{"id":110216,"date":"2025-09-11T03:49:37","date_gmt":"2025-09-11T03:49:37","guid":{"rendered":"https:\/\/www.dumpsbase.com\/freedumps\/?p=110216"},"modified":"2025-09-11T03:49:37","modified_gmt":"2025-09-11T03:49:37","slug":"genesys-cloud-certification-gcp-gcx-dumps-v10-02-complete-your-genesys-cloud-cx-certified-professional-consolidated-exam","status":"publish","type":"post","link":"https:\/\/www.dumpsbase.com\/freedumps\/genesys-cloud-certification-gcp-gcx-dumps-v10-02-complete-your-genesys-cloud-cx-certified-professional-consolidated-exam.html","title":{"rendered":"Genesys Cloud Certification GCP-GCX Dumps (V10.02): Complete Your Genesys Cloud CX Certified Professional-Consolidated Exam"},"content":{"rendered":"<p>It is essential to complete the Genesys Cloud CX Certified Professional-Consolidated Exam for professionals aiming to distinguish themselves in today&#8217;s highly competitive job market. So, how to complete your Genesys Cloud Certification GCP-GCX exam? The most updated GCP-GCX dumps (V10.02), which is the most current version with 142 questions and answers, deliver exceptional value to ensure your success in the actual exam. These updated dumps empower you to prepare smartly, cut through distractions, and focus only on what truly matters. With regularly updated content (One Year of Free Updates) and realistic exam simulations (Practice Testing Engine), you will gain a competitive edge in securing your desired Genesys Cloud certification. If you&#8217;re serious about achieving <a href=\"https:\/\/www.dumpsbase.com\/genesys-cloud-cx.html\"><em><strong>Genesys Cloud CX Certified Professional certification<\/strong><\/em><\/a>, DumpsBase gives you the most updated GCP-GCX dumps (V10.02) for success.<\/p>\n<h2><span style=\"background-color: #ffff99;\"><em>Read GCP-GCX free dumps below<\/em><\/span> to verify the most updated GCP-GCX dumps (V10.02):<\/h2>\n<script>\n\t  window.fbAsyncInit = function() {\n\t    FB.init({\n\t      appId            : '622169541470367',\n\t      autoLogAppEvents : true,\n\t      xfbml            : true,\n\t      version          : 'v3.1'\n\t    });\n\t  };\n\t\n\t  (function(d, s, id){\n\t     var js, fjs = d.getElementsByTagName(s)[0];\n\t     if (d.getElementById(id)) {return;}\n\t     js = d.createElement(s); js.id = id;\n\t     js.src = \"https:\/\/connect.facebook.net\/en_US\/sdk.js\";\n\t     fjs.parentNode.insertBefore(js, fjs);\n\t   }(document, 'script', 'facebook-jssdk'));\n\t<\/script><script type=\"text\/javascript\" >\ndocument.addEventListener(\"DOMContentLoaded\", function(event) { \nif(!window.jQuery) alert(\"The important jQuery library is not properly loaded in your site. Your WordPress theme is probably missing the essential wp_head() call. You can switch to another theme and you will see that the plugin works fine and this notice disappears. If you are still not sure what to do you can contact us for help.\");\n});\n<\/script>  \n  \n<div  id=\"watupro_quiz\" class=\"quiz-area single-page-quiz\">\n<p id=\"submittingExam10797\" style=\"display:none;text-align:center;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.dumpsbase.com\/freedumps\/wp-content\/plugins\/watupro\/img\/loading.gif\" width=\"16\" height=\"16\"><\/p>\n\n<div class=\"watupro-exam-description\" id=\"description-quiz-10797\"><\/div>\n\n<form action=\"\" method=\"post\" class=\"quiz-form\" id=\"quiz-10797\"  enctype=\"multipart\/form-data\" >\n<div class='watu-question ' id='question-1' style=';'><div id='questionWrap-1'  class='   watupro-question-id-426239'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>1. <\/span>Which of the following statements are true regarding the Genesys Cloud CX Edge appliance? (Choose three.)<\/div><input type='hidden' name='question_id[]' id='qID_1' value='426239' \/><input type='hidden' id='answerType426239' value='checkbox'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-426239[]' id='answer-id-1650351' class='answer   answerof-426239 ' value='1650351'   \/><label for='answer-id-1650351' id='answer-label-1650351' class=' answer'><span>It manages connections between your phones, SIP trunks, telephony gateways, Genesys Cloud CX, and third-party systems.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-426239[]' id='answer-id-1650352' class='answer   answerof-426239 ' value='1650352'   \/><label for='answer-id-1650352' id='answer-label-1650352' class=' answer'><span>It provides core telephony services.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-426239[]' id='answer-id-1650353' class='answer   answerof-426239 ' value='1650353'   \/><label for='answer-id-1650353' id='answer-label-1650353' class=' answer'><span>It provides for the integration of Active Directory, SharePoint, and other third-party data.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-426239[]' id='answer-id-1650354' class='answer   answerof-426239 ' value='1650354'   \/><label for='answer-id-1650354' id='answer-label-1650354' class=' answer'><span>It manages the Genesys Cloud CX platform services.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-426239[]' id='answer-id-1650355' class='answer   answerof-426239 ' value='1650355'   \/><label for='answer-id-1650355' id='answer-label-1650355' class=' answer'><span>It operates as a provisioning server, media server, SIP proxy, and SIP gateway.<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-2' style=';'><div id='questionWrap-2'  class='   watupro-question-id-426240'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>2. <\/span>Which of the following reports display the number of interactions handled by an agent per day? (Choose two.)<\/div><input type='hidden' name='question_id[]' id='qID_2' value='426240' \/><input type='hidden' id='answerType426240' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426240[]' id='answer-id-1650356' class='answer   answerof-426240 ' value='1650356'   \/><label for='answer-id-1650356' id='answer-label-1650356' class=' answer'><span>Agent Metrics Export Report<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426240[]' id='answer-id-1650357' class='answer   answerof-426240 ' value='1650357'   \/><label for='answer-id-1650357' id='answer-label-1650357' class=' answer'><span>Agent Metrics Report<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426240[]' id='answer-id-1650358' class='answer   answerof-426240 ' value='1650358'   \/><label for='answer-id-1650358' id='answer-label-1650358' class=' answer'><span>Agent Login-Logout Details Report<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426240[]' id='answer-id-1650359' class='answer   answerof-426240 ' value='1650359'   \/><label for='answer-id-1650359' id='answer-label-1650359' class=' answer'><span>Agent Quality Details Report<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-3' style=';'><div id='questionWrap-3'  class='   watupro-question-id-426241'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>3. <\/span>Phone redundancy extends to include call survivability - Even when the connection to the Edge is lost, it prevents active calls from getting disconnected.<\/div><input type='hidden' name='question_id[]' id='qID_3' value='426241' \/><input type='hidden' id='answerType426241' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426241[]' id='answer-id-1650360' class='answer   answerof-426241 ' value='1650360'   \/><label for='answer-id-1650360' id='answer-label-1650360' class=' answer'><span>True<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426241[]' id='answer-id-1650361' class='answer   answerof-426241 ' value='1650361'   \/><label for='answer-id-1650361' id='answer-label-1650361' class=' answer'><span>False<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-4' style=';'><div id='questionWrap-4'  class='   watupro-question-id-426242'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>4. <\/span>In Genesys Cloud CX, you can prevent users from calling U.S. premium-rate numbers by:<\/div><input type='hidden' name='question_id[]' id='qID_4' value='426242' \/><input type='hidden' id='answerType426242' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426242[]' id='answer-id-1650362' class='answer   answerof-426242 ' value='1650362'   \/><label for='answer-id-1650362' id='answer-label-1650362' class=' answer'><span>Specifying the premium-rate numbers you would like to restrict access to, while subscribing to Genesys Cloud C<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426242[]' id='answer-id-1650363' class='answer   answerof-426242 ' value='1650363'   \/><label for='answer-id-1650363' id='answer-label-1650363' class=' answer'><span>Creating a number-plan to identify premium-rate numbers.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426242[]' id='answer-id-1650364' class='answer   answerof-426242 ' value='1650364'   \/><label for='answer-id-1650364' id='answer-label-1650364' class=' answer'><span>Manually training users to prevent calling premium-rate numbers.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426242[]' id='answer-id-1650365' class='answer   answerof-426242 ' value='1650365'   \/><label for='answer-id-1650365' id='answer-label-1650365' class=' answer'><span>Configuring trunks to identify premium-rate numbers.<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-5' style=';'><div id='questionWrap-5'  class='   watupro-question-id-426243'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>5. <\/span>Which feature enables a voice interaction to interrupt an email interaction?<\/div><input type='hidden' name='question_id[]' id='qID_5' value='426243' \/><input type='hidden' id='answerType426243' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426243[]' id='answer-id-1650366' class='answer   answerof-426243 ' value='1650366'   \/><label for='answer-id-1650366' id='answer-label-1650366' class=' answer'><span>Utilization<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426243[]' id='answer-id-1650367' class='answer   answerof-426243 ' value='1650367'   \/><label for='answer-id-1650367' id='answer-label-1650367' class=' answer'><span>ACD Skills<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426243[]' id='answer-id-1650368' class='answer   answerof-426243 ' value='1650368'   \/><label for='answer-id-1650368' id='answer-label-1650368' class=' answer'><span>Emergency Routing<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426243[]' id='answer-id-1650369' class='answer   answerof-426243 ' value='1650369'   \/><label for='answer-id-1650369' id='answer-label-1650369' class=' answer'><span>Scripts<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-6' style=';'><div id='questionWrap-6'  class='   watupro-question-id-426244'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>6. <\/span>Which of the following Edge feature contains the built-in remote survivability mode?<\/div><input type='hidden' name='question_id[]' id='qID_6' value='426244' \/><input type='hidden' id='answerType426244' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426244[]' id='answer-id-1650370' class='answer   answerof-426244 ' value='1650370'   \/><label for='answer-id-1650370' id='answer-label-1650370' class=' answer'><span>SIP gateway<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426244[]' id='answer-id-1650371' class='answer   answerof-426244 ' value='1650371'   \/><label for='answer-id-1650371' id='answer-label-1650371' class=' answer'><span>Call broker<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426244[]' id='answer-id-1650372' class='answer   answerof-426244 ' value='1650372'   \/><label for='answer-id-1650372' id='answer-label-1650372' class=' answer'><span>SIP proxy<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426244[]' id='answer-id-1650373' class='answer   answerof-426244 ' value='1650373'   \/><label for='answer-id-1650373' id='answer-label-1650373' class=' answer'><span>Disaster recovery<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-7' style=';'><div id='questionWrap-7'  class='   watupro-question-id-426245'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>7. <\/span>Select the categories of ACD skills that can be added to a user or an interaction. (Choose two.)<\/div><input type='hidden' name='question_id[]' id='qID_7' value='426245' \/><input type='hidden' id='answerType426245' value='checkbox'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-426245[]' id='answer-id-1650374' class='answer   answerof-426245 ' value='1650374'   \/><label for='answer-id-1650374' id='answer-label-1650374' class=' answer'><span>Language<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-426245[]' id='answer-id-1650375' class='answer   answerof-426245 ' value='1650375'   \/><label for='answer-id-1650375' id='answer-label-1650375' class=' answer'><span>Roles<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-426245[]' id='answer-id-1650376' class='answer   answerof-426245 ' value='1650376'   \/><label for='answer-id-1650376' id='answer-label-1650376' class=' answer'><span>Skills<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-426245[]' id='answer-id-1650377' class='answer   answerof-426245 ' value='1650377'   \/><label for='answer-id-1650377' id='answer-label-1650377' class=' answer'><span>Queue<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-8' style=';'><div id='questionWrap-8'  class='   watupro-question-id-426246'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>8. <\/span>The license used by a user is determined by the permissions enabled in the roles assigned to that user.<\/div><input type='hidden' name='question_id[]' id='qID_8' value='426246' \/><input type='hidden' id='answerType426246' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426246[]' id='answer-id-1650378' class='answer   answerof-426246 ' value='1650378'   \/><label for='answer-id-1650378' id='answer-label-1650378' class=' answer'><span>True<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426246[]' id='answer-id-1650379' class='answer   answerof-426246 ' value='1650379'   \/><label for='answer-id-1650379' id='answer-label-1650379' class=' answer'><span>False<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-9' style=';'><div id='questionWrap-9'  class='   watupro-question-id-426247'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>9. <\/span>Which of the following Genesys Cloud CX features helps ensure that enough agents are in the right place at the right time?<\/div><input type='hidden' name='question_id[]' id='qID_9' value='426247' \/><input type='hidden' id='answerType426247' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426247[]' id='answer-id-1650380' class='answer   answerof-426247 ' value='1650380'   \/><label for='answer-id-1650380' id='answer-label-1650380' class=' answer'><span>Routing<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426247[]' id='answer-id-1650381' class='answer   answerof-426247 ' value='1650381'   \/><label for='answer-id-1650381' id='answer-label-1650381' class=' answer'><span>Queue Management<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426247[]' id='answer-id-1650382' class='answer   answerof-426247 ' value='1650382'   \/><label for='answer-id-1650382' id='answer-label-1650382' class=' answer'><span>Workforce Management<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426247[]' id='answer-id-1650383' class='answer   answerof-426247 ' value='1650383'   \/><label for='answer-id-1650383' id='answer-label-1650383' class=' answer'><span>Reporting and Analytics<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-10' style=';'><div id='questionWrap-10'  class='   watupro-question-id-426248'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>10. <\/span>Select the features available in Genesys Cloud CX Architect. (Choose three.)<\/div><input type='hidden' name='question_id[]' id='qID_10' value='426248' \/><input type='hidden' id='answerType426248' value='checkbox'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-426248[]' id='answer-id-1650384' class='answer   answerof-426248 ' value='1650384'   \/><label for='answer-id-1650384' id='answer-label-1650384' class=' answer'><span>Play pre-recorded messages<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-426248[]' id='answer-id-1650385' class='answer   answerof-426248 ' value='1650385'   \/><label for='answer-id-1650385' id='answer-label-1650385' class=' answer'><span>Convert text to speech<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-426248[]' id='answer-id-1650386' class='answer   answerof-426248 ' value='1650386'   \/><label for='answer-id-1650386' id='answer-label-1650386' class=' answer'><span>Configure queues<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-426248[]' id='answer-id-1650387' class='answer   answerof-426248 ' value='1650387'   \/><label for='answer-id-1650387' id='answer-label-1650387' class=' answer'><span>Create skills<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-426248[]' id='answer-id-1650388' class='answer   answerof-426248 ' value='1650388'   \/><label for='answer-id-1650388' id='answer-label-1650388' class=' answer'><span>Receive and route calls<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-11' style=';'><div id='questionWrap-11'  class='   watupro-question-id-426249'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>11. <\/span>Which of the following statements about WebRTC phones is incorrect?<\/div><input type='hidden' name='question_id[]' id='qID_11' value='426249' \/><input type='hidden' id='answerType426249' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426249[]' id='answer-id-1650389' class='answer   answerof-426249 ' value='1650389'   \/><label for='answer-id-1650389' id='answer-label-1650389' class=' answer'><span>Genesys Cloud CX WebRTC phone runs in the browser.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426249[]' id='answer-id-1650390' class='answer   answerof-426249 ' value='1650390'   \/><label for='answer-id-1650390' id='answer-label-1650390' class=' answer'><span>A WebRTC phone has no additional hardware or software requirements, apart from a supported browser.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426249[]' id='answer-id-1650391' class='answer   answerof-426249 ' value='1650391'   \/><label for='answer-id-1650391' id='answer-label-1650391' class=' answer'><span>It is assigned to a specific user and only that user has permission to use the phone.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426249[]' id='answer-id-1650392' class='answer   answerof-426249 ' value='1650392'   \/><label for='answer-id-1650392' id='answer-label-1650392' class=' answer'><span>A WebRTC phone can be used even when disconnected from the Cloud.<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-12' style=';'><div id='questionWrap-12'  class='   watupro-question-id-426250'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>12. <\/span>What are the two methods to create a conference call in Genesys Cloud CX? (Choose two.)<\/div><input type='hidden' name='question_id[]' id='qID_12' value='426250' \/><input type='hidden' id='answerType426250' value='checkbox'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-426250[]' id='answer-id-1650393' class='answer   answerof-426250 ' value='1650393'   \/><label for='answer-id-1650393' id='answer-label-1650393' class=' answer'><span>With multiple active calls, click and drag an unselected call onto the previously selected call details.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-426250[]' id='answer-id-1650394' class='answer   answerof-426250 ' value='1650394'   \/><label for='answer-id-1650394' id='answer-label-1650394' class=' answer'><span>Click the Calls icon, expand the Dialpad, then enter the names or phone numbers of the attendees in the search area and click Start Conference.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-426250[]' id='answer-id-1650395' class='answer   answerof-426250 ' value='1650395'   \/><label for='answer-id-1650395' id='answer-label-1650395' class=' answer'><span>Click the Conference button in Genesys Cloud CX directory, and then enter the names or phone numbers of the attendees.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-426250[]' id='answer-id-1650396' class='answer   answerof-426250 ' value='1650396'   \/><label for='answer-id-1650396' id='answer-label-1650396' class=' answer'><span>Have all attendees call you. When all calls are active, click the Start Conference button.<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-13' style=';'><div id='questionWrap-13'  class='   watupro-question-id-426251'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>13. <\/span>Genesys Cloud CX Voice is __________.<\/div><input type='hidden' name='question_id[]' id='qID_13' value='426251' \/><input type='hidden' id='answerType426251' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426251[]' id='answer-id-1650397' class='answer   answerof-426251 ' value='1650397'   \/><label for='answer-id-1650397' id='answer-label-1650397' class=' answer'><span>A third-party service that provides external Phone Trunks.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426251[]' id='answer-id-1650398' class='answer   answerof-426251 ' value='1650398'   \/><label for='answer-id-1650398' id='answer-label-1650398' class=' answer'><span>A help bot that is available within Genesys Cloud CX chat.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426251[]' id='answer-id-1650399' class='answer   answerof-426251 ' value='1650399'   \/><label for='answer-id-1650399' id='answer-label-1650399' class=' answer'><span>Another name for Genesys Cloud C<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426251[]' id='answer-id-1650400' class='answer   answerof-426251 ' value='1650400'   \/><label for='answer-id-1650400' id='answer-label-1650400' class=' answer'><span>An internet-based telephony service that can be purchased and activated for use with Genesys Cloud C<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-14' style=';'><div id='questionWrap-14'  class='   watupro-question-id-426252'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>14. <\/span>Where are Genesys Cloud CX call recordings stored by default?<\/div><input type='hidden' name='question_id[]' id='qID_14' value='426252' \/><input type='hidden' id='answerType426252' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426252[]' id='answer-id-1650401' class='answer   answerof-426252 ' value='1650401'   \/><label for='answer-id-1650401' id='answer-label-1650401' class=' answer'><span>Edges<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426252[]' id='answer-id-1650402' class='answer   answerof-426252 ' value='1650402'   \/><label for='answer-id-1650402' id='answer-label-1650402' class=' answer'><span>Cloud<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426252[]' id='answer-id-1650403' class='answer   answerof-426252 ' value='1650403'   \/><label for='answer-id-1650403' id='answer-label-1650403' class=' answer'><span>Web Service<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426252[]' id='answer-id-1650404' class='answer   answerof-426252 ' value='1650404'   \/><label for='answer-id-1650404' id='answer-label-1650404' class=' answer'><span>AWS Cloud<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-15' style=';'><div id='questionWrap-15'  class='   watupro-question-id-426253'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>15. <\/span>Which of the following add-on options are provided in Genesys Cloud CX? (Choose three.)<\/div><input type='hidden' name='question_id[]' id='qID_15' value='426253' \/><input type='hidden' id='answerType426253' value='checkbox'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-426253[]' id='answer-id-1650405' class='answer   answerof-426253 ' value='1650405'   \/><label for='answer-id-1650405' id='answer-label-1650405' class=' answer'><span>AI<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-426253[]' id='answer-id-1650406' class='answer   answerof-426253 ' value='1650406'   \/><label for='answer-id-1650406' id='answer-label-1650406' class=' answer'><span>VR<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-426253[]' id='answer-id-1650407' class='answer   answerof-426253 ' value='1650407'   \/><label for='answer-id-1650407' id='answer-label-1650407' class=' answer'><span>Digital<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-426253[]' id='answer-id-1650408' class='answer   answerof-426253 ' value='1650408'   \/><label for='answer-id-1650408' id='answer-label-1650408' class=' answer'><span>Human Capital Management<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-426253[]' id='answer-id-1650409' class='answer   answerof-426253 ' value='1650409'   \/><label for='answer-id-1650409' id='answer-label-1650409' class=' answer'><span>Workforce Engagement<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-16' style=';'><div id='questionWrap-16'  class='   watupro-question-id-426254'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>16. <\/span>When creating an external trunk, which of the following protocol(s) can be selected? (Choose three.)<\/div><input type='hidden' name='question_id[]' id='qID_16' value='426254' \/><input type='hidden' id='answerType426254' value='checkbox'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-426254[]' id='answer-id-1650410' class='answer   answerof-426254 ' value='1650410'   \/><label for='answer-id-1650410' id='answer-label-1650410' class=' answer'><span>The default protocol<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-426254[]' id='answer-id-1650411' class='answer   answerof-426254 ' value='1650411'   \/><label for='answer-id-1650411' id='answer-label-1650411' class=' answer'><span>TCP<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-426254[]' id='answer-id-1650412' class='answer   answerof-426254 ' value='1650412'   \/><label for='answer-id-1650412' id='answer-label-1650412' class=' answer'><span>TLS<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-426254[]' id='answer-id-1650413' class='answer   answerof-426254 ' value='1650413'   \/><label for='answer-id-1650413' id='answer-label-1650413' class=' answer'><span>SIP<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-426254[]' id='answer-id-1650414' class='answer   answerof-426254 ' value='1650414'   \/><label for='answer-id-1650414' id='answer-label-1650414' class=' answer'><span>UDP<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-17' style=';'><div id='questionWrap-17'  class='   watupro-question-id-426255'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>17. <\/span>Files uploaded to the workspace can be shared with non-members of the Genesys Cloud CX organization.<\/div><input type='hidden' name='question_id[]' id='qID_17' value='426255' \/><input type='hidden' id='answerType426255' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426255[]' id='answer-id-1650415' class='answer   answerof-426255 ' value='1650415'   \/><label for='answer-id-1650415' id='answer-label-1650415' class=' answer'><span>True<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426255[]' id='answer-id-1650416' class='answer   answerof-426255 ' value='1650416'   \/><label for='answer-id-1650416' id='answer-label-1650416' class=' answer'><span>False<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-18' style=';'><div id='questionWrap-18'  class='   watupro-question-id-426256'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>18. <\/span>All of the following are steps that need to be completed to configure an Edge appliance, EXCEPT __________.<\/div><input type='hidden' name='question_id[]' id='qID_18' value='426256' \/><input type='hidden' id='answerType426256' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426256[]' id='answer-id-1650417' class='answer   answerof-426256 ' value='1650417'   \/><label for='answer-id-1650417' id='answer-label-1650417' class=' answer'><span>Create a Site<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426256[]' id='answer-id-1650418' class='answer   answerof-426256 ' value='1650418'   \/><label for='answer-id-1650418' id='answer-label-1650418' class=' answer'><span>Assign the Edge to a Site<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426256[]' id='answer-id-1650419' class='answer   answerof-426256 ' value='1650419'   \/><label for='answer-id-1650419' id='answer-label-1650419' class=' answer'><span>Configure a trunk<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426256[]' id='answer-id-1650420' class='answer   answerof-426256 ' value='1650420'   \/><label for='answer-id-1650420' id='answer-label-1650420' class=' answer'><span>Create an Edge Group<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426256[]' id='answer-id-1650421' class='answer   answerof-426256 ' value='1650421'   \/><label for='answer-id-1650421' id='answer-label-1650421' class=' answer'><span>Associate the network interface<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426256[]' id='answer-id-1650422' class='answer   answerof-426256 ' value='1650422'   \/><label for='answer-id-1650422' id='answer-label-1650422' class=' answer'><span>Authenticate the Edge<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426256[]' id='answer-id-1650423' class='answer   answerof-426256 ' value='1650423'   \/><label for='answer-id-1650423' id='answer-label-1650423' class=' answer'><span>Configure the Edge Connectors<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-19' style=';'><div id='questionWrap-19'  class='   watupro-question-id-426257'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>19. <\/span>Which of the following statements defines a critical question in an Evaluation Form?<\/div><input type='hidden' name='question_id[]' id='qID_19' value='426257' \/><input type='hidden' id='answerType426257' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426257[]' id='answer-id-1650424' class='answer   answerof-426257 ' value='1650424'   \/><label for='answer-id-1650424' id='answer-label-1650424' class=' answer'><span>Critical questions are used to prioritize questions that are critical to the success of an interaction. \r\nA separate critical score is calculated for critical questions.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426257[]' id='answer-id-1650425' class='answer   answerof-426257 ' value='1650425'   \/><label for='answer-id-1650425' id='answer-label-1650425' class=' answer'><span>Critical questions are questions that the agent must answer.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426257[]' id='answer-id-1650426' class='answer   answerof-426257 ' value='1650426'   \/><label for='answer-id-1650426' id='answer-label-1650426' class=' answer'><span>Critical questions are multiple choice questions that have a higher weightage than non-critical questions.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426257[]' id='answer-id-1650427' class='answer   answerof-426257 ' value='1650427'   \/><label for='answer-id-1650427' id='answer-label-1650427' class=' answer'><span>If answered &quot;No&quot;, critical questions will result in an evaluation score of zero for the interaction.<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-20' style=';'><div id='questionWrap-20'  class='   watupro-question-id-426258'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>20. <\/span>Which of the following Edge features provides client and server-side call matching?<\/div><input type='hidden' name='question_id[]' id='qID_20' value='426258' \/><input type='hidden' id='answerType426258' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426258[]' id='answer-id-1650428' class='answer   answerof-426258 ' value='1650428'   \/><label for='answer-id-1650428' id='answer-label-1650428' class=' answer'><span>SIP gateway<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426258[]' id='answer-id-1650429' class='answer   answerof-426258 ' value='1650429'   \/><label for='answer-id-1650429' id='answer-label-1650429' class=' answer'><span>SIP proxy<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426258[]' id='answer-id-1650430' class='answer   answerof-426258 ' value='1650430'   \/><label for='answer-id-1650430' id='answer-label-1650430' class=' answer'><span>Media server<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426258[]' id='answer-id-1650431' class='answer   answerof-426258 ' value='1650431'   \/><label for='answer-id-1650431' id='answer-label-1650431' class=' answer'><span>Call broker<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-21' style=';'><div id='questionWrap-21'  class='   watupro-question-id-426259'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>21. <\/span>You must define the phone configuration in Genesys Cloud CX to associate with a physical phone. <br \/>\r<br>What binds the phone's settings in Genesys Cloud CX to a physical phone?<\/div><input type='hidden' name='question_id[]' id='qID_21' value='426259' \/><input type='hidden' id='answerType426259' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426259[]' id='answer-id-1650432' class='answer   answerof-426259 ' value='1650432'   \/><label for='answer-id-1650432' id='answer-label-1650432' class=' answer'><span>Phone model<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426259[]' id='answer-id-1650433' class='answer   answerof-426259 ' value='1650433'   \/><label for='answer-id-1650433' id='answer-label-1650433' class=' answer'><span>Base settings<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426259[]' id='answer-id-1650434' class='answer   answerof-426259 ' value='1650434'   \/><label for='answer-id-1650434' id='answer-label-1650434' class=' answer'><span>Phone name<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426259[]' id='answer-id-1650435' class='answer   answerof-426259 ' value='1650435'   \/><label for='answer-id-1650435' id='answer-label-1650435' class=' answer'><span>Hardware ID (MAC address)<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-22' style=';'><div id='questionWrap-22'  class='   watupro-question-id-426260'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>22. <\/span>If you have not configured an email address to report issues to, Genesys Cloud CX:<\/div><input type='hidden' name='question_id[]' id='qID_22' value='426260' \/><input type='hidden' id='answerType426260' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426260[]' id='answer-id-1650436' class='answer   answerof-426260 ' value='1650436'   \/><label for='answer-id-1650436' id='answer-label-1650436' class=' answer'><span>Automatically creates an email address and routes all such emails to this address.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426260[]' id='answer-id-1650437' class='answer   answerof-426260 ' value='1650437'   \/><label for='answer-id-1650437' id='answer-label-1650437' class=' answer'><span>Does not route the emails to any email address.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426260[]' id='answer-id-1650438' class='answer   answerof-426260 ' value='1650438'   \/><label for='answer-id-1650438' id='answer-label-1650438' class=' answer'><span>Sends the emails to anyone who has the admin role assigned in your organization.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426260[]' id='answer-id-1650439' class='answer   answerof-426260 ' value='1650439'   \/><label for='answer-id-1650439' id='answer-label-1650439' class=' answer'><span>Collects such emails and stores it until an email address to report issues is configured.<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-23' style=';'><div id='questionWrap-23'  class='   watupro-question-id-426261'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>23. <\/span>1.Which of the following entities is used to ensure that people within your organization have the rights and permissions that they need within Genesys Cloud CX?<\/div><input type='hidden' name='question_id[]' id='qID_23' value='426261' \/><input type='hidden' id='answerType426261' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426261[]' id='answer-id-1650440' class='answer   answerof-426261 ' value='1650440'   \/><label for='answer-id-1650440' id='answer-label-1650440' class=' answer'><span>Workgroups<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426261[]' id='answer-id-1650441' class='answer   answerof-426261 ' value='1650441'   \/><label for='answer-id-1650441' id='answer-label-1650441' class=' answer'><span>Rooms<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426261[]' id='answer-id-1650442' class='answer   answerof-426261 ' value='1650442'   \/><label for='answer-id-1650442' id='answer-label-1650442' class=' answer'><span>Groups<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426261[]' id='answer-id-1650443' class='answer   answerof-426261 ' value='1650443'   \/><label for='answer-id-1650443' id='answer-label-1650443' class=' answer'><span>Roles<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-24' style=';'><div id='questionWrap-24'  class='   watupro-question-id-426262'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>24. <\/span>Which setting allows you create a place for each group in your organization to upload, organize, and share documents and files?<\/div><input type='hidden' name='question_id[]' id='qID_24' value='426262' \/><input type='hidden' id='answerType426262' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426262[]' id='answer-id-1650444' class='answer   answerof-426262 ' value='1650444'   \/><label for='answer-id-1650444' id='answer-label-1650444' class=' answer'><span>Workspaces<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426262[]' id='answer-id-1650445' class='answer   answerof-426262 ' value='1650445'   \/><label for='answer-id-1650445' id='answer-label-1650445' class=' answer'><span>People<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426262[]' id='answer-id-1650446' class='answer   answerof-426262 ' value='1650446'   \/><label for='answer-id-1650446' id='answer-label-1650446' class=' answer'><span>Queues<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426262[]' id='answer-id-1650447' class='answer   answerof-426262 ' value='1650447'   \/><label for='answer-id-1650447' id='answer-label-1650447' class=' answer'><span>Groups<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-25' style=';'><div id='questionWrap-25'  class='   watupro-question-id-426263'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>25. <\/span>What additional functionality does Communicate bring to Genesys Cloud CX?<\/div><input type='hidden' name='question_id[]' id='qID_25' value='426263' \/><input type='hidden' id='answerType426263' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426263[]' id='answer-id-1650448' class='answer   answerof-426263 ' value='1650448'   \/><label for='answer-id-1650448' id='answer-label-1650448' class=' answer'><span>Knowledge-based features, such as FAQs and communities.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426263[]' id='answer-id-1650449' class='answer   answerof-426263 ' value='1650449'   \/><label for='answer-id-1650449' id='answer-label-1650449' class=' answer'><span>Unified communications features, such as telephony, unified messaging, voice conferencing, and auto-attendant.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426263[]' id='answer-id-1650450' class='answer   answerof-426263 ' value='1650450'   \/><label for='answer-id-1650450' id='answer-label-1650450' class=' answer'><span>Call center features, such as ACD and scripting.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426263[]' id='answer-id-1650451' class='answer   answerof-426263 ' value='1650451'   \/><label for='answer-id-1650451' id='answer-label-1650451' class=' answer'><span>Directory capabilities, such as advanced search, profiles, and keyword searching.<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-26' style=';'><div id='questionWrap-26'  class='   watupro-question-id-426264'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>26. <\/span>Unused reports need to be disabled manually to prevent unnecessary load on the system.<\/div><input type='hidden' name='question_id[]' id='qID_26' value='426264' \/><input type='hidden' id='answerType426264' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426264[]' id='answer-id-1650452' class='answer   answerof-426264 ' value='1650452'   \/><label for='answer-id-1650452' id='answer-label-1650452' class=' answer'><span>True<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426264[]' id='answer-id-1650453' class='answer   answerof-426264 ' value='1650453'   \/><label for='answer-id-1650453' id='answer-label-1650453' class=' answer'><span>False<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-27' style=';'><div id='questionWrap-27'  class='   watupro-question-id-426265'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>27. <\/span>Which user role is required to perform the deployment and installation of the Genesys Cloud CX organization?<\/div><input type='hidden' name='question_id[]' id='qID_27' value='426265' \/><input type='hidden' id='answerType426265' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426265[]' id='answer-id-1650454' class='answer   answerof-426265 ' value='1650454'   \/><label for='answer-id-1650454' id='answer-label-1650454' class=' answer'><span>Supervisor<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426265[]' id='answer-id-1650455' class='answer   answerof-426265 ' value='1650455'   \/><label for='answer-id-1650455' id='answer-label-1650455' class=' answer'><span>admin<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426265[]' id='answer-id-1650456' class='answer   answerof-426265 ' value='1650456'   \/><label for='answer-id-1650456' id='answer-label-1650456' class=' answer'><span>employee<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426265[]' id='answer-id-1650457' class='answer   answerof-426265 ' value='1650457'   \/><label for='answer-id-1650457' id='answer-label-1650457' class=' answer'><span>User<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-28' style=';'><div id='questionWrap-28'  class='   watupro-question-id-426266'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>28. <\/span>Which role is automatically assigned to a new user?<\/div><input type='hidden' name='question_id[]' id='qID_28' value='426266' \/><input type='hidden' id='answerType426266' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426266[]' id='answer-id-1650458' class='answer   answerof-426266 ' value='1650458'   \/><label for='answer-id-1650458' id='answer-label-1650458' class=' answer'><span>User<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426266[]' id='answer-id-1650459' class='answer   answerof-426266 ' value='1650459'   \/><label for='answer-id-1650459' id='answer-label-1650459' class=' answer'><span>Communicate - User<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426266[]' id='answer-id-1650460' class='answer   answerof-426266 ' value='1650460'   \/><label for='answer-id-1650460' id='answer-label-1650460' class=' answer'><span>admin<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426266[]' id='answer-id-1650461' class='answer   answerof-426266 ' value='1650461'   \/><label for='answer-id-1650461' id='answer-label-1650461' class=' answer'><span>employee<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-29' style=';'><div id='questionWrap-29'  class='   watupro-question-id-426267'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>29. <\/span>What is the distinguishing feature between queues and groups?<\/div><input type='hidden' name='question_id[]' id='qID_29' value='426267' \/><input type='hidden' id='answerType426267' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426267[]' id='answer-id-1650462' class='answer   answerof-426267 ' value='1650462'   \/><label for='answer-id-1650462' id='answer-label-1650462' class=' answer'><span>Queues can have agents as members, while groups cannot.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426267[]' id='answer-id-1650463' class='answer   answerof-426267 ' value='1650463'   \/><label for='answer-id-1650463' id='answer-label-1650463' class=' answer'><span>Both queues and groups have the same ACD capabilities.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426267[]' id='answer-id-1650464' class='answer   answerof-426267 ' value='1650464'   \/><label for='answer-id-1650464' id='answer-label-1650464' class=' answer'><span>Unlike groups, queues allow for more complex scenarios like skill-based routing.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426267[]' id='answer-id-1650465' class='answer   answerof-426267 ' value='1650465'   \/><label for='answer-id-1650465' id='answer-label-1650465' class=' answer'><span>Queues can be used in Architect flows, while groups cannot.<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-30' style=';'><div id='questionWrap-30'  class='   watupro-question-id-426268'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>30. <\/span>To assign extensions to users, you must first __________.<\/div><input type='hidden' name='question_id[]' id='qID_30' value='426268' \/><input type='hidden' id='answerType426268' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426268[]' id='answer-id-1650466' class='answer   answerof-426268 ' value='1650466'   \/><label for='answer-id-1650466' id='answer-label-1650466' class=' answer'><span>Create a pool of extensions.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426268[]' id='answer-id-1650467' class='answer   answerof-426268 ' value='1650467'   \/><label for='answer-id-1650467' id='answer-label-1650467' class=' answer'><span>Buy the extension number from the carrier.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426268[]' id='answer-id-1650468' class='answer   answerof-426268 ' value='1650468'   \/><label for='answer-id-1650468' id='answer-label-1650468' class=' answer'><span>Add the extension to the dial plan.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426268[]' id='answer-id-1650469' class='answer   answerof-426268 ' value='1650469'   \/><label for='answer-id-1650469' id='answer-label-1650469' class=' answer'><span>Assign the extension to the user's phone.<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-31' style=';'><div id='questionWrap-31'  class='   watupro-question-id-426269'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>31. <\/span>Bullseye routing method relaxes the required skills as the selection pool expands from one ring to the next. <br \/>\r<br>What is the maximum number of rings that can be defined for Bullseye routing?<\/div><input type='hidden' name='question_id[]' id='qID_31' value='426269' \/><input type='hidden' id='answerType426269' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426269[]' id='answer-id-1650470' class='answer   answerof-426269 ' value='1650470'   \/><label for='answer-id-1650470' id='answer-label-1650470' class=' answer'><span>8<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426269[]' id='answer-id-1650471' class='answer   answerof-426269 ' value='1650471'   \/><label for='answer-id-1650471' id='answer-label-1650471' class=' answer'><span>6<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426269[]' id='answer-id-1650472' class='answer   answerof-426269 ' value='1650472'   \/><label for='answer-id-1650472' id='answer-label-1650472' class=' answer'><span>4<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426269[]' id='answer-id-1650473' class='answer   answerof-426269 ' value='1650473'   \/><label for='answer-id-1650473' id='answer-label-1650473' class=' answer'><span>2<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-32' style=';'><div id='questionWrap-32'  class='   watupro-question-id-426270'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>32. <\/span>Which functionalities are available in Genesys Cloud CX WFM? (Choose three.)<\/div><input type='hidden' name='question_id[]' id='qID_32' value='426270' \/><input type='hidden' id='answerType426270' value='checkbox'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-426270[]' id='answer-id-1650474' class='answer   answerof-426270 ' value='1650474'   \/><label for='answer-id-1650474' id='answer-label-1650474' class=' answer'><span>Short-Term Forecasts<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-426270[]' id='answer-id-1650475' class='answer   answerof-426270 ' value='1650475'   \/><label for='answer-id-1650475' id='answer-label-1650475' class=' answer'><span>Schedules<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-426270[]' id='answer-id-1650476' class='answer   answerof-426270 ' value='1650476'   \/><label for='answer-id-1650476' id='answer-label-1650476' class=' answer'><span>Long-Term Forecasts<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-426270[]' id='answer-id-1650477' class='answer   answerof-426270 ' value='1650477'   \/><label for='answer-id-1650477' id='answer-label-1650477' class=' answer'><span>Forecast simulator<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-33' style=';'><div id='questionWrap-33'  class='   watupro-question-id-426271'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>33. <\/span>Profiles can contain various types of information about people in the organization. <br \/>\r<br>Why it is essential to have employees complete their profile information?<\/div><input type='hidden' name='question_id[]' id='qID_33' value='426271' \/><input type='hidden' id='answerType426271' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426271[]' id='answer-id-1650478' class='answer   answerof-426271 ' value='1650478'   \/><label for='answer-id-1650478' id='answer-label-1650478' class=' answer'><span>Searches performed in the Genesys Cloud CX suite use information in the profile to return appropriate results.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426271[]' id='answer-id-1650479' class='answer   answerof-426271 ' value='1650479'   \/><label for='answer-id-1650479' id='answer-label-1650479' class=' answer'><span>The education information can be verified against the human resources database.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426271[]' id='answer-id-1650480' class='answer   answerof-426271 ' value='1650480'   \/><label for='answer-id-1650480' id='answer-label-1650480' class=' answer'><span>The profile information can be used to keep Linkedin details updated.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426271[]' id='answer-id-1650481' class='answer   answerof-426271 ' value='1650481'   \/><label for='answer-id-1650481' id='answer-label-1650481' class=' answer'><span>When employees have free time, they can review biographies of their peers.<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-34' style=';'><div id='questionWrap-34'  class='   watupro-question-id-426272'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>34. <\/span>Which of the following are AND Evaluation Methods? (Choose three.)<\/div><input type='hidden' name='question_id[]' id='qID_34' value='426272' \/><input type='hidden' id='answerType426272' value='checkbox'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-426272[]' id='answer-id-1650482' class='answer   answerof-426272 ' value='1650482'   \/><label for='answer-id-1650482' id='answer-label-1650482' class=' answer'><span>All skills matching<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-426272[]' id='answer-id-1650483' class='answer   answerof-426272 ' value='1650483'   \/><label for='answer-id-1650483' id='answer-label-1650483' class=' answer'><span>Best available skills<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-426272[]' id='answer-id-1650484' class='answer   answerof-426272 ' value='1650484'   \/><label for='answer-id-1650484' id='answer-label-1650484' class=' answer'><span>Bullseye matching<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-426272[]' id='answer-id-1650485' class='answer   answerof-426272 ' value='1650485'   \/><label for='answer-id-1650485' id='answer-label-1650485' class=' answer'><span>Disregard skills<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-426272[]' id='answer-id-1650486' class='answer   answerof-426272 ' value='1650486'   \/><label for='answer-id-1650486' id='answer-label-1650486' class=' answer'><span>Agent availability<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-35' style=';'><div id='questionWrap-35'  class='   watupro-question-id-426273'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>35. <\/span>Which of the following statements about scripts is true?<\/div><input type='hidden' name='question_id[]' id='qID_35' value='426273' \/><input type='hidden' id='answerType426273' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426273[]' id='answer-id-1650487' class='answer   answerof-426273 ' value='1650487'   \/><label for='answer-id-1650487' id='answer-label-1650487' class=' answer'><span>Scripts can be used for inbound interactions only.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426273[]' id='answer-id-1650488' class='answer   answerof-426273 ' value='1650488'   \/><label for='answer-id-1650488' id='answer-label-1650488' class=' answer'><span>Scripts are only used to configure flows when setting up Architect.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426273[]' id='answer-id-1650489' class='answer   answerof-426273 ' value='1650489'   \/><label for='answer-id-1650489' id='answer-label-1650489' class=' answer'><span>Scripts can be used in all types of interactions.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426273[]' id='answer-id-1650490' class='answer   answerof-426273 ' value='1650490'   \/><label for='answer-id-1650490' id='answer-label-1650490' class=' answer'><span>Scripts may be used for outbound dialing campaigns only.<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-36' style=';'><div id='questionWrap-36'  class='   watupro-question-id-426274'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>36. <\/span>Which of the following components can be added to scripts? (Choose four.)<\/div><input type='hidden' name='question_id[]' id='qID_36' value='426274' \/><input type='hidden' id='answerType426274' value='checkbox'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-426274[]' id='answer-id-1650491' class='answer   answerof-426274 ' value='1650491'   \/><label for='answer-id-1650491' id='answer-label-1650491' class=' answer'><span>Visual Basic Control<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-426274[]' id='answer-id-1650492' class='answer   answerof-426274 ' value='1650492'   \/><label for='answer-id-1650492' id='answer-label-1650492' class=' answer'><span>Text<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-426274[]' id='answer-id-1650493' class='answer   answerof-426274 ' value='1650493'   \/><label for='answer-id-1650493' id='answer-label-1650493' class=' answer'><span>Call Flow<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-426274[]' id='answer-id-1650494' class='answer   answerof-426274 ' value='1650494'   \/><label for='answer-id-1650494' id='answer-label-1650494' class=' answer'><span>Checkbox<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-426274[]' id='answer-id-1650495' class='answer   answerof-426274 ' value='1650495'   \/><label for='answer-id-1650495' id='answer-label-1650495' class=' answer'><span>Web Page<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-426274[]' id='answer-id-1650496' class='answer   answerof-426274 ' value='1650496'   \/><label for='answer-id-1650496' id='answer-label-1650496' class=' answer'><span>Image<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-37' style=';'><div id='questionWrap-37'  class='   watupro-question-id-426275'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>37. <\/span>Amelia is changing departments within the organization and has a new manager. Currently, Genesys Cloud CX is not synchronized with the HR systems. <br \/>\r<br>What steps should you take to update her reporting structure in Genesys Cloud CX?<\/div><input type='hidden' name='question_id[]' id='qID_37' value='426275' \/><input type='hidden' id='answerType426275' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426275[]' id='answer-id-1650497' class='answer   answerof-426275 ' value='1650497'   \/><label for='answer-id-1650497' id='answer-label-1650497' class=' answer'><span>Do nothing. Genesys Cloud CX will update everything automatically.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426275[]' id='answer-id-1650498' class='answer   answerof-426275 ' value='1650498'   \/><label for='answer-id-1650498' id='answer-label-1650498' class=' answer'><span>Update her manager in her profile. Genesys Cloud CX will automatically update her place in the hierarchy.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426275[]' id='answer-id-1650499' class='answer   answerof-426275 ' value='1650499'   \/><label for='answer-id-1650499' id='answer-label-1650499' class=' answer'><span>Update her peers. Genesys Cloud CX will then update her manager automatically.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426275[]' id='answer-id-1650500' class='answer   answerof-426275 ' value='1650500'   \/><label for='answer-id-1650500' id='answer-label-1650500' class=' answer'><span>Update her manager and her peers in her profile.<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-38' style=';'><div id='questionWrap-38'  class='   watupro-question-id-426276'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>38. <\/span>You have just added 53 employees to Genesys Cloud CX, and one of them, John Camper, has emailed to inform you that he did not receive the invitation email. <br \/>\r<br>Which of the following options is the best way to move forward if you want John to be able to use the features and functions of Genesys Cloud CX?<\/div><input type='hidden' name='question_id[]' id='qID_38' value='426276' \/><input type='hidden' id='answerType426276' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426276[]' id='answer-id-1650501' class='answer   answerof-426276 ' value='1650501'   \/><label for='answer-id-1650501' id='answer-label-1650501' class=' answer'><span>Resend the invite.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426276[]' id='answer-id-1650502' class='answer   answerof-426276 ' value='1650502'   \/><label for='answer-id-1650502' id='answer-label-1650502' class=' answer'><span>Add John to Genesys Cloud CX again so that a new invitation will be generated.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426276[]' id='answer-id-1650503' class='answer   answerof-426276 ' value='1650503'   \/><label for='answer-id-1650503' id='answer-label-1650503' class=' answer'><span>Submit a ticket to Genesys Cloud CX support.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426276[]' id='answer-id-1650504' class='answer   answerof-426276 ' value='1650504'   \/><label for='answer-id-1650504' id='answer-label-1650504' class=' answer'><span>Tell John to be patient and wait for the email to arrive.<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-39' style=';'><div id='questionWrap-39'  class='   watupro-question-id-426277'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>39. <\/span>Select the categories of Prompts in Architect. (Choose two.)<\/div><input type='hidden' name='question_id[]' id='qID_39' value='426277' \/><input type='hidden' id='answerType426277' value='checkbox'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-426277[]' id='answer-id-1650505' class='answer   answerof-426277 ' value='1650505'   \/><label for='answer-id-1650505' id='answer-label-1650505' class=' answer'><span>User<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-426277[]' id='answer-id-1650506' class='answer   answerof-426277 ' value='1650506'   \/><label for='answer-id-1650506' id='answer-label-1650506' class=' answer'><span>Menu<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-426277[]' id='answer-id-1650507' class='answer   answerof-426277 ' value='1650507'   \/><label for='answer-id-1650507' id='answer-label-1650507' class=' answer'><span>Data<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='checkbox' name='answer-426277[]' id='answer-id-1650508' class='answer   answerof-426277 ' value='1650508'   \/><label for='answer-id-1650508' id='answer-label-1650508' class=' answer'><span>System<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-40' style=';'><div id='questionWrap-40'  class='   watupro-question-id-426278'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>40. <\/span>Genesys Cloud CX recommends that you deploy Edges in an N+1 configuration. <br \/>\r<br>In the event that an active Edge fails or goes offline for routine maintenance, this configuration ensures that you can:<\/div><input type='hidden' name='question_id[]' id='qID_40' value='426278' \/><input type='hidden' id='answerType426278' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426278[]' id='answer-id-1650509' class='answer   answerof-426278 ' value='1650509'   \/><label for='answer-id-1650509' id='answer-label-1650509' class=' answer'><span>Place and receive both ACD and non-ACD calls.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426278[]' id='answer-id-1650510' class='answer   answerof-426278 ' value='1650510'   \/><label for='answer-id-1650510' id='answer-label-1650510' class=' answer'><span>Place ACD and non-ACD calls, but not receive.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426278[]' id='answer-id-1650511' class='answer   answerof-426278 ' value='1650511'   \/><label for='answer-id-1650511' id='answer-label-1650511' class=' answer'><span>Receive ACD and non-ACD calls, but not place.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426278[]' id='answer-id-1650512' class='answer   answerof-426278 ' value='1650512'   \/><label for='answer-id-1650512' id='answer-label-1650512' class=' answer'><span>Place and receive ACD calls; non-ACD calls can neither be place nor received.<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-41' style=';'><div id='questionWrap-41'  class='   watupro-question-id-426279'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>41. <\/span>Which of the following types of interactions can be configured for Recording Policies?<\/div><input type='hidden' name='question_id[]' id='qID_41' value='426279' \/><input type='hidden' id='answerType426279' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426279[]' id='answer-id-1650513' class='answer   answerof-426279 ' value='1650513'   \/><label for='answer-id-1650513' id='answer-label-1650513' class=' answer'><span>Call<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426279[]' id='answer-id-1650514' class='answer   answerof-426279 ' value='1650514'   \/><label for='answer-id-1650514' id='answer-label-1650514' class=' answer'><span>Chat<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426279[]' id='answer-id-1650515' class='answer   answerof-426279 ' value='1650515'   \/><label for='answer-id-1650515' id='answer-label-1650515' class=' answer'><span>Email<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426279[]' id='answer-id-1650516' class='answer   answerof-426279 ' value='1650516'   \/><label for='answer-id-1650516' id='answer-label-1650516' class=' answer'><span>Message<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426279[]' id='answer-id-1650517' class='answer   answerof-426279 ' value='1650517'   \/><label for='answer-id-1650517' id='answer-label-1650517' class=' answer'><span>All of the above<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-42' style=';'><div id='questionWrap-42'  class='   watupro-question-id-426280'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>42. <\/span>Genesys Cloud CX supports embedded clients for Salesforce and Zendesk.<\/div><input type='hidden' name='question_id[]' id='qID_42' value='426280' \/><input type='hidden' id='answerType426280' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426280[]' id='answer-id-1650518' class='answer   answerof-426280 ' value='1650518'   \/><label for='answer-id-1650518' id='answer-label-1650518' class=' answer'><span>True<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426280[]' id='answer-id-1650519' class='answer   answerof-426280 ' value='1650519'   \/><label for='answer-id-1650519' id='answer-label-1650519' class=' answer'><span>False<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-43' style=';'><div id='questionWrap-43'  class='   watupro-question-id-426281'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>43. <\/span>Which of the following is not a Quality Management feature?<\/div><input type='hidden' name='question_id[]' id='qID_43' value='426281' \/><input type='hidden' id='answerType426281' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426281[]' id='answer-id-1650520' class='answer   answerof-426281 ' value='1650520'   \/><label for='answer-id-1650520' id='answer-label-1650520' class=' answer'><span>Evaluation Forms<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426281[]' id='answer-id-1650521' class='answer   answerof-426281 ' value='1650521'   \/><label for='answer-id-1650521' id='answer-label-1650521' class=' answer'><span>Policies<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426281[]' id='answer-id-1650522' class='answer   answerof-426281 ' value='1650522'   \/><label for='answer-id-1650522' id='answer-label-1650522' class=' answer'><span>Scheduling<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426281[]' id='answer-id-1650523' class='answer   answerof-426281 ' value='1650523'   \/><label for='answer-id-1650523' id='answer-label-1650523' class=' answer'><span>Interaction Recording<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-44' style=';'><div id='questionWrap-44'  class='   watupro-question-id-426282'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>44. <\/span>You are preparing to deploy Genesys Cloud CX and need to order trunks. <br \/>\r<br>Where can you find guidelines on PSTN carrier requirements?<\/div><input type='hidden' name='question_id[]' id='qID_44' value='426282' \/><input type='hidden' id='answerType426282' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426282[]' id='answer-id-1650524' class='answer   answerof-426282 ' value='1650524'   \/><label for='answer-id-1650524' id='answer-label-1650524' class=' answer'><span>By asking your carrier what you would need.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426282[]' id='answer-id-1650525' class='answer   answerof-426282 ' value='1650525'   \/><label for='answer-id-1650525' id='answer-label-1650525' class=' answer'><span>On the PSTN carrier's web site.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426282[]' id='answer-id-1650526' class='answer   answerof-426282 ' value='1650526'   \/><label for='answer-id-1650526' id='answer-label-1650526' class=' answer'><span>Get a default trunk line installed.<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426282[]' id='answer-id-1650527' class='answer   answerof-426282 ' value='1650527'   \/><label for='answer-id-1650527' id='answer-label-1650527' class=' answer'><span>In the Genesys Cloud CX Resource Center.<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div class='watu-question ' id='question-45' style=';'><div id='questionWrap-45'  class='   watupro-question-id-426283'>\n\t\t\t<div class='question-content'><div><span class='watupro_num'>45. <\/span>Which feature requires at least one single sign-on (SSO) integration to be configured before allowing a user to login to Genesys Cloud CX?<\/div><input type='hidden' name='question_id[]' id='qID_45' value='426283' \/><input type='hidden' id='answerType426283' value='radio'><!-- end question-content--><\/div><div class='question-choices watupro-choices-columns '><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426283[]' id='answer-id-1650528' class='answer   answerof-426283 ' value='1650528'   \/><label for='answer-id-1650528' id='answer-label-1650528' class=' answer'><span>Disable Location Detection<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426283[]' id='answer-id-1650529' class='answer   answerof-426283 ' value='1650529'   \/><label for='answer-id-1650529' id='answer-label-1650529' class=' answer'><span>Password Expiration<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426283[]' id='answer-id-1650530' class='answer   answerof-426283 ' value='1650530'   \/><label for='answer-id-1650530' id='answer-label-1650530' class=' answer'><span>Disable Genesys Cloud CX Login<\/span><\/label><\/div><div class='watupro-question-choice  ' dir='auto' ><input type='radio' name='answer-426283[]' id='answer-id-1650531' class='answer   answerof-426283 ' value='1650531'   \/><label for='answer-id-1650531' id='answer-label-1650531' class=' answer'><span>Open Admission<\/span><\/label><\/div><!-- end question-choices--><\/div><!-- end questionWrap--><\/div><\/div><div style='display:none' id='question-46'>\n\t<div class='question-content'>\n\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.dumpsbase.com\/freedumps\/wp-content\/plugins\/watupro\/img\/loading.gif\" width=\"16\" height=\"16\" alt=\"Loading...\" title=\"Loading...\" \/>&nbsp;Loading...\t<\/div>\n<\/div>\n\n<br \/>\n\t\n\t\t\t<div class=\"watupro_buttons flex \" id=\"watuPROButtons10797\" >\n\t\t  <div id=\"prev-question\" style=\"display:none;\"><input type=\"button\" value=\"&lt; Previous\" onclick=\"WatuPRO.nextQuestion(event, 'previous');\"\/><\/div>\t\t  \t\t  \t\t   \n\t\t   \t  \t\t<div><input type=\"button\" name=\"action\" class=\"watupro-submit-button\" onclick=\"WatuPRO.submitResult(event)\" id=\"action-button\" value=\"View Results\"  \/>\n\t\t<\/div>\n\t\t<\/div>\n\t\t\n\t<input type=\"hidden\" name=\"quiz_id\" value=\"10797\" id=\"watuPROExamID\"\/>\n\t<input type=\"hidden\" name=\"start_time\" id=\"startTime\" value=\"2026-05-08 16:01:17\" \/>\n\t<input type=\"hidden\" name=\"start_timestamp\" id=\"startTimeStamp\" value=\"1778256077\" \/>\n\t<input type=\"hidden\" name=\"question_ids\" value=\"\" \/>\n\t<input type=\"hidden\" name=\"watupro_questions\" value=\"426239:1650351,1650352,1650353,1650354,1650355 | 426240:1650356,1650357,1650358,1650359 | 426241:1650360,1650361 | 426242:1650362,1650363,1650364,1650365 | 426243:1650366,1650367,1650368,1650369 | 426244:1650370,1650371,1650372,1650373 | 426245:1650374,1650375,1650376,1650377 | 426246:1650378,1650379 | 426247:1650380,1650381,1650382,1650383 | 426248:1650384,1650385,1650386,1650387,1650388 | 426249:1650389,1650390,1650391,1650392 | 426250:1650393,1650394,1650395,1650396 | 426251:1650397,1650398,1650399,1650400 | 426252:1650401,1650402,1650403,1650404 | 426253:1650405,1650406,1650407,1650408,1650409 | 426254:1650410,1650411,1650412,1650413,1650414 | 426255:1650415,1650416 | 426256:1650417,1650418,1650419,1650420,1650421,1650422,1650423 | 426257:1650424,1650425,1650426,1650427 | 426258:1650428,1650429,1650430,1650431 | 426259:1650432,1650433,1650434,1650435 | 426260:1650436,1650437,1650438,1650439 | 426261:1650440,1650441,1650442,1650443 | 426262:1650444,1650445,1650446,1650447 | 426263:1650448,1650449,1650450,1650451 | 426264:1650452,1650453 | 426265:1650454,1650455,1650456,1650457 | 426266:1650458,1650459,1650460,1650461 | 426267:1650462,1650463,1650464,1650465 | 426268:1650466,1650467,1650468,1650469 | 426269:1650470,1650471,1650472,1650473 | 426270:1650474,1650475,1650476,1650477 | 426271:1650478,1650479,1650480,1650481 | 426272:1650482,1650483,1650484,1650485,1650486 | 426273:1650487,1650488,1650489,1650490 | 426274:1650491,1650492,1650493,1650494,1650495,1650496 | 426275:1650497,1650498,1650499,1650500 | 426276:1650501,1650502,1650503,1650504 | 426277:1650505,1650506,1650507,1650508 | 426278:1650509,1650510,1650511,1650512 | 426279:1650513,1650514,1650515,1650516,1650517 | 426280:1650518,1650519 | 426281:1650520,1650521,1650522,1650523 | 426282:1650524,1650525,1650526,1650527 | 426283:1650528,1650529,1650530,1650531\" \/>\n\t<input type=\"hidden\" name=\"no_ajax\" value=\"0\">\t\t\t<\/form>\n\t<p>&nbsp;<\/p>\n<\/div>\n\n<script type=\"text\/javascript\">\n\/\/jQuery(document).ready(function(){\ndocument.addEventListener(\"DOMContentLoaded\", function(event) { \t\nvar question_ids = \"426239,426240,426241,426242,426243,426244,426245,426246,426247,426248,426249,426250,426251,426252,426253,426254,426255,426256,426257,426258,426259,426260,426261,426262,426263,426264,426265,426266,426267,426268,426269,426270,426271,426272,426273,426274,426275,426276,426277,426278,426279,426280,426281,426282,426283\";\nWatuPROSettings[10797] = {};\nWatuPRO.qArr = question_ids.split(',');\nWatuPRO.exam_id = 10797;\t    \nWatuPRO.post_id = 110216;\nWatuPRO.store_progress = 0;\nWatuPRO.curCatPage = 1;\nWatuPRO.requiredIDs=\"0\".split(\",\");\nWatuPRO.hAppID = \"0.08366700 1778256077\";\nvar url = \"https:\/\/www.dumpsbase.com\/freedumps\/wp-content\/plugins\/watupro\/show_exam.php\";\nWatuPRO.examMode = 1;\nWatuPRO.siteURL=\"https:\/\/www.dumpsbase.com\/freedumps\/wp-admin\/admin-ajax.php\";\nWatuPRO.emailIsNotRequired = 0;\nWatuPROIntel.init(10797);\nWatuPRO.inCategoryPages=1;});    \t \n<\/script>\n","protected":false},"excerpt":{"rendered":"<p>It is essential to complete the Genesys Cloud CX Certified Professional-Consolidated Exam for professionals aiming to distinguish themselves in today&#8217;s highly competitive job market. So, how to complete your Genesys Cloud Certification GCP-GCX exam? The most updated GCP-GCX dumps (V10.02), which is the most current version with 142 questions and answers, deliver exceptional value to [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[374,15251],"tags":[15250,19792],"class_list":["post-110216","post","type-post","status-publish","format-standard","hentry","category-genesys","category-genesys-cloud-cx","tag-gcp-gcx-free-dumps","tag-genesys-cloud-certification"],"_links":{"self":[{"href":"https:\/\/www.dumpsbase.com\/freedumps\/wp-json\/wp\/v2\/posts\/110216","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.dumpsbase.com\/freedumps\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.dumpsbase.com\/freedumps\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.dumpsbase.com\/freedumps\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.dumpsbase.com\/freedumps\/wp-json\/wp\/v2\/comments?post=110216"}],"version-history":[{"count":1,"href":"https:\/\/www.dumpsbase.com\/freedumps\/wp-json\/wp\/v2\/posts\/110216\/revisions"}],"predecessor-version":[{"id":110217,"href":"https:\/\/www.dumpsbase.com\/freedumps\/wp-json\/wp\/v2\/posts\/110216\/revisions\/110217"}],"wp:attachment":[{"href":"https:\/\/www.dumpsbase.com\/freedumps\/wp-json\/wp\/v2\/media?parent=110216"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.dumpsbase.com\/freedumps\/wp-json\/wp\/v2\/categories?post=110216"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.dumpsbase.com\/freedumps\/wp-json\/wp\/v2\/tags?post=110216"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}