts consumed during a given time period. The Technician will then use the data to replenish inventory on the truck . <br \/>\r<br>Which three steps should a Consultant recommend to track the number of parts consumed? Choose 3 answers.<\/div><input type='hidden' name='question_id[]' id='qID_5' value='230610' \/><input type='hidden' id='answerType230610' value='checkbox'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-230610[]' id='answer-id-915552' class='answer   answerof-230610 ' value='915552'   \/><label for='answer-id-915552' id='answer-label-915552' class=' answer'><span>Build a report to view Products Consumed on Work Order Line Items.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-230610[]' id='answer-id-915553' class='answer   answerof-230610 ' value='915553'   \/><label for='answer-id-915553' id='answer-label-915553' class=' answer'><span>Build a report using the Service Appointment Inventory module.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-230610[]' id='answer-id-915554' class='answer   answerof-230610 ' value='915554'   \/><label for='answer-id-915554' id='answer-label-915554' class=' answer'><span>Build a report to view Products Consumed on Work Orders.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-230610[]' id='answer-id-915555' class='answer   answerof-230610 ' value='915555'   \/><label for='answer-id-915555' id='answer-label-915555' class=' answer'><span>Build a report using the Work Order inventory module.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-230610[]' id='answer-id-915556' class='answer   answerof-230610 ' value='915556'   \/><label for='answer-id-915556' id='answer-label-915556' class=' answer'><span>Build a report to view Inventory Transactions.<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-6' style=';'><div id='questionWrap-6'  class='   watupro-question-id-230611'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>6. <\/span>A Universal Containers customer is having issues with three containers at the customer's site. Each container is tracked as an Asset on the customer's Account. <br \/>\r<br>Which two methods should the Consultant recommend to ensure the service associated with each container can be handled independently? Choose 2 answers<\/div><input type='hidden' name='question_id[]' id='qID_6' value='230611' \/><input type='hidden' id='answerType230611' value='checkbox'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-230611[]' id='answer-id-915557' class='answer   answerof-230611 ' value='915557'   \/><label for='answer-id-915557' id='answer-label-915557' class=' answer'><span>Add each Asset to a separate Work Order Line Item. Create a Service Appointment for each Line Item.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-230611[]' id='answer-id-915558' class='answer   answerof-230611 ' value='915558'   \/><label for='answer-id-915558' id='answer-label-915558' class=' answer'><span>Add each Asset to a separate child Work Order. Create a Service Appointment for the parent Work Order.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-230611[]' id='answer-id-915559' class='answer   answerof-230611 ' value='915559'   \/><label for='answer-id-915559' id='answer-label-915559' class=' answer'><span>Add each Asset to a separate Work Order Line Item. Create a Service Appointment for the Work Order.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-230611[]' id='answer-id-915560' class='answer   answerof-230611 ' value='915560'   \/><label for='answer-id-915560' id='answer-label-915560' class=' answer'><span>Add each Asset to a separate Work Order. Create a Service Appointment for each Work Order.<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-7' style=';'><div id='questionWrap-7'  class='   watupro-question-id-230612'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>7. <\/span>each container consists of multiple parts that are tracked by assets records. <br \/>\r<br>Universal container customers usually wait until several parts need service before requesting the technician come on a site to save money on the service charges . <br \/>\r<br>How should consultants configure the field service lightning to track the work performed?<\/div><input type='hidden' name='question_id[]' id='qID_7' value='230612' \/><input type='hidden' id='answerType230612' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230612[]' id='answer-id-915561' class='answer   answerof-230612 ' value='915561'   \/><label for='answer-id-915561' id='answer-label-915561' class=' answer'><span>Create a work to type automatically create relevant line time for each asset<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230612[]' id='answer-id-915562' class='answer   answerof-230612 ' value='915562'   \/><label for='answer-id-915562' id='answer-label-915562' class=' answer'><span>Create a work order and work order line item for each asset being serviced<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230612[]' id='answer-id-915563' class='answer   answerof-230612 ' value='915563'   \/><label for='answer-id-915563' id='answer-label-915563' class=' answer'><span>Create a work order for all assets being serviced and work order line item for each product consumed<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230612[]' id='answer-id-915564' class='answer   answerof-230612 ' value='915564'   \/><label for='answer-id-915564' id='answer-label-915564' class=' answer'><span>Create a work order for each asset being serviced<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-8' style=';'><div id='questionWrap-8'  class='   watupro-question-id-230613'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>8. <\/span>Universal Containers has a Partner Community. Work Orders are assigned to these partners. Partners are not interacting with Service Appointments or Service Resources . <br \/>\r<br>How would a Partner user update the Work Order record from a mobile device?<\/div><input type='hidden' name='question_id[]' id='qID_8' value='230613' \/><input type='hidden' id='answerType230613' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230613[]' id='answer-id-915565' class='answer   answerof-230613 ' value='915565'   \/><label for='answer-id-915565' id='answer-label-915565' class=' answer'><span>Field service mobile app<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230613[]' id='answer-id-915566' class='answer   answerof-230613 ' value='915566'   \/><label for='answer-id-915566' id='answer-label-915566' class=' answer'><span>Salesforce mobile app<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230613[]' id='answer-id-915567' class='answer   answerof-230613 ' value='915567'   \/><label for='answer-id-915567' id='answer-label-915567' class=' answer'><span>Work Order records cannot be updated on a mobile device<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230613[]' id='answer-id-915568' class='answer   answerof-230613 ' value='915568'   \/><label for='answer-id-915568' id='answer-label-915568' class=' answer'><span>Salesforce Touch<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-9' style=';'><div id='questionWrap-9'  class='   watupro-question-id-230614'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>9. <\/span>Northern Trail Outfitters wants to report on its Assets and reflect their attributes including hierarchical relationships. <br \/>\r<br>How should the Consultant meet this requirement?<\/div><input type='hidden' name='question_id[]' id='qID_9' value='230614' \/><input type='hidden' id='answerType230614' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230614[]' id='answer-id-915569' class='answer   answerof-230614 ' value='915569'   \/><label for='answer-id-915569' id='answer-label-915569' class=' answer'><span>Use the Assets without Products report.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230614[]' id='answer-id-915570' class='answer   answerof-230614 ' value='915570'   \/><label for='answer-id-915570' id='answer-label-915570' class=' answer'><span>Enable and customize the View Asset Hierarchy action.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230614[]' id='answer-id-915571' class='answer   answerof-230614 ' value='915571'   \/><label for='answer-id-915571' id='answer-label-915571' class=' answer'><span>Create custom reports and reference the Parent Asset and Root Asset fields.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230614[]' id='answer-id-915572' class='answer   answerof-230614 ' value='915572'   \/><label for='answer-id-915572' id='answer-label-915572' class=' answer'><span>Use standard reports and reference the Parent Asset and Root Asset fields.<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-10' style=';'><div id='questionWrap-10'  class='   watupro-question-id-230615'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>10. <\/span>Universal containers wants to dispatch emergency work identified throughout the day that needs to completed before lower-priority work. <br \/>\r<br>What should the consultant recommend to meet this requirement?<\/div><input type='hidden' name='question_id[]' id='qID_10' value='230615' \/><input type='hidden' id='answerType230615' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230615[]' id='answer-id-915573' class='answer   answerof-230615 ' value='915573'   \/><label for='answer-id-915573' id='answer-label-915573' class=' answer'><span>Create a custom Gantt action to call an apex class to reschedule appointments.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230615[]' id='answer-id-915574' class='answer   answerof-230615 ' value='915574'   \/><label for='answer-id-915574' id='answer-label-915574' class=' answer'><span>Write a batch apex class to unscheduled low priority work orders.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230615[]' id='answer-id-915575' class='answer   answerof-230615 ' value='915575'   \/><label for='answer-id-915575' id='answer-label-915575' class=' answer'><span>Define a global optimization job to run hourly.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230615[]' id='answer-id-915576' class='answer   answerof-230615 ' value='915576'   \/><label for='answer-id-915576' id='answer-label-915576' class=' answer'><span>Apply the reshuffle action within the Gantt.<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-11' style=';'><div id='questionWrap-11'  class='   watupro-question-id-230616'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>11. <\/span>Universal Containers is evaluating a strategy for reducing the cost of service using automated scheduling . <br \/>\r<br>Which two approaches will contribute to this goal? Choose 2 answers<\/div><input type='hidden' name='question_id[]' id='qID_11' value='230616' \/><input type='hidden' id='answerType230616' value='checkbox'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-230616[]' id='answer-id-915577' class='answer   answerof-230616 ' value='915577'   \/><label for='answer-id-915577' id='answer-label-915577' class=' answer'><span>Reduced Work Orders per Shift.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-230616[]' id='answer-id-915578' class='answer   answerof-230616 ' value='915578'   \/><label for='answer-id-915578' id='answer-label-915578' class=' answer'><span>Reduced Overtime per Work Order.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-230616[]' id='answer-id-915579' class='answer   answerof-230616 ' value='915579'   \/><label for='answer-id-915579' id='answer-label-915579' class=' answer'><span>Reduced Travel Time per Work Order.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-230616[]' id='answer-id-915580' class='answer   answerof-230616 ' value='915580'   \/><label for='answer-id-915580' id='answer-label-915580' class=' answer'><span>Reduced Absences per Employee.<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-12' style=';'><div id='questionWrap-12'  class='   watupro-question-id-230617'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>12. <\/span>Universal Containers wants to help their dispatchers determine the length of time a Work Order should last . <br \/>\r<br>What should the Consultant implement to help achieve this goal?<\/div><input type='hidden' name='question_id[]' id='qID_12' value='230617' \/><input type='hidden' id='answerType230617' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230617[]' id='answer-id-915581' class='answer   answerof-230617 ' value='915581'   \/><label for='answer-id-915581' id='answer-label-915581' class=' answer'><span>Work Types with an Estimated Duration.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230617[]' id='answer-id-915582' class='answer   answerof-230617 ' value='915582'   \/><label for='answer-id-915582' id='answer-label-915582' class=' answer'><span>Operating Hours for Customer Accounts.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230617[]' id='answer-id-915583' class='answer   answerof-230617 ' value='915583'   \/><label for='answer-id-915583' id='answer-label-915583' class=' answer'><span>Work Orders with Operating Hours.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230617[]' id='answer-id-915584' class='answer   answerof-230617 ' value='915584'   \/><label for='answer-id-915584' id='answer-label-915584' class=' answer'><span>Work Types with Service Level Agreement.<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-13' style=';'><div id='questionWrap-13'  class='   watupro-question-id-230618'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>13. <\/span>Universal Containers (UC) is rolling out Inventory Management to better manage parts and inventory. UC wants to automatically associate certain parts and products to Work Orders upon creation based on the work to be performed. <br \/>\r<br>How should the Consultant meet this requirement?<\/div><input type='hidden' name='question_id[]' id='qID_13' value='230618' \/><input type='hidden' id='answerType230618' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230618[]' id='answer-id-915585' class='answer   answerof-230618 ' value='915585'   \/><label for='answer-id-915585' id='answer-label-915585' class=' answer'><span>Add Products to the Work Order Products Related List on the Asset object.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230618[]' id='answer-id-915586' class='answer   answerof-230618 ' value='915586'   \/><label for='answer-id-915586' id='answer-label-915586' class=' answer'><span>Add Products to the Products Required Related List on the Work Type object.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230618[]' id='answer-id-915587' class='answer   answerof-230618 ' value='915587'   \/><label for='answer-id-915587' id='answer-label-915587' class=' answer'><span>Add Products to the Products Required Related List on the Asset object.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230618[]' id='answer-id-915588' class='answer   answerof-230618 ' value='915588'   \/><label for='answer-id-915588' id='answer-label-915588' class=' answer'><span>Add Products to the Work Order Products Related List on the Work Type object.<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-14' style=';'><div id='questionWrap-14'  class='   watupro-question-id-230619'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>14. <\/span>Universal Containers outsources 100 hours of weekly maintenance to an external Contractor. Jobs are assigned to a Contractor Manager instead of individual external technicians. The Contractor Manager is in charge of updating Service Appointments and Work Orders upon completion. <br \/>\r<br>How should a Consultant implement the requirement?<\/div><input type='hidden' name='question_id[]' id='qID_14' value='230619' \/><input type='hidden' id='answerType230619' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230619[]' id='answer-id-915589' class='answer   answerof-230619 ' value='915589'   \/><label for='answer-id-915589' id='answer-label-915589' class=' answer'><span>Create the individual Technicians as Service Crew Members.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230619[]' id='answer-id-915590' class='answer   answerof-230619 ' value='915590'   \/><label for='answer-id-915590' id='answer-label-915590' class=' answer'><span>Set the individual Technicians as Capacity-Based Service Resources.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230619[]' id='answer-id-915591' class='answer   answerof-230619 ' value='915591'   \/><label for='answer-id-915591' id='answer-label-915591' class=' answer'><span>Set the Contractor Manager as a Capacity-Based Service Resource.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230619[]' id='answer-id-915592' class='answer   answerof-230619 ' value='915592'   \/><label for='answer-id-915592' id='answer-label-915592' class=' answer'><span>Create the Contractor Manager as a Crew Service Resource.<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-15' style=';'><div id='questionWrap-15'  class='   watupro-question-id-230620'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>15. <\/span>Universal Containers has a call center that responds to requests from customers and schedules time for Field Service Engineers (FSEs) to perform work on assets owned by the client. Call Center Agents are responsible for booking appointments. <br \/>\r<br>Which permission set license should be assigned to the Call Center Agents?<\/div><input type='hidden' name='question_id[]' id='qID_15' value='230620' \/><input type='hidden' id='answerType230620' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230620[]' id='answer-id-915593' class='answer   answerof-230620 ' value='915593'   \/><label for='answer-id-915593' id='answer-label-915593' class=' answer'><span>F5L Dispatcher License<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230620[]' id='answer-id-915594' class='answer   answerof-230620 ' value='915594'   \/><label for='answer-id-915594' id='answer-label-915594' class=' answer'><span>FSL Resource License<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230620[]' id='answer-id-915595' class='answer   answerof-230620 ' value='915595'   \/><label for='answer-id-915595' id='answer-label-915595' class=' answer'><span>FSL Admin License<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230620[]' id='answer-id-915596' class='answer   answerof-230620 ' value='915596'   \/><label for='answer-id-915596' id='answer-label-915596' class=' answer'><span>FSL Agent License<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-16' style=';'><div id='questionWrap-16'  class='   watupro-question-id-230621'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>16. <\/span>Universal Containers performs service which may require more than one task on a Work Order. A Consultant has recommended Work Order Line Items to manage the task(s) . <br \/>\r<br>What should be considered as part of this solution to ensure tasks are dispatched?<\/div><input type='hidden' name='question_id[]' id='qID_16' value='230621' \/><input type='hidden' id='answerType230621' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230621[]' id='answer-id-915597' class='answer   answerof-230621 ' value='915597'   \/><label for='answer-id-915597' id='answer-label-915597' class=' answer'><span>Work Order Line Items require a Case for the field technician to perform the work.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230621[]' id='answer-id-915598' class='answer   answerof-230621 ' value='915598'   \/><label for='answer-id-915598' id='answer-label-915598' class=' answer'><span>All Work Order Line items inherit the required Skills for the associated Asset.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230621[]' id='answer-id-915599' class='answer   answerof-230621 ' value='915599'   \/><label for='answer-id-915599' id='answer-label-915599' class=' answer'><span>Work Order Line Items require a Service Appointment for a field technician to perform the work.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230621[]' id='answer-id-915600' class='answer   answerof-230621 ' value='915600'   \/><label for='answer-id-915600' id='answer-label-915600' class=' answer'><span>Scheduled Work Order Line Items have to be completed on a daily basis or rescheduled the end of day.<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-17' style=';'><div id='questionWrap-17'  class='   watupro-question-id-230622'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>17. <\/span>Universal Containers wants to limit their Technicians' view of Work Orders and Service Appointments in the Salesforce Field Service mobile app. <br \/>\r<br>What should a Consultant recommend to control their Technicians' view?<\/div><input type='hidden' name='question_id[]' id='qID_17' value='230622' \/><input type='hidden' id='answerType230622' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230622[]' id='answer-id-915601' class='answer   answerof-230622 ' value='915601'   \/><label for='answer-id-915601' id='answer-label-915601' class=' answer'><span>Mini-Page Layouts<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230622[]' id='answer-id-915602' class='answer   answerof-230622 ' value='915602'   \/><label for='answer-id-915602' id='answer-label-915602' class=' answer'><span>Page Layouts<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230622[]' id='answer-id-915603' class='answer   answerof-230622 ' value='915603'   \/><label for='answer-id-915603' id='answer-label-915603' class=' answer'><span>Visualforce Pages<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230622[]' id='answer-id-915604' class='answer   answerof-230622 ' value='915604'   \/><label for='answer-id-915604' id='answer-label-915604' class=' answer'><span>Field Sets<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-18' style=';'><div id='questionWrap-18'  class='   watupro-question-id-230623'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>18. <\/span>Universal container provides services to multiple machines installed at customer sites. Each machine has different issues that need to be fixed. UC wants to track progress, different part used, and time spent on each machine when dispatching a technician <br \/>\r<br>How should consultants meet these requirements?<\/div><input type='hidden' name='question_id[]' id='qID_18' value='230623' \/><input type='hidden' id='answerType230623' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230623[]' id='answer-id-915605' class='answer   answerof-230623 ' value='915605'   \/><label for='answer-id-915605' id='answer-label-915605' class=' answer'><span>Work order will have multiple service appointments. Each service appointment will be linked to the asset<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230623[]' id='answer-id-915606' class='answer   answerof-230623 ' value='915606'   \/><label for='answer-id-915606' id='answer-label-915606' class=' answer'><span>Each account will have a service appointment that will represent the work to be done at customer site<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230623[]' id='answer-id-915607' class='answer   answerof-230623 ' value='915607'   \/><label for='answer-id-915607' id='answer-label-915607' class=' answer'><span>Work order will have multiple work order line item each work order line item will be link to the asset and have a service appointment<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230623[]' id='answer-id-915608' class='answer   answerof-230623 ' value='915608'   \/><label for='answer-id-915608' id='answer-label-915608' class=' answer'><span>Each asset will have a service appointment that will represent work order needed each machine<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-19' style=';'><div id='questionWrap-19'  class='   watupro-question-id-230624'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>19. <\/span>Universal Containers wants to have more control over the geography in which their Technicians are performing work . <br \/>\r<br>What capability should a Consultant enable?<\/div><input type='hidden' name='question_id[]' id='qID_19' value='230624' \/><input type='hidden' id='answerType230624' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230624[]' id='answer-id-915609' class='answer   answerof-230624 ' value='915609'   \/><label for='answer-id-915609' id='answer-label-915609' class=' answer'><span>Service Territories<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230624[]' id='answer-id-915610' class='answer   answerof-230624 ' value='915610'   \/><label for='answer-id-915610' id='answer-label-915610' class=' answer'><span>Geotracking<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230624[]' id='answer-id-915611' class='answer   answerof-230624 ' value='915611'   \/><label for='answer-id-915611' id='answer-label-915611' class=' answer'><span>Territory Management<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230624[]' id='answer-id-915612' class='answer   answerof-230624 ' value='915612'   \/><label for='answer-id-915612' id='answer-label-915612' class=' answer'><span>Location Management<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-20' style=';'><div id='questionWrap-20'  class='   watupro-question-id-230625'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>20. <\/span>Universal Containers provides multiple service types (i.e, Installation, Maintenance, Break\/Fix, etc). Each Service requires a variety of skills and certifications in order for a resource to excel . <br \/>\r<br>Which two configurations should a Consultant implement to meet this requirement? Choose 2 answers<\/div><input type='hidden' name='question_id[]' id='qID_20' value='230625' \/><input type='hidden' id='answerType230625' value='checkbox'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-230625[]' id='answer-id-915613' class='answer   answerof-230625 ' value='915613'   \/><label for='answer-id-915613' id='answer-label-915613' class=' answer'><span>Create Multiple Work Orders Line Items per service.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-230625[]' id='answer-id-915614' class='answer   answerof-230625 ' value='915614'   \/><label for='answer-id-915614' id='answer-label-915614' class=' answer'><span>Select the relevant Work Types for each Resource.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-230625[]' id='answer-id-915615' class='answer   answerof-230625 ' value='915615'   \/><label for='answer-id-915615' id='answer-label-915615' class=' answer'><span>Assign the appropriate Skills to Resources.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-230625[]' id='answer-id-915616' class='answer   answerof-230625 ' value='915616'   \/><label for='answer-id-915616' id='answer-label-915616' class=' answer'><span>Use Work Types with required Skills.<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-21' style=';'><div id='questionWrap-21'  class='   watupro-question-id-230626'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>21. <\/span>The Dispatcher at Universal Containers would like to schedule Service Appointments from the Dispatcher\u2019s Console while taking the Scheduling Policy into consideration . <br \/>\r<br>Which three options are available to the Dispatcher? Choose 3 answers<\/div><input type='hidden' name='question_id[]' id='qID_21' value='230626' \/><input type='hidden' id='answerType230626' value='checkbox'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-230626[]' id='answer-id-915617' class='answer   answerof-230626 ' value='915617'   \/><label for='answer-id-915617' id='answer-label-915617' class=' answer'><span>Select a Service Appointment from the list, press the \u201cEdit\u201d action and allocate the Resource.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-230626[]' id='answer-id-915618' class='answer   answerof-230626 ' value='915618'   \/><label for='answer-id-915618' id='answer-label-915618' class=' answer'><span>Select a Service Appointment from the list and press the \u201cSchedule\u201d action.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-230626[]' id='answer-id-915619' class='answer   answerof-230626 ' value='915619'   \/><label for='answer-id-915619' id='answer-label-915619' class=' answer'><span>Select multiple Service Appointments from the list and bulk schedule them.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-230626[]' id='answer-id-915620' class='answer   answerof-230626 ' value='915620'   \/><label for='answer-id-915620' id='answer-label-915620' class=' answer'><span>Select a Service Appointment from the list, press the \u201cCandidates\u201d action, and select the best time slot.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-230626[]' id='answer-id-915621' class='answer   answerof-230626 ' value='915621'   \/><label for='answer-id-915621' id='answer-label-915621' class=' answer'><span>Select a Service Appointment from the list, press the \u201cChange Status\u201d action and \u201cDispatch.\u201d<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-22' style=';'><div id='questionWrap-22'  class='   watupro-question-id-230627'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>22. <\/span>Which three overview cards does the Field Service mobile app provide as context to Technicians on upcoming Service Appointments? (Choose three.)<\/div><input type='hidden' name='question_id[]' id='qID_22' value='230627' \/><input type='hidden' id='answerType230627' value='checkbox'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-230627[]' id='answer-id-915622' class='answer   answerof-230627 ' value='915622'   \/><label for='answer-id-915622' id='answer-label-915622' class=' answer'><span>Product Catalog<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-230627[]' id='answer-id-915623' class='answer   answerof-230627 ' value='915623'   \/><label for='answer-id-915623' id='answer-label-915623' class=' answer'><span>Site Details<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-230627[]' id='answer-id-915624' class='answer   answerof-230627 ' value='915624'   \/><label for='answer-id-915624' id='answer-label-915624' class=' answer'><span>Asset History<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-230627[]' id='answer-id-915625' class='answer   answerof-230627 ' value='915625'   \/><label for='answer-id-915625' id='answer-label-915625' class=' answer'><span>Contact<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-230627[]' id='answer-id-915626' class='answer   answerof-230627 ' value='915626'   \/><label for='answer-id-915626' id='answer-label-915626' class=' answer'><span>Address<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-23' style=';'><div id='questionWrap-23'  class='   watupro-question-id-230628'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>23. <\/span>Universal Containers wants to equip their field technicians with access to helpful information when they are in the field . <br \/>\r<br>What solution should a Consultant recommend to satisfy this requirement?<\/div><input type='hidden' name='question_id[]' id='qID_23' value='230628' \/><input type='hidden' id='answerType230628' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230628[]' id='answer-id-915627' class='answer   answerof-230628 ' value='915627'   \/><label for='answer-id-915627' id='answer-label-915627' class=' answer'><span>Attachments on Cases.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230628[]' id='answer-id-915628' class='answer   answerof-230628 ' value='915628'   \/><label for='answer-id-915628' id='answer-label-915628' class=' answer'><span>Knowledge Base on Cases.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230628[]' id='answer-id-915629' class='answer   answerof-230628 ' value='915629'   \/><label for='answer-id-915629' id='answer-label-915629' class=' answer'><span>Custom Links on Work Orders.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230628[]' id='answer-id-915630' class='answer   answerof-230628 ' value='915630'   \/><label for='answer-id-915630' id='answer-label-915630' class=' answer'><span>Knowledge Base on Work Orders.<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-24' style=';'><div id='questionWrap-24'  class='   watupro-question-id-230629'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>24. <\/span>Universal Containers would like to enforce a 48-hour SLA to ensure that Technicians perform certain follow-up activities after they leave a customer site. The starting point of the SLA is when the Work Order Status is set to \u201cTechnician Wrap Up.\u201d The Technician is required to provide confirmation that wrap up is completed . <br \/>\r<br>Which three configurations should a Consultant implement to ensure this can be achieved? Choose 3 answers<\/div><input type='hidden' name='question_id[]' id='qID_24' value='230629' \/><input type='hidden' id='answerType230629' value='checkbox'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-230629[]' id='answer-id-915631' class='answer   answerof-230629 ' value='915631'   \/><label for='answer-id-915631' id='answer-label-915631' class=' answer'><span>Create an Entitlement Process which has entry criteria for Status = Technician Wrap Up.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-230629[]' id='answer-id-915632' class='answer   answerof-230629 ' value='915632'   \/><label for='answer-id-915632' id='answer-label-915632' class=' answer'><span>Create a Milestone which has entry criteria for Status = Technician Wrap Up.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-230629[]' id='answer-id-915633' class='answer   answerof-230629 ' value='915633'   \/><label for='answer-id-915633' id='answer-label-915633' class=' answer'><span>Create custom fields to capture that the Wrap UP Activities have been completed.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-230629[]' id='answer-id-915634' class='answer   answerof-230629 ' value='915634'   \/><label for='answer-id-915634' id='answer-label-915634' class=' answer'><span>Create a Workflow to close the Milestone when the Wrap Up is complete.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-230629[]' id='answer-id-915635' class='answer   answerof-230629 ' value='915635'   \/><label for='answer-id-915635' id='answer-label-915635' class=' answer'><span>Create a Process Builder to close the Milestone when the Wrap Up is complete.<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-25' style=';'><div id='questionWrap-25'  class='   watupro-question-id-230630'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>25. <\/span>universal containers want to limit their technicians view of work orders and appointment in the field service lightning mobile app <br \/>\r<br>What should a consultant recommend to control their technicians?<\/div><input type='hidden' name='question_id[]' id='qID_25' value='230630' \/><input type='hidden' id='answerType230630' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230630[]' id='answer-id-915636' class='answer   answerof-230630 ' value='915636'   \/><label for='answer-id-915636' id='answer-label-915636' class=' answer'><span>field sets<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230630[]' id='answer-id-915637' class='answer   answerof-230630 ' value='915637'   \/><label for='answer-id-915637' id='answer-label-915637' class=' answer'><span>page layouts<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230630[]' id='answer-id-915638' class='answer   answerof-230630 ' value='915638'   \/><label for='answer-id-915638' id='answer-label-915638' class=' answer'><span>mini page layouts<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230630[]' id='answer-id-915639' class='answer   answerof-230630 ' value='915639'   \/><label for='answer-id-915639' id='answer-label-915639' class=' answer'><span>visual force page<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-26' style=';'><div id='questionWrap-26'  class='   watupro-question-id-230631'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>26. <\/span>Northern Trail Outfitters is implementing drip feed dispatching. When testing the new functionality, the drip does not dispatch appointments as expected. A consultant is engaged to troubleshoot the issue. <br \/>\r<br>What is preventing the drip feed from triggering?<\/div><input type='hidden' name='question_id[]' id='qID_26' value='230631' \/><input type='hidden' id='answerType230631' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230631[]' id='answer-id-915640' class='answer   answerof-230631 ' value='915640'   \/><label for='answer-id-915640' id='answer-label-915640' class=' answer'><span>The appointment status is going from Scheduled to Completed.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230631[]' id='answer-id-915641' class='answer   answerof-230631 ' value='915641'   \/><label for='answer-id-915641' id='answer-label-915641' class=' answer'><span>The status on completed appointments can only be Canceled, Completed, or Cannot Complete.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230631[]' id='answer-id-915642' class='answer   answerof-230631 ' value='915642'   \/><label for='answer-id-915642' id='answer-label-915642' class=' answer'><span>The default drip feed setting is overriding the drip feed rate on a service territory.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230631[]' id='answer-id-915643' class='answer   answerof-230631 ' value='915643'   \/><label for='answer-id-915643' id='answer-label-915643' class=' answer'><span>Other scheduled jobs are dispatching appointments and exceeding the drip feed value.<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-27' style=';'><div id='questionWrap-27'  class='   watupro-question-id-230632'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>27. <\/span>optimization for the Midwest is set to automatically run each night for the next three days. The dispatcher has noticed that the optimizer is leaving many service appointments unscheduled and has asked the consultant to troubleshoot the issue. <br \/>\r<br>The consultant noticed that the optimization service run time per service appointment is set to low in field service settings. <br \/>\r<br>Which two conditions should make the consultant consider setting the optimizer too high? Choose 2 answers<\/div><input type='hidden' name='question_id[]' id='qID_27' value='230632' \/><input type='hidden' id='answerType230632' value='checkbox'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-230632[]' id='answer-id-915644' class='answer   answerof-230632 ' value='915644'   \/><label for='answer-id-915644' id='answer-label-915644' class=' answer'><span>The scheduling policy used field is blank<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-230632[]' id='answer-id-915645' class='answer   answerof-230632 ' value='915645'   \/><label for='answer-id-915645' id='answer-label-915645' class=' answer'><span>The scheduling policy is producing too many candidates that qualify for each service appointment<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-230632[]' id='answer-id-915646' class='answer   answerof-230632 ' value='915646'   \/><label for='answer-id-915646' id='answer-label-915646' class=' answer'><span>Most service appointment have the same priority<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-230632[]' id='answer-id-915647' class='answer   answerof-230632 ' value='915647'   \/><label for='answer-id-915647' id='answer-label-915647' class=' answer'><span>The calculate travel and breaks field service setting is disabled for the service resource availability work rule.<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-28' style=';'><div id='questionWrap-28'  class='   watupro-question-id-230633'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>28. <\/span>Universal container want to track technician van stock and consigned products. <br \/>\r<br>How can this will be accomplished using the field service lightning standard object model<\/div><input type='hidden' name='question_id[]' id='qID_28' value='230633' \/><input type='hidden' id='answerType230633' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230633[]' id='answer-id-915648' class='answer   answerof-230633 ' value='915648'   \/><label for='answer-id-915648' id='answer-label-915648' class=' answer'><span>Service resources will track van stock. Location will track time and customer sites<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230633[]' id='answer-id-915649' class='answer   answerof-230633 ' value='915649'   \/><label for='answer-id-915649' id='answer-label-915649' class=' answer'><span>Location will track van stock. Account will track consigned products<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230633[]' id='answer-id-915650' class='answer   answerof-230633 ' value='915650'   \/><label for='answer-id-915650' id='answer-label-915650' class=' answer'><span>Service resources will track van stock. Products consumed will track item at customer's site<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230633[]' id='answer-id-915651' class='answer   answerof-230633 ' value='915651'   \/><label for='answer-id-915651' id='answer-label-915651' class=' answer'><span>Location will track van stock and items at customer's site<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-29' style=';'><div id='questionWrap-29'  class='   watupro-question-id-230634'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>29. <\/span>What set of configurations make up Scheduling Policies and let companies adhere to their business constraints and preferences?<\/div><input type='hidden' name='question_id[]' id='qID_29' value='230634' \/><input type='hidden' id='answerType230634' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230634[]' id='answer-id-915652' class='answer   answerof-230634 ' value='915652'   \/><label for='answer-id-915652' id='answer-label-915652' class=' answer'><span>Service Objectives and Work Types<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230634[]' id='answer-id-915653' class='answer   answerof-230634 ' value='915653'   \/><label for='answer-id-915653' id='answer-label-915653' class=' answer'><span>Service Objectives and Work Rules<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230634[]' id='answer-id-915654' class='answer   answerof-230634 ' value='915654'   \/><label for='answer-id-915654' id='answer-label-915654' class=' answer'><span>Service Levels and Work Rules<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230634[]' id='answer-id-915655' class='answer   answerof-230634 ' value='915655'   \/><label for='answer-id-915655' id='answer-label-915655' class=' answer'><span>Service Contracts and Service Levels.<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-30' style=';'><div id='questionWrap-30'  class='   watupro-question-id-230635'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>30. <\/span>Which object can be used to share Service Appointments with Service Resources in Salesforce Field Service?<\/div><input type='hidden' name='question_id[]' id='qID_30' value='230635' \/><input type='hidden' id='answerType230635' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230635[]' id='answer-id-915656' class='answer   answerof-230635 ' value='915656'   \/><label for='answer-id-915656' id='answer-label-915656' class=' answer'><span>User Territory<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230635[]' id='answer-id-915657' class='answer   answerof-230635 ' value='915657'   \/><label for='answer-id-915657' id='answer-label-915657' class=' answer'><span>Service Territory Member<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230635[]' id='answer-id-915658' class='answer   answerof-230635 ' value='915658'   \/><label for='answer-id-915658' id='answer-label-915658' class=' answer'><span>Service Territory<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230635[]' id='answer-id-915659' class='answer   answerof-230635 ' value='915659'   \/><label for='answer-id-915659' id='answer-label-915659' class=' answer'><span>Work Order<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-31' style=';'><div id='questionWrap-31'  class='   watupro-question-id-230636'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>31. <\/span>which work rule should a field service lightning consultant use to assign service resources based on related object records?<\/div><input type='hidden' name='question_id[]' id='qID_31' value='230636' \/><input type='hidden' id='answerType230636' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230636[]' id='answer-id-915660' class='answer   answerof-230636 ' value='915660'   \/><label for='answer-id-915660' id='answer-label-915660' class=' answer'><span>resource availability<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230636[]' id='answer-id-915661' class='answer   answerof-230636 ' value='915661'   \/><label for='answer-id-915661' id='answer-label-915661' class=' answer'><span>extended match<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230636[]' id='answer-id-915662' class='answer   answerof-230636 ' value='915662'   \/><label for='answer-id-915662' id='answer-label-915662' class=' answer'><span>match field<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230636[]' id='answer-id-915663' class='answer   answerof-230636 ' value='915663'   \/><label for='answer-id-915663' id='answer-label-915663' class=' answer'><span>required resources<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-32' style=';'><div id='questionWrap-32'  class='   watupro-question-id-230637'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>32. <\/span>Universal Containers wants to identify which resources need more or fewer appointments. <br \/>\r<br>Which Gantt chart filter option should a Consultant recommend to provide this information?<\/div><input type='hidden' name='question_id[]' id='qID_32' value='230637' \/><input type='hidden' id='answerType230637' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230637[]' id='answer-id-915664' class='answer   answerof-230637 ' value='915664'   \/><label for='answer-id-915664' id='answer-label-915664' class=' answer'><span>Select Sort by Average Utilization on the Resources Tab.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230637[]' id='answer-id-915665' class='answer   answerof-230637 ' value='915665'   \/><label for='answer-id-915665' id='answer-label-915665' class=' answer'><span>Select Date Resolution on the Hours Tab.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230637[]' id='answer-id-915666' class='answer   answerof-230637 ' value='915666'   \/><label for='answer-id-915666' id='answer-label-915666' class=' answer'><span>Select Travel Time and Breaks as skills on the Skills Tab.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230637[]' id='answer-id-915667' class='answer   answerof-230637 ' value='915667'   \/><label for='answer-id-915667' id='answer-label-915667' class=' answer'><span>Select Hours, Absences and Overtime on the Utilization Tab.<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-33' style=';'><div id='questionWrap-33'  class='   watupro-question-id-230638'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>33. <\/span>universal containers are implemented field service lightning and wants to make sre the dispatch team receive work orders with appropriate resources and knowledge article requirement is defined <br \/>\r<br>What should a consultant recommend to achieve this requirement?<\/div><input type='hidden' name='question_id[]' id='qID_33' value='230638' \/><input type='hidden' id='answerType230638' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230638[]' id='answer-id-915668' class='answer   answerof-230638 ' value='915668'   \/><label for='answer-id-915668' id='answer-label-915668' class=' answer'><span>skill requirement work type and case process<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230638[]' id='answer-id-915669' class='answer   answerof-230638 ' value='915669'   \/><label for='answer-id-915669' id='answer-label-915669' class=' answer'><span>work type skill routing skill requirements operating house and data categories<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230638[]' id='answer-id-915670' class='answer   answerof-230638 ' value='915670'   \/><label for='answer-id-915670' id='answer-label-915670' class=' answer'><span>case process work types and record types<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230638[]' id='answer-id-915671' class='answer   answerof-230638 ' value='915671'   \/><label for='answer-id-915671' id='answer-label-915671' class=' answer'><span>work types and skill requirements<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-34' style=';'><div id='questionWrap-34'  class='   watupro-question-id-230639'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>34. <\/span>Universal Containers wants to give Field Technicians the ability to create follow-up appointments if they are unable to complete w Work Order due to missing inventory . <br \/>\r<br>What should a Consultant implement to meet this requirement?<\/div><input type='hidden' name='question_id[]' id='qID_34' value='230639' \/><input type='hidden' id='answerType230639' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230639[]' id='answer-id-915672' class='answer   answerof-230639 ' value='915672'   \/><label for='answer-id-915672' id='answer-label-915672' class=' answer'><span>Implement a Macro to generate Service Appointments on the existing Work Order.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230639[]' id='answer-id-915673' class='answer   answerof-230639 ' value='915673'   \/><label for='answer-id-915673' id='answer-label-915673' class=' answer'><span>Implement a Quick Action to create a new Work Order Line Item on the existing Work Order.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230639[]' id='answer-id-915674' class='answer   answerof-230639 ' value='915674'   \/><label for='answer-id-915674' id='answer-label-915674' class=' answer'><span>Implement a Quick Action to create a new Service Appointment on the existing Work Order.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230639[]' id='answer-id-915675' class='answer   answerof-230639 ' value='915675'   \/><label for='answer-id-915675' id='answer-label-915675' class=' answer'><span>Implement a Custom Button to Create a Service Appointment on the existing Work Order.<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-35' style=';'><div id='questionWrap-35'  class='   watupro-question-id-230640'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>35. <\/span>At universal containers the service territory member\u2019s time zone is one hour behind the service territory time zone <br \/>\r<br>how should the consultant ensure proper scheduling and optimization for the member?<\/div><input type='hidden' name='question_id[]' id='qID_35' value='230640' \/><input type='hidden' id='answerType230640' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230640[]' id='answer-id-915676' class='answer   answerof-230640 ' value='915676'   \/><label for='answer-id-915676' id='answer-label-915676' class=' answer'><span>Add one hour to the start and end times on the service territory.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230640[]' id='answer-id-915677' class='answer   answerof-230640 ' value='915677'   \/><label for='answer-id-915677' id='answer-label-915677' class=' answer'><span>Add one hour to the start and end times on the service territory member\u2019s operating hours.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230640[]' id='answer-id-915678' class='answer   answerof-230640 ' value='915678'   \/><label for='answer-id-915678' id='answer-label-915678' class=' answer'><span>Change the time zone on the service territory member\u2019s user record to match the service territory\u2019s time zone.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230640[]' id='answer-id-915679' class='answer   answerof-230640 ' value='915679'   \/><label for='answer-id-915679' id='answer-label-915679' class=' answer'><span>Subtract one hour from the start and end times on the service territory.<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-36' style=';'><div id='questionWrap-36'  class='   watupro-question-id-230641'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>36. <\/span>a customer makes one appointment for the sales department, and another appointment for the service department. The two appointments should be handled on the same day, but should be created as separate appointments. In addition, the technician must complete one appointment before starting the next. The agent wants to make sure these two appointments are scheduled together and in sequence. <br \/>\r<br>Which three things should the consultant verify to ensure these requirements are simultaneous scheduling will occur? Choose 3 answers<\/div><input type='hidden' name='question_id[]' id='qID_36' value='230641' \/><input type='hidden' id='answerType230641' value='checkbox'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-230641[]' id='answer-id-915680' class='answer   answerof-230641 ' value='915680'   \/><label for='answer-id-915680' id='answer-label-915680' class=' answer'><span>The same resource and same day fields appear on the service appointments page layout.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-230641[]' id='answer-id-915681' class='answer   answerof-230641 ' value='915681'   \/><label for='answer-id-915681' id='answer-label-915681' class=' answer'><span>The complex work visual force page is added to the service appointments page layout.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-230641[]' id='answer-id-915682' class='answer   answerof-230641 ' value='915682'   \/><label for='answer-id-915682' id='answer-label-915682' class=' answer'><span>A dependency has been created between the two appointment and the start time are the same.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-230641[]' id='answer-id-915683' class='answer   answerof-230641 ' value='915683'   \/><label for='answer-id-915683' id='answer-label-915683' class=' answer'><span>The checkbox uses all-or-none scheduling for related appointments in field service setting is selected.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-230641[]' id='answer-id-915684' class='answer   answerof-230641 ' value='915684'   \/><label for='answer-id-915684' id='answer-label-915684' class=' answer'><span>The dependency type is set to start after finish and day on the service appointment in the dependency.<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-37' style=';'><div id='questionWrap-37'  class='   watupro-question-id-230642'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>37. <\/span>A Field Technician from Universal Containers arrived onsite for an appointment, and unfortunately the customer was not present. UC wants to ensure they can track these customer no-show events for future process improvement. <br \/>\r<br>What process should a Consultant recommend to handle this situation?<\/div><input type='hidden' name='question_id[]' id='qID_37' value='230642' \/><input type='hidden' id='answerType230642' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230642[]' id='answer-id-915685' class='answer   answerof-230642 ' value='915685'   \/><label for='answer-id-915685' id='answer-label-915685' class=' answer'><span>Set the existing Service Appointment status to Cannot Complete; Create a new Service Appointment against the same Work Order for the follow-up trip.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230642[]' id='answer-id-915686' class='answer   answerof-230642 ' value='915686'   \/><label for='answer-id-915686' id='answer-label-915686' class=' answer'><span>Set the existing Service Appointment status to Complete; Create a new Work Order and Service Appointment for the follow-up trip.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230642[]' id='answer-id-915687' class='answer   answerof-230642 ' value='915687'   \/><label for='answer-id-915687' id='answer-label-915687' class=' answer'><span>Set the existing Service Appointment status to In Progress; Create a new Work Order and Service Appointment for the follow-up trip.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230642[]' id='answer-id-915688' class='answer   answerof-230642 ' value='915688'   \/><label for='answer-id-915688' id='answer-label-915688' class=' answer'><span>Set the existing Service Appointment status to Cannot Complete; Create a new Work Order Line Item for the follow-up trip.<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-38' style=';'><div id='questionWrap-38'  class='   watupro-question-id-230643'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>38. <\/span>Technician often need to generate reports in customer language <br \/>\r<br>Which configuration should the consultant recommend to meet the requirements?<\/div><input type='hidden' name='question_id[]' id='qID_38' value='230643' \/><input type='hidden' id='answerType230643' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230643[]' id='answer-id-915689' class='answer   answerof-230643 ' value='915689'   \/><label for='answer-id-915689' id='answer-label-915689' class=' answer'><span>Update the language of the current user<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230643[]' id='answer-id-915690' class='answer   answerof-230643 ' value='915690'   \/><label for='answer-id-915690' id='answer-label-915690' class=' answer'><span>Update the default language of the organization<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230643[]' id='answer-id-915691' class='answer   answerof-230643 ' value='915691'   \/><label for='answer-id-915691' id='answer-label-915691' class=' answer'><span>Add the language field to the contact page layouts<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230643[]' id='answer-id-915692' class='answer   answerof-230643 ' value='915692'   \/><label for='answer-id-915692' id='answer-label-915692' class=' answer'><span>Add the service report language field to the work order page layout<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-39' style=';'><div id='questionWrap-39'  class='   watupro-question-id-230644'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>39. <\/span>Universal Containers wants to provide a pro-formal invoice to their customer at the completion of a Work Order . <br \/>\r<br>Which three should a Consultant set up in order to achieve this requirement?<\/div><input type='hidden' name='question_id[]' id='qID_39' value='230644' \/><input type='hidden' id='answerType230644' value='checkbox'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-230644[]' id='answer-id-915693' class='answer   answerof-230644 ' value='915693'   \/><label for='answer-id-915693' id='answer-label-915693' class=' answer'><span>Create Account-wide Discounts.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-230644[]' id='answer-id-915694' class='answer   answerof-230644 ' value='915694'   \/><label for='answer-id-915694' id='answer-label-915694' class=' answer'><span>Apply Promotion to the Work Order.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-230644[]' id='answer-id-915695' class='answer   answerof-230644 ' value='915695'   \/><label for='answer-id-915695' id='answer-label-915695' class=' answer'><span>Apply Price Book to the Work Order.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-230644[]' id='answer-id-915696' class='answer   answerof-230644 ' value='915696'   \/><label for='answer-id-915696' id='answer-label-915696' class=' answer'><span>AppCreate Products and Price Book Entries.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-230644[]' id='answer-id-915697' class='answer   answerof-230644 ' value='915697'   \/><label for='answer-id-915697' id='answer-label-915697' class=' answer'><span>Create Work Order Line Items with Products.<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-40' style=';'><div id='questionWrap-40'  class='   watupro-question-id-230645'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>40. <\/span>universal container wants its technician to follow a standard operating procedure (S O P) while performing maintenance on an individual asset. Each operation should be captured independently to allow technician to enter note and update status they progress with the work preventative maintenance should be with a single visit <br \/>\r<br>Which data model should the consultant recommend to the universal container?<\/div><input type='hidden' name='question_id[]' id='qID_40' value='230645' \/><input type='hidden' id='answerType230645' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230645[]' id='answer-id-915698' class='answer   answerof-230645 ' value='915698'   \/><label for='answer-id-915698' id='answer-label-915698' class=' answer'><span>Work order to represent the preventative maintenance on the asset - work order line item to represent the different operations - service appointment to represent the visit<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230645[]' id='answer-id-915699' class='answer   answerof-230645 ' value='915699'   \/><label for='answer-id-915699' id='answer-label-915699' class=' answer'><span>Service appointment to represent ante the preservative maintenance on the asset - work order line item to represent the different operations - work order to represent the visit<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230645[]' id='answer-id-915700' class='answer   answerof-230645 ' value='915700'   \/><label for='answer-id-915700' id='answer-label-915700' class=' answer'><span>Work order to represent the preventative maintenance on the asset - service appointment to represent the different operations - work order line item to represent the visit<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230645[]' id='answer-id-915701' class='answer   answerof-230645 ' value='915701'   \/><label for='answer-id-915701' id='answer-label-915701' class=' answer'><span>Work order line item represent the preventative Maintenance on the asset - work order represent the different operations- service appointment to represent visit<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-41' style=';'><div id='questionWrap-41'  class='   watupro-question-id-230646'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>41. <\/span>Universal Containers has Role-based Technicians and Managers who handle Service Appointments. Many times, Technicians arrive on-site but are unable to gain access to the customer\u2019s equipment. In this scenario, only the Manager has permission to cancel the Service Appointment . <br \/>\r<br>How should a Consultant recommend adhering to this business process?<\/div><input type='hidden' name='question_id[]' id='qID_41' value='230646' \/><input type='hidden' id='answerType230646' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230646[]' id='answer-id-915702' class='answer   answerof-230646 ' value='915702'   \/><label for='answer-id-915702' id='answer-label-915702' class=' answer'><span>Assign Permission Sets that allow Status Transitions.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230646[]' id='answer-id-915703' class='answer   answerof-230646 ' value='915703'   \/><label for='answer-id-915703' id='answer-label-915703' class=' answer'><span>Allow Status Transitions based on Role.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230646[]' id='answer-id-915704' class='answer   answerof-230646 ' value='915704'   \/><label for='answer-id-915704' id='answer-label-915704' class=' answer'><span>Limit Status Transitions based on Profile.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230646[]' id='answer-id-915705' class='answer   answerof-230646 ' value='915705'   \/><label for='answer-id-915705' id='answer-label-915705' class=' answer'><span>Configure Status Transitions based on Resource Type.<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-42' style=';'><div id='questionWrap-42'  class='   watupro-question-id-230647'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>42. <\/span>Often, Technicians earn certifications that must be renewed periodically to ensure their skills remain up-to-date . <br \/>\r<br>How can these certifications be manager on the Resource?<\/div><input type='hidden' name='question_id[]' id='qID_42' value='230647' \/><input type='hidden' id='answerType230647' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230647[]' id='answer-id-915706' class='answer   answerof-230647 ' value='915706'   \/><label for='answer-id-915706' id='answer-label-915706' class=' answer'><span>Add the Resource Skill and track certification using reminder.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230647[]' id='answer-id-915707' class='answer   answerof-230647 ' value='915707'   \/><label for='answer-id-915707' id='answer-label-915707' class=' answer'><span>Add the Resource Skill and create Absence once expired.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230647[]' id='answer-id-915708' class='answer   answerof-230647 ' value='915708'   \/><label for='answer-id-915708' id='answer-label-915708' class=' answer'><span>Add the Resource Skill as Time Phased.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230647[]' id='answer-id-915709' class='answer   answerof-230647 ' value='915709'   \/><label for='answer-id-915709' id='answer-label-915709' class=' answer'><span>Add the Resource Skill and remove from the Service Territory once expired.<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-43' style=';'><div id='questionWrap-43'  class='   watupro-question-id-230648'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>43. <\/span>universal container (uc) sells shipping Containers and container parts. UC wants to track each customer's container and associated part for field servicing, sales, and reporting purposes <br \/>\r<br>Which solution should a Consultant recommend to relate the part to a customer container?<\/div><input type='hidden' name='question_id[]' id='qID_43' value='230648' \/><input type='hidden' id='answerType230648' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230648[]' id='answer-id-915710' class='answer   answerof-230648 ' value='915710'   \/><label for='answer-id-915710' id='answer-label-915710' class=' answer'><span>Add the container as an asset on account and make the part internal assets<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230648[]' id='answer-id-915711' class='answer   answerof-230648 ' value='915711'   \/><label for='answer-id-915711' id='answer-label-915711' class=' answer'><span>Add the container as product on the account and part to the child product related list<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230648[]' id='answer-id-915712' class='answer   answerof-230648 ' value='915712'   \/><label for='answer-id-915712' id='answer-label-915712' class=' answer'><span>Create a hierarchical relationship between the parent product container and the child part product<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230648[]' id='answer-id-915713' class='answer   answerof-230648 ' value='915713'   \/><label for='answer-id-915713' id='answer-label-915713' class=' answer'><span>Create an asset hierarchy on account with container as root asset and part as the child assets<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-44' style=';'><div id='questionWrap-44'  class='   watupro-question-id-230649'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>44. <\/span>universal containers want to track the time a service resource spends on each step of a more complex repair job. This time could include travel, prep and on site time. <br \/>\r<br>How could a service resource's timesheet be configured to track the total time spent on each step?<\/div><input type='hidden' name='question_id[]' id='qID_44' value='230649' \/><input type='hidden' id='answerType230649' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230649[]' id='answer-id-915714' class='answer   answerof-230649 ' value='915714'   \/><label for='answer-id-915714' id='answer-label-915714' class=' answer'><span>Relate the timesheet entries to the work order line time<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230649[]' id='answer-id-915715' class='answer   answerof-230649 ' value='915715'   \/><label for='answer-id-915715' id='answer-label-915715' class=' answer'><span>Relate the timesheet entries to the service appointment<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230649[]' id='answer-id-915716' class='answer   answerof-230649 ' value='915716'   \/><label for='answer-id-915716' id='answer-label-915716' class=' answer'><span>Relate the time sheet to the service appointment<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230649[]' id='answer-id-915717' class='answer   answerof-230649 ' value='915717'   \/><label for='answer-id-915717' id='answer-label-915717' class=' answer'><span>Relate the time sheet to the work order line item<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-45' style=';'><div id='questionWrap-45'  class='   watupro-question-id-230650'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>45. <\/span>Northern trail outfitters (N T O) wants to automatically dispatch a technician\u2019s next two service appointments after the technician completes their current service appointment. NTO wants to be consistent across all of the service territories and control the number of service appointments that are pushed to the technician. <br \/>\r<br>What automated processing should the consultant configure upon work order completion to dispatch the next two appointments?<\/div><input type='hidden' name='question_id[]' id='qID_45' value='230650' \/><input type='hidden' id='answerType230650' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230650[]' id='answer-id-915718' class='answer   answerof-230650 ' value='915718'   \/><label for='answer-id-915718' id='answer-label-915718' class=' answer'><span>Create an apex trigger.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230650[]' id='answer-id-915719' class='answer   answerof-230650 ' value='915719'   \/><label for='answer-id-915719' id='answer-label-915719' class=' answer'><span>Build a workflow rule.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230650[]' id='answer-id-915720' class='answer   answerof-230650 ' value='915720'   \/><label for='answer-id-915720' id='answer-label-915720' class=' answer'><span>Configure an auto dispatch schedule job.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230650[]' id='answer-id-915721' class='answer   answerof-230650 ' value='915721'   \/><label for='answer-id-915721' id='answer-label-915721' class=' answer'><span>Enable drip feed dispatch.<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-46' style=';'><div id='questionWrap-46'  class='   watupro-question-id-230651'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>46. <\/span>Universal Containers wants to ensure that Service Appointments are only assigned to Active Resources. <br \/>\r<br>Which configuration should a Consultant recommend for the Scheduling Policy?<\/div><input type='hidden' name='question_id[]' id='qID_46' value='230651' \/><input type='hidden' id='answerType230651' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230651[]' id='answer-id-915722' class='answer   answerof-230651 ' value='915722'   \/><label for='answer-id-915722' id='answer-label-915722' class=' answer'><span>Match Fields<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230651[]' id='answer-id-915723' class='answer   answerof-230651 ' value='915723'   \/><label for='answer-id-915723' id='answer-label-915723' class=' answer'><span>Preferred Resources<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230651[]' id='answer-id-915724' class='answer   answerof-230651 ' value='915724'   \/><label for='answer-id-915724' id='answer-label-915724' class=' answer'><span>Match Boolean<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230651[]' id='answer-id-915725' class='answer   answerof-230651 ' value='915725'   \/><label for='answer-id-915725' id='answer-label-915725' class=' answer'><span>Required Resources.<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-47' style=';'><div id='questionWrap-47'  class='   watupro-question-id-230652'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>47. <\/span>Universal Containers wants their Technicians to record an Asset Number using a barcode scanner when completing Work Orders . <br \/>\r<br>What field types should be configured to capture this information?<\/div><input type='hidden' name='question_id[]' id='qID_47' value='230652' \/><input type='hidden' id='answerType230652' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230652[]' id='answer-id-915726' class='answer   answerof-230652 ' value='915726'   \/><label for='answer-id-915726' id='answer-label-915726' class=' answer'><span>Barcode<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230652[]' id='answer-id-915727' class='answer   answerof-230652 ' value='915727'   \/><label for='answer-id-915727' id='answer-label-915727' class=' answer'><span>Formula<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230652[]' id='answer-id-915728' class='answer   answerof-230652 ' value='915728'   \/><label for='answer-id-915728' id='answer-label-915728' class=' answer'><span>Text<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230652[]' id='answer-id-915729' class='answer   answerof-230652 ' value='915729'   \/><label for='answer-id-915729' id='answer-label-915729' class=' answer'><span>Number<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-48' style=';'><div id='questionWrap-48'  class='   watupro-question-id-230653'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>48. <\/span>Universal Containers wants to encourage their Technicians to identify sales opportunities in the field . <br \/>\r<br>Which option should a Consultant recommend?<\/div><input type='hidden' name='question_id[]' id='qID_48' value='230653' \/><input type='hidden' id='answerType230653' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230653[]' id='answer-id-915730' class='answer   answerof-230653 ' value='915730'   \/><label for='answer-id-915730' id='answer-label-915730' class=' answer'><span>Log a follow-up task on the Work Order.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230653[]' id='answer-id-915731' class='answer   answerof-230653 ' value='915731'   \/><label for='answer-id-915731' id='answer-label-915731' class=' answer'><span>Call the Sales Team with the Opportunity.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230653[]' id='answer-id-915732' class='answer   answerof-230653 ' value='915732'   \/><label for='answer-id-915732' id='answer-label-915732' class=' answer'><span>Create a custom filed on the Work Order.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230653[]' id='answer-id-915733' class='answer   answerof-230653 ' value='915733'   \/><label for='answer-id-915733' id='answer-label-915733' class=' answer'><span>Create a Quick Action to create the Opportunity.<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-49' style=';'><div id='questionWrap-49'  class='   watupro-question-id-230654'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>49. <\/span>Over 70% of Universal Containers\u2019 sales are made by Field Technicians during on-site, customer visits, Many times, after selling a product, they will install the product as part of the current body of work . <br \/>\r<br>How should a Consultant recommend accomplishing this in the Field Service mobile app?<\/div><input type='hidden' name='question_id[]' id='qID_49' value='230654' \/><input type='hidden' id='answerType230654' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230654[]' id='answer-id-915734' class='answer   answerof-230654 ' value='915734'   \/><label for='answer-id-915734' id='answer-label-915734' class=' answer'><span>Create a New Task linked to the Contact and assign to a Sales Rep.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230654[]' id='answer-id-915735' class='answer   answerof-230654 ' value='915735'   \/><label for='answer-id-915735' id='answer-label-915735' class=' answer'><span>Add a \u201cCreate Opportunity\u201d Quick Action to the Work Order Line Item.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230654[]' id='answer-id-915736' class='answer   answerof-230654 ' value='915736'   \/><label for='answer-id-915736' id='answer-label-915736' class=' answer'><span>Create a custom Visualforce page to create a new Opportunity.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230654[]' id='answer-id-915737' class='answer   answerof-230654 ' value='915737'   \/><label for='answer-id-915737' id='answer-label-915737' class=' answer'><span>Add an \u201cUpsell\u201d Quick Action to the Account that creates a new Work Order<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-50' style=';'><div id='questionWrap-50'  class='   watupro-question-id-230655'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>50. <\/span>an inventory manager at universal containers wants to better understand the distribution of a critical and expensive part across all Inventory locations as the is reused and restocked <br \/>\r<br>What should the consultant leverage to meet this requirement?<\/div><input type='hidden' name='question_id[]' id='qID_50' value='230655' \/><input type='hidden' id='answerType230655' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230655[]' id='answer-id-915738' class='answer   answerof-230655 ' value='915738'   \/><label for='answer-id-915738' id='answer-label-915738' class=' answer'><span>Assets<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230655[]' id='answer-id-915739' class='answer   answerof-230655 ' value='915739'   \/><label for='answer-id-915739' id='answer-label-915739' class=' answer'><span>entertainment plan<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230655[]' id='answer-id-915740' class='answer   answerof-230655 ' value='915740'   \/><label for='answer-id-915740' id='answer-label-915740' class=' answer'><span>product item<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230655[]' id='answer-id-915741' class='answer   answerof-230655 ' value='915741'   \/><label for='answer-id-915741' id='answer-label-915741' class=' answer'><span>maintenance plan<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-51' style=';'><div id='questionWrap-51'  class='   watupro-question-id-230656'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>51. <\/span>Universal Containers wants to process mobile payments . <br \/>\r<br>How can this requirement be met?<\/div><input type='hidden' name='question_id[]' id='qID_51' value='230656' \/><input type='hidden' id='answerType230656' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230656[]' id='answer-id-915742' class='answer   answerof-230656 ' value='915742'   \/><label for='answer-id-915742' id='answer-label-915742' class=' answer'><span>Attach a picture of the credit card<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230656[]' id='answer-id-915743' class='answer   answerof-230656 ' value='915743'   \/><label for='answer-id-915743' id='answer-label-915743' class=' answer'><span>Add a custom filed to store the credit card number<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230656[]' id='answer-id-915744' class='answer   answerof-230656 ' value='915744'   \/><label for='answer-id-915744' id='answer-label-915744' class=' answer'><span>Create a custom payments object<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230656[]' id='answer-id-915745' class='answer   answerof-230656 ' value='915745'   \/><label for='answer-id-915745' id='answer-label-915745' class=' answer'><span>Install an AppExchange package.<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-52' style=';'><div id='questionWrap-52'  class='   watupro-question-id-230657'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>52. <\/span>Upon arrival for the service appointment, technician report a team of people is required to resolve the issue <br \/>\r<br>How can the dispatcher ensure the required resources are assign to the issue?<\/div><input type='hidden' name='question_id[]' id='qID_52' value='230657' \/><input type='hidden' id='answerType230657' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230657[]' id='answer-id-915746' class='answer   answerof-230657 ' value='915746'   \/><label for='answer-id-915746' id='answer-label-915746' class=' answer'><span>Create a new work order and assign a crew<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230657[]' id='answer-id-915747' class='answer   answerof-230657 ' value='915747'   \/><label for='answer-id-915747' id='answer-label-915747' class=' answer'><span>Create a new service appointment and assign to crew<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230657[]' id='answer-id-915748' class='answer   answerof-230657 ' value='915748'   \/><label for='answer-id-915748' id='answer-label-915748' class=' answer'><span>Assign the existing service appointment to the crew<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230657[]' id='answer-id-915749' class='answer   answerof-230657 ' value='915749'   \/><label for='answer-id-915749' id='answer-label-915749' class=' answer'><span>Assign the existing work order to crew<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-53' style=';'><div id='questionWrap-53'  class='   watupro-question-id-230658'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>53. <\/span>Universal Containers is implementing Field Service Lightning and wants to make sure the dispatch team receives Work Orders with appropriate resource and timeframe requirements defined . <br \/>\r<br>What should a Consultant implement to achieve this requirement?<\/div><input type='hidden' name='question_id[]' id='qID_53' value='230658' \/><input type='hidden' id='answerType230658' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230658[]' id='answer-id-915750' class='answer   answerof-230658 ' value='915750'   \/><label for='answer-id-915750' id='answer-label-915750' class=' answer'><span>Work Types, Skill Routing, Skill Requirements, Operating Hours<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230658[]' id='answer-id-915751' class='answer   answerof-230658 ' value='915751'   \/><label for='answer-id-915751' id='answer-label-915751' class=' answer'><span>Case process, Work Types, Entitlements, and Milestones<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230658[]' id='answer-id-915752' class='answer   answerof-230658 ' value='915752'   \/><label for='answer-id-915752' id='answer-label-915752' class=' answer'><span>Skill Requirements, Work Types, Case Process, Milestones<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230658[]' id='answer-id-915753' class='answer   answerof-230658 ' value='915753'   \/><label for='answer-id-915753' id='answer-label-915753' class=' answer'><span>Work Types, Skill Requirements, Entitlements, and Milestones<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-54' style=';'><div id='questionWrap-54'  class='   watupro-question-id-230659'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>54. <\/span>An inventory manager at Universal Containers wants to better understand the distribution of a critical and expensive part across all inventory locations as the part is reused and restocked. <br \/>\r<br>What should the Consultant leverage to meet this requirement?<\/div><input type='hidden' name='question_id[]' id='qID_54' value='230659' \/><input type='hidden' id='answerType230659' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230659[]' id='answer-id-915754' class='answer   answerof-230659 ' value='915754'   \/><label for='answer-id-915754' id='answer-label-915754' class=' answer'><span>Maintenance Plan<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230659[]' id='answer-id-915755' class='answer   answerof-230659 ' value='915755'   \/><label for='answer-id-915755' id='answer-label-915755' class=' answer'><span>Product Item<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230659[]' id='answer-id-915756' class='answer   answerof-230659 ' value='915756'   \/><label for='answer-id-915756' id='answer-label-915756' class=' answer'><span>Entitlement Plan<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230659[]' id='answer-id-915757' class='answer   answerof-230659 ' value='915757'   \/><label for='answer-id-915757' id='answer-label-915757' class=' answer'><span>Assets<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-55' style=';'><div id='questionWrap-55'  class='   watupro-question-id-230660'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>55. <\/span>Northern Trail Outfitters has hired a contractor to help with service calls on an as-needed basis. The contractor should be limited to travel a maximum of 50 minutes from home. <br \/>\r<br>Which action should a consultant recommend?<\/div><input type='hidden' name='question_id[]' id='qID_55' value='230660' \/><input type='hidden' id='answerType230660' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230660[]' id='answer-id-915758' class='answer   answerof-230660 ' value='915758'   \/><label for='answer-id-915758' id='answer-label-915758' class=' answer'><span>Link rules to Relevance Groups.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230660[]' id='answer-id-915759' class='answer   answerof-230660 ' value='915759'   \/><label for='answer-id-915759' id='answer-label-915759' class=' answer'><span>Assign a high efficiency score.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230660[]' id='answer-id-915760' class='answer   answerof-230660 ' value='915760'   \/><label for='answer-id-915760' id='answer-label-915760' class=' answer'><span>Check 'Keep These Appointments Scheduled'.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230660[]' id='answer-id-915761' class='answer   answerof-230660 ' value='915761'   \/><label for='answer-id-915761' id='answer-label-915761' class=' answer'><span>Include a Match Fields work rule.<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-56' style=';'><div id='questionWrap-56'  class='   watupro-question-id-230661'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>56. <\/span>Universal Containers wants to ensure that Service Appointments are only assigned to Resources who are Active . <br \/>\r<br>What configuration should a Consultant recommend for the Scheduling Policy?<\/div><input type='hidden' name='question_id[]' id='qID_56' value='230661' \/><input type='hidden' id='answerType230661' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230661[]' id='answer-id-915762' class='answer   answerof-230661 ' value='915762'   \/><label for='answer-id-915762' id='answer-label-915762' class=' answer'><span>Match Fields<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230661[]' id='answer-id-915763' class='answer   answerof-230661 ' value='915763'   \/><label for='answer-id-915763' id='answer-label-915763' class=' answer'><span>Required Resource<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230661[]' id='answer-id-915764' class='answer   answerof-230661 ' value='915764'   \/><label for='answer-id-915764' id='answer-label-915764' class=' answer'><span>Match Boolean<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230661[]' id='answer-id-915765' class='answer   answerof-230661 ' value='915765'   \/><label for='answer-id-915765' id='answer-label-915765' class=' answer'><span>Preferred Resource<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-57' style=';'><div id='questionWrap-57'  class='   watupro-question-id-230662'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>57. <\/span>Which fields on service appointments help ensure that they are completed within the agreed upon service level agreement (SLA) with universal containers customers?<\/div><input type='hidden' name='question_id[]' id='qID_57' value='230662' \/><input type='hidden' id='answerType230662' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230662[]' id='answer-id-915766' class='answer   answerof-230662 ' value='915766'   \/><label for='answer-id-915766' id='answer-label-915766' class=' answer'><span>Scheduled start, scheduled end<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230662[]' id='answer-id-915767' class='answer   answerof-230662 ' value='915767'   \/><label for='answer-id-915767' id='answer-label-915767' class=' answer'><span>Actual start, actual end<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230662[]' id='answer-id-915768' class='answer   answerof-230662 ' value='915768'   \/><label for='answer-id-915768' id='answer-label-915768' class=' answer'><span>Earliest start permitted, due date<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230662[]' id='answer-id-915769' class='answer   answerof-230662 ' value='915769'   \/><label for='answer-id-915769' id='answer-label-915769' class=' answer'><span>Arrival window start, arrival window end<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-58' style=';'><div id='questionWrap-58'  class='   watupro-question-id-230663'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>58. <\/span>universal container UC services customers in multiple time zones. UC Dispatcher need to see the dates and time in dispatcher console for the time zone where jobs are being performed <br \/>\r<br>How should the consultant configure this?<\/div><input type='hidden' name='question_id[]' id='qID_58' value='230663' \/><input type='hidden' id='answerType230663' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230663[]' id='answer-id-915770' class='answer   answerof-230663 ' value='915770'   \/><label for='answer-id-915770' id='answer-label-915770' class=' answer'><span>Create the formula to calculate the time zone offset from the user to territory time zone<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230663[]' id='answer-id-915771' class='answer   answerof-230663 ' value='915771'   \/><label for='answer-id-915771' id='answer-label-915771' class=' answer'><span>Set the dispatch console to display in territory time zone in the field service settings<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230663[]' id='answer-id-915772' class='answer   answerof-230663 ' value='915772'   \/><label for='answer-id-915772' id='answer-label-915772' class=' answer'><span>Set the dispatch console to display in the user time zone in field service settings<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230663[]' id='answer-id-915773' class='answer   answerof-230663 ' value='915773'   \/><label for='answer-id-915773' id='answer-label-915773' class=' answer'><span>Configure the dispatcher user time zone to the same as territories they manage<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-59' style=';'><div id='questionWrap-59'  class='   watupro-question-id-230664'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>59. <\/span>Universal Containers wants to use Work Types, since many of their Work Orders require the same Field Service Technician skills . <br \/>\r<br>What should the Consultant consider when using Work Types?<\/div><input type='hidden' name='question_id[]' id='qID_59' value='230664' \/><input type='hidden' id='answerType230664' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230664[]' id='answer-id-915774' class='answer   answerof-230664 ' value='915774'   \/><label for='answer-id-915774' id='answer-label-915774' class=' answer'><span>A change to the skills on a Work Type will affect the required skill on Work Orders previously created from that Work Type.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230664[]' id='answer-id-915775' class='answer   answerof-230664 ' value='915775'   \/><label for='answer-id-915775' id='answer-label-915775' class=' answer'><span>A Work Order inherits the Work Types required skills; however, the user has the ability to add\/remove skills on the Work Order.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230664[]' id='answer-id-915776' class='answer   answerof-230664 ' value='915776'   \/><label for='answer-id-915776' id='answer-label-915776' class=' answer'><span>An existing Work Order Line Item will inherit the required skill of a Work Type, regardless of any existing required skills.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230664[]' id='answer-id-915777' class='answer   answerof-230664 ' value='915777'   \/><label for='answer-id-915777' id='answer-label-915777' class=' answer'><span>A Work Order Line Item will inherit their parent Work Order\u2019s Work Type Skills, and the user is unable to make additional changes.<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-60' style=';'><div id='questionWrap-60'  class='   watupro-question-id-230665'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>60. <\/span>Universal containers (UC) wants to schedule work orders only if technicians have the necessary qualifications to complete the designated work <br \/>\r<br>In which two ways can UC achieve this Choose 2 answers<\/div><input type='hidden' name='question_id[]' id='qID_60' value='230665' \/><input type='hidden' id='answerType230665' value='checkbox'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-230665[]' id='answer-id-915778' class='answer   answerof-230665 ' value='915778'   \/><label for='answer-id-915778' id='answer-label-915778' class=' answer'><span>Leverage the match skills work rule when scheduling appointments<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-230665[]' id='answer-id-915779' class='answer   answerof-230665 ' value='915779'   \/><label for='answer-id-915779' id='answer-label-915779' class=' answer'><span>Create skills that relate to qualifications from setup and assign them to a service resource<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-230665[]' id='answer-id-915780' class='answer   answerof-230665 ' value='915780'   \/><label for='answer-id-915780' id='answer-label-915780' class=' answer'><span>Leverage the match skills scheduling policy when scheduling appointments<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-230665[]' id='answer-id-915781' class='answer   answerof-230665 ' value='915781'   \/><label for='answer-id-915781' id='answer-label-915781' class=' answer'><span>Create skills that relate to qualifications from the skills tab end assign them to a service resource<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-61' style=';'><div id='questionWrap-61'  class='   watupro-question-id-230666'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>61. <\/span>universal containers technician may be assigned to jobs with arrival window to meet the costumer appointment time preference technicians are also assigned to jobs without a preferred appointment time <br \/>\r<br>In which two ways should the consultant define operation house to meet this requirement Choose 2 answers<\/div><input type='hidden' name='question_id[]' id='qID_61' value='230666' \/><input type='hidden' id='answerType230666' value='checkbox'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-230666[]' id='answer-id-915782' class='answer   answerof-230666 ' value='915782'   \/><label for='answer-id-915782' id='answer-label-915782' class=' answer'><span>When service resources are available for work<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-230666[]' id='answer-id-915783' class='answer   answerof-230666 ' value='915783'   \/><label for='answer-id-915783' id='answer-label-915783' class=' answer'><span>The maintenance plan for account<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-230666[]' id='answer-id-915784' class='answer   answerof-230666 ' value='915784'   \/><label for='answer-id-915784' id='answer-label-915784' class=' answer'><span>The due date of the service appointment<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-230666[]' id='answer-id-915785' class='answer   answerof-230666 ' value='915785'   \/><label for='answer-id-915785' id='answer-label-915785' class=' answer'><span>The time slots for appointment booking<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-62' style=';'><div id='questionWrap-62'  class='   watupro-question-id-230667'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>62. <\/span>Universal Containers sells products that are made up of serialized components. Field Technicians often need to work on a specific component . <br \/>\r<br>How should a Consultant recommend tracking the products a customer buys so Work Orders can be assigned to a component?<\/div><input type='hidden' name='question_id[]' id='qID_62' value='230667' \/><input type='hidden' id='answerType230667' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230667[]' id='answer-id-915786' class='answer   answerof-230667 ' value='915786'   \/><label for='answer-id-915786' id='answer-label-915786' class=' answer'><span>Use Work Orders and define a hierarchy.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230667[]' id='answer-id-915787' class='answer   answerof-230667 ' value='915787'   \/><label for='answer-id-915787' id='answer-label-915787' class=' answer'><span>Use Orders and Order Products.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230667[]' id='answer-id-915788' class='answer   answerof-230667 ' value='915788'   \/><label for='answer-id-915788' id='answer-label-915788' class=' answer'><span>Use Products and Product Families.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230667[]' id='answer-id-915789' class='answer   answerof-230667 ' value='915789'   \/><label for='answer-id-915789' id='answer-label-915789' class=' answer'><span>Use Assets and define a hierarchy.<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-63' style=';'><div id='questionWrap-63'  class='   watupro-question-id-230668'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>63. <\/span>Which three factors should the consultant consider when recommending a routing option? Choose 3 answers<\/div><input type='hidden' name='question_id[]' id='qID_63' value='230668' \/><input type='hidden' id='answerType230668' value='checkbox'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-230668[]' id='answer-id-915790' class='answer   answerof-230668 ' value='915790'   \/><label for='answer-id-915790' id='answer-label-915790' class=' answer'><span>Aerial routing is used if a service appointment requires a travel distance of more than 200 kilometres<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-230668[]' id='answer-id-915791' class='answer   answerof-230668 ' value='915791'   \/><label for='answer-id-915791' id='answer-label-915791' class=' answer'><span>Multiday work schedule only aerial routing.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-230668[]' id='answer-id-915792' class='answer   answerof-230668 ' value='915792'   \/><label for='answer-id-915792' id='answer-label-915792' class=' answer'><span>Street level routing incorporates Google map api and run faster than aerial routing<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-230668[]' id='answer-id-915793' class='answer   answerof-230668 ' value='915793'   \/><label for='answer-id-915793' id='answer-label-915793' class=' answer'><span>Aerial Routing is used if a service appointment requires a travel distance of more than 100 kilometres<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-230668[]' id='answer-id-915794' class='answer   answerof-230668 ' value='915794'   \/><label for='answer-id-915794' id='answer-label-915794' class=' answer'><span>Aerial routing computes the shortest distance between two locations based on a straight-line route<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-64' style=';'><div id='questionWrap-64'  class='   watupro-question-id-230669'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>64. <\/span>Universal Containers is expecting the amount of work to increase significantly over the next three weeks. They have decided to engage a new third-party Contract Provider to help with the additional work . <br \/>\r<br>How should a Consultant recommend Configuring the new Contractor?<\/div><input type='hidden' name='question_id[]' id='qID_64' value='230669' \/><input type='hidden' id='answerType230669' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230669[]' id='answer-id-915795' class='answer   answerof-230669 ' value='915795'   \/><label for='answer-id-915795' id='answer-label-915795' class=' answer'><span>Create a Capacity-based Resource and delete that Resource after three weeks.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230669[]' id='answer-id-915796' class='answer   answerof-230669 ' value='915796'   \/><label for='answer-id-915796' id='answer-label-915796' class=' answer'><span>Create a Resource and give them 24-hour availability for the next three weeks.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230669[]' id='answer-id-915797' class='answer   answerof-230669 ' value='915797'   \/><label for='answer-id-915797' id='answer-label-915797' class=' answer'><span>Create a Capacity-based Resource and give them 24-hour availability for the next three weeks.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230669[]' id='answer-id-915798' class='answer   answerof-230669 ' value='915798'   \/><label for='answer-id-915798' id='answer-label-915798' class=' answer'><span>Create a Capacity-based Resource and give them Capacity for the next three weeks.<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-65' style=';'><div id='questionWrap-65'  class='   watupro-question-id-230670'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>65. <\/span>Universal Containers wants to monitor Customer Satisfaction (CSAT) after a Work Order is complete . <br \/>\r<br>How can CSAT information be collected?<\/div><input type='hidden' name='question_id[]' id='qID_65' value='230670' \/><input type='hidden' id='answerType230670' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230670[]' id='answer-id-915799' class='answer   answerof-230670 ' value='915799'   \/><label for='answer-id-915799' id='answer-label-915799' class=' answer'><span>Add the CSAT Visualforce page to the Work Order.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230670[]' id='answer-id-915800' class='answer   answerof-230670 ' value='915800'   \/><label for='answer-id-915800' id='answer-label-915800' class=' answer'><span>Install the Survey Snap-in for CSAT capture.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230670[]' id='answer-id-915801' class='answer   answerof-230670 ' value='915801'   \/><label for='answer-id-915801' id='answer-label-915801' class=' answer'><span>Install an AppExchange Package.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230670[]' id='answer-id-915802' class='answer   answerof-230670 ' value='915802'   \/><label for='answer-id-915802' id='answer-label-915802' class=' answer'><span>Enable the CSAT Quick Action for Work Orders.<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-66' style=';'><div id='questionWrap-66'  class='   watupro-question-id-230671'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>66. <\/span>Universal Containers wants their Technicians to capture potential up-sell opportunities identified during site visits that will then be addressed by the inside sales team . <br \/>\r<br>What Configuration will support this requirement?<\/div><input type='hidden' name='question_id[]' id='qID_66' value='230671' \/><input type='hidden' id='answerType230671' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230671[]' id='answer-id-915803' class='answer   answerof-230671 ' value='915803'   \/><label for='answer-id-915803' id='answer-label-915803' class=' answer'><span>Create a Service Appointment Quick Action to create a Lead record and add it to the appropriate page layout.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230671[]' id='answer-id-915804' class='answer   answerof-230671 ' value='915804'   \/><label for='answer-id-915804' id='answer-label-915804' class=' answer'><span>Create a Web-to-Lead page that submits to the inside sales team. Add a link to the Case Page Layout.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230671[]' id='answer-id-915805' class='answer   answerof-230671 ' value='915805'   \/><label for='answer-id-915805' id='answer-label-915805' class=' answer'><span>Create a Public Group for the inside sales team, and share Work Orders to the group via Sharing Rules.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230671[]' id='answer-id-915806' class='answer   answerof-230671 ' value='915806'   \/><label for='answer-id-915806' id='answer-label-915806' class=' answer'><span>Configure a Flow against Cases that auto-creates leads and assigns them to the insides sales team Queue.<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-67' style=';'><div id='questionWrap-67'  class='   watupro-question-id-230672'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>67. <\/span>To ensure that preventative maintenance work can be completed on time. Universal Containers wants to automatically generate Work Orders 14 days before the next suggested maintenance date. <br \/>\r<br>How should the Consultant meet this requirement?<\/div><input type='hidden' name='question_id[]' id='qID_67' value='230672' \/><input type='hidden' id='answerType230672' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230672[]' id='answer-id-915807' class='answer   answerof-230672 ' value='915807'   \/><label for='answer-id-915807' id='answer-label-915807' class=' answer'><span>Define a generation horizon of 14 days.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230672[]' id='answer-id-915808' class='answer   answerof-230672 ' value='915808'   \/><label for='answer-id-915808' id='answer-label-915808' class=' answer'><span>Define a generation timeframe of 14 days.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230672[]' id='answer-id-915809' class='answer   answerof-230672 ' value='915809'   \/><label for='answer-id-915809' id='answer-label-915809' class=' answer'><span>Configure Auto-generate Work Orders to True.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230672[]' id='answer-id-915810' class='answer   answerof-230672 ' value='915810'   \/><label for='answer-id-915810' id='answer-label-915810' class=' answer'><span>Define a generation horizon of 20,160 minutes.<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-68' style=';'><div id='questionWrap-68'  class='   watupro-question-id-230673'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>68. <\/span>Universal Containers wants Field Technicians to capture customer authorization via a signature through Salesforce mobile app. <br \/>\r<br>What should a Consultant recommend?<\/div><input type='hidden' name='question_id[]' id='qID_68' value='230673' \/><input type='hidden' id='answerType230673' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230673[]' id='answer-id-915811' class='answer   answerof-230673 ' value='915811'   \/><label for='answer-id-915811' id='answer-label-915811' class=' answer'><span>Create a Quick Action on the Service Appointment to launch a Visualforce signature page.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230673[]' id='answer-id-915812' class='answer   answerof-230673 ' value='915812'   \/><label for='answer-id-915812' id='answer-label-915812' class=' answer'><span>Create an Approval Process from the Service Appointment for the customer's Authorization.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230673[]' id='answer-id-915813' class='answer   answerof-230673 ' value='915813'   \/><label for='answer-id-915813' id='answer-label-915813' class=' answer'><span>Create a Checkbox on the Service Appointment that will capture the customer's Authorization.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230673[]' id='answer-id-915814' class='answer   answerof-230673 ' value='915814'   \/><label for='answer-id-915814' id='answer-label-915814' class=' answer'><span>Create a custom text field to capture the customer's signature on Salesforce mobile app.<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-69' style=';'><div id='questionWrap-69'  class='   watupro-question-id-230674'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>69. <\/span>A Field Service Technician wants the ability to view a list of currently available parts on another Technician\u2019s truck. The Technician will then have ability to request the part(s) from the other Technician . <br \/>\r<br>What should a Consultant recommend to view and transfer parts between Technicians?<\/div><input type='hidden' name='question_id[]' id='qID_69' value='230674' \/><input type='hidden' id='answerType230674' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230674[]' id='answer-id-915815' class='answer   answerof-230674 ' value='915815'   \/><label for='answer-id-915815' id='answer-label-915815' class=' answer'><span>Build a solution to utilize the Work Order reporting module to view the truck stock and request transfer of stock.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230674[]' id='answer-id-915816' class='answer   answerof-230674 ' value='915816'   \/><label for='answer-id-915816' id='answer-label-915816' class=' answer'><span>Build a solution to view the Technician\u2019s truck stock and create a custom process to request transfer to stock.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230674[]' id='answer-id-915817' class='answer   answerof-230674 ' value='915817'   \/><label for='answer-id-915817' id='answer-label-915817' class=' answer'><span>Build a solution to utilize the Parts transfer functionality to view the truck stock and request transfer of stock.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230674[]' id='answer-id-915818' class='answer   answerof-230674 ' value='915818'   \/><label for='answer-id-915818' id='answer-label-915818' class=' answer'><span>Build a solution to utilize the Asset inventory functionality to view the truck stock and request transfer of stock.<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-70' style=';'><div id='questionWrap-70'  class='   watupro-question-id-230675'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>70. <\/span>Dispatches at Universal Containers want to ensure the Resource being assigned to a Work Order has the correct training . <br \/>\r<br>What should a Consultant implement to accomplish this requirement?<\/div><input type='hidden' name='question_id[]' id='qID_70' value='230675' \/><input type='hidden' id='answerType230675' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230675[]' id='answer-id-915819' class='answer   answerof-230675 ' value='915819'   \/><label for='answer-id-915819' id='answer-label-915819' class=' answer'><span>Set up Service Locations, Set up Location Skills, Define Work Types<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230675[]' id='answer-id-915820' class='answer   answerof-230675 ' value='915820'   \/><label for='answer-id-915820' id='answer-label-915820' class=' answer'><span>Define Work Types, Define Work Order Status, Set up Resource Skills<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230675[]' id='answer-id-915821' class='answer   answerof-230675 ' value='915821'   \/><label for='answer-id-915821' id='answer-label-915821' class=' answer'><span>Define Skills, Set up Skill Requirements, and Set up Resources Skills<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230675[]' id='answer-id-915822' class='answer   answerof-230675 ' value='915822'   \/><label for='answer-id-915822' id='answer-label-915822' class=' answer'><span>Set up Skill Requirements, Define Work Types, Set up Routing Rules.<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-71' style=';'><div id='questionWrap-71'  class='   watupro-question-id-230676'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>71. <\/span>Universal Containers (UC) is using Field Service and has customer meetings at UC\u2019s offices. When booking meetings, they would like them to begin on hour, every hour, between 9am-5pm . <br \/>\r<br>How can this be achieved?<\/div><input type='hidden' name='question_id[]' id='qID_71' value='230676' \/><input type='hidden' id='answerType230676' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230676[]' id='answer-id-915823' class='answer   answerof-230676 ' value='915823'   \/><label for='answer-id-915823' id='answer-label-915823' class=' answer'><span>Use Territory-specific Operating Hours.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230676[]' id='answer-id-915824' class='answer   answerof-230676 ' value='915824'   \/><label for='answer-id-915824' id='answer-label-915824' class=' answer'><span>Use Customer Operating Hours.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230676[]' id='answer-id-915825' class='answer   answerof-230676 ' value='915825'   \/><label for='answer-id-915825' id='answer-label-915825' class=' answer'><span>Use Multiple Operating Hours with Slots for each hour.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230676[]' id='answer-id-915826' class='answer   answerof-230676 ' value='915826'   \/><label for='answer-id-915826' id='answer-label-915826' class=' answer'><span>Use Exact Appointments on the Work Types.<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-72' style=';'><div id='questionWrap-72'  class='   watupro-question-id-230677'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>72. <\/span>Northern trail outfitters (NTO) asks its clients for feedback on every service visit. NTO wants to dispatch the appropriate technicians based on customer feedback. <br \/>\r<br>What are two ways the consultant can meet this requirement? Choose 2 answers<\/div><input type='hidden' name='question_id[]' id='qID_72' value='230677' \/><input type='hidden' id='answerType230677' value='checkbox'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-230677[]' id='answer-id-915827' class='answer   answerof-230677 ' value='915827'   \/><label for='answer-id-915827' id='answer-label-915827' class=' answer'><span>Configure and add excluded and required required resource business objectives to scheduling policies.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-230677[]' id='answer-id-915828' class='answer   answerof-230677 ' value='915828'   \/><label for='answer-id-915828' id='answer-label-915828' class=' answer'><span>Configure customer preferences on the service resource record.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-230677[]' id='answer-id-915829' class='answer   answerof-230677 ' value='915829'   \/><label for='answer-id-915829' id='answer-label-915829' class=' answer'><span>Configure resource preferences on the account or work order.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-230677[]' id='answer-id-915830' class='answer   answerof-230677 ' value='915830'   \/><label for='answer-id-915830' id='answer-label-915830' class=' answer'><span>Configure and add excluded and required resource work rules to scheduling policies.<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-73' style=';'><div id='questionWrap-73'  class='   watupro-question-id-230678'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>73. <\/span>Universal container want technician using the field service lightning mobile app to indicate when service appointment is at risk <br \/>\r<br>What should be a consultant recommended to meet the requirements?<\/div><input type='hidden' name='question_id[]' id='qID_73' value='230678' \/><input type='hidden' id='answerType230678' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230678[]' id='answer-id-915831' class='answer   answerof-230678 ' value='915831'   \/><label for='answer-id-915831' id='answer-label-915831' class=' answer'><span>Adjust the scheduled end field on the service appointment<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230678[]' id='answer-id-915832' class='answer   answerof-230678 ' value='915832'   \/><label for='answer-id-915832' id='answer-label-915832' class=' answer'><span>Change the status field on the service appointment<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230678[]' id='answer-id-915833' class='answer   answerof-230678 ' value='915833'   \/><label for='answer-id-915833' id='answer-label-915833' class=' answer'><span>Update the in-jeopardy field on the service appointment<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230678[]' id='answer-id-915834' class='answer   answerof-230678 ' value='915834'   \/><label for='answer-id-915834' id='answer-label-915834' class=' answer'><span>Post the service appointment chatter feed<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-74' style=';'><div id='questionWrap-74'  class='   watupro-question-id-230679'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>74. <\/span>Universal Containers provides prompt service and has multiple service levels for different customers. Over 50% of Service Appointments are created on the same day they need to be completed. As a result, a Technician\u2019s daily schedule can change multiple times throughout the day . <br \/>\r<br>What method of dispatching should a Consultant recommend implementing?<\/div><input type='hidden' name='question_id[]' id='qID_74' value='230679' \/><input type='hidden' id='answerType230679' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230679[]' id='answer-id-915835' class='answer   answerof-230679 ' value='915835'   \/><label for='answer-id-915835' id='answer-label-915835' class=' answer'><span>Automatically schedule unscheduled services to available Resources.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230679[]' id='answer-id-915836' class='answer   answerof-230679 ' value='915836'   \/><label for='answer-id-915836' id='answer-label-915836' class=' answer'><span>Automatically Dispatch Service Appointments using Drip Feed.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230679[]' id='answer-id-915837' class='answer   answerof-230679 ' value='915837'   \/><label for='answer-id-915837' id='answer-label-915837' class=' answer'><span>Automatically change the status to Dispatched of all Service Appointments.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230679[]' id='answer-id-915838' class='answer   answerof-230679 ' value='915838'   \/><label for='answer-id-915838' id='answer-label-915838' class=' answer'><span>Automatically run Optimization Background Job every hour.<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-75' style=';'><div id='questionWrap-75'  class='   watupro-question-id-230680'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>75. <\/span>A Dispatcher at Universal Containers has just been informed that one of their field employees, who has five services schedules for today, called in sick . <br \/>\r<br>How should the workload be assigned to other Field Technicians?<\/div><input type='hidden' name='question_id[]' id='qID_75' value='230680' \/><input type='hidden' id='answerType230680' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230680[]' id='answer-id-915839' class='answer   answerof-230680 ' value='915839'   \/><label for='answer-id-915839' id='answer-label-915839' class=' answer'><span>Drag and drop the Service Appointments to other available Resources and run Optimization.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230680[]' id='answer-id-915840' class='answer   answerof-230680 ' value='915840'   \/><label for='answer-id-915840' id='answer-label-915840' class=' answer'><span>Ask the Customer Service Rep to call the customers and manually re-schedule for another day.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230680[]' id='answer-id-915841' class='answer   answerof-230680 ' value='915841'   \/><label for='answer-id-915841' id='answer-label-915841' class=' answer'><span>Change the Scheduling Policy to \u201cHigh Intensity\u201d and activate the Background Optimization process.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230680[]' id='answer-id-915842' class='answer   answerof-230680 ' value='915842'   \/><label for='answer-id-915842' id='answer-label-915842' class=' answer'><span>Update the Resource a not available, select the affected Service Appointments, and press \u201cSchedule.\u201d<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-76' style=';'><div id='questionWrap-76'  class='   watupro-question-id-230681'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>76. <\/span>Universal Containers wants to represent and track a Bill of Material (BoM) . <br \/>\r<br>What should a Consultant recommend?<\/div><input type='hidden' name='question_id[]' id='qID_76' value='230681' \/><input type='hidden' id='answerType230681' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230681[]' id='answer-id-915843' class='answer   answerof-230681 ' value='915843'   \/><label for='answer-id-915843' id='answer-label-915843' class=' answer'><span>Use Assets and define a hierarchy.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230681[]' id='answer-id-915844' class='answer   answerof-230681 ' value='915844'   \/><label for='answer-id-915844' id='answer-label-915844' class=' answer'><span>Use a custom object to model the Bo<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230681[]' id='answer-id-915845' class='answer   answerof-230681 ' value='915845'   \/><label for='answer-id-915845' id='answer-label-915845' class=' answer'><span>Use an ERP to manage the Bo<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230681[]' id='answer-id-915846' class='answer   answerof-230681 ' value='915846'   \/><label for='answer-id-915846' id='answer-label-915846' class=' answer'><span>Use Products and add to an Order.<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-77' style=';'><div id='questionWrap-77'  class='   watupro-question-id-230682'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>77. <\/span>Northern Trail Outfitters (NTO) wants to improve customer satisfaction by setting expectations around upcoming appointments. <br \/>\r<br>When designing the Customer Service Representative's user interface, in most cases, which two fields should be shared with the customer about an upcoming appointment? Choose 2 answers<\/div><input type='hidden' name='question_id[]' id='qID_77' value='230682' \/><input type='hidden' id='answerType230682' value='checkbox'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-230682[]' id='answer-id-915847' class='answer   answerof-230682 ' value='915847'   \/><label for='answer-id-915847' id='answer-label-915847' class=' answer'><span>Scheduled End<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-230682[]' id='answer-id-915848' class='answer   answerof-230682 ' value='915848'   \/><label for='answer-id-915848' id='answer-label-915848' class=' answer'><span>Arrival Window Start<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-230682[]' id='answer-id-915849' class='answer   answerof-230682 ' value='915849'   \/><label for='answer-id-915849' id='answer-label-915849' class=' answer'><span>Scheduled Start<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-230682[]' id='answer-id-915850' class='answer   answerof-230682 ' value='915850'   \/><label for='answer-id-915850' id='answer-label-915850' class=' answer'><span>Arrival Window End<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-78' style=';'><div id='questionWrap-78'  class='   watupro-question-id-230683'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>78. <\/span>Universal container UC has 140 service resources who handle 2400 service appointment per day <br \/>\r<br>How should UC define the service territories to ensure the high quality of optimization and dispatcher experience?<\/div><input type='hidden' name='question_id[]' id='qID_78' value='230683' \/><input type='hidden' id='answerType230683' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230683[]' id='answer-id-915851' class='answer   answerof-230683 ' value='915851'   \/><label for='answer-id-915851' id='answer-label-915851' class=' answer'><span>The service territories with fewer than 50 resource<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230683[]' id='answer-id-915852' class='answer   answerof-230683 ' value='915852'   \/><label for='answer-id-915852' id='answer-label-915852' class=' answer'><span>One service territory with four polygons<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230683[]' id='answer-id-915853' class='answer   answerof-230683 ' value='915853'   \/><label for='answer-id-915853' id='answer-label-915853' class=' answer'><span>Two service territories that split the service resource evenly<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230683[]' id='answer-id-915854' class='answer   answerof-230683 ' value='915854'   \/><label for='answer-id-915854' id='answer-label-915854' class=' answer'><span>Five service territories with fewer than 500 service appointment per day<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-79' style=';'><div id='questionWrap-79'  class='   watupro-question-id-230684'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>79. <\/span>a dispatcher notice that the crew assigned to a service appointment is missing a skill requirement for the appointment. <br \/>\r<br>How can the dispatcher update the service crew to meet those requirements?<\/div><input type='hidden' name='question_id[]' id='qID_79' value='230684' \/><input type='hidden' id='answerType230684' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230684[]' id='answer-id-915855' class='answer   answerof-230684 ' value='915855'   \/><label for='answer-id-915855' id='answer-label-915855' class=' answer'><span>Edit the service appointment and add a new service resource.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230684[]' id='answer-id-915856' class='answer   answerof-230684 ' value='915856'   \/><label for='answer-id-915856' id='answer-label-915856' class=' answer'><span>Create a new service appointment with a different crew.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230684[]' id='answer-id-915857' class='answer   answerof-230684 ' value='915857'   \/><label for='answer-id-915857' id='answer-label-915857' class=' answer'><span>Use the crew management tool to add service resources to the crew.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230684[]' id='answer-id-915858' class='answer   answerof-230684 ' value='915858'   \/><label for='answer-id-915858' id='answer-label-915858' class=' answer'><span>Update the service crew on the service appointment\u2019s work type.<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-80' style=';'><div id='questionWrap-80'  class='   watupro-question-id-230685'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>80. <\/span>Universal Containers wants to assign Service Appointment based on the Polygon of the child service territory in the hierarchy. <br \/>\r<br>How should a Consultant assign Service Appointments to the Polygon?<\/div><input type='hidden' name='question_id[]' id='qID_80' value='230685' \/><input type='hidden' id='answerType230685' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230685[]' id='answer-id-915859' class='answer   answerof-230685 ' value='915859'   \/><label for='answer-id-915859' id='answer-label-915859' class=' answer'><span>Set the Polygon Assignment Policy to the Highest Level.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230685[]' id='answer-id-915860' class='answer   answerof-230685 ' value='915860'   \/><label for='answer-id-915860' id='answer-label-915860' class=' answer'><span>Set the Territory Assignment Policy to the Highest Level.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230685[]' id='answer-id-915861' class='answer   answerof-230685 ' value='915861'   \/><label for='answer-id-915861' id='answer-label-915861' class=' answer'><span>Set the Territory Assignment Policy to the Lowest Level.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-230685[]' id='answer-id-915862' class='answer   answerof-230685 ' value='915862'   \/><label for='answer-id-915862' id='answer-label-915862' class=' answer'><span>Set the Polygon Assignment Policy to the Lowest Level.<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div style='display:none' id='question-81'>\n\t<div class='question-content'>\n\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.dumpsbase.com\/freedumps\/wp-content\/plugins\/watupro\/img\/loading.gif\" width=\"16\" height=\"16\" alt=\"Loading...\" title=\"Loading...\" \/>&nbsp;Loading...\t<\/div>\n<\/div>\n\n<br \/>\n\t\n\t\t\t<div class=\"watupro_buttons flex \" id=\"watuPROButtons6511\" >\n\t\t  <div id=\"prev-question\" style=\"display:none;\"><input type=\"button\" value=\"&lt; Previous\" onclick=\"WatuPRO.nextQuestion(event, 'previous');\"\/><\/div>\t\t  \t\t  \t\t   \n\t\t   \t  \t\t<div><input type=\"button\" name=\"action\" class=\"watupro-submit-button\" onclick=\"WatuPRO.submitResult(event)\" id=\"action-button\" value=\"View Results\"  \/>\n\t\t<\/div>\n\t\t<\/div>\n\t\t\n\t<input type=\"hidden\" name=\"quiz_id\" value=\"6511\" id=\"watuPROExamID\"\/>\n\t<input type=\"hidden\" name=\"start_time\" id=\"startTime\" value=\"2026-05-13 13:03:47\" \/>\n\t<input type=\"hidden\" name=\"start_timestamp\" id=\"startTimeStamp\" value=\"1778677427\" \/>\n\t<input type=\"hidden\" name=\"question_ids\" value=\"\" \/>\n\t<input type=\"hidden\" name=\"watupro_questions\" value=\"230606:915536,915537,915538,915539 | 230607:915540,915541,915542,915543 | 230608:915544,915545,915546,915547 | 230609:915548,915549,915550,915551 | 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