{"id":34706,"date":"2022-01-13T02:16:50","date_gmt":"2022-01-13T02:16:50","guid":{"rendered":"https:\/\/www.dumpsbase.com\/freedumps\/?p=34706"},"modified":"2022-01-13T02:16:54","modified_gmt":"2022-01-13T02:16:54","slug":"new-avaya-6211-dumps-questions-2022-pass-avaya-acis-6211-exam-smoothly","status":"publish","type":"post","link":"https:\/\/www.dumpsbase.com\/freedumps\/new-avaya-6211-dumps-questions-2022-pass-avaya-acis-6211-exam-smoothly.html","title":{"rendered":"New Avaya 6211 Dumps Questions [2022] Pass Avaya ACIS 6211 Exam Smoothly"},"content":{"rendered":"\n<p>New Avaya 6211 dumps questions are available at DumpsBase for helping candidates pass Avaya Aura Contact Center Multimedia Implementation Exam successfully and smoothly. The experienced team of DumpsBase have written and verified 60 practice Q&amp;As in total, candidates are suggested to learn all of them with the downloadable pdf file and free testing engine to learn all the 6211 dumps questions and answers carefully and thoroughly. We ensure that you can pass Avaya certification 6211 exam and achieve the Avaya Aura\u00ae Contact Center CCT and Multimedia Implement (ACIS &#8211; 6209) credential without any problems.<\/p>\n<h2><span style=\"background-color: #99cc00;\">Avaya 6211 Free Dumps Are Online<\/span> To Help You Check The Quality OF 6211 Dumps<\/h2>\n<script>\n\t  window.fbAsyncInit = function() {\n\t    FB.init({\n\t      appId            : '622169541470367',\n\t      autoLogAppEvents : true,\n\t      xfbml            : true,\n\t      version          : 'v3.1'\n\t    });\n\t  };\n\t\n\t  (function(d, s, id){\n\t     var js, fjs = d.getElementsByTagName(s)[0];\n\t     if (d.getElementById(id)) {return;}\n\t     js = d.createElement(s); js.id = id;\n\t     js.src = \"https:\/\/connect.facebook.net\/en_US\/sdk.js\";\n\t     fjs.parentNode.insertBefore(js, fjs);\n\t   }(document, 'script', 'facebook-jssdk'));\n\t<\/script><script type=\"text\/javascript\" >\ndocument.addEventListener(\"DOMContentLoaded\", function(event) { \nif(!window.jQuery) alert(\"The important jQuery library is not properly loaded in your site. Your WordPress theme is probably missing the essential wp_head() call. You can switch to another theme and you will see that the plugin works fine and this notice disappears. If you are still not sure what to do you can contact us for help.\");\n});\n<\/script>  \n  \n<div  id=\"watupro_quiz\" class=\"quiz-area single-page-quiz\">\n<p id=\"submittingExam6002\" style=\"display:none;text-align:center;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.dumpsbase.com\/freedumps\/wp-content\/plugins\/watupro\/img\/loading.gif\" width=\"16\" height=\"16\"><\/p>\n\n<div class=\"watupro-exam-description\" id=\"description-quiz-6002\"><\/div>\n\n<form action=\"\" method=\"post\" class=\"quiz-form\" id=\"quiz-6002\"  enctype=\"multipart\/form-data\" >\n<div class='watu-question ' id='question-1' style=';'><div id='questionWrap-1'  class='   watupro-question-id-206186'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>1. <\/span>You areadding an agent in Contact Center Manager Administration (CCMA) Contact Center Management. <br \/>\r<br>How do you add a corresponding user to the Communication Control Toolkit (CCT) as the agent is added to the Contact Center Manager Server (CCMS) database?<\/div><input type='hidden' name='question_id[]' id='qID_1' value='206186' \/><input type='hidden' id='answerType206186' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-206186[]' id='answer-id-823908' class='answer   answerof-206186 ' value='823908'   \/><label for='answer-id-823908' id='answer-label-823908' class=' answer'><span>Enter the SIP address of the agent phoneset in the Voice URI field.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-206186[]' id='answer-id-823909' class='answer   answerof-206186 ' value='823909'   \/><label for='answer-id-823909' id='answer-label-823909' class=' answer'><span>Select the &quot;Enable CTI for this agent&quot; option.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-206186[]' id='answer-id-823910' class='answer   answerof-206186 ' value='823910'   \/><label for='answer-id-823910' id='answer-label-823910' class=' answer'><span>Select the &quot;Create CCT agent&quot; option.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-206186[]' id='answer-id-823911' class='answer   answerof-206186 ' value='823911'   \/><label for='answer-id-823911' id='answer-label-823911' class=' answer'><span>Set the agent user type to &quot;Supervisor\/Agent&quot;.<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-2' style=';'><div id='questionWrap-2'  class='   watupro-question-id-206187'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>2. <\/span>Which component is used to add servers in Contact Center Manager Administration (CCMA)?<\/div><input type='hidden' name='question_id[]' id='qID_2' value='206187' \/><input type='hidden' id='answerType206187' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-206187[]' id='answer-id-823912' class='answer   answerof-206187 ' value='823912'   \/><label for='answer-id-823912' id='answer-label-823912' class=' answer'><span>Configuration<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-206187[]' id='answer-id-823913' class='answer   answerof-206187 ' value='823913'   \/><label for='answer-id-823913' id='answer-label-823913' class=' answer'><span>Multimedia<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-206187[]' id='answer-id-823914' class='answer   answerof-206187 ' value='823914'   \/><label for='answer-id-823914' id='answer-label-823914' class=' answer'><span>Access and Partition Management<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-206187[]' id='answer-id-823915' class='answer   answerof-206187 ' value='823915'   \/><label for='answer-id-823915' id='answer-label-823915' class=' answer'><span>Contact Center Management<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-3' style=';'><div id='questionWrap-3'  class='   watupro-question-id-206188'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>3. <\/span>You have installed an Avaya Aura&reg; Contact Center (AACC) system with Communication Control Toolkit (CCT) and Contact Center Multimedia (CCMM). <br \/>\r<br>Which componentis responsible for pushing the non-voice contacts to Avaya Aura&reg; Agent Desktop?<\/div><input type='hidden' name='question_id[]' id='qID_3' value='206188' \/><input type='hidden' id='answerType206188' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-206188[]' id='answer-id-823916' class='answer   answerof-206188 ' value='823916'   \/><label for='answer-id-823916' id='answer-label-823916' class=' answer'><span>CCMS<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-206188[]' id='answer-id-823917' class='answer   answerof-206188 ' value='823917'   \/><label for='answer-id-823917' id='answer-label-823917' class=' answer'><span>CCT<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-206188[]' id='answer-id-823918' class='answer   answerof-206188 ' value='823918'   \/><label for='answer-id-823918' id='answer-label-823918' class=' answer'><span>CMA<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-4' style=';'><div id='questionWrap-4'  class='   watupro-question-id-206189'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>4. <\/span>Which AvayaAura&reg; Contact Center component is required for Contact Center Multimedia deployment?<\/div><input type='hidden' name='question_id[]' id='qID_4' value='206189' \/><input type='hidden' id='answerType206189' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-206189[]' id='answer-id-823919' class='answer   answerof-206189 ' value='823919'   \/><label for='answer-id-823919' id='answer-label-823919' class=' answer'><span>API Server<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-206189[]' id='answer-id-823920' class='answer   answerof-206189 ' value='823920'   \/><label for='answer-id-823920' id='answer-label-823920' class=' answer'><span>Agent Desktop<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-206189[]' id='answer-id-823921' class='answer   answerof-206189 ' value='823921'   \/><label for='answer-id-823921' id='answer-label-823921' class=' answer'><span>SIP Connector<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-206189[]' id='answer-id-823922' class='answer   answerof-206189 ' value='823922'   \/><label for='answer-id-823922' id='answer-label-823922' class=' answer'><span>Avaya Aura&reg; Media Server<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-5' style=';'><div id='questionWrap-5'  class='   watupro-question-id-206190'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>5. <\/span>After adding and configuring the Contact Center Multimedia (CCMM) server, additional reports are available to you based on information stored within the CCMM server database. <br \/>\r<br>Which two new report types are now available for report creation under the Public Report Template folder? (Choose two.)<\/div><input type='hidden' name='question_id[]' id='qID_5' value='206190' \/><input type='hidden' id='answerType206190' value='checkbox'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-206190[]' id='answer-id-823923' class='answer   answerof-206190 ' value='823923'   \/><label for='answer-id-823923' id='answer-label-823923' class=' answer'><span>Configuration Reports<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-206190[]' id='answer-id-823924' class='answer   answerof-206190 ' value='823924'   \/><label for='answer-id-823924' id='answer-label-823924' class=' answer'><span>Call-by-Call Reports<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-206190[]' id='answer-id-823925' class='answer   answerof-206190 ' value='823925'   \/><label for='answer-id-823925' id='answer-label-823925' class=' answer'><span>Multimedia Reports<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-206190[]' id='answer-id-823926' class='answer   answerof-206190 ' value='823926'   \/><label for='answer-id-823926' id='answer-label-823926' class=' answer'><span>AgentPerformance Reports<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-206190[]' id='answer-id-823927' class='answer   answerof-206190 ' value='823927'   \/><label for='answer-id-823927' id='answer-label-823927' class=' answer'><span>Outbound Reports<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-206190[]' id='answer-id-823928' class='answer   answerof-206190 ' value='823928'   \/><label for='answer-id-823928' id='answer-label-823928' class=' answer'><span>Contact Summary Reports<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-6' style=';'><div id='questionWrap-6'  class='   watupro-question-id-206191'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>6. <\/span>You have launched the Contact Center Multimedia (CCMM) Administration utility. <br \/>\r<br>Which three settings can be configured on the CCMM Administration General Administration page? (Choose three.)<\/div><input type='hidden' name='question_id[]' id='qID_6' value='206191' \/><input type='hidden' id='answerType206191' value='checkbox'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-206191[]' id='answer-id-823929' class='answer   answerof-206191 ' value='823929'   \/><label for='answer-id-823929' id='answer-label-823929' class=' answer'><span>Web Comms<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-206191[]' id='answer-id-823930' class='answer   answerof-206191 ' value='823930'   \/><label for='answer-id-823930' id='answer-label-823930' class=' answer'><span>Agent<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-206191[]' id='answer-id-823931' class='answer   answerof-206191 ' value='823931'   \/><label for='answer-id-823931' id='answer-label-823931' class=' answer'><span>Skillset<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-206191[]' id='answer-id-823932' class='answer   answerof-206191 ' value='823932'   \/><label for='answer-id-823932' id='answer-label-823932' class=' answer'><span>Server<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-206191[]' id='answer-id-823933' class='answer   answerof-206191 ' value='823933'   \/><label for='answer-id-823933' id='answer-label-823933' class=' answer'><span>Email<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-7' style=';'><div id='questionWrap-7'  class='   watupro-question-id-206192'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>7. <\/span>You need to launch the CCT Web Administration Client to perform administrative tasks. <br \/>\r<br>How do you access the CCT Web Administration Client?<\/div><input type='hidden' name='question_id[]' id='qID_7' value='206192' \/><input type='hidden' id='answerType206192' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-206192[]' id='answer-id-823934' class='answer   answerof-206192 ' value='823934'   \/><label for='answer-id-823934' id='answer-label-823934' class=' answer'><span>On the CCMA Launchpadselect: Configuration &gt; Select the CCT server &gt; click CCT Administration &gt; Click the links.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-206192[]' id='answer-id-823935' class='answer   answerof-206192 ' value='823935'   \/><label for='answer-id-823935' id='answer-label-823935' class=' answer'><span>Open a web browser and browse to http:\/\/&lt;servername&gt;\/CCTConsole, where &lt;servername&gt; is the name of the CCMS server.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-206192[]' id='answer-id-823936' class='answer   answerof-206192 ' value='823936'   \/><label for='answer-id-823936' id='answer-label-823936' class=' answer'><span>On the Avaya Aura&reg; Contact Center (AACC) server click: Start &gt; Avaya &gt; Contact Center &gt; Communication Control Toolkit &gt; Ref Client.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-206192[]' id='answer-id-823937' class='answer   answerof-206192 ' value='823937'   \/><label for='answer-id-823937' id='answer-label-823937' class=' answer'><span>On the System Control and Monitor utility &gt; select the CCT tab &gt; click Launch CCT Console button.<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-8' style=';'><div id='questionWrap-8'  class='   watupro-question-id-206193'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>8. <\/span>The Data Import and Export tool is used to import bulk resources from the Windows network into the CCT database. <br \/>\r<br>Which file types are used to export resource configuration data from the Windows network for data analysis?<\/div><input type='hidden' name='question_id[]' id='qID_8' value='206193' \/><input type='hidden' id='answerType206193' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-206193[]' id='answer-id-823938' class='answer   answerof-206193 ' value='823938'   \/><label for='answer-id-823938' id='answer-label-823938' class=' answer'><span>Single standard XML file or flattened XML file<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-206193[]' id='answer-id-823939' class='answer   answerof-206193 ' value='823939'   \/><label for='answer-id-823939' id='answer-label-823939' class=' answer'><span>Single standard HTML file or flattened HTML file<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-206193[]' id='answer-id-823940' class='answer   answerof-206193 ' value='823940'   \/><label for='answer-id-823940' id='answer-label-823940' class=' answer'><span>Single standard CSV file or flattened CSV file<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-206193[]' id='answer-id-823941' class='answer   answerof-206193 ' value='823941'   \/><label for='answer-id-823941' id='answer-label-823941' class=' answer'><span>Single standard XSD file or flattened XSD file<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-9' style=';'><div id='questionWrap-9'  class='   watupro-question-id-206194'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>9. <\/span>Which tool displays the status counts for each multimedia contact type?<\/div><input type='hidden' name='question_id[]' id='qID_9' value='206194' \/><input type='hidden' id='answerType206194' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-206194[]' id='answer-id-823942' class='answer   answerof-206194 ' value='823942'   \/><label for='answer-id-823942' id='answer-label-823942' class=' answer'><span>Contact Center Database Dashboard<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-206194[]' id='answer-id-823943' class='answer   answerof-206194 ' value='823943'   \/><label for='answer-id-823943' id='answer-label-823943' class=' answer'><span>Multimedia Data Management<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-206194[]' id='answer-id-823944' class='answer   answerof-206194 ' value='823944'   \/><label for='answer-id-823944' id='answer-label-823944' class=' answer'><span>Multimedia Dashboard<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-206194[]' id='answer-id-823945' class='answer   answerof-206194 ' value='823945'   \/><label for='answer-id-823945' id='answer-label-823945' class=' answer'><span>Contact Center Database Maintenance<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-10' style=';'><div id='questionWrap-10'  class='   watupro-question-id-206195'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>10. <\/span>In a Web Chat, for which purpose are Web on Hold and Web on Hold URLs created?<\/div><input type='hidden' name='question_id[]' id='qID_10' value='206195' \/><input type='hidden' id='answerType206195' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-206195[]' id='answer-id-823946' class='answer   answerof-206195 ' value='823946'   \/><label for='answer-id-823946' id='answer-label-823946' class=' answer'><span>Treatments given to the customer while waiting for the agent to end the chat session<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-206195[]' id='answer-id-823947' class='answer   answerof-206195 ' value='823947'   \/><label for='answer-id-823947' id='answer-label-823947' class=' answer'><span>Treatments given to the customer while waiting for the agent to join the chat session<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-206195[]' id='answer-id-823948' class='answer   answerof-206195 ' value='823948'   \/><label for='answer-id-823948' id='answer-label-823948' class=' answer'><span>Treatments given to the customer while waiting for the agent to reply in an existing chat session<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-206195[]' id='answer-id-823949' class='answer   answerof-206195 ' value='823949'   \/><label for='answer-id-823949' id='answer-label-823949' class=' answer'><span>Treatments given to the agent while waiting for the customer to join the chat session<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-11' style=';'><div id='questionWrap-11'  class='   watupro-question-id-206196'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>11. <\/span>When analyzing life cycle of an outbound contact in Avaya Aura&reg; Contact Center: <br \/>\r<br>Step 1 shows outbound campaigns are created in the OCMT and loaded into the CCMM database <br \/>\r<br>Step 2 states that each call in the outbound campaign triggers a 'contact arrived' message. <br \/>\r<br>What is Step 3 in the life cycle of an outbound contact in Avaya Aura&reg; Contact Center?<\/div><input type='hidden' name='question_id[]' id='qID_11' value='206196' \/><input type='hidden' id='answerType206196' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-206196[]' id='answer-id-823950' class='answer   answerof-206196 ' value='823950'   \/><label for='answer-id-823950' id='answer-label-823950' class=' answer'><span>Customer details are retrieved for the agent using Web services.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-206196[]' id='answer-id-823951' class='answer   answerof-206196 ' value='823951'   \/><label for='answer-id-823951' id='answer-label-823951' class=' answer'><span>The newly-arrived contact is created and directed to an application using the Open Queue.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-206196[]' id='answer-id-823952' class='answer   answerof-206196 ' value='823952'   \/><label for='answer-id-823952' id='answer-label-823952' class=' answer'><span>The contact is presented to the agent using the Avaya Agent Desktop.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-206196[]' id='answer-id-823953' class='answer   answerof-206196 ' value='823953'   \/><label for='answer-id-823953' id='answer-label-823953' class=' answer'><span>The Contact Center application (scripting) determines how to route the contact, orin this case, present to which agent.<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-12' style=';'><div id='questionWrap-12'  class='   watupro-question-id-206197'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>12. <\/span>During the design of the Outbound Campaign, the administrator chooses between two types of dialing. <br \/>\r<br>Which two types of dialing options are available when designing the Outbound Campaign? (Choose two.)<\/div><input type='hidden' name='question_id[]' id='qID_12' value='206197' \/><input type='hidden' id='answerType206197' value='checkbox'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-206197[]' id='answer-id-823954' class='answer   answerof-206197 ' value='823954'   \/><label for='answer-id-823954' id='answer-label-823954' class=' answer'><span>Preview dialing<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-206197[]' id='answer-id-823955' class='answer   answerof-206197 ' value='823955'   \/><label for='answer-id-823955' id='answer-label-823955' class=' answer'><span>Progressive dialing<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-206197[]' id='answer-id-823956' class='answer   answerof-206197 ' value='823956'   \/><label for='answer-id-823956' id='answer-label-823956' class=' answer'><span>Predictive dialing<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-206197[]' id='answer-id-823957' class='answer   answerof-206197 ' value='823957'   \/><label for='answer-id-823957' id='answer-label-823957' class=' answer'><span>Predetermined dialing<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-13' style=';'><div id='questionWrap-13'  class='   watupro-question-id-206198'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>13. <\/span>When verifying the Communication Control Toolkit (CCT) server was added during installation to the configuration page of the Contact Center Manager Administration (CCMA), which server is associated with the CCT server?<\/div><input type='hidden' name='question_id[]' id='qID_13' value='206198' \/><input type='hidden' id='answerType206198' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-206198[]' id='answer-id-823958' class='answer   answerof-206198 ' value='823958'   \/><label for='answer-id-823958' id='answer-label-823958' class=' answer'><span>Contact Center Multimedia (CCMM)<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-206198[]' id='answer-id-823959' class='answer   answerof-206198 ' value='823959'   \/><label for='answer-id-823959' id='answer-label-823959' class=' answer'><span>License Manager<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-206198[]' id='answer-id-823960' class='answer   answerof-206198 ' value='823960'   \/><label for='answer-id-823960' id='answer-label-823960' class=' answer'><span>Contact Center Manager Administration (CCMA)<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-206198[]' id='answer-id-823961' class='answer   answerof-206198 ' value='823961'   \/><label for='answer-id-823961' id='answer-label-823961' class=' answer'><span>Contact Center Manager Server (CCMS)<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-14' style=';'><div id='questionWrap-14'  class='   watupro-question-id-206199'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>14. <\/span>Which Avaya Aura&reg; Contact Center component is a core component that connects to a PBX to collect incoming voice contacts, provide intelligent queuing, and collect historical data?<\/div><input type='hidden' name='question_id[]' id='qID_14' value='206199' \/><input type='hidden' id='answerType206199' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-206199[]' id='answer-id-823962' class='answer   answerof-206199 ' value='823962'   \/><label for='answer-id-823962' id='answer-label-823962' class=' answer'><span>Contact Center Manager Administration (CCMA)<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-206199[]' id='answer-id-823963' class='answer   answerof-206199 ' value='823963'   \/><label for='answer-id-823963' id='answer-label-823963' class=' answer'><span>Avaya Agent Desktop (AAD)<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-206199[]' id='answer-id-823964' class='answer   answerof-206199 ' value='823964'   \/><label for='answer-id-823964' id='answer-label-823964' class=' answer'><span>Contact Center Multimedia (CCMM)<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-206199[]' id='answer-id-823965' class='answer   answerof-206199 ' value='823965'   \/><label for='answer-id-823965' id='answer-label-823965' class=' answer'><span>Contact Center Manager Server (CCMS)<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-15' style=';'><div id='questionWrap-15'  class='   watupro-question-id-206200'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>15. <\/span>Multimedia skillsets must be defined in the Contact Center Manager Administration (CCMA) for multimedia routing to occur. <br \/>\r<br>Which multimedia prefix is used for the Web Communications skillset?<\/div><input type='hidden' name='question_id[]' id='qID_15' value='206200' \/><input type='hidden' id='answerType206200' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-206200[]' id='answer-id-823966' class='answer   answerof-206200 ' value='823966'   \/><label for='answer-id-823966' id='answer-label-823966' class=' answer'><span>WC_<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-206200[]' id='answer-id-823967' class='answer   answerof-206200 ' value='823967'   \/><label for='answer-id-823967' id='answer-label-823967' class=' answer'><span>VI_<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-206200[]' id='answer-id-823968' class='answer   answerof-206200 ' value='823968'   \/><label for='answer-id-823968' id='answer-label-823968' class=' answer'><span>PO_<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-206200[]' id='answer-id-823969' class='answer   answerof-206200 ' value='823969'   \/><label for='answer-id-823969' id='answer-label-823969' class=' answer'><span>SM_<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-16' style=';'><div id='questionWrap-16'  class='   watupro-question-id-206201'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>16. <\/span>A Contact Center Supervisor is creating an outbound campaign. <br \/>\r<br>Where is the outbound campaign loaded?<\/div><input type='hidden' name='question_id[]' id='qID_16' value='206201' \/><input type='hidden' id='answerType206201' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-206201[]' id='answer-id-823970' class='answer   answerof-206201 ' value='823970'   \/><label for='answer-id-823970' id='answer-label-823970' class=' answer'><span>It is loaded on external database.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-206201[]' id='answer-id-823971' class='answer   answerof-206201 ' value='823971'   \/><label for='answer-id-823971' id='answer-label-823971' class=' answer'><span>It is loaded on the Communication Control Toolkit (CCT) database where it creates contacts and presents them to CCMS via Open Queue.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-206201[]' id='answer-id-823972' class='answer   answerof-206201 ' value='823972'   \/><label for='answer-id-823972' id='answer-label-823972' class=' answer'><span>It is loaded on the Contact Center Manager Server (CCMS) database where it creates contacts and presents them to the CCMS via Open Queue.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-206201[]' id='answer-id-823973' class='answer   answerof-206201 ' value='823973'   \/><label for='answer-id-823973' id='answer-label-823973' class=' answer'><span>It is loaded on the Contact Center Multimedia (CCMM) server database where it creates contacts and presents them to CCMS via Open Queue.<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-17' style=';'><div id='questionWrap-17'  class='   watupro-question-id-206202'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>17. <\/span>Where is the administration of outbound campaigns and management of dialing listsperformed?<\/div><input type='hidden' name='question_id[]' id='qID_17' value='206202' \/><input type='hidden' id='answerType206202' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-206202[]' id='answer-id-823974' class='answer   answerof-206202 ' value='823974'   \/><label for='answer-id-823974' id='answer-label-823974' class=' answer'><span>Contact Center Multimedia Server<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-206202[]' id='answer-id-823975' class='answer   answerof-206202 ' value='823975'   \/><label for='answer-id-823975' id='answer-label-823975' class=' answer'><span>Avaya Aura&reg; Contact Center<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-206202[]' id='answer-id-823976' class='answer   answerof-206202 ' value='823976'   \/><label for='answer-id-823976' id='answer-label-823976' class=' answer'><span>Avaya Proactive Outreach Manager<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-206202[]' id='answer-id-823977' class='answer   answerof-206202 ' value='823977'   \/><label for='answer-id-823977' id='answer-label-823977' class=' answer'><span>Avaya Aura&reg; Media Server<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-18' style=';'><div id='questionWrap-18'  class='   watupro-question-id-206203'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>18. <\/span>Which Avaya Aura&reg; Contact Center component expands the contact center to manage internet-based contacts such as email and Web communications?<\/div><input type='hidden' name='question_id[]' id='qID_18' value='206203' \/><input type='hidden' id='answerType206203' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-206203[]' id='answer-id-823978' class='answer   answerof-206203 ' value='823978'   \/><label for='answer-id-823978' id='answer-label-823978' class=' answer'><span>Contact Center Manager Server (CCMS)<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-206203[]' id='answer-id-823979' class='answer   answerof-206203 ' value='823979'   \/><label for='answer-id-823979' id='answer-label-823979' class=' answer'><span>Avaya Agent Desktop (AAD)<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-206203[]' id='answer-id-823980' class='answer   answerof-206203 ' value='823980'   \/><label for='answer-id-823980' id='answer-label-823980' class=' answer'><span>Contact Center Multimedia (CCMM)<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-206203[]' id='answer-id-823981' class='answer   answerof-206203 ' value='823981'   \/><label for='answer-id-823981' id='answer-label-823981' class=' answer'><span>Contact Center Manager Administration (CCMA)<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-19' style=';'><div id='questionWrap-19'  class='   watupro-question-id-206204'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>19. <\/span>During contact handling, agents can create a callback to a customer. <br \/>\r<br>Where are the Agent Desktop callback minimum and maximum timers configured?<\/div><input type='hidden' name='question_id[]' id='qID_19' value='206204' \/><input type='hidden' id='answerType206204' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-206204[]' id='answer-id-823982' class='answer   answerof-206204 ' value='823982'   \/><label for='answer-id-823982' id='answer-label-823982' class=' answer'><span>Agent Desktop Configuration, Default Closed Reasons<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-206204[]' id='answer-id-823983' class='answer   answerof-206204 ' value='823983'   \/><label for='answer-id-823983' id='answer-label-823983' class=' answer'><span>Agent Desktop Configuration, General Settings<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-206204[]' id='answer-id-823984' class='answer   answerof-206204 ' value='823984'   \/><label for='answer-id-823984' id='answer-label-823984' class=' answer'><span>Agent Desktop Configuration, Resources<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-206204[]' id='answer-id-823985' class='answer   answerof-206204 ' value='823985'   \/><label for='answer-id-823985' id='answer-label-823985' class=' answer'><span>Agent Desktop Configuration, User Settings<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-20' style=';'><div id='questionWrap-20'  class='   watupro-question-id-206205'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>20. <\/span>Which component manages the states of contacts, agents, terminals, and addresses used for assigning contacts?<\/div><input type='hidden' name='question_id[]' id='qID_20' value='206205' \/><input type='hidden' id='answerType206205' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-206205[]' id='answer-id-823986' class='answer   answerof-206205 ' value='823986'   \/><label for='answer-id-823986' id='answer-label-823986' class=' answer'><span>CCT Client Applications<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-206205[]' id='answer-id-823987' class='answer   answerof-206205 ' value='823987'   \/><label for='answer-id-823987' id='answer-label-823987' class=' answer'><span>Contact Management Framework (CMF)<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-206205[]' id='answer-id-823988' class='answer   answerof-206205 ' value='823988'   \/><label for='answer-id-823988' id='answer-label-823988' class=' answer'><span>CCT API<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-206205[]' id='answer-id-823989' class='answer   answerof-206205 ' value='823989'   \/><label for='answer-id-823989' id='answer-label-823989' class=' answer'><span>SIP Connector<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div style='display:none' id='question-21'>\n\t<div class='question-content'>\n\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.dumpsbase.com\/freedumps\/wp-content\/plugins\/watupro\/img\/loading.gif\" width=\"16\" height=\"16\" 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